Official Pest Prevention

4.9(1668 reviews)
Rodent Cleanup

Location

1050 Riverside Pkwy #105, West Sacramento, CA 95605, United States

1050 Riverside Pkwy #105, West Sacramento, CA 95605, United States

Business Hours

Friday
8a.m.-5p.m.
Monday
8a.m.-5p.m.
Saturday
9a.m.-5p.m.
Sunday
Closed
Thursday
8a.m.-5p.m.
Tuesday
8a.m.-5p.m.
Wednesday
8a.m.-5p.m.

Reviews

Donna Caldwell
5

Pleasant, professional and did a great job!!!! Completely understood exactly what I wanted taken care of. Very happy with the service.

Donna Broussard
5

Chris was great! Very professional and courteous. He communicated ver well and he was there the time he said he would be! Good job Chris!

Kyle Cochran
3

We never signed up for rodent prevention...cockroach infestation needs to be exterminated completely... the clear gel that these guys put around the house worked for a moment but they're still crawling around all over. for some reason other insects were listed on the receipt but that's not what we signed up for we need strictly cockroach extermination not just prevention. after my mom passed her credit card is void and is no longer active. It would be great to focus on one insect problem and deal with the roaches, not spiders or ticks...but I can't pay anyway now my mom's gone I'm not gonna keep paying $50 a month for prevention i thought these roaches would be gone sorry. Oh and I'm definitely anti-lgbq not that that matters

Darrell Gray
5

Kenneth was very polite, thorough and informative about the work he did around our house.

Spence'saccount (Spencer)
5

Julian is always very prompt and does an excellent job each and every time! He is also very courteous and professional.

Kathy Mancini
5

Arrived early and remembered our issues. Asked if we had any new problems. Communicated what service he was doing and was efficient

Paul & Crystal Chavez
5

Robert W came out to spray the outside of our house today and did an excellent job. They all should do such an excellent job.

Sandra Davenport McCleod
5

Technician was detailed and provided answers to questions very efficient following guidelines great customer service

Debra Green
5

Robert addressed my concerns and ensured safe application of treatment to protect my pets. As always excellent service.

Christian Tolen
5

Very thorough, professional & all around fantastic service representative!!! We have never felt more safe until Tomas showed up a long time ago to start providing our home with the service we need. Thank you Tomas!!

C Sablan
5

Chris is professional, friendly and very efficient. We are always happy to see him at our home.

D Licater
5

Jordan is reliable and timely, and performs his job well. We appreciate the service. Thank you.

Alexander Rehe
5

Great service! The pest control technician was professional, knowledgeable, and thorough. They explained the treatment clearly and took care of everything efficiently. I already notice a difference—highly recommend!

Mike Farrell
5

Tomas is great and consistent. Always does a thorough job, is polite and professional. Highly recommend

Carol Berry
5

Very professional he answered all my questions. Showed compassion regarding my concerns. Very personable. We would like him to do any return service.

Kendra Frugoli
5

Eddie is our favorite bug guy! Super diligent in his work and does a great job of working with us to get our needs met with any bug issues we might be having. Prices have gone up a bit but still reasonable since any additional call out for any reason is included. My family has been using Official Pest Prevention (previously Pegasus) for over 20 years.

Crystal Franco
5

Chris M. has been our tech for a long time and we are always so happy with his service. He’s friendly, knowledgeable, and professional. He gets the job done quickly and quietly!

Steve Arviso
5

Julian is always professional. He does a great job with walking the property and removing webs. What I really like about Julian is at the end of the visit, he provides an update on the rat traps, I.e., number of disks he needed to fill and how many traps were full. He’s a great representative for your company!

Ingrid Cotey
5

I decided to stay with Julian to see the procedures of his job. I was able to spend a few minutes and ask him questions regarding bait boxes and the substances he uses. He was very friendly and Take a few minutes to talk to me about any questions I had. He’s a really nice guy.

marissa c
5

Jordan has been great. He’s knowledgeable, professional, friendly, and always goes the extra mile. He always lets me know what he plans to do, what he’s done and when he’s coming back.

James Sweet
5

Daniel show up exactly on time. He offered to come early, but i was not at home. His work was done professionally, and he informed me if any outside disturbances he recognize, such as bait gone. Over-all a very satisfactory job.

Doug Snell
5

Boots was out for a start up service and did a very thorough, excellent job. We gery much appreciate the work and effort.

Janet Mosby
5

Julian G. did a great job again.We live on five acres, with two homes and several large out buildings. He always asks if we were satisfied with the last service and if we have any concerns for the current service. He is very thorough, professional and congenial. Last time we were having problems with mice and this time they were long gone, thanks to him.

Stefanie Rubio
5

Boots is always so friendly and always on time. She checks in every time to see if there are any concerns. And provides an exceptional job.

Anne Randak
5

Josh did an awesome job with the exclusion service. He’s not only very thorough, but also incredibly kind and professional. We truly appreciate his help and would highly recommend him to anyone!

Roman Hernamdez
5

Very professional in all levels great service I would highly recommend it . Chris is the best he’s highly experienced and has great communication skills thank you

Juliana
5

Have been using Pegasus for years and am so lucky to have such great service. Our technician Eddie is the best! Always super nice and really thorough.

Gayle Brewster
5

Chris deserves extra attention for his work performance as he is always polite & very through with his task around my home. I trust him when he has to come inside my home if I need work to be done.

Allison Barnett
5

Very happy with our services from Thomas and official pest prevention. Very professional and Thomas is always so friendly and reliable. So grateful for services we can rely on and trust.

Mardel Mills
5

Daniel was especially kind, explained everything completely, sometimes more than once when my old brain didn’t remember. I hope he will visit our home again. He was very knowledgeable.

Lisa Mallette
5

I really appreciated the thoroughness that he has. He was a great guy he explained everything. Very nice to talk to you. Give him a big fat raise yeah

Christie Ross
5

Kenneth is always friendly. I was home yesterday and he came to the door to check in with me and see if I had any questions or concerns. I appreciated that.

Janet Alcanter
5

Tomas is informative, friendly and polite. Let's us know when he has arrived. Asks if there are any areas of concern and gets to work.

Kerry Semrau
5

He made sure to notify us that he was at our house and told us what he saw, and how we was going to treat them. We discussed some issues we are having that willl require an interior visit. He was helpful and did a good job.

Bessie Jackson
5

My technician was very thorough! I am very pleased with my service. Thank-you so much.

pam cerda
5

Robert usually comes and sprays for pest. Jordan was filling in for him. Both Robert and Jordan do excellent work and are very personable. They listen to what you need done what Pests if any since last service you’re seeing and they come every two months so this was Jordan‘s first time I believe and he did great!

C Dixon
5

Anthony did an awesome job, he listened to what I needed done and took care of the areas in question. Very professional and efficient

Howard Cox
5

Chris rocks. Knowledgeable and very customer oriented. Can't imagine the company having a better technician I am sure he has some trainees to learn from him

Jermaine Caparas
5

Jordan took care of the webs all around the front of our house-- very much appreciated! Nice and attentive. Thanks Jordan!

Bernadette Turner
5

My favorite technician is Robert. He is always friendly, professional, and thorough. He makes sure that I have no current issues and informs me of what he finds. I trust Official Pest Control with all of my pest needs, whether it be rodents or bugs.

Timothy Adams
5

For one the price is unbeatable really nice people and very knowledgeable. The person that came out was quick and definitely knew what he was doing what he was doing. I appreciate everyones help. 24 hrs later they are slow and lower in numbers all ready.

Cindy Gonzalez
5

Chris was amazing! He went above and beyond to ensure all the areas were covered. Excellent customer service, answered all my questions and provided great service.

Justin RS
5

Jordan was on-time, communicative, professional, and friendly. He knew the proper amount of detail to use when describing what he was doing, and was very flexible and easy about my yard that had not been all the way cleared. Signed up for a year!

Kay Ramos
5

Robin did a thorough pest inspection and answered all of my questions in regards to pests and rodents and chemicals. He was very accommodating and knowledegable and took the time to explain everything to my satisfaction.

Dixie Hall
5

Chris has been taking care of my bug needs for many years now and has always done an excellent job. He is always polite, thorough and efficient.

Victoria Wilkinson
5

Chris, does excellent work. Not only is he prompt, efficient and on time , he is also very polite and very knowledgeable. I highly recommend him for any type of job he does . on our last encounter , Chris made us very comfortable and explained step by step how the process works and what he was going to be doing . We felt very comfortable with him being alone in our house. He followed all instructions we had for him. Even after he was done , he didn’t mind me calling and texting him when i had questions. I just want you to know that your company has a wonderful and hard working employee on board . He is truly an asset and the reason why we will keep coming back . Ever since our first treatment in. September we have recommended this company, because of Chris. Thanks once again Chris for making our experience so pleasant. Sincerely, Victoria Wilkinson and Family .

MADDOGS ABS
5

Thomas always takes care of me and my home. He has takes time to treat the shed. Pleasant good work, dedicated to providing great service.

becca becca
5

Our service technician Chris has serviced our property for quite some time now, Chris has always been a very respectful, punctual, and communicative individual who professionally represents his company.

Linda
5

Daniel, our technician, was great as usual. He is thorough and knowledgeable about rodent control as well as checking and spraying for spiders and ants. He is also personable and pleasant to work with.

Sandra Garcia
5

Jordan did a great job treating our home for spiders. He came earlier than scheduled and we weren’t prepared for him. When he realized our puppy was loose in the backyard, he only sprayed the front yard, which we appreciated because we didn’t want our puppy to get sick.

Cat Martin
5

Martin was very thorough, showered me where the problem area was so we can be diligent! He knocked on the door when he was all finished and my previous pest control Just leaves the invoice and we never know what he did or that he even was at the house until after he leaves! I really appreciate Martin spending the time to show and explain everything! He was very respectful and professional Thank you

Pjax
5

I’ve been with Official Pest Prevention for many years. I’m am very satisfied with the service they provide. Our technician Clyde does a great job.

Mirna Flores
5

Chris was puntual, informative and patient with all our questions. He took his time looking over our home to assess its needs and spent adequate time treating it. Looking forward to our continued service.

Glenna Aguada
5

Kenneth was very professional and courteous. He explained things to me before performing the work. He also answered my questions. Very easy to work with.

Robin Swenson
5

Ryland was professional, friendly and knowledgeable. He treated my whole house inside and out , my garage and my shed for spiders , ants and Beatles. He also made sure my rodent traps had bait in case it was needed.

Erin Engstrom
5

We’ve had great service with Official Pest Prevention! Great communication, timely, effective service and friendly and professional technicians (thanks Jordan!) . Our neighbors have even commented that they have less mosquitoes since we added our mosquito service! Highly recommend them!

Top Knox Media
5

Mr. Tomas always goes above and beyond to make sure our house is pest free. He is courteous, professional, consistent and always has a great attitude. He is a very excellent representation of the company and I highly recommend Official Pest Prevention because He has helped me so much for years 😀

darren Lema
5

This is a great place. Great people reliable service. They actually do their job. They want a happy customer and I really appreciate that To the final question, how much did I pay? I pay a. Fee that at all, I think it’s actually a couple bucks less than several other Pest Control companies that I have used that were totally a joke and unqualified and unresponsive

Ciara
5

Julian is our favorite! He does a very thorough job and is very knowledgeable. If we’re not there when he comes out we’re confident he will get the job done right!

Alane Hammond
5

I just had my house done for pest control outside and inside ant control. I liked the gentleman who came, unfortunately I don’t remember his name. He also he recommended a spray to cover the outside poop orders.

Cynthia Rogers
5

Jaret was very professional and did a great job. He made sure to spray my entire property and removed all the spider webs around my condo. Thanks Jaret!

Rocinante 2309
5

Julian the technician was extremely professional and efficient. He has a great personality and a fine disposition. Would highly recommend his services.

Marie Morales
5

Your company has been servicing my home for quite sometime. The extermination services you have provided through out the years is thorough and your staff is friendly and cooperative. For that, I take the freedom to recommend your company. Finally, I like to add that I am very pleased with your services.

Natasharoschon Horton
5

Ryan was a great. He is a very informative, precise and thorough technician and i feel that he took all the precautions and did all the treatments to ensure that we will be and remain rodent and pest free.

Nita B
5

The person who came today was great. I’m not sure about the person the prior month. This was the first time in a very long time, we had to deal with ants and spiders in the home. The gentleman today was very thorough, he went above and beyond. Thanks

Benjamin Buggs
5

Services for the ministry center of Faith Food Fridays. Service representative did a great job inside and outside of the building. Went out of the way to eliminate areas of possible future problems. He shared knowledge and helpful information

Robert
5

Eddie asked how my quarterly update was; after informing him I had a few yellow jackets, he took a thorough look at my property from the fence line to the entire exterior of my home. Eddie removed all cob webs, refilled the mosquito traps, sprayed for pests, then made certain to attach the hornet areas. Upon completion Eddie took time to inform me if the procedures, walk me around whole making me feel at ease. Stand up work!

Steven Eyes
5

Great experience with Julian today. He found several wasp nests and treated them, so that made me very happy. I didn't realize they were even there. Julian was also very professional.

Reawakening Travel
5

This was the first time using there service, hands down they are on point. The technician was patient and efficient. Discussed with my concerns prior to the start of the appointment. Great service even from the office staff.

Ally Carrillo
5

Tomas has been servicing our property for years. He is polite, professional and pays attention to detail. We are thankful to have him as our technician!

Sandra Day
5

I have a regular rotation with Official Pest Prevention. Delighted the bugs stay outside thanks to their exterior removal of webs and applying a foundation spray every three months. Prompt, Polite and easy to Re-schedule or get help between when wasps appear. Three years ago we rodent 'proofed' money well spent.

gloria Cabral
5

Official has continued to do a great job for us. We’ve had a roach problem that they have helped us stay on top of and it has cleared up. They come out whenever we need them. They work around our schedule. We have birds so they are very sensitive to our dogs and birds. And their technicians are amazing. They are polite, kind, knowledgeable and professional. We are very pleased with their service.

Kerry Marsh
5

Kenneth was great! He was timely, knowledgeable and honest. He reassured me I didn’t have as big of problem as I thought and it wouldn’t be long before my Micky Mouse club would be on tour and out of this venue! ;) Thank you!

Kim Filosena
5

Friendly, knowledgeable, reliable, trustworthy and always respectful around my property. He knows the ins and outs, good awareness of my pets, uses the gate properly. We appreciate him very much. My four big dogs like him, too.

Ines Schmidt
5

Easy to schedule and change appointments with helpful customer service. The onsite team is always on time, efficient and friendly. I've been using the service for couple of years now and have no complaints. Good value for money.

E.Zapien Construction
5

Great pest control service! We’ve been using them for years and they help keep the pests away. All the techs that have came out have been great. Leo Aragon really leave a good impression. He is thorough, helpful and always in a cheerful mood!

Lysahh Goodiinezz
5

I have been a customer for Pest control since I moved in my new home! There was always something up from wasp, ants roaches but ever since they been servicing my home once a month it been nothing but a blessing🫶🏼! All there people are always nice and kind and very knowledgeable would definitely recommend 1000/100

Tami. Luitwieler
5

Every technician that has come out in the 2 and a half years we've had their service has been on time and thorough spraying 👍🏼 also the monthly price is very reasonable and they'll come out and re-spray any time you need at no extra charge.

Lisa Melendez
5

I’ve had my house serviced by Bryan multiple times and he’s absolutely amazing! He has great energy, does his job efficiently and always has a welcoming smile.

Brad Helfenberger
1

Service is ineffective. Communication is poor. Ants continue to invade my home and I still have gophers and ground squirrels. They said they will come and retreat as often as I want but they only come every 3 months. When I requested additional service they did not respond. So I called and tried to cancel service, they said a manager would call me back. Nobody ever did and instead they scheduled a service that I didn’t ask for, presumably to justify to keep charging me. Tech visited yesterday and did not treat areas where I have rodent activity because he said he didn’t see any new activity.

Debbie Vigil
5

I like that you get a call and text with the date and time that they are coming to service your property. I appreciate the courtesy and friendly communication with my service guy Martin. I also like that I can reschedule if the date and time isn’t convenient for me at the appointed date. Great service, I am a happy customer 😊

Jasmine Moore
5

Eddie was very knowledgeable and helpful. He stayed a while to make sure the work was done properly, listened to my concerns, and offered advice. As long as you have customer service like this, I will always be a customer.

Michelle Combs
5

Julian was amazing, 10 stars if I could give him more. He was polite, professional and went above and beyond. I hope he stays being our technician. Keep doing a great job.

Nancy Houghton
5

I would like to commend my tech Regulio Contreras. He was on time, efficient and thorough. He listened to my concerns, resolved them and explained the service he performed with a positive attitude. Would appreciate him being the tech that services my house. Nsncy Houghton 15597 s kelso toad Tracy CA 95391

Tyrna Brown
5

Mike is really nice and informative. He sprayed around the exterior of my home, took down spider webs, removed a wasp nest and gave me spider sticky traps for my garage. Very grateful for his thoroughness. He also said someone will call me for a quote of pigeon proofing. 😍

Aurora Perez
5

Chris always delivers excellent service! He is very thorough and communicates with us in a kind and professional matter. He services two of our homes and we are very pleased with his work. Thank you Chris for keeping our family pest free!

Helen Davis
5

Thomas is very nice and very courteous. He does a very good job & remembers that we have 2 small dogs & also remembers that will have to put them in the house while he is here. When he is done I have to wait about 45 minutes before they can go back out.

Olivia Sanchez
5

Thank you for our offical pest control rep. She did an awesome job. She knocked on the door. I put the dogs inside in their kennel so she can go ahead and do her job and take care of all the thank you again and she left us a letter on the dark cause I had to do errands awesome job thank you thank you thank you💙💙💙

amanda schmidt
5

My technician eddie p called me then showed up a 30 minutes early!!! was super friendly got through the service fast set me up with all the things now hopefully this helps with my pest problems. Thank you for the same day service quick and friendly technician knowledgeable PetSafe prevention methods. So happy I decided to re start my service!!!

LaMonica Esver
4

We've been using OPP for about 6 years. They've always done a great job. The service techs are always friendly and helpful. We highly recommend...two thumbs up

Arishma Kumari
4

Great customer service. Employees are polite. First visit they did a good job. Also asked if there is any other area on my property where I would want them to spray.

jerome countee
5

My Service Technician, Julian has taken great care of my Northern California property since the beginning of my contract. He is the consummate professional. He’s very knowledgeable and a proven problem solver. In addition to his demonstrated technical competence, Julian is very pleasant, and quite cool under pressure. I know from experience as last year he confidently overcame an intense and prolonged rodent infestation. While I was skeptical in the beginning of the fight against the pests, I yielded to Julian’s expert advice and everything worked out as he predicted. Your company is very fortunate to have a technician like Julian who is good at his job, enjoys his job, and engages well with customers. Five stars is not enough to rate such a valuable asset. - Very Satisfied Customer.

Noel Herber
5

I am so happy with the service. Chris is very helpful and knowledgeable and friendly. I told him all my concerns about flies and bugs and he went straight to work. Thank you so much. Keep up the good work.

Emily Chan
5

Boots came to service my property today 8/5/2025. She greeted me and asked me if i had any recent issues to report. I told her about the pigeon that has made a nest under my eaves. She told me they can help, told me their process and helped me schedule an appointment for inspection. I also talked to her about clarifying my regular service needs and she listened and told me what she does here and we made some changes and she said she will note on my account. She was very thorough and eager to help me, her customer. I give her 5 stars and hope she continues to come back every time to service my property. Thanks Boots!

C Mendoza (CMM)
5

I've used Official Pest Prevention for years starting with a rental and now with my own home. Customer service has always been very repsonsive. The technicians are overall great but Daniel B. Has been my technician for years and he is excellent. He is very professional and knowledgeable. He is patient and takes the time to answer my questions. I always request for Daniel because I know that he will do thorough job.

Tim Kerbavaz
5

I've used Official Pest control for years - they merged with a company I was already using a couple years ago, but my technician, Tomas, has stayed the same for more than 5 years, and the quality of service has remained excellent. Tomas has given me lots of great advice over the years. I live amongst many heritage oaks that make a great home to all kinds of critters, and Tomas and Official have kept the bugs and spiders at bay.

Candice Chung
5

Had Jordan do my last pest control service for the first time. He did a great job. Super thorough and made sure I was happy with the work. Appreciate him going the extra mile.

First Class Charter
5

Excellent service. We started working with Official pest prevention company recently and comparing with other companies we worked before, this company services is much better. They respond quickly and the chemicals they use is much more effective than others. Today we had a routine service and Miranda was here. We asked her for looking for fences and spider webs and she cleaned all fences and sprayed the whole yard. She spend much more time to make sure everything is clean and taking care of. Thank you to Miranda and Official Pest Control and we appreciate your business.!

Elizabeth Paiva
5

Great services and pricing. We've had Official Pest Prevention for years now. Their techs are always on time and friendly. They are very good with scheduling and reminders.

Barbara Ingle
5

First time with Pest Control and very impressed and satisfied. Great customer service by Robert! Very knowledgeable, respectful and caring! Great to learn about the company and honesty. Looking forward to working with Pest Control. I feel very good about my choice.