West Coast Fire & Water

4.9(208 reviews)
Mold RemediationAttic Restoration

Location

2798 Industrial Blvd, West Sacramento, CA 95691, United States

2798 Industrial Blvd, West Sacramento, CA 95691, United States

Business Hours

Friday
Open 24 hours
Monday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours
Thursday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours

Reviews

Diane Dawkins
5

Mike and his crew are wonderful!

Randy Kelley
1

Very unprofessional this company is nothing but a bunch of scam artists! They did mold remediation in my home come to find out there is still mold in my kitchen, it is black and old. Not only that but they contaminated the rest of my house with hazardous materials and still have not done anything about it!

syarges
5

Tanya from West Coast Fire and water was very helpful and knowledgeable throughout my water damage incident at my rental home. She was patient with me and listened to all the problems I was having. They were quick to come out and give me estimates as well. I would highly recommend West Coast Fire and Water for their services!

Heather Ratcliff
5

They are amazing and really cared. All of them were so kind and helpful. I would definitely use their services again.

Jazz C
5

I am so grateful to have the opportunity to work with West Coast Fire and Water. Our crawlspace was flooded due to a broken pipe that was leaking. I had spoken to a different company before West Coast Fire and Water but I chose to go with West Coast Fire and Water because of the communication I had with Mr. Mike Bell. From our initial conversation, where I inquired about a quote to our final conversation once the job was complete and the final payment had to be made, I felt more than satisfied. Mr. Bell was polite, professional and informative throughout the process. I knew exactly what was going on and what to expect. Even in knowing what to expect they still exceeded my expectations. This is a wonderful company and I really appreciate the patience Mr. Bell had towards me when answering all of my questions, it was a different experience than the one I had with the first company I spoke with. Thank you West Coast Fire and Water!

Keith Jefferies
5

Everyone I encountered from West Coast Fire was knowledgeable, professional, and reliable. I would recommend them to anyone who needs help. Gus was an amazing representative and a pleasant person to work with, he made this situation much more easier to deal with.

Ty & Jeana Potts
5

Victor and his team were awesome! Everything turned out so good. Floors, painting, doors everything! Michael and his crew were professionals. Timely, fast and perfectionist with their work. 5 star service across the board.

Cynthia McKeith
5

After a very traumatic experience with a kitchen fire, Dan Allen and his team made the repairs, and he was truly a joy to work with. He was very communicative and responsive, and he went out of his way to ensure that all of the work was done professionally and up to my standards. I happily recommend them and would give them an additional star if I could!

Heather Helm
5

Very impressed with the quality of work! They finished our bathroom remodel quickly and had great communication. Enjoyed working with Dan and his team!

Gaby N
5

I recently worked with Gus and his team for both mitigation and demolition services, and I couldn't be more satisfied with the results. From start to finish, the team was professional, responsive, and incredibly efficient. After speaking with the insurance company they arrived quickly to assess the situation and begin the mitigation process. They explained everything clearly and worked swiftly to prevent further damage. Their attention to detail and use of the equipment gave me peace of mind during a stressful time. The demolition phase was just as smooth. They took every precaution to ensure safety and cleanliness, and the job was completed on schedule without any surprises. What really stood out was their ability to work around my busy schedule and their communication—I was kept in the loop every step of the way. Overall, this company made a difficult situation a lot easier to manage. I highly recommend their services to anyone in need of mitigation or demolition work. Reliable, trustworthy, and thorough—exactly what you want in a contractor.

Denise Bouchard
5

West Coast Fire and Water recently completed a water damage repair in our home. We decided to do a complete remodel of the kitchen, which included new counters, cabinets, sink, moving the sink which required replumbing, and flooring. We replaced all the flooring in our house, also. Brian and his team came in first and packed everything up and moved everything, including some furniture into the Pod Storage Unit they placed in our driveway and then the demolition started. Brian and his team were very accommodating, professional, and respectful of our property. After this, we met with Victor and he met us at different stores and helped us choose the new cabinets, counters, and flooring. We really appreciated his knowledge and honest opinion on what we were choosing. Once the work began, everything moved along very quickly. We were very fortunate to have Dan, Tomas, Gile, Antonio and Victor working on this remodel. We also really appreciated the work that Geno, one of Victor's subcontractors did. All of the people who worked here were very pleasant, professional, and helpful. Whenever we had a question, or wanted to make a slight change, Victor was very quick to respond and do whatever we needed. We are extremely pleased with how everything went and very happy with how everything looks. We will definitely recommend this company.

Mel Billingsley
5

Victor Polanco top notch professional. Courteous, and clear communications. Stays on top of the job.

Rhodena Peters
5

We recently discovered a water leak which required some demolition and mitigation. Gus the crew chief came to our home to determine the extent of the damage and what would be required to get it demolished and dried out. Gus was very thorough and polite. In the following days the demo and mitigation team came and quickly and efficiently performed the demo and actually discovered the true cause of the damage. It took awhile to get everything dried out and during the process someone from the team came out almost daily to check progress and to keep me informed of the progress. Gus would check in every evening to let me know where things were at. Every single person that has come into my home from West Coast Fire & Water has been polite, professional and always cleaned up behind themselves. I highly recommend West Coast, Gus and his mitigation team for any fire or water mitigation issues you might encounter.

Steven Stadtmiller
5

We loved working with Dan and Charlie! They were incredibly helpful, responsive, and professional.

Megan Espinosa
5

Mike and his team were nothing short of awesome. They were punctual and communicated well & every time we had a question or concern they were more than happy to help us. Thanks to Mike & his team for helping us through a tough situation

Jason Shields
5

We found mold in our kitchen during a recent remodel and West Coast helped us navigate the containment to keep our family safe. They went above and beyond in a few different ways, thankful for their team!

Kevin Kroncke
5

Bobby and team were supportive, responsive, professional, and kind. We really appreciated how quickly they responded. We highly recommend their restoration services.

John Volz Sr
5

Water damage to my condo and after 3 years of litigation with my HOA the recontruction has been completed. Dan Allen and his crew from West Coast Fire & Water was there every step of the way. They provided excellent comunication and encouragment throughout the process. what was a very costly and emotionally draining process was made much more tollerable by Dan and his team. I highly reccomend West Coast to help should you need the services of a restoration company.

Bria Ceballos
5

Josh and River recently helped us deal with the aftermath of a dishwasher leak. They were friendly and efficient, and it was obvious that they are committed to great customer service. Even my dog loved them! I hope we don't have water mitigation needs in the future but, if anything comes up, West Coast Fire & Water will be our first call.

Candace Crump- O’keith
5

Noah, Jason V., and Noel did great mitigation work and kept the workspace clean! As well as explained what they were going to do before getting started.

Jan Macharro
5

Charles and jason did an excellent job during the beginning of mitigation. They responded quickly and professionally. They cleaned up the water and removed the flooring, I would recommend them again and look forward to working with them again

Raymundo Martinez
2

*Tomorrow I will post updated pictures* Before I start, how is having insulation with smoke damage not taking out of my house? West Coast Fire & Water supposed to get rid of anything/everything that was damage by fire, smoke, and water, but that was not the case.... I wrote a review on how the company did a great Job. But little did I know when the construction company looked above the plastic covers that the insulation was still there. The insulation was the color of smoke and it still smelled like smoke. how can the company say that this job is completed? The company only took out the insulation in the hallways, but left the insulation in all the bedrooms, living, and kitchen. West Coast Fire & Water subbed out the insulation to another company, but they signed off on the project in the end. When I brought this matter to West Coast Fire & Water, Leo Martinez told me he didn’t know why they didn’t finish the job. He gave me the excuse that the project manager isn’t with the company anymore, as a result, he can’t get his side of the story on the matter. Leo also told me at times the insurance company would tell the company to stop the project (which I confirmed with the insurance company, Leo’s statement isn’t true). Leo and I kept going around in circles about who was responsible. Leo kept saying “It is his (Project Manager) word against the other (Insurance).” But when I told Leo that the insurance company didn’t have anything to do with stopping the project, He didn’t have any answer, but gave me the number of the subcontractor, and that was the only resolution they gave me, instead of taking responsibility for the matter and sending someone to fix their mistake. I wasn't expecting to do it for free, but to get it completed so I can move on with the construction. Now I need to stop the construction of my house to deal with this issue which should have been handled last March. I checked on Not Professional because of their customer service. They even left a huge fan machine at my house and if I didn't let them know about it, it probably would have been at my house still. I check Poor Quality because when you peel back the plastic, West Coast Fire & Water may have completed 30 percent of the job. ------------------------------------------------------------------------------------------------------- Old post before I inspected their work. read above for updated information. On Jan.7th my roof caught on fire from the severe weather. the fire spread inside the roof, part of the hallway, and Kitchen. the fire department came out the put the fire out. My house was damaged by the combination of fire and water: roof, hallway, ceiling, bathroom, floors, and kitchen. A representative from West Coast Fire & Water, John Valquez, came in and was very professional and knowledgeable of my situation. His detailed assessment made me calm and that everything will be ok. John and his crew did the abasement, water restoration (Floors and walls), clean up the smoke from walls, floors, and appliances. They sealed the damaged area with plastic covers to make it easier for the construction company to do their work. Update on this; John no longer works there.

Dustin Toy
5

Charles & Bryon were great. They came out on a late last minute emergency to patch up a store window that was broken. Would recommend. Cleaned up the area when they were done.

Sarah Epstein
5

Josh, Marshawn and Jorge were a pleasure to work with. We had a small remediation job. They were extremely responsive, thorough, and easy to work with. I highly recommend West Coast Fire & Water for your remediation needs.

Drew Williams
5

They came out to our house very quickly and took care of our problem. The Project manager and workers were friendly and professional. Price was very reasonable. I would reccomend them to anybody.

payton church
5

Charles and Gus were extremely helpful. They explained the process thoroughly and answered all the questions we had. They were efficient and quick to solve our problem. Thank you!

Jennifer Coffee
5

These guys are amazing! Had the privilege of having Jason as our technician. He was hands down amazing! Very responsive, knowledgeable but mostly listened to my concerns! As a customer sometimes it’s very hard to get someone to just listen to you. Great team of people that work there! Highly recommend giving them your business, you won’t be disappointed:)

TRACY Yu
5

I was so worried about my water damage. John came thru and was so knowledgeable about every detail of the damages and what needed to be done that I was left comforted knowing my home was in good hands. He didn’t miss a thing. Thank you John!

Patti Hennessee
5

Brian at the Santa Rosa office is a kind and thoughtful person who helped us through the process of black mold remediation with great patience. The crew responded within a couple days and we passed our mold removal certification with flying colors after they cleaned up this dangerous stuff! Thank you for your great service West Coast Fire and Water!

Martha De Leon
5

I'm in my late 80's and live alone. A broken water heater line showered the basement area of my home, saturating 50 years of stored personal items while soaking through a sheetrock wall to flood the adjacent (shag carpet) family room. As the downstairs portion of my home is no longer used, the hot shower continued for 3 weeks, causing a tremendous amount of damage. West Coast not only cleaned up the disaster zone, but then came back a year later to assist with additionally discovered problems- at no charge! The West Coast staff and crew are amazing! Thank you, guys!

Sashimi Dog
5

We had a leak that affected multiple rooms in our home, so insurance got involved and called West Coast to handle dry out/mold mitigation. Dealing with leaks and mold is stressful for so many reasons, but Mike LaBelle from West Coast did everything he could to make the entire mitigation experience as pleasant as possible. He was extremely respectful, responsive, and honest in communicating expectations every step of the way. Mike’s customer service skills are top tier, and we found ourselves wishing that interactions with all companies were as smooth as the interactions were with him. You can tell that he and the team actually care about the people they’re helping. They’re also punctual, which is something we value in addition to honesty. We’re so thankful to Mike and West Coast for their help with this part of the process. We hope to not have any other leaks in the future, but if we do, we’d absolutely call West Coast again. Thanks, from Nate & Lil!

Stacey Hug
5

Josh and his team were amazing to work with, taking a stressful situation and making it manageable, all while being so professional, knowledgable and very responsive to my many questions and concerns after my fridge waterline leaked and created water damage. After meeting with multiple other businesses it was very clear to me immediately Josh knew what he was doing and how to get it done (including dealing with my insurance). I could not speak more highly of my experience!

Bryce Brauer
5

Half way through the project and so far everything has been awesome. Mike has been super responsive and helped ease my mind when dealing with insurance coverage for the water leak that came from the winter storms. Will update again when construction is complete.

Madelyn Flink
5

We had a huge water leak. From the start to the finish it has been a great experience especially with the project manager, Mike Bell. All of his workers did everything they should do. Our house is completely dry now and I can’t say enough about this company and their project manager Mike. Thank you.

Nora Martin
5

Excellent experience from start to finish. Our project manager Mike L was professional, thoughtful and responsive while overseeing our home project- he is knowledgable, thorough and dedicated to doing the job right, not to mention a really nice guy. Thanks also to the whole team for the hard work, especially in the heat. We are happy to highly recommend this company.

AC T
5

West Coast did an ozone treatment for tobacco smoke remediation in our new home. They were great and offered us several options so we could pick the one that best met our needs and budget. There were open lines of communication throughout the whole process. John and his team, and Tripp, were all super friendly, accessible, and helpful! We would use them again without hesitation.

Ebie Padilla
5

Mike was amazing, highly recommend! He came in real early in the morning as soon as our store opened and was extremely thorough. He provided a walk thru at the end w/explanations as well as pics of his work to document.

Sarah Uyeshima
5

I needed remediation for rodent nests, etc. I received a detailed quote quickly and found their service fabulous. Shout out to Bobbie C. who was thorough in his work and communicated to update me not only on progress of the job but exactly when he'd arrive to start. This was a "beast" of a job, and my team at the property also noted Bobbies's amazing positive attitude. Moreover, everyone at West Coast Fire & Water with whom I interacted was responsive, friendly, and professional.

barbara pettway
5

My rep from west coast Fire and Water was John and he went above and beyond the call to get my mold and water damage taken care of in a timely fashion. John was extremely courteous, professional and most of all knowledgeable. Thanks again John for a job well done.

Bill Doyle
5

I cannot thank the team at West Coast Fire & Water enough. Our upstairs toilet clogged and the chain was caught causing the water to run over. In a matter of 30 minutes we had water seeping through the floor, down the wall and through the garage ceiling. A complete nightmare. In a panic we started calling several companies who were too busy to help or did not answer the phone. This was during the storms and torrential downpours earlier this past winter. However, Charlie at West Coast water responded immediately and instructed us right away on what to do and was out a short time later. They had us do a few things immediately like pull away a small section of dry wall, pull back carpet and set up a few fans. When they came out they did a moisture detection to ensure that everything was completely dry before the sheetrock repairs were performed. Their quick response and expertise helped us avoid a disastrous and costly repair and also avoid any potential for mold development. Charlie and the team treated us like family guided us every step of the way. When the work was complete, his team provided us a comprehensive Moisture Inspection Report with photos, analysis and moisture readings to ensure every area tested “dry” which will be important down the road when we sell. Thank you West Coast Water & Fire for being there when we needed you!!! We can’t thank you enough for all you did. My wife Teri and I recommend them 100% without reservation.

Linda Foshee
5

They were out here and got the roof covered with plastic very quickly do to storm damage tree branch through the roof. And are working with the insurance to follow up on other damage very professionally company to work with.

Paul “the Tutor” The Tutor
5

We had a tree fall on our house and a related fire. John Velasquez and West Coast were responsive, professional, curious, and efficient. I can't say enough about the help they provide when we were in a difficult place.

Bruce Seymour
5

I had some water damage from recent storms that leaked from the roof. I had a hvac system installed on the roof between storms. Bad idea. Diddnt seal. Luckily was able to cover unit until sealant dried. And placed fans in the attic. I had West Coast Fire and Water come to check for mold and residual water damage in the attic. Bryan came out on time and was able to inspect the attic. He lifted insulation and checked for damage to the ceiling. He spent a good 30 minutes checking things out. Told me all looked good. Thank goodness. Will definitely call if needed again. Thanks for the help. Best of all no charge. Us seniors appreciate that.

Perfect Union Marketing
5

Thank you so much to the team at West Coast Fire & Water in Sacramento. They were so fast and responsive helping our team clean up the fire damage at the Perfect Union in Eastside. We are so grateful for your friendly customer service and making us feel like a priority. Because of your prompt services, we were able to get our store up and running again much faster. We appreciate you all so much! Thank you!!!!!

Jonathan
5

John, Alex, and the crew were fantastic. On time, efficient, and had answers to every question I could think of. Highly recommended, I know the first place I'll call the next time I'm in need.

Gabriela Rodriguez
5

This company is by far, the best at what they do 🙌 !!! If I could I would give them a 10! My house caught on fire on October 2, 2022. My homeowner’s insurance worked swiftly to get a restoration company who would take on the fire and water damage clean-up. The company that came out (for the first month) focused on taking pictures of the total loss content and failed to extract the water damage. With that said, my house was sitting in water for a little over a month creating additional water damage as well as minor mold. My insurance adjuster alerting me that I should look for a new restoration company to come clean up the water and fire damage that the 1st company did not want to be part of. I quickly googled the nearest restoration company and got in touch with West Coast Fire and Water (previously known as Servpro). Brian Rodriguez and his crew was absolutely amazing. At a time when stress is so high due to a fire, Brian and his crew saved the day! Everyone was extremely professional, super helpful and genuinely kind. Brian always kept me in the loop of things. He explained everything and was in constant communication with my adjuster. I always received a phone call from Bryan a day or two before his crew was scheduled to come out and he would take the time to explain what his crew would be doing that specific day. If I had any questions he did his best to answer them and he was always available by phone. I could not imagine using another company after such a positive experience with them. A huge thank you to them! Thank you Bryan Rodriguez and the entire West Coast Fire and Water Company!!

Patrick Davies
5

My job flooded due to a burst pipe, I was super busy already and now this, I needed help badly with the cleaning up of the water and damaged material, I called west coat fire and water, Brian came out right away and his team's right behind him, they had the place in order within an hour, the place needed air movers and dehumidifiers with monitoring for 1 week. They did an amazing job and I'm a hard man to impress, but Brian and his crew did just that. I will recommend only west coast fire and water for all you residential and commercial clean-up. Work ethic here is second to none. Thank you west coast fire and water.

Paul Sanders
5

Within hours of contact from AAA insurance, Michael reached out to me and within hours of that contact, he arrived to inspect the damage. Within a day, he and and his crew were at work, managing a 2'x2' water-caused hole in a bedroom ceiling. The crew were able to expertly remove a heavy and complicated Murphy bed bolted to the wall as well as remove the affected flooring. They also were adept at removing all of the rain-soaked insulation and quickly facilitated a sheet plastic zip-wall to house the dehumidifying blowers to dry all of the affected areas. They regularly checked on the progress with reducing the moisture and made adjustments as needed. I could tell that West Coast was absolutely swamped with calls during this rain soaked period here in Sacramento, but Michael and his crew always made time for me and patiently answered my many questions. At one point I think their own shop got flooded but they were still out there helping their many customers. Michael patiently worked with my not-readily-available adjuster and provided copious photos and documentation to aid with the claim. Upon approval, I look forward to partnering with West Coast's construction division to replace the ceiling and flooring. Thanks West Coast Restoration, I fully recommend, without reservation West Coast Restoration. Paul Sanders A grateful customer

Thuy Le
5

Gosh, I cannot say enough nice things about Dakota and his team. If I could, I would give them 100 stars. Our roof was leaking, we filed a claim and they sent out Dakota and his team for water mitigation the next day. They cut out the affected area and setup a humidifier. Because of the storm, we had more water damage, Dakota came back and set up more fans, buckets, humidifier to dry out the area. Unfortunately, we had issues with water leaking well. Dakota and his team were quick to address the issue in the same way. He also let us know what we needed to communicate with them, and they’re sending out a team to identify the leak. He takes detailed notes and updates insurance so I don’t have to. And he works great with my insurance team. He’s thorough with the entire process and puts me at ease. Hes answered my questions a bunch of ways and is always patient with me. We can’t recommend them enough!

Casey Tinnin
5

Dakota and his team have been excellent! I have never met such a professional, kind, and responsive company. Every person who has come out to help me and my husband have been quick and thorough. When Dakota texts me and says he will be 30mins he means it (or is early). It’s rare to find company’s like this that honor and value not just you as a customer but also your time. I highly recommend these guys!

Frank Woods
5

Crew came in and removed section of wall that was damaged be water coming from roof leak. They also removed carpet that had been damaged by water. They dried out the area of water damage and left the area neat and clean. We were very impressed with Alex as he was professional and kept us updated on everything they were doing.

Daniele Ceraolo Spurio
5

I had a leak inside a wall in the kitchen, which caused mold and ruined the back of some of the cabinets. After WC F&W did the remediation and reconstruction, my kitchen looks exactly like it did before the issue occurred; I'm very satisfied with the work and would definitely recommend this company to anyone having a similar problem.

Martin Mueller
5

We found a major rodent infestation in our newly purchased home, Brian led a team that completely remediated the damage, removing all insulation in both the crawl space and the attic, hepa vacuuming all surfaces and fogging disinfectant. They were professional, communicative, and went the extra mile in personal service. Very grateful for their work.

Garth Zindel
5

Alex was very professional and knowledgeable about the products and services that could be offered. He was able to set up the equipment and address the issues we were facing with a sense of urgency. Overall extremely satisfied with his work and service. I would highly recommend him and West Coast Fire and Water.

aaron ravenstad
5

Have a water leak in our apartment causing flooding damage. Dakota came in and went above and beyond. Friendly, responsive and more communicative than our landlord about everything going on with apartment. John and Pedro came in as well to do the plumbing and they were quick, efficient, and just as friendly. Would highly recommend for restoration work

Mandy Hoover
5

We had the most incredible experience ever with this company after struggling with many others to complete work in our bathroom and flooring, and they did phenomenal work and we’re always on time. John, Dakota and Pedro all had amazing customer service and were very helpful and fast with their work. I would 100% recommend them to anyone looking to get repairs done.

John Muise
5

Dakota, John and Pedro were all business and worked efficiently as a cohesive team to mitigate damage from a failed water line and gallons of water saturated my bathroom . Couldn’t have asked for a more professional, responsive and compassionate service providers. Will recommend to anyone experiencing a similar problem.

Chadd
5

John came over to our house after a couple hours of making a phone call to our home insurance. He’s kind & knowledgeable. My 4 year old made fast friends with him. He set us up with equipment we needed to stop progression of mold in our bathroom.

Sandra Lee-Quinnine
5

After meeting Charlie and his crew to prepare for the cleanup at my mothers home after a burn it’s a total loss Charlie was amazing he was helpful he was honest he just had a really really good spirit and should I say energy about him just very easy to talk to he was helpful I really appreciate it I am coming and helping us through such a stressful hard time in our lives it was very thoughtful with different items he found through the rubble that was greatly greatly appreciate it and I made my mother smile so he made me happy. Charlie is an amazing leader I mean words can’t even say you have to go through it to understand what it is I’m trying to say he’s an amazing guy he was very helpful very thoughtful I appreciate him and his team thank you West Coast water in fire

Scorpiochi Ashe
5

Dakota and John were very professional. They were very attentive and listened to my concerns.They were complete, thorough and knowledgeable about their work. They were punctual and arrived on time as we agreed. I would definitely recommend West Coast Fire & Water others.

Rashad Azim
5

I am truly grateful for this specific service! My bedroom window ubruptly shattered last night and was unsure of what I should do. Fortunately, John and Pedro came by the following afternoon to resolve this issue with both effectiveness and efficiency while maintaining a respectful and positive attitude! Is anyone is in need of a company which excels at home repair, check out West Coast Fire and Water!

Diana Garofalo
5

Mike and his crew were very professional and responsive. Mike listened to our concerns and had solutions in assisting with our problem areas. I would highly recommend West Coast Fire and Water.

Mike Harris
5

John and pedro came out and patched up our roof. They did an excellent job very professional and nice. I would recommend them to others!

Koua Moua
5

Alex and Dan came by to clean and disinfect the hallway, breakroom, janitor closet, and both restrooms. They did a great job. Was very professional. Would recommand their services anyday. Look forward to working with them in the future.

Daniel Messerer
5

Mike is one of the finest people I have ever had in my home. The work was excellent. In 29 years I have never given anyone the keys to my house and left. I did that with Mike without a moments hesitation. I think that says it All! He is a winner

Holly Sanchez Middleton
5

West Coast Fire and Water has been fantastic. During these, not one but two, stressful moments they have totally relieved us of all the headache and gone above and beyond. Mike Labelle has been just the best. He’s super responsive and quick to take care of everything. We are so greatdeful for all these guys

S AND S PROPERTY MANAGEMENT
5

Our company used West Coast Fire and Water at one of our rental properties for mold remediation. We had other restoration companies go out to the property to provide us estimates, however we did find that the companies did not properly review the actual work order issues and provided us with additional work that was not related to the actual issue at hand. When we relayed this over to West Coast Fire and Water, they were very understanding and communicated and made sure we were all on the same page prior to beginning the project. The tenant was also happy with their communication and West Coast Fire and Water made sure to communicate their process along the way. The final pricing actually was less expensive then what they originally proposed, as they only charge for what they actually need to do once they begin the work. Our company was very pleased with them and will definitely use them in the future. Thank you to Mike LaBelle, who was the project manager, and to Alex Rachal who came by our office to introduce himself and West Coast Fire and Water to our company.

Debbie Stacker
5

I worked with Michael to deal with mold caused by a roof leak; he handled the entire process from start to finish in an extremely professional manner and his communication was excellent - as was his demeanor!! Because I was not on site, Michael was there every time a third party was there to handle a part of the remediation and followed through to make sure everything was completed properly. I have very high expectations and Michael exceded all of them. I would definitely recommend this company based on my experience. Thank you Michael

Geoffrey Leslie
5

I recently encountered my 1st home fire this past week and it was an extremely traumatic experience for my dogs and I. The WCFW Team is truly a blessing. They did an amazing job with not only the physically aspects of things, but also with the mental side, throughly walking me through what will be happening in the upcoming months. I wouldn’t want any other company along our side through this process, very caring towards their customers. Thank You Again WCFW !! I highly recommend this company to anyone who unfortunately experiences a home fire. God Bless !!

Sally Sapp
5

Very impressed with your service and especially Mike. He is an asset to your company. He always checked to confirm date of service and then called to let me know when they would be arriving. It was very comfortable to have the work crew in my home. They were professional and polite. Dakota was very helpful too.

Nitsa Torres
5

Mike came into the store and introduce himself. He was professional. He kept me in the loop of what was going on. Mike and his team did a great job.

OSCAR GONZALEZ
5

Great company. Mike Labelle was responsive, on time, professional, had great communication with us, the homeowners, and directly with our Home Insurance adjuster! West Coast Fire and Water completed a full Mold Inspection and were quick. They are very knowledgeble and go above and beyond when caring for homes that have pets and babies!

Mari Ballon
5

West Coast Fire and Water came out to clean up a very “messy” situation. Michael B. responded to our call. He was timely, professional, and did a great job.

She Heals
5

Josh was great! He was very responsive an on time. Very easy to talk with and his work was amazing. I would recommend them anytime.

The Meadows Apartments
5

I had a great experience with West Coast Fire & Water. They had prompt responses and were always willing to help. They explained their process well and did exactly what they said they would do. We will definitely be using them again if needed.

veronica armendariz-jimenez
5

Thank you Mike Labelle! West Coast Fire & Water you have very satisfied customers here! Received Service within a few hours of call..And on a Sun! Very professional, fast, detailed and made sure we were happy with results. We were beyond Happy! Service was for a Retail Store, I’m the Store Manager, Thank you again !

barbara wood
5

Josh and his crew provided good quality work. They were very responsive and on time. Their professionalism was amazing.Would totally recommend them to others

Kevin Potesta
5

Mike was very responsive and answered all questions I had. He was very professional and did a very good job mitigating the water damage in my ceiling. I would highly recommend this company.

Angelica Matthews
5

I have had the pleasure of working with Josh Morrison for almost two months now, after the property I am managing had several units with major water intrusion after that first big rain of the season. Since then, there have been many units that have come up with minor leaks or “discoloration” that we have had to have Josh come back and forth to assess. During that time, he has been such a friendly and informative person to have helping me with this issue. He comes anytime we need something looked at and never complains about the drive! While I am moving on to another property and company, I will never have another point of contact when it comes to any type of remediation. He is great at what he does and my favorite vendor for sure! I hope to work with him again in the near future.

F S
5

Mike B. was great! Very professional, knowledgeable, and responsive! Mike has a way of keeping you informed, was really attentive, and very patient allowing me to make the best decision that suited my family needs. I absolutely recommend west coast fire & water because of Mike professionalism and friendly nature. Thanks Mike and I appreciate all that you did!

Ashlee Flannery
5

I have had the pleasure of working directly with Josh Morrison and Michael Breiz on an insurance claim over this last week and let me tell you, they have been phenomenal in keeping me updated on what is going on and explaining in detail work that has been completed. I work with many vendors on a daily basis and I cannot wait to work with this company again in the future! You guys are very prompt and willing to get me the information I need to move my claims along quickly. Keep up the good work and thank you for all you do!! It is very appreciated!!!

Rosemont Terrace
5

West Coast has been a lifesaver not only for Rosemont Terrace but for all our Sunrise Mgmt properties. Josh, Michael & Jesse are attentive, professional and always available. Than you all for your services!

Joslyn Moncibaiz
5

Michael Breiz performed at my drug store store today and proceed excellent customer service. He checked in with me to verify what he was doing and followed up with me for his end result. Awesome job very professional and did the work in a timely manner. Thank you Michael for providing the service to get my bathrooms up and running. Thanks , Joslyn

Nichelle Ward
5

I highly recommend West Coast Fire & Water for your restoration needs. I called for a roof leak and they were on the job within two days to remove drywall and carpet padding. Michael the Project Manager was so amazing! He was very professional, knowledgeable, personable but most importantly he was very attentive to me! Any questions or concerns I had, he addressed them immediately. West Coast came in got the job done and clean up their work immediately afterwards. The entire team was amazing from start to finish.

Yolanda Tindell
5

I work for Walgreens and we had some damage done to our drive thru wall. We had the pleasure of having Mike Labelle come to clean it up. Mike was very professional and very patient. We had to have him wait while we cleared out the drive-through and he was able to set up and waited patiently for us to finish what we had to do. I really appreciated his professionalism. After he was done we went through a walk-through to make sure everything was cleaned up and it looked great . Thank you

Mariah Souza
5

Mike is such a welcoming gentlemen and is so easy and fun to talk to! He’s amazing at what he does and I’ve had great experiences with him. Thanks so much for all your hard work 🤩

Devin Gala
5

I had Charlie and his partner come to my house, to inspect water damage on the ceiling after the recent rains. Both were super professional, courteous and helpful. Answered all my questions, gave their professional opinion and also put a plastic tarp on my roofing to have a temporary solution.

Jeevan Singh
5

Mike LaBelle came by my rental and checked it from top to bottom fora roof leak that caused crazy amounts of damage. He noticed things that even I didn’t notice! Answered all my questions and gave additional info on how to best proceed next. Would definitely recommend him. 👍🏽

Johnny Mercado
5

Had water from the recent storm leaking into my house. Contacted West Coast Fire & Water. Mike Labelle called back and although he was very busy with plenty of other people having the same issue he made sure to make time to come out and give a inspection. Very professional, arrived on time, and most importantly very detailed on the issues and process. During a stressful time Mike helped ease some nerves. Thanks again Mike!

Toni Efestione
5

After having a glass entry door broken I called Ross with west coast fire and water to assist with a board up. Him and his team member Chris arrived quickly and worked efficiently not only did they board up the door but they also took care of the clean up. Thank you both.

Nick Cid
5

Mike LaBell and his team were very professional and courteous to our well being with support and communication through our extraordinary incident in our home. We experienced an unexpected water leak in our kitchen that spread throughout our house and caused damaged to our floors and walls. WCFW came in and extracted the damaged floors and material and made sure nothing else affected was still existing in our homes. Daily visits and communication were provided to keep us posted and to ensure the quality as well as integrity of our home. Very respectful team and was courteous when answering my concerns and was patient with our family including our newborns needs during their process. Some services give the vibe that they have to go out of their way to assist us or we should be grateful of their services they provide. WCFW was totally opposite, they took care of us first and made sure we were included in the process the whole way. Thank you for taking care of my family and home West Coast!

Suzan MacDonald
5

West Coast Fire and Water in Sonoma Co. was very responsive when I called after finding water damage in a recently purchased house. Josh arrived on time and was calm and businesslike. They gave me a bid and got to work on it that week. They detailed what they would remove and followed the proper safety procedures. I would call them again, if needed.

Bell Sneesby
5

I’m not even sure where to start. The service West Coast provided was impeccable.. We came home to our house flooded and called a Company out for clean who dropped the ball on getting the the job done. We then called West Coast Fire And Water out of Sacramento. Who stepped in and for the job done same day I called within and hour was at the house w all the equipment and man power needed. I have to give a shout out to the 3 people who really stepped up and went above and beyond what I ever expected Josh Morrison, Mike LaBelle, and Yazmin Reynosa Josh and Mike project managers ran the job quickly and did and got the full scope of everything that needed to be done quickly while Yazmin ran her crew in the most professional way and got all of our personal belongings packed up and sorted out and stored safely and quickly into their company vault .. just a 5 star service all the way around. Extremely professional and kept me in the loop the entire time.. best experience under a very stressful time

Lance Kaiser
5

The air scrubbers Mike installed worked great. They cleaned the smokey air inside my store from the nearby wildfires. He answered all of my questions.

Michelle Ramey
5

Mike at West Coast Fire & Water did a thorough job of evaluating the need, explaining the cleanup and repair steps and staying in touch at every step along the way. The work was done efficiently and with a high level of expertise. We will definitely return to WCFW if needed in the future!

Max Moyer
5

After a flooding in my laundry room Justin came out and was incredible. Not only did he promptly address the problems and my concerns, but was also incredibly nice and professional. I would absolutely recommend West Coast Fire and Water to anyone needing their services

Ryan
5

This company is amazing!! Super detailed, professional, and personal. They will get the job done in a safe, fast, and thorough way. Mike LaBelle is a pleasure to work with!

Anthony Siino
5

They were respectful and honest with me about the problems my unit faced with a water seepage issue. They worked to be unintrusive as possible, as well as cheery and prompt. And when the news wasn't looking good, they didn't hide any details about it. Grateful to have had them working on the problem, and they solved it much more cleanly than anticipated.

Bren L
5

I found West Coast Fire and Water on google after I discovered mold in my home. They dispatched Michael who was very professional both in person and over the phone. Him and his crew responded quickly and made me feel very comfortable. The scope of work was out of what the company was able to address but Michael helped set me up with another vendor. If I ever have any water or fire issues, which I hope I don’t, I would not hesitate to give these guys a call.

rodney freeman
5

Bobby and his crew were extremely helpful and professional in my time of need. I had a large water damage too my home and they helped me get my home back to new again! Bobby was very professional and considerate during this time and made the whole experience as simply and stress free as possible.