Pinnacle Pest Control
Contact
Location
3499 Business Dr, Sacramento, CA 95820, United States
3499 Business Dr, Sacramento, CA 95820, United States
Business Hours
- Friday
- 8a.m.-5p.m.
- Monday
- 8a.m.-5p.m.
- Saturday
- 8a.m.-12p.m.
- Sunday
- Closed
- Thursday
- 8a.m.-5p.m.
- Tuesday
- 8a.m.-5p.m.
- Wednesday
- 8a.m.-5p.m.
Reviews
“I had an excellent experience with this pest control service. They were professional, punctual, and very knowledgeable. The technician took the time to explain the treatment and made sure all my concerns were addressed. Since the service, I’ve noticed a huge improvement and no more pest issues. I truly appreciate their thorough work and outstanding customer care. Paxton is Highly recommend
Cant tha k this team enough for all the great work, our house was infested with rats and they have been amazing. Shout out to Mike, guys is always on time and super nice
They do their job excellently, I highly recommend them. Special thanks to Chad Beardslee
Details regarding periodic monitoring are lacking on site visit forms. The reports provided to date offer no value. This is the first and last time I will be using Pinnicle Pest Control.
They responded quickly and took care of our problem.
Pinnacle is a great company. Had problems with rodents in my home. They closed the points of entry to my home. They set out bait stations and I haven't had rodents inside of my home since then Twice a year Pinnacle returns to refill the bait stations. They give me 24 hour advance notice to let me know when they will access the backyard. It has worked nicely and I am very thankful for the service they provide.
Very satisfied with the service provided. I can say this is a reliable business.
I am so happy with Pinnacle Pest...They did an outstanding job at spraying the entire house inside and out. I am so excited to see my pest problem go away. Thank you Nick!
Arrived on time. Very nice men, very professional. When they were finished, my home wasn't nearly as messy as they stated it would be. I definitely recommend these guys
I have been a Pinnacle Pest Control customer for about a year. I have never been disappointed. And I plan to continue my service. I love this company!
Lorenzo is great and was able to explain everything to me about rats and mice occupying my garage and attic. I had opened a Tesla that rodents absolutely destroyed in my garage. Thanks to Lorenzo and Pinnacle, I'm getting the issue under control. Chris was great for the exclusion installation. Andre is fantastic as my regular pest control guy who checks the traps and sprays for other bugs. Highly recommend Pinnacle and please give Lorenzo, Chris, and Andre my praise.
From inspection to treatment to follow-up, Pinnacle was great to work with! On-time and very professional. Discovering termites in our home was disturbing, but Pinnacle made the best of a bad situation.
What a refreshing experience as a realtor needing structural pest reports. It seems like some of the more seasoned players in this industry make it very hard on us to get a relatively uncomplicated process having Section 1 items resolved.
I’m not sure what happened with this company. The first time we used them to fix our foundation they were great. This second time, they were horrible!! They do not arrive on time and do not communicate about not arriving on time. They raised our foundation too high and now there is a bump in our flooring. The worst part, they ruined our entire yard by spilling concrete EVERYWHERE. We have had to ask them several times to come clean it, every time they come it’s not even close to being clean. The workers are rude and unprofessional. I do not recommend this company!!!!! They also lied to us about 0% financing. The financing is actually 18%. Do not trust them
A friend brought over her dog that was flea infested. My house and dog were covered with fleas. Pinnacle was able to send a technician soon and I had the dog treated the same day. Pinnacle did a great job. I have seen no sign of fleas since they treated the house.
Fantastic service. Came out to do the estimate and removed some rodents while here on site! They are so kind and responsive.
They followed through and a year later we have not experienced any more rodent issues under our house. They were always professional and courteous. It seemed expensive but we got what we paid for. We would consider them again in the future.
Front office excellent. Inspector through and professional. Rick the tech was awesome. He was Friendly, professional and patient.
Everyone was very pleasant and did an excellant job. My only complaint was that I had a small terra cota figurine that must have gotten broken. It had sentimental vvalue only but I would have liked to have been told about it so I could have tried to fix it. It had been a very long day though so I imagine everyone was anxious to get home. I will certainly use Pinnacle again if I have a need.
Great experience. Tech was on time, pleasant to deal with, and performed a very competent inspection.
Chad was very professional and thorough will use him again, he delivered the report in a timely manner and reasonable estimate, very happy.
Pinnacle Pest Control is hands down the best Pest Inspection Company I've ever worked with in Sacramento. Their entire team is very professional, honest, and accommodating. Our Pest Inspector Ken showed up on time, was very friendly and helpful, and he even pointed out several items which the previous pest inspector missed. I appreciate how thorough and professional Ken and his team are. Unlike the previous pest inspector who came out to the property, the Pest Report and scope of work Ken provided was very detailed - leaving no ambiguity, and the quoted price for the pest work was very fair. I can't say enough good things about Ken and the entire team at Pinnacle Pest Control, and I would recommend them to anyone in the Sacramento area looking for a knowledgeable, honest, and professional pest inspection company. Thanks again!
I hired Pinnacle for a 1-time treatment. The technician, Nick, was courteous, listened to me patiently, and explained what he was going to do and what to expect afterwards. Thank you!
Our realtor recommended Pinnacle, and we have used their services twice since purchase. The office staff has been responsive, and the inspector (Chad each time) has coordinated well with the service teams (this time, Brandon and Antonio) to get the work done quickly. We'll certainly call them again.
Our home had subterranean termites which the inspector diagnosed immediately. Quickly got an appointment for treatment plus repair on our patio awning which had carpenter bees. It’s expensive but worth it as the pests were eating away the wooden structure of our home. Glad they were able to come out so quickly which was why we chose them.
Pinnacle was timely, responsive, and effective! Customer service is top notch and we immediately saw results and feel much more comfortable in our home
Got service from them some time ago and this young guy who came out was incredibly rude and pushy. When I asked questions about whether the substances were toxic for small dogs, and if so what to do - he was unresponsive. Complained and asked further questions to the higher ups. The owner eventually was weird and got upset that I was complaining and stopped my other service with them. I suspect the guy was SOMEONE’s cousin or something - because this was an outsized response. Hope the business crashes.
Chad was extremely efficient and personable! He even made some reassuring statements about my specific pesticide subterranean holes surrounding my house to eradicate infiltrators! I really had a memorable experience and will highly recommend and welcome him back as a professional. Keep up the excellent leadership and work!
Pinnacle was able to come to my home and start my service the day after I called them. I have used their services several times in the past and have always been happy with the service.
In my search recently I called several pest control services, and I found that Pinnacle Pest Control was the most responsive and most receptive in the conversation. The points of contact from appointment setting, to the estimate and the to the actual service was very comfortable and pleasant. We ended up taking the an annual service agreement and feel good about it.
Pinnacle has been my pest control go to for a few years. We live by a creek and close to orchards and wineries. They have been faithful about showing up and spraying for bugs, and getting rid of rodents by sealing up my air vents. I am very happy with their service, openness about what chemicals they us and the man who does the work.
The technician was fantastic! He diligently cleaned the front porch and de-webbed under all eaves. He also treated and removed two large wasp nests. He was courteous and approachable at all times. We would definitely recommend Pinnacle to others.
Great customer engagement and follow through. Prices are very reasonable compared to the astronomical charge of 5K plus recurring fees from the other pest control company
Prompt response. Was extremely worn down dealing with my pest control concerns for several years. Happy the process was quick. The fumigation company was professional and friendly. Very happy with the results. Rob Roy did his job thoroughly. Appreciate having a company like this to help when you need it.
Great company to work with. They showed up on time and took good care of my client. Happy to use them on another listing in the future.
Pinnacle Pest Control is great! They are thorough, professional, and friendly. I highly recommend them!
Rick introduced himself and was totally knowledgeable and professional. Finally…. Some great service! And with a smile!
Pinnacle was recommended to me. The window they gave me was between 8-10am. He showed up right at 8! Very thorough job including cleanup of all the webs everywhere!! Great job!
Gilbert is my new representative a was as exceptional as Andre was .Though Andre has been the gentleman who comes to do my pest control for quite a long time. He’s always very considerate if I need a different timeslot if I need a little extra something done absolutely outstanding thank you very much.
My house was serviced by Gilbert. He came and politely knocked on my door, took the time to listen and adress all my concerns, and gave me tips on how to better service my yard for bugs. I was thoroughly impressed with his great service, and hope he services my house again soon based on his attention to detail and customer service.
Awesome service. Roy was fantastic, very responsive. They treated my house with care and even though they are great people I hope to never see them again. That would mean it worked. I highly recommend Pinnacle Pest control.
Updated: Pinnacle came out and fixed the first house. We chose not to proceed with the second house. The inspector promised to do work at two houses. At house one, came out after charging the deposit, and work was not complete. They did not have a foreman present to walk the property to see that work was done properly. Paint is on the brick, wood was not replaced, and in some places, they left raw wood on the house. They came back a second time and it still was not done properly. They promised to do exclusion work on the second house, but never showed. Rodents are still present in the attic, and I am having to pay another vendor to do the exclusion work again. The manager, Arnold called me to make it right but belittled me and mansplained the issue instead. Said I handled it wrong as the consumer.
Pinnacle did a great job cleaning a ton of gross cobwebs off of the front entry way and sprayed around the property. It was really easy to book an appointment & pay. I highly recommend.
Gilbert of Pinnacle Pest Control did an outstanding job securing our home from spiders and cock roaches. We found Gilbert to be knowledgeable, experienced and articulate while explaining and establishing a pest safe barrier around our home.
The technician was very knowledgeable about my situation when we discussed the problem before he started. He was not rushed and gave me assurance of how s work.
Gabriel came out to do a service, as my regular pest expert Andre was not available on this particular day. Gabriel had big shoes to fill simce Andre always does a fantastic job. Gabriel was up to the challenge and did a great job!
Rick was very friendly and thorough with the service. Paid special attention to our primary concern until the issue was taken care of and reassured us that we could schedule additional services if the problem arose again
I do not recommend this company, if I could give zero stars I would! Although the inspector’s supervisor was very nice and apologetic, it just was not enough to get the nasty taste left in my mouth about the experience I had with this company and their inspector Chad! There’s too many other pest inspection companies out there to waste your time on this one!
Pinnacle provided fast, friendly and professional service. The pest report was clear and concise. I will definitely be working with them again. Kandace M.
When we discovered that we have termites, we were very unsettled. Pinnacle Pest Control came out and did a thorough job and left the house clean. Little dusty, but other than that, we feel confident that our Termite issue is behind us.
The technician arrived within the communicated time slot. He was very friendly and knowledgeable great value and a great price.
I had a big spider problem at my house—webs were everywhere outside, and it was overwhelming. I contacted Pinnacle Pest Control, and they did an excellent job. Gilbert was on time, very polite, and explained the process clearly. I’m so happy with the whole experience and feel much more comfortable at home now. I highly recommend Pinnacle Pest Control if you need pest control—especially for spiders. Thank you again!
They were really helpful, explained what was going on, and wonder of wonders, always answered the phone when I called, as far as I can tell did a good job. The young man that did the actual pest control, went above and beyond to be helpful!!
Gilbert is a professional. He serviced my house and answered all my questions without hesitation. And I had a lot of questions. Thank you all for helping me feel at ease. It's not easy to ease my mind with this problem.
Dang waterbugs had found a happy place inside and started spreading like crazy. Called and got quotes from a number of places before choosing Pinnacle. Their rate was the most reasonable, even locked in to 4 visits a year for one year. They will come out more than that, if requested, at no charge. That was super helpful for getting those waterbugs under control. Mike now comes quarterly, and we’ve been very satisfied with the service and care. Fast, efficient, and thorough. He has always listened to me, discussed new critters I’ve found, and been great about sharing information. Highly recommend. Update 2024: Not any help with rodent control. Have moved to a different pest company.
Pinnacle has great customer service and I will happily keep them as my preferred pest vendor for future needs!
This pest inspection had some of the worst customer service I have ever recieved from a buisness. I was absolutely blown away at how poor they treat their customers. It has been a nightmare getting my inspection report from them. You will be making a huge mistake if you employ this buisness. Do not use Pinnacle Pest Control.
This was my first time using Pinnacle Pest Inspection, and I’m thoroughly impressed. Scheduling was seamless, and the report they provided was clear, detailed, and easy to understand—exactly what’s needed to help clients make informed decisions about what they're purchasing. A complete and well-organized report like this is invaluable in real estate. I’ll definitely be using Pinnacle again!
I called Pinnacle because I had a problem with rats in the attic. Would you all believe i have a current pest control & the regular tech didn't do its job or was just too damn lazy nor did he make any suggestions. Hence, I had to seek another pest control company to deal with the situation. Anyways, Pinnacle came did a consultation & quoted a fair price to get rid of the rats. The treatment required several visits & i know it takes time to see results. All the technician that came to my property were courteous and friendly. Respectful of my property. Thank you Pinnacle Pest Control!
We recently had a subterranean termite swarm in our garage and called a few places to get it checked and treated. The first place wanted to charge us a fee for an inspection/bid, the barely did an inspection of our property and stopped at inspecting our garage. After which they wanted to quote us a high price, so we decided to call Pinnacle and they were able to get an inspector out within a few days to do a thorough inspection of our property from the garage all the way to the rooftop. The inspector Mark explained everything to us in details and their approach to resolve it with a few plan options. Their pricing was way more reasonable compared the other place. Mark was able to get us an appointment within a week and the technicians completed the job in a few hours. They walked ups through what they did and some preventative measures to keep them from coming back. Will definitely recommend Pinnacle to our friends and family. Appreciate the attention to detail and care everyone took to resolve our issue. We can finally sleep at night knowing the termites are taken care of.
While other companies just came in and didn't inspect anything then quoted thousands of dollars, Pinnacle Pest Control tech Rob did an awesome inspection and gave a reasonable quote for my pest problem. He gave me a one year guarantee! That gives me piece of mind. Thank you Rob and Pinnacle Pest Control for an awesome service!
My husband and I have been using Pinnacle Pest Control for many years. They are very responsive to questions and the technician always calls the evening before he comes. He arrives promptly and completes his work efficiently. I switched companies after another technician (different company) showed up and left within about 3 minutes. I don't think he knew I was home and he did not provide any services. After several years with that company, I called them to cancel and they didn't ask why. I'm happy I switched because I know that would never happen with Pinnacle.
I had an amazing experience with Pinnacle Pest Control When a pile of frass appeared on my wooden floors, I thought I might have a hardwood termite infestation…(But I live in a brick house so I also thought it was strange that it would have termites.) The Pinnacle Pest Control team responded promptly, thoroughly inspecting my home and explaining the best treatment options. They were professional, knowledgeable, and efficient, and eliminated the termites completely. I’m beyond grateful for their outstanding service and highly recommend them to anyone dealing with pests.
Fantastic service. Very responsive. Great communication overall. I do wish that they provided all the treatment options for us up front, but overall they were fantastic. The service tech that came out was very careful about our dog and the items that might have been effected by the spray. Super friendly.
Paxton was amazing! He was so professional. He let us know what he would be doing during his visit and reviewed the next visit dates. He was also so kind with my 83 year old mom as she told him about her favorite show gun smoke. Thank you Paxton!
I've used Pinnacle for years, but Saturday was the first time I've used them for a home inspection for a home I'm buying. Professional, knowledge, and friendly! A+
Brandon at Pinnacle has successfully kept our home pest free since we contracted their services over 10 years ago. Ants, spiders, squirrels and rats are safely mitigated so birds cats and dogs in the area stay safe and healthy too. Pinnacle gets 5 stars because of Brandon and his knowledge and skill of IPM. He is also extremely reliable and considerate - calling/texting before he arrives and after he leaves.
“Had an excellent experience working with them. They are highly professional, and their customer service is outstanding. Every interaction was handled with care and efficiency, making the entire process smooth and enjoyable. I would highly recommend them to anyone looking for reliable and top-notch service.”
My experience?! Andre is the best, I called him Dre, I feel as though I've been knowing him for years, he is so personable, and professional all at the same time, I share with him, I've only seen maybe two baby bugs, out of the 7 years I've been living here, in my apartment, and the few I see outside the apartments, are on their backs, kickin' taking their last breath! :-) thank you Pinnacle pest control, thank you Andre, love you bro
We haven’t caught the cheeky rodent yet but I am very pleased with Pinnacle. Thorough explanation of the process and tutorial on animal behavior. We recently got scammed by a different company. Thank you Chris and Mark.
Super friendly and helpful from initial call to service. Provided good previsit instructions and post-application guidance. Accommodating to schedule change and respectful of my time while at my home. Tech Nick was informative and understanding and helped to make the whole visit less stressful.
The guys you sent out treated me with respect and LISTENED to what I was saying. I can't tell you how much that is appreciated and welcomed, that doesn't always happen with us old ladies.. They did a great job (I think...time will tell) but looked as if the bases were covered. Haven't see any swift little grey shapes since, and no in-wall noises.
I called the day I found a few mouse droppings and they had someone out to our house in a few days. They were very thorough in identifying all the areas the mice could get in and created a great plan for preventing more mice from coming in the house. I haven’t seen any signs of mice since they were here and would recommend them to anyone for their speed, professionalism, and excellent service!
The job completed was barely OK. I feel like I was played by the salesman. He came in talking about replacing this, and replacing that and doing all of this work to fix some serious issues on our newly purchased, well loved home. Even at this last walk through he gave a song and dance about how he wanted to do ALL of items within my budget because he wanted to help. Zero amendments were ever made to the cost of items. He made me feel like he was going to bat for me to get some severely needed work done within my budget. I should have read the contract closer. Given the choice to repair or replace, they chose the easier repair method for items that really should have been replaced. Thick layers of BONDO over severely water damaged wood that I could have done easily myself and saved an extra $2000 for the $4000 invoice. We chose to have the work done BEACUSE we thought the damaged wood was being replaced, not pasted over. When I questioned him about the work via facetime he tried to tell me the wood was replaced (because he NEVER came to inspect the completed work). I had to zoom in to show it was paint lines, not wood seams. All said and done, I would not choose them again.
They did an outstanding job of cleaning out 10+ years of rats from my attic and basement. Returning every month or so to make sure all was still golden too. I hope to never need their service again, but knowing my house I'll be a returning customer for sure!
I was able to get a hold of someone directly, my appointment was made swiftly and accommodated my schedule. The technician arrived on time, he did a thorough inspection and was able to give me a quote immediately. They're pricing was extremely reasonable and the work was done the next day. The holes that were made for the termite treatment are barely noticeable. I would definitely recommend.
We have been using Pinnacle Pest Control for nearly 5 years, and we wouldn’t want to use any other pest control service! Their communication and professionalism is top notch and their prices are extremely fair. If there are any issues or unexpected pests that pop up in between scheduled services, they will send someone out to take care of it right away at no extra cost. It’s basically treated as part of your regular service. I highly recommend this business!
Chad was the inspector. Very pleasant and professional. Assisted to expedite the termite treatment and replacement of dry rot in order to meet the expected date for listing my house. Very fair pricing. Great experience all around!
I believe I also was scammed by the owner Jim Lopez aka Jaime Lopez also owner Pinnacle Home Services and Pinnacle pest service, Foundation Fixed. I want to thank him for bringing to light how unethical contractors can be. He falsified findings from his inspection in order to sell me a service I did not need. Misrepresented the result claims from said services. Damaged my home, created thousands of dollars in lost income, breached his contract, then after all that placed a lien on my home. Unfortunately I was not made aware of his contractors license until after the fact so I was unable to properly conduct due diligence on him beforehand. Turns out he has been involved in two lawsuits, both involving fraud/misrepresentation (Case No. 2010-81, Case No. 2017-38) and 12 violations with the California State Licensing Board which I am sure that number will soon more than double since I’ve contacted them. It’s unfortunate that people conduct business in this manner, but homeowners need to protect themselves against these types of business practices.
Consistently excellent work. I have used Pinnacle on three different properties to exclude pests from attic spaces. They are thorough to the point of being obsessive. They stand behind their work without question. Always excellent customer service. They exceed all my expectations. I would call no other company.
Pinnacle Pest Control is awesome! I initially submitted an estimate inquiry online and received a call back the next business day. The gentleman I spoke with explained the service and cost in great detail, and scheduled a technician to come out only a few days later. Christian was my technician and he was fantastic! I wasn't home at the time but he gave me a call and was able to answer all my questions and concerns regarding the pest issues I was having. The speed, service, and professionalism of everyone involved is impressive and I look forward to continuing our pest services with Pinnacle.
They really are a great company. Great service , in the office and at the house , always very kind and professional. They have been taking care of my home for years now. They communicate well and definitely seem to look out for you. Good prices great service. Highly recommended.
I would highly recommend a wonderful company Pinnacle Pest Control they are reasonably priced. Very professional all the way around. They give me a written report for each service which is outstanding. The staff are helpful and when I said that I wanted to increase my service. I wanted to increase it to once a month instead of once every two months which would've doubled the price but I' had seen one big spider that scared the kid and me. I really overreacted. I was grateful for their kindness and honesty from the office staff. The office staff said I just did not need every month that it would be a total waste of my money because the guarantee of the service says they'll come out in between times if I need it so I'd literally be paying for something I'm already getting. It would've been easy for them to say OK to me "the customers always right", but I wasn't right. I'm grateful that they made a suggetion to me that was good for their customer. It shows their integrity. They are the only pest control company that I've ever seen that takes the cobwebs off my eaves and off the outside of my house . I was astounded the first time they did it and every time they do it . I know you're not supposed to give brownie points to anyone that does the right thing, but nowadays it's so rare to find a company that has a high moral standard and all their employees keep those company standards and treat you with courtesy and respect. All of their staff has been nothing but helpful, respectful professional and congenial they have great customer service. They haven't steered me wrong yet. I've used them happily since 2021. I've called them out off schedule. They were eager to solve my issue. I was property manager for a long time taking care of multiple properties. I've tried several of the local companies that really give a mediocre service and that's why I was so blown away by the extra bits that this company does and the amount of time they took on my home. Pinnacle Pest Control really does a good thorough job at competitive prices with a solid guarantee and they do it with professionalism. Thank you to both the office staff and my technician . M Harmon
I contacted this company because I had openings around my home in which critters have access underneath my house. A representative came out, did a thorough inspection all around my house. I then had two techs come out, one which sealed all the openings, the second tech was here to do my service. This was the first time that I had used Pinnacle and I am highly impressed. The techs were amazing, both very knowledgeable and professional, very friendly. I highly recommend this company. .
Best pest control service around. I not only think the product they use is great but most important is the service tech they use. " Andre Graham" has been coming to our hone for many years. He is just amazing! Never leaves a gate open, always on time and call's the evening before to remind me of our service the next day, gets all cob webs down and sprays very well. Professional, polite and we trust that he will always do a great job. Thank you Pinnacle for having such a great employee, we can always count on Andre!
They explained, thoroughly what they were planning on doing and what you're going to have to do in order to get rid of rats, One rat was caught in a trap the other committed suicide in our driveway. Still working on the rodents, but thanks to your Great Employees...
We’ve used Pinnacle as our pest control service for over 10 years. We have always loved the service they provide and have never had any complaints. Andre is our technician and he has always provided excellent, friendly and reliable service. He has always been attentive to our concerns and is a pleasure to work with. We would recommend pinnacle to anyone looking for a reliable service.
Fantastic experience! I’ve interacted with 4 different people from Pinnacle at my house and they have all had off the charts customer service skills. They explain what they are doing and check to see if I have questions. They are personable, friendly and thorough! They also were very responsive and got to our job quicker than any others I had contacted. The office staff provided top customer service as well!
We have had Pinnacle rat service our home for a few years now. Initially for the package that sealed off our holes in our home from rats and then maintenance with rat traps in the yard. Brandon has been servicing our yard for a couple years and he is the best. Always calls the night before to let us know he is coming, very helpful when he is arrives. Very pleased with Pinnacle staff when we've called in and with Brandon.
We switched to Pinnacle from a nationwide company and could not be happier. Our tech is engaging and let's us know that he's at the house and does a great job. Office staff is very respectful and knowledgeable.
Pinnacle has been servicing our house for the past few years, and we've had zero issues with bugs or pests during this time and we live in an older house with lots of trees and bugs around. Our neighbors complain about spiders but we’ve never had an issue. Their service techs are always polite and courteous, and I feel comfortable having them in our backyard during their monthly visits. Highly recommended!
They are very professional and friendly. They scheduled my initial appt quickly. I asked to be notified when they were coming so I could put the dogs inside and they did. They explained what they were going to do and what to expect after their visit. Daniel, the tech who came to the house, was also professional and personable. I appreciate their clear communication.
I had the 5 step program for pests. The techs were friendly and knowledgeable. The problem with my situation was they couldn’t assign one tech to the job so 4 different techs came to my home. Most wore booties on their shoes which was nice. Some seemed rushed when they were here. Would give higher review but they damaged my attic entrance and left it messy. I would’ve liked to see more care and respect towards my home when I am paying hundreds of dollars for professionals to come do the job. Makes me wonder how detailed they were. I would’ve been more happy if I dealt with one technician but having multiple different people come out I can see how the techs could get careless. I understand it’s because of my location but still, I hoped for better. Fixed one problem, but left me with a new one. Update they came and painted over the damage and replaced the attic entrance.
We hired Pinnacle to conduct the pest inspection on our home while we were in escrow. They worked with our busy work schedules, and we’re on time and very thorough. They were also really easy to work with and gave us a great explanation for every item. Would highly recommend!
Andre has been our service provider for years and we are so pleased with his service. He is always professional, friendly, punctual and efficient. He always makes himself available for us should we have any issues between our regular service and he always gives us a call to remind us when he’s scheduled for a visit. I would definitely recommend Pinnacle to anyone looking for pest control services.
I’ve been receiving services from Pinnacle for couple years now. Found out about them from the previous owner of the facility I now own. And now that I have two facilities, Pinnacle is the only company I prefer to work with. Because Mathew and their whole team are professionals, on time, respectful, thorough, and easy to work with. Also, I truly appreciate when they reach out ahead of time and remind me about the appointment. Therefore, thank you Pinnacle for your great service and affordable rate!
Pinnacle Pest Control deserves all it's good reviews. Let me start with the customer service folks on the phone. They are helpful, professional, and they listen to what you have to say. I've met two technicians who were respectful, efficient, helpful, and on time. Thanks Andre and Matthew! Ross Ozaki, the expert who came to do an inspection, has been the best! He is knowledgeable about all kinds of pests and the best treatments. He is conscientious about the safety of his clients and all the neighbors. He didn't charge anything to do the initial inspection or to come back when I needed his opinion. He did not pressure me to purchase any services, and he remains very responsive whenever I contact him. When I did engage Pinnacle to do some insect/bug control and rodent trapping, they offered me a price that was lower than another competitor without me even mentioning the other offer. And I have seen good results. I plan to continue with Pinnacle for any future pest control needs.
Best team around. Excellent value! ----Pinnacle Pest control started working with us after my wife and I purchased our first house and the results have been amazing. Brandon and Pao are friendly and go above and beyond with whatever needs to be done. They are friendly, and will stop in regularly to make sure everything continues to go well and no new problems start up!
I have been with Pinnacle for several years. I am moving out of town, or I would be a lifelong customer. Any time I had an issue, our technician Andre came out and helped. He made us feel at ease and addressed our issues accordingly. Even if I needed services ASAP, he always made time to come next day if needed. Their window time of coming was always accurate, and always got a call prior to arrival just to confirm someone was home. And the price was excellent! This has been by far the best Pest Control in the Sacramento area. Again, thank you so much!!!
I have a rather large house, with lots of foundations, and lots of column footings. I had a termite infestation. I contracted the company, and received a reply directly from the company president Jim. He came out and checked my home, told me exactly what needed to be done, when his company could perform the work, exactly how much it would be, and that the superior product that they use would last about 10 years. I even asked if they could come out once a year to "re-apply" the product...just to make sure....to my Happy Surprise, he said that was not necessary. The product is the best in the industry, and lasts many years. He came out to my home on the day of the application, to personally review with his work team: what exactly I wanted, and exactly what to do and how to do it. The team was hard working, and proficient. They really went above & beyond the call of duty. I was very satisfied with the work, the team, the superior product they used ( I thoroughly investigated it...it really is the best ), and especially Jim. Before, during and after the project he was always on top of everything. Terrific follow through too...very prompt....very knowledgeable. I would recommend his company to anyone.