Koala Insulation of Atlanta Perimeter North

What a great find! We were having moisture problems..we found that the floor wasn’t air sealed and the insulation was poorly blown in the attic. They vacuumed out the old insulation air foam sealed all the flooring and blew in the new insulation air. Their crew was extremely courteous and knowledgeable. Fantastic clean up.

Koala did a great job replacing old cellulose insulation with spray foam. They were courteous and took great care of my home while they worked.

Technicians were timely and professional. They were neat and organized. I would highly recommend them for future service.

I called Koala Insulation of Atlanta Perimeter North in a bit of an emergency situation, and was speaking to the owner of the company on a Saturday in less than 24 hours. I received top quality service from the 1st call all the way until the service crew came out to for the attic remediation and insulation. Highly recommend giving the company a call for your needs. There was no upsell, no pushy sales calls - just a conversation with a company trying to solve my problems.

We only got a quote so far and inspection but they were efficient and explained everything and their process looks super thorough so we are definitely excited about them.

The team was accommodating and completely the work as promised.

Very easy and helpful to work with, from education during the sales process to taking good care of our home during the installation. It was a two day job to replace our insulation. They were very professional, took care of our property, cleaned up after each day. I would strongly recommend them to my friends or family members.

Installation of attic insulation was professional and completed in a timely manner. Very pleased with results.

Excellent service. Professional team from start to finish.

Highly recommend. The response time and communication with me was excellent. Very professional. Thank you.

I’m happy with the insulation installation. The 3 employees showed up on time and were diligent and left the site neat and clean. Well done.

Lovely... Informative... Greatly appreciate the time... and detailed explanations that were given for each section of my house... 🌼 🌿🕊

Koala Insulation did a great job for us! Good communication during the estimate process, and they were able to get to our job quickly. They removed all of the old blown-in insulation due to the old owner of the home having extensive animal activity in the attic. They then disinfected the attic, air sealed all of the attic penetrations, and blew in all new insulation. The crew did a fantastic job, worked quickly, and cleaned everything up. They had me check that everything looked great before the closed the attic up. We would highly recommend them! Great company, and a job very well done!

Billy and his team were great! They offered a free consultation and reviewed the scope of work with me in detail.

Billy was very helpful and knowledgeable, I think Koala is the company we’re using for this job.

The crew did an amazing job, considering how hot my house was in the inside. Thank you!

Billy is very knowledgeable and explained the process for my job in detail. He is professional and was on time.

Koala did an amazing job from the estimation to the job. I had 100 questions and each was answered thoroughly and with patience. I’m happy with the service and the results of our new attic insulation! So so worth it.

Koala was fast and professional. This company showed up on time and performed a very thorough job of re-insulating our attic. We are already noticing an improvement in the temperature upstairs. Highly recommend.

I was made aware of the advantages and downfalls of particular types of insulation. I was educated on my needs and had clear facts to make a decision for my home.

I chose Koala because I watched them install insulation at my son's house. I hired them to do the same service at my house. They did exactly what they said they would do. I am very happy with the job they did and am surely a willing reference for them. They reacted quickly and made me a fan.

Experience with quoting, planning and installation was incredibly smooth. I’m not an easy customer and everyone that came to the house was patient and thorough. Would highly recommend!

Billy is very professional and he explained all the details. He was so careful and took every step to clean whatever or wherever he touched inside the house.

The crew that came out on a 97 degree day did an excellent job of blowing insulation in my attic. Even though it was extremely hot, they still spent the time to do things right. I was very impressed with their attention to detail. Even though theirs wasn't the lowest bid (nor the highest), I feel the couple hundred extra spent was well worth the money. Professional all the way.

These guys beat the competition price, were fast, professional and knowledgeable. Ryan and his team went above and beyond, and cleaned up so well I wouldn’t have known they had been there.

Great service from a great team. This team provided consistency and follow thru. The young men that insulated our home were polite and thorough. They did not finish at the end of the day but they made sure we were the first assignment that very next morning. This company is awesome. If I could give more stars I would have.

Clearly explained proposal. Answered every question with accuracy and authority. All persons were open, friendly and approachable. Then, promises made….promises kept. A “five star” experience!

Very professional, able to schedule the job fairly quickly, and prices were reasonable. This was a job to add additional blown-in insulation to what was installed in the house originally that had since settled.

Billy was here today and went over our needs for attic insulation in great detail. He is extremely knowledgeable, courteous and practical. All our questions were answered and he provided great options for fixing the problems. We will definitely use their services.

Thank you guys of Koala. We needed some insulation installed and they went the next day to do a very professional job. We are very pleased with their job and reliability. We will contact them again for sure.

They did amazing job. The crew was super nice and helpful. More importantly they all introduced themselves to me and my wife. I would highly recommend!!

Fast response, excellent price and communication. Professional and protected property and performed a thorough clean up

Very professionally done job. Crew was extra careful & clean. Very happy with the work !

Crew arrived on time. Worked hard until 6 pm. Courteous, professional, and did a beautiful installation job in my attic. Can't wait to see how it effects my power bill. Already notice prior unpleasant odor is gone!

I am delayed in writing this review - but these guys were so profession and did such a great job with quality workmenship and they cleaned everything up before leaving !!!!

Our experience with Koala Insulation was a breeze from start to finish. Everyone we interacted with was knowledgeable about the product and explained the process thoroughly. Our consultant Billy came out to the house to look at our attic and explain how we could upgrade our insulation, and we were able to schedule install date quickly after. Our installer Brian and his crew were so thorough and left our house as clean as it was before they arrived. Would highly recommend Koala, particularly if you have an older home in need of an insulation upgrade!

Crew was very nice and professional. I enjoyed working with them!

I had an amazingly positive experience with koala insulating my attic. Professional, kind, communicative, clean and tidy, respectful to my property. I am waiting for a request for photos of the sealed areas and possibly some additional insulation to some areas that may not be deep enough. I was told photos were to be taken by Billy Addison at time of sale and by installers. I am waiting to pay my invoice to have the photos and any thin areas I failed to mention during final inspection after install. Brian was amazing, he even takes a magnet and collects any nails that fell into surrounding exterior. I would highly recommend. There is nothing more valuable than ‘service recovery’ as coined by Four Seasons Hotel. Doug and Brian came back to my home and searched for the gap I was concerned about AND repaired it!!! A+++ I will use them again personally as a landlord and for my real estate clients. Thank you Team

Andre and Team did a great job! Polite, high quality work and great customer service!!

Koala Insulation did an excellent job! We tried to take advance of the federal tax credits so Ryan and his team worked with us to split up our project so we could maximize our tax benefits! Thanks guys!!

The team was fantastic. Everyone from the sales team to the production team did a great job. We had our attic insulated and it has totally changed the temperature upstairs. Worth every penny.

Honest guidance. True experts. I asked for quotes from multiple vendors, Billy was the nicest and most authentic person I met, glad I took their service, attic insulation with done extremely well. Gave me great guidance on crawlspace insulation, actually suggested I don’t need to make changes to my crawlspace insulation, instead of selling me a $10k contract, instead asked me to call my HVAC guy to seal my vents.

We are completely satisfied with the process, from the notifications about arrival time through the installation and clean up, Brian and the crew did and excellent job. I highly recommend this company.

Great product and great service. Highly recommend. Koala topped my attic insulation with 10" of blown insulation, and installed a hatch cover. During this winter, the temperature inside my house has increased by 6-8 degrees after their installation. They also helped me get all the tax credits for having a more energy efficient home. Good team.

Aldrich from Koala Insulation did a fantastic job. Definitely a five star review. Very polite and very efficient. This was a professional job and easy to recommend to anyone looking for insulation in their home.

Always great to work with on projects. Quick turn-around on getting out here to give an estimate and good on pricing

I had a bedroom that they called a “frog” room because it was over my garage. After they completed the insulation of my bedroom floor, the room is so much warmer and you can no longer tell a difference in the temperature when you enter the room.

Super helpful guidance and consultation for how best to insulate our attic with foam. Pricing in line with our expectations. Aldrick was super responsive to make sure everything was completed to top-level quaility and workmanship.

A characteristic of great businesses is how they handle customer complaints. I engaged Koala to upgrade the insulation in our home. Their sales person came and gave me a detailed quote including some free add ons which I accepted. When their staff came to do the job, I decided to reduce the scope of work. This caused changes in pricing at their end which their ops and billing team were unable to resolve. It took just one email to their customer service and I was contacted by their owner. He resolved everything to my satisfaction. I found them to be professional, polite, prompt, and knowledgeable. I recommend them highly to anyone considering an insulation job.

I was referred to Koala by a close friend. In the end, I didn’t go forward with doing an insulation project, but I was impressed with the knowledge of the staff and their attention to detail, and I felt compelled to leave a review. I highly recommend them to anyone looking for this kind of work to be done on their home

The Koala team did great work on our attic spray foam insulation project. Aldrick was fantastic to work with by providing clear expectations on timing, what to expect and project management updates throughout the process. They were very responsive nights/weekends and worked into the weekend on our project to get us back inside as soon as possible. He also came back afterwards to check on everything and answer questions we had making us feel great about the work.

Completed attic insulation removal and installation. Great service at a fair price.

Koala was great with scheduling, instillation, communication, and pricing with the installation of spray foam in our crawl space. The crawlspace looks great!

I hired Koala of Atlanta Perimeter North to remove loose insulation that had been installed 44 years before and they did a fantastic job. They professionally prepped the area for over an hour before running a hose from outside into the attic. What was originally estimated to be a 2-3 hour job took over 6 hours because the insulation was wet (I'll deal with my bad insurance company about that one) but they are pros and got every bit of the loose insulation out. It was unbelievably heavy. Brian and his protege James did a great job and I'll be asking Ryan, the owner, to send them to install the bats in a few weeks.

Great service and professional and great communication throughout the process. Would highly recommend before and after photos attached

I was so pleased with the job Koala did for us. They were on time and on budget and just exceeded my expectations. We even had an issue and lost power in one area of the house after work in our attic. Koala immediately hired an electrician to come in and get this fixed for us. Just a great experience!

We had Koala Insulation come to our home to add insulation to our attic, and we couldn’t be more impressed with their service. From start to finish, the team was professional, knowledgeable, and efficient. They took the time to explain the process and answer all our questions, making us feel confident in our decision. The installation was completed quickly, and they left everything spotless. We’ve already noticed a difference in the comfort of our home! If you’re looking for a reliable and thorough insulation company, Koala Insulation is the way to go. Highly recommend!

Working with the Koala Insulation team was a very positive experience! Everyone we encountered from the person scheduling our appointment, to the technicians, to the owner were all knowledgeable, courteous, and professional. We had one hiccup during the process, but the team went above and beyond to quickly resolve the issue. I would highly recommend Koala to anyone looking to replace their insulation! They’re a class act organization!

`I have a home built in 1968. The crew did a wonderful job at a great price. Aldrick went above & beyond to make sure that we were pleased. If he's not 1 of the owners he should be.

Great service and true experts, team did a very good job of helping us decide the best insulation needed for our home, and installation was perfect, the ppl kept our home clean and were very respectful

Koala recently came out to do my attic insulation. They removed all of the old insulation that was probably as old as the house 30+ years and put in completely new insulation! The second story struggled with maintaining the temperature set for the AC and it would consistently keep running in order to just cool the upstairs since changing the insulation about a week ago I’ve noticed a considerable difference with the temperature outside at 95°. The house is actually staying and maintaining the temperature at 78 without the AC having to continuously run! I would definitely hire them again. They were also reasonably priced and provided excellent customer service and were patient in answering all of my questions. Both Billy and Aldrick and the team that came out to work on the house were wonderful and respectful, and they cleaned up before leaving!

Great service and reasonable prices! Our attic was in dire need of new insulation. The crew that came to our house were very knowledgeable and helped address any questions we had. They also were very courteous and cleaned up afterwards. From the initial consultation with Bill to the day of installation, everything went smoothly.

We needed to “refresh” our attic insulation after 30 years in our home. We had an inspection and priced several companies. Koala gave a great estimate and explanation of what the procedure was. On the day of the install, they were running late, but Paul kept us apprised of the revised ETA. His team was efficient and careful, preventing any unnecessary spread of the fiberglass fill. When they were done they took me up to the attic to see what they had done and it was quite impressive! They even swept up the entry foyer for any loose scraps of fiberglass left behind. We are quite impressed.

Sales people were respectful and not pushy. The install team was courteous, did a great job, and cleaned up way better than we expected. Just book them a good bit before you want work completed as they have a good backlog of work.

Koala Insulation was fantastic throughout the process. Their initial analysis was professionally done by a staff member that was knowledgeable and the quote was competitive with no high-pressure sales tactics. The team performed the installation today and they were fantastic. I would use them again without hesitation and will refer anyone I know that needs their services.

Professional, knowledgeable, and tidy. Explained break down and talked through options. Didn’t try to push any sales and listened to our concerns. Let us know how to save money and programs available. Customer focused and highly recommended

Excellent job on my basement walls all around 👏 And they clean after themselves. You want the best for insulation look no further. Trust me I look and did my research. They are the best for sprayed insulation! Keep up the good work guys! 👏 It really help to cool the basement. No AC yet just a large fan and is comfortable vs hot as before.

Koala Insulation Atlanta Perimeter North is a top notch company. They provided an excellent service at an excellent price. I would recommend them for any insulation needs. They were very highly informative and non-pressuring on the initial sales visit. They informed me on the exact insulation that would work best for my attic. We agreed on the proposal and set an installation schedule. They met the schedule, showed up on time, were very professional, and completed the install to perfection.

My local Koala crew did a fantastic job of insulating my old home. They were clean, professional, and attentive and worked efficiently. They have saved me so much money on my cooling bill this summer! From start to finish, the job was done right. The program coordinator called me promptly to get an estimate scheduled, the estimator was honest and helpful, and the work crew showed up when they promised and worked really hard to make sure I understood the work and felt comfortable. Thank you so much to everybody involved!!!

These guys went above and beyond. From the initial consultation to the final sign-off on the job, everything was perfect. The team was professional and skilled from beginning to end, and extremely knowledgeable about the industry. The service was surprisingly affordable and much needed. If you need any relief for your heating and cooling, don’t put this job off any longer. I cannot recommend them highly enough!

Thanks to the team Billy, Aldrick and Andre. While I had a small issue after install Aldrick immediately corrected it and got me on my way to power savings and comfort.

Mr addington was very knowledgeable, professional and helpful. He explained what it needed to be done in the attic.

They were quick to provide a quote - same day. First impressions and responsiveness were amazing. But, sadly every interaction after that felt poor. Scheduling was terrible. The scheduler is the same person as the installer - he was short and abrupt - in some ways rude. Since the installation, I have had basic questions about warranty (please read your warranty fine print). I have tried calling my sales guy (called and texted more than 3 times - no response). Called the office twice - said they would call me back - but nothing as well. I would not recommend them to my neighbors or friends. I would happily retract this feedback if they called me and showed some follow-up but it has been weeks and NOTHING. EDITED 5/28 They finally called and responded to my questions about the warranty. They were also able to come by and do a final walk-through of the installation. I am updating my review of them since they were able to address my concerns and provide a 1 year no-cost warranty. Thank you, Ryan!

We cannot say enough good things about Koala insulation. With an older house that has mid century angles, Billy Addington took his time to understand how to best support us and accomplish our insulation needs. He made recommendations and explained his reasoning. Past the sales stage, Aldrick and his partner Brian did a great job with installation. Aldrick was so helpful in walking us through what to expect and timeline. During installation they were respectful and efficient. After completion, they cleaned up and you never would know they were there! We felt an immediate different in humidity and temperature. So excited to enjoy the hot summers without paying an arm and a leg in bills. Thank you!

Very helpful and collaborative team that helped us fix the insulation in our bonus room. From start to finish Billy, Aldrich, and the whole Koala team could not have been more informative. The execution team truly went above and beyond and made sure the job was done in a timely and clean fashion. Would highly recommend them to anyone!

Koala, Ryan, Aldrick, and Brian all did an amazing job with my insulation! There were some hiccups with scheduling but they did an amazing job at communicating and making sure I was up to date on everything. They explained everything and were in and out but thorough the entire time! I have recommended them to several people and am very happy with my cool house now!

Koala insulated our attic. There were several areas that had no insulation due to some major renovations on the main floor but the rest of the attic had inadequate insulation. Koala upgrade the entire attic to R-38 which has made a huge difference in the interior environment and our energy bill. They did a fantastic job at a reasonable cost.

Aldrick and Andre were efficient, respectful, and great! I appreciated their time and effort. Working with them was great.

I contacted Koala insulation to carry out the Green Energy Grant with my church. I asked if they would be able to get the work done quickly as we are celebrating Earth Day and wanted to brag on all of our energy savings practices to help with the Climate Crisis. They did it all within 2-3 weeks of first contact! They were super responsive, super flexible and very competitive with their pricing. I will be recommending them to other churches in the area. Thank you thank you thank you to Ryan, Billy & Aldrick :)

Great job by the Koala team. Appreciate the quality work and customer service. Excellent team to work with.

Ryan and the Koala team were amazing to work with. Very professional and easy to communicate with. Great quality for the money and I’m already referring him to my neighbors

We had several companies come out to quote our insulation installation. We were most impressed with Koala. They were very thorough and knowledgeable with their quoting and initial review of the project. The professionalism and attention to detail continued throughout the installation. We would definitely recommend them.

I was very impressed with Aldrick and Andre’s professionalism and customer service as they introduced themselves. Aldrick took the time to answer all my questions and volunteered answers to questions he thought I might have, and I thank him for that. I was also provided pictures of the attic insulation once the job was complete. He was also in the process of training Andre, who seems to be a quick learner. I would like to thank them for cleaning up after the job was complete. I would definitely recommend Koala Insulation

Project had many challenges and issues but Koala did everything to try to make it right and kicked in some credits for the inconvenience. I wish I could say the same for the majority of engagements I had tackled after moving but Covid has really transformed almost every institution into garbage. That makes this experience a relief in comparison.

Koala was very professional and helpful. They did a great job and delivered what they said.

Mike is such a fantastic person! Because of some situational challenges we weren't actually able to work together (this time). However, we will absolutely work together in the future. After letting Mike know we weren't moving forward, he gracefully understood and proceeded to give me excellent advice on what to do in our specific circumstance. It takes a rare individual to handle a situation like that. Truly refreshing. When the day comes, we will be calling Mike at Koala Insulation to take care of our insulation installation. Thanks, Mike!

Micheal and the team at Koala Insulation did a great job topping off our existing attic insulation. They arrived and completed the job within the scheduled window.

Michael was very friendly and stayed committed to completing the job the same day as promised. I am pleased with the work of removing the old batt and having it replaced with the spray foam. I could tell the difference in room temperature immediately following.

Attic insulation. Excellent service and support. When delays occurred, Koala Atlanta franchise owner Michael McEnaney and team had my back and followed through until it was done! Thank you!

Mike did an amazing job on my installation for insulation! He is so kind and accommodating.

Mike and Allen from Koala Insulation of Atlanta Perimeter North were amazing to work with for open cell spray foam in the attic under the roof. The final result is fantastic and they were very thorough from estimate to scheduling to old insulation removal to install and final walkthrough. They shared photos and videos at each step of the way and their communications were very professional. Their attention to detail and commitment to seeing the project through to completion are a testament to Koala’s dedication and integrity. We have no reservation recommending Koala to anyone looking to improve the efficiency of their home.

Koala came out in the summer of 2022 and added some ceiling insulation, installed a solar attic fan, sealed up my old whole-house fan, and insulated the attic door. It all worked! We were cooler in the summer and warmer in the winter. It definitely moved the needle. Communication was easy and professional, all workers were courteous and cleaned up after the work. Can't ask for much better than that!

Koala did an outstanding job insulating my attic starting with a competitive and thorough quote all the way through to a timely and professional installation and clean up. Mike went above and beyond by recommending a top notch sheetrock repair company, who fixed a major hole in my ceiling and kept the insulation installation project on schedule. Overall great work and a competitive price.

Estimate was professional and all requests were written up into the quoted price. On day of installation, they arrived six hours late and when asked if we needed to reschedule said no they could get it done. While they cleaned most of the areas up, they missed that they blew insulation into my garage covering my daughters stroller and other toys as well as my wife’s car. They did stop by unannounced the next day to clean it but I was ten minutes from my house and they said they would stop by another time. We ended up having to clean up ourselves since they never came back or reached out again. When I finally could get up into the attic, I found that they blew insulation over all soffit vents and didn’t install any baffles to maintain air flow. They did comment that we needed to look at fixing airflow after they were paid. There was no offer to show before and after photos, so the attic had to be visually inspected which is not easy given our attic accesses. They also left all accesses open and the closet boards they removed stacked in my daughters room. Overall, I would hire someone else.

Great experience!!! Communication was consistent and timely through every stage of my Insulation top off project! Estimator, and installer arrived as promised and called prior to arrival. I would recommend this company to anyone who appreciates great service and quality work!!!! Well done guys!!! Thanks

It was a real pleasure interacting with Koala Insulation. Jeff, Jason, Philip and Michael were all exceptional--it was nice working with professionals. Jeff provided an accurate estimate and recommendation for insulation services; Jason and Philip were knowledgeable and very proficient on insulation installation. The job was completed on-time and to a very high standard. Michael--you have an exceptional team! I would recommend this team to anyone needing insulation for their home or business.

Professional crew and efficient. Jeff was thorough and professional with his quote and Mike and Ian did an excellent job insulating our attic. The site was left clean and they were respectful of our house and furniture. I highly recommend their services!

Mike and Jeff were excellent to work with. They were reliable and prompt with all communications. Absolutely worth the value of what we paid.

Mike and his team did an excellent job installing our blown in insulation. They were extremely professional and got the job done in a timely manor. I would highly recommend them to anyone needing their services.

Mike McEnaney and his crew did an excellent job upgrading the attic insulation in my 35+year old condo. Mike came and measured and spent considerable time assessing my needs, recommending only what was needed. His installers came and were thorough and meticulous with the installation. The cost was considerably less than the other two companies I asked to provide estimates and Mike spent more time assessing the issue than either of the other two companies. I highly recommend Mike and his company. They are great!! Emily, Norcross, GA