The Pest Shop - Pest Control and DIY Products
Contact
Location
2231 W 15th St B, Plano, TX 75075
2231 W 15th St B, Plano, TX 75075
Business Hours
- Friday
- 10AM-6PM
- Monday
- 10AM-6PM
- Saturday
- 9AM-4PM
- Sunday
- Closed
- Thursday
- 10AM-6PM
- Tuesday
- 10AM-6PM
- Wednesday
- 10AM-6PM
Reviews
Stopped in for help with a gnat problem in my apartment and couldn’t be happier with the service. They were knowledgeable, took time to explain everything, and recommended the right solution. The products were high quality and I saw results within a week — now the gnats are completely gone. So thankful I found them. Highly recommend!
The pest shop was amazing to us they sent out Talon West same day service and all... I appreciate them and all their doing for us .. Talon was amazing friendly and answered all my questions I had thank you guys so much
Amazing these people are super nice. They 're very, very spot on with the information that you give you. It's one of the best places around, especially if you consider to do your own pest control.I would like, say thank you to the awesome lady that was in there.
Helped us a lot today! They knew way more than what I could find out on my own
★★★★★ 5/5 — Effective rodent solution + super helpful shop<br><br>I stopped by The Pest Shop – Pest Control and DIY Products after dealing with persistent rodent activity and wanting a solution that actually works (and that I could use responsibly and correctly). The staff didn’t just point me to a shelf—they walked me through options, explained what to look for, and emphasized safe handling and proper use. That kind of guidance matters when you’re buying serious pest-control products.<br><br>The rat poison I purchased has been impressively effective for its intended purpose when used exactly as directed on the label. I noticed a clear improvement quickly, and it gave me peace of mind that I wasn’t just wasting money on something weak or gimmicky. The product packaging was solid, clearly labeled, and the shop also had the accessories and supplies I needed to do things the right way (which I appreciated).<br><br>What really stood out is that The Pest Shop feels like it’s run by people who know pest control and care about customers doing it safely—especially around kids, pets, and non-target animals. They answered questions without rushing me, and I left feeling confident I’d chosen the right product for my situation.<br><br>Highlights:<br>• Knowledgeable, patient staff<br>• Strong selection of DIY pest control products<br>• Rat poison performed very well when used as directed<br>• Clear focus on safety and responsible use<br>• Fair pricing for the quality and results<br><br>If you’re trying to solve a rodent problem and want real products plus real advice, this place is absolutely worth the trip.
Stopped by the McKinney store on a Saturday for the first time and the team listened and helped me choose DIY products. Their advice improved what I had already done. We still had issues, so I scheduled service and they responded fast. The technician confirmed my DIY work, fixed what I missed, and showed me how to improve going forward. Communication stayed clear the entire time and follow up on next steps came the same day. Everything felt coordinated between the store and service team and I would use them again.
I use The Pest Shop for my commercial building and for home services. I love working with this company. They are very professional, informative, responsive, effective, and proactive. I would recommend them 1000 times over. Thank you to the whole team!!
Had a good experience with Shannon.<br><br>Though the shop didn't have the spefcific Insecticide I was looking for, Shannon was helpful in proposing similar alternatives.<br><br>She made sure to be thorough in her explanations, and seemed to be a genuinely helpful person, who was eager to share the knowledge she has.
They were extremely informative and helped me find products without feeling like I was being bothersome. He even told me I could request products because my fiance worked in pest control. They have everything you'll need! Glad I found them!
Extremely helpful knowledgeable and honest. Great experience!
Purchased 4 Rodent bait stations and poison on Nov 11 2025 - placed three around house and one by the pool equipment - as of Nov 16 found one dead rat at the side of the house and one large dead rat by the equipment - never had any poison work so well and fast - EXCELLENT PRODUCT - the stuff at the big box stores were non-effective and waste of money
I had excellent service by Talon. He went the extra mile and got all of my cobwebs in and out of my house. He gave me excellent customer service. I highly recommend this company.
The Peat shop representative explained how to use the product very well.<br>And suggested product for home pest control etc.<br>Great experience to know more about the products.<br><br>Thank you Shannon for all you help!!
Thank you for Shannon for the Help. Highly recommended the store.
Came in Saturday first time. Arturo was great he helped me every step of the way answer all my questions plus more. I'll be coming back for sure
Owner was Very Professional .. Knowledgeable .. Conversationally tailor my need to address a rodent (mouse) in my Apartment
Customer service is excellent, they give you instructions on how to use the product!
Great instructions and great service. Feel I can do it myself
Talon did a great job—quick, easy, and professional.
Talon was knowledgeable and easy to work with. Great experience.
I absolutely love this place. It has saved me hundreds of dollars over the last few years. I buy the chemicals and do my own pest control instead of having one of the "big" companies. That way I can do it when I want to - I don't have to do it on their time. And I can do a very thorough job. I used to have a pest control company and it was good, but when I do my own, I can concentrate on doors, windows, weep holes, etc. Those big companies are always in a hurry, barely spraying anything. For what I paid for one month of pest control I get enough to last me for a year or two from this place. It takes me an hour or less to do this, and my results are as good or better than with the pros. The people at the store are knowledgeable and friendly and will answer all of your questions.
Best service with the best product and very helpful service definitely come back to get more<br>Product to keep my house clean.
Highly recommend!<br>After getting frustrated with my monthly yard fertilizer company, I decided to take matters into my own hands. Now my yard looks great! They helped me put together a plan for my yard and sell high quality fertilizers in the store. Better than you can get at big box stores.<br>They also do pest control but I didn't use that.
Very knowledgeable and helpful with all our pest questions. Full service pest service.
Shannon is super knowledgeable and helped me with everything I need to control pests in my home. I know it’ll save me a fortune in the long run!
Affordable and professional pest control for both business and residential. Very prompt response whether it’s via text or email. Will be preferring all my friends and family as needed. Thank you Shannon for your excellent customer service
Highly recommend the Pest Shop for homeowners and commercial applications. We operate a large rental real estate business and value the expertise and custom DIY products we can get from the Pest Shop.
We used the Pest Shop today for the first time. We were having an issue with rats in the roof space. The service we received was excellent. The gentleman who worked on the house was very pleasant, diligent and informed. We also changed to have the Pest Shop for our termite service. Compared to the company we were using for our pest issues Pest Shop has much better pricing and the people so much more personable. I recommend giving them a call and inquiring about their services and pricing.<br>Josette Harris
Great advice from the owner and the right products at good prices. Helped us fix our rodent problem
These guys are amazing!!! Great experience. Zach was extremely knowledgeable and friendly. This company does it right.
Love these guys! I own a local pest control company and it’s always a joy going in to see the boys. Great selection. I live that products are out on display so u can see what’s new.
Shannon and Patrick were awesome and very informative! Save me a lot of money!
Good bye old pest service. After years of trying to fend off rats and hundreds of dollars on car damage, a different path was needed.<br>The staff was very helpful in helping us deal with our rat problems around our house. After listen to our concerns about our pet and other wildlife, they suggested a particular rat bait. They looked at our property on Google maps and suggested bait station locations.<br><br>The rats love our new all you can eat buffet stations. Sure enough, the rats dramatically slowed their feeding after a few days as the staff said they should.<br><br>With our pest service raising quarterly pest control rates, we are going to try our hands using the expertise of the Pest Shop team.
Great place to get great advice from experts in the field of controlling pesky pests that come to your home. They also sell great products that keep pests out. They also sell stuff for your lawn and garden. Along with that, you can hire them to come out and treat your house for termites, etc. Mike, Shanon, and the rest of the team are awesome people to work with!
Need pest control services w/o the unnecessary up-sale on addl “treatments” and other gimmicks? If so, call The Pest Shop. Mike and his team, especially Brandon, are super knowledgeable and genuine pros who truly care about customer satisfaction and won’t try to sell you services you don’t need AND they don’t cut corners. They care and make sure you’re absolutely satisfied with their work.<br><br>I contacted Mike via Next Door and he quickly arranged to have Brandon come out to treatment my home for the huge American roach. Yuck!! Brandon was extremely professional, personable and very thorough not only w/the treatment but w/educating me on insects that like to come in the home due to the weather. Go Brandon!! 🤠<br>Give them a call for all your pest control services. You won't be disappointed!
Brandon has been absolutely amazing, along with the people at the Pest Shop I’ve talked to on the phone! They always answer and Brandon is immediately there for me if I call or text him with any questions. I am very happy with my experience and will definitely be recommending Brandon & The Pest Shop to anyone who needs help controlling pests!
We recently had a flea problem as we have a dog and two cats. The staff told me exactly how to address the issue and the best products to use. Wo
I would definitely recommend the shop to my friends, family, and neighbors. The owner knows the products well. Some products are a tad pricey, but they work. The staff also offers lower cost alternatives to fit my needs. Great locally owned business.
I will start with saying that I was very impressed with The Pest Shop's service. I reached out to the owner Mike Smith over Nextdoor during a discussion. I have a horrible fly problem as well as wasps nests. Due to my work schedule, I was not able to go to their location for product. Mike quickly arranged to have one of his guys, Zak, come out to spray the stronger product front, back, and inside garage. Zak was extremely professional, personable and very thorough not only with his treatment but with educating me on the typical behavior of flies, which I had had no idea. Anyway, he also prepped a bottle of a "Fly Bait" concoction, left me with the product and provided instructions for the solution so that I could do myself when the bottle ran out. I've had quite a few pest services over the years and this company is by far the best. Give them a try, you won't be disappointed!
Outstanding support and service! Great products. Went away today with the tools and the knowledge to get it done! I plan on being a repeat customer. I highly recommend!
Everyone here is knowledgeable, genuine and professional! They take their time educating you on all products for lawn and pest control and explain in detail exactly how to use everything. Very affordable and I’d much rather have face to face interaction with real people than buying products online from big companies!
Highly recommend the Pest Shop for their expertise with rats. The products they recommended worked wonders, and the young lady who assisted me was exceptional. Thanks to her and their effective solutions, my rat problem is now completely under control. Excellent service and top-notch products!
I had a great experience with this shop. I needed a key for my rodent boxes and they were kind enough to give it to me.<br>My previous pest control service provider that gave me the boxes, refused to give me the key just because I was no longer their customer.<br>I would highly recommend The Pest Shop!
These guys are awesome! They give great advice and only recommend what is needed for your lawn! Highly recommend using them for all lawn care and pest control needs!
Very nice and knowledgeable staff. I’ve been here twice and both times they have provided what I needed, thanks!
Mike is an amazing guy, if you want to talk with someone knowledgeable and personable you found the place!! Awesome company with great people!!!
The staff over here is very knowledgeable and helpful!!<br><br>I highly recommend and encourage people to use this place instead of the Big Box Stores where people don't know what they're doing!
Had a flea problem, Mike was very helpful and got me exactly what I needed to solve the problem, just a few days after treatment and the house is practically flea free!
Was very disappointed this visit. In the past staff had been very helpful. I understand there was only one person. He should at least try to make an effort to acknowledge my interest in a purchase. If I had time I would have waited but there is a limit of patience. Profits are great, the help not so much.
Mission accomplished!<br>The very friendly folks at The Pest Shop listened as I explained about the German cockroach infestation in our apartments. We were about to move and wanted to keep the pests from following us to our new place. They had the perfect solution that wiped out the bugs in our apartment, kept our pets safe and fit our budget. They gave me the tools I needed to fix the problem that the “pros” who treat the apartment couldn’t fix! Thanks a million!!
I Had Carpenter ant issue for couple month and used few different techniques and different products with advises from call them experts from both those big retail stores, but unfortunately after a week they are back again .<br>until 2 months ago i introduced to pest shop from my cousin , I met Mr. Mike ,He is very educated and knowledgeable person , after he determined the issue and educate me he sold me what should i use and how to use it too . The Price is very High because its almost half else where but so far it works ,the ants are gone almost to zero and i hope stay this way . Mike was very helpful and knowledgeable. the only issue is mark up is little not reasonable, no price tag on products, there was no pressure to sell and my issue is resolved. even i wasn't feeling good if i give 4star you defiantly deserve one extra from my cousin and his experience with you and i hope he make it way better experience for you,who may read my reviews. sorry for my poor English this is one of my very few reviews on google.
My husband decided to start doing our pest control during Covid to prevent people from coming into our home to treat the home. Luckily we don’t have too many issues indoors, but the pest control company we used charged the same rate no matter if they were treating inside or not. We decided it was not worth paying for quarterly services for inside and out only to have someone treat the exterior.<br><br>When we first called the store we were warmly greeted by a guy named Mike. My husband told him that we were looking to treat our home and how we were having problems with ants in the yard, mosquitos in the bushes, and random bugs here and there. He told my husband about various products that would take care of our problem and advised us to come in. We visited the location the next day and he took time to explain all of the things my husband would need and what he would need to do. We bought the recommended products and my husband has been faithfully following the plan given to him. It has been 2 years and we couldn’t be happier with the results. We don’t have to worry about our boys getting bit by ants while playing in the yard. We find the material my husband purchased from this place actually does a more effective job than the ones used by the professional pest control company. I don’t have to keep calling someone out to continually treat my home all while dealing with the same issues over and over again which is a lot less stressful for me. We are glad we found a solution that works and if anything comes up we are confident Mike will help us find a way to remedy the issue.
Started using The Pest Shop about a year ago when I had a rodent issue. I was tired of the 'guessing game' and throwing $ away at the local DIY stores and not getting long-term results. So, I turned to the 'professional' DIY shop. They gave me what I needed for the immediate and long-term solution, and I have no more issue. Now they are my 'pest' shop for termites, chiggers, mosquitos, ants, etc... Again, they came through. In the long run, they have saved me $, time and aggravation. I love their 'solve your problem' approach, with no 'high-pressure' sales service. Using The Pest Shop is good for my family environment. I'll be back.
Had a rodent issue in my house I just recently bought. Had an inspection from another company that seemed astronomically high, called the Pest Shop and didn't even pay a 10th of the cost! Staff was very knowledgeable and helped show me where issue was. Would highly recommend for any Pest needs.
The owner Laurie greeted me as soon as I walked in to the store. I asked Laurie about mosquito control with my newly purchased Ryobi fogger/mister and she was very patient in explaining to me about all the options. I am very pleased with my experience and will definitely visit this store again.
Excellent shop to purchase pest control products. This shop sold me the best product ever to eliminate mice and roaches. They worked perfectly. The guy I met was professional and well knowledgeable.
Amazing service!! Highly recommend to anyone that has an issue and needs a quick, fast and effective solution. I don’t normally leave reviews but I had to because of how outstanding they were!
I bought 2 products at this store based on the recommendation from the store employee. Was fighting ants for 2 months without any results. Ants keep getting inside the house. I wanted to return the products because they are expensive and cost around $70 for both, but was told that this store has no refund policy which I was not aware about. I wanted to talk to the owner and the store employee told me to call or come the next day between 10 am and 12 pm. When I called the next day at the time given, I was told that there is no owner at the store and try the next day. I tried several times along with my wife, but every time we called we were told that the owner is not available and that we do not know how to use the product. I am sure we can push the nozzle in the spray can and spread granules around our house. I was told to reapply both products, so we kept reapplying every week and after every time it rained. Both products do not work and we are out of $70.
Very knowledgeable and friendly staff. Every time I visit the shop, I am given great products, service, and guidance to treat any insect problem we may have indoors and outdoors.
Mike was just excellent. His advice was spot on and our problem with fleas in our house causing us to have bites was solved within a few days. Highly recommend Mike and The Pest Shop.
This is a great place to go for people who want to take care of pest problems themselves. Unlike the treatment options you can buy in the big box stores The Pest Shop gives you access to what the professionals use as well as the knowledge on how to use these treatments correctly.
I don't have to come here often, but when I do, I get great advice. The products might cost a little bit more than buying online or at a big retailer, but is it worth it because they are solid products. That plus you're getting good advice. It's nice to be able to support a local business.
Just moved into our first home and Mike quickly got my wife and I caught up on weed and pest control for our yard. He was informative, friendly, and enthusiastic to help us with our needs. Thanks Mike and The Pest Shop for helping us do it ourselves!
The Pest Shop boys, Mike and Dane, are amazing. I had a termite problem and went into their shop to buy the right chemicals to treat our home. Mike took the time to explain how to safely and simply use the products. Then Dane came out to my home to inspect it and added his practical advice from a field perspective. It’s rare in today’s fast paced world to find people as passionate about their industry as these two! They saved me hundreds of dollars and I learned to perform the work as good as the pros if not better. Highly recommended!!
Very friendly service. Great advice given on how to treat pest. Tried their product out and came back for more. Outstanding service
I have been coming to The Peat Shop for over 20 years. They always know exactly what products I need to resolve any bug issue. They also spend the time to educate you, not just try to sell you something.
I have been getting my fertilizer and pest treatments from The Pest Shop for several years and am extremely pleased with the results. Mike Smith knows his business/products and can diagnose and recommend a solution that works every time. I had previously hired a Pest Service and Lawn Care Company and spent too much money for average results. I really never thought it would be this easy but with Mike's help I have been treating my yard for a lot less money and getting amazing results. Couldn't be happier...thanks Mike!!!
I’m having a wasp infestation at my house. So glad I came here. Patrick was very helpful and knowledgeable. He gave good recommendations. Cant wait to use the products and get rid of the bugs!
Very friendly and knowledgeable. Took the time to listen to my problem and then suggest the best solution. Provided instructions and a bit of information about roaches. I appreciate the help and insight!
Mike, the owner is so knowledgeable about every type of pest from mosquitoes to rats to bed bugs. He will ask the right questions to help ensure he is recommending the right products to solve any and all of your pest problems. He will explain and teach you how to use the product properly and how to control any of your pest issues all year long. For any do it yourselfers, go see Mike.
I switched to the pest shop 6 months ago and haven't seen a bug since. Their prices are very competitive and the staff is friendly. 10/10 would recommend.
Very helpful and informational! I love this place for all of my immediate pest control needs! No need to wait and order these rare products online, everything’s all right here!!! Thanks !!!
I've been shopping at this story more than 18 years!!! These guys know their stuff!!!! They are always so informative and helpful.<br>I went there this past Friday due to having a horrible fly infestation!!! Yuk!!! Something I had never had before. Flies were everywhere inside my home! Just horrible!! They quickly understood my problem and suggested a product that was outstanding!!! I went home, used the spray according to their direction and GONE!!! No more flies within a couple of minutes!!! Unbelievable how quickly it worked. This place is my first Go-To place when I have a pest issue without a doubt. If you are going somewhere else, you're wasting your time and money. Highly recommend!!
Walk in, show or describe pests, and Pest shop provides solution. I received advice about options, picked the best for my situation and applied thr chemicals as instructed. And it worked. Saved 2/3 on first application.
We were able to bring in a sample of a bug problem going on in the house and these folks were immediately able to identify and hook us up with the proper chemical to exterminate. In and out in just a few minutes....very knowledgeable people!
I was very pleased with Patrick’s guidance and advice. He definitely knows his stuff. The store is stocked with effective product. I consider the Pest Shop to be a valuable local resource that I will continue to use in the future.
My name is Kenton Getz and I have been going to the Pest Shop since 1992 when we bought our first house. They have always helped us with our pest issues (ants, rats) and spent the time to educate me and tell me exactly what I needed to do.<br><br>Patrick helped me today and he was extremely knowledgeable with great friendly service!<br><br>I will tell anyone to go there for help. They have the right long term solution without selling me a service and they give the appropriate guidance so I can be successful.
Very friendly and knowledgeable. They made sure to ask questions to get specifics about my problem so they could get me the right products in the right amount for my pest issue. The salesman was professional and explained in detail each product and how to apply them. I would recommend this store to anyone with a pest control problem.
Very helpful, very knowledgeable and they get you what you need to control pests.
Thank heavens we found "The Pest Shop"! Mike, the owner, saved the day for us! We were concerned about rats in the attic of our home and the snakes they attract (really a scary situation). We had several extermination companies out to come up with a solution. We couldn't believe that the solution was going to cost about $9,000!!! When we talked to Mike he was confident, knowledgeable, and experienced. He calmly set us up with a baiting system that was downright cheap and told us how to implement the system in detail. Problem solved! He didn't try to oversell us, just enabled us to work on the situation ourselves with confidence. Thanks Mike, we are customers for life!!!<br><br>Update--One Year Later....<br>Problem solved! When we first installed the bait traps, we added bait every week or two. Now that it is one year later, we have almost no activity at all in the traps and no evidence of rats or snakes. Wow, what a drastic improvement! We are so happy that we didn't spend the $9K that the other companies wanted!!! THANKS MIKE!
Great knowledgeable staff. Another reviewer complained about pricing and I expected to pay more buying local. The product I just purchased was only $3 more than amazon and I got detailed instructions on how to apply it, that to me is priceless!
Just went into Pest Shop. Given great advice on how to tackle the dreaded ant and spider problem we developed. Patrick is incredibly knowledgeable about the products needed. I can’t wait self exterminate the bugs and sleep peacefully once again!
I had a mix of common ants and fire ants entering my house and all over my master bath. I have a regular pest control company but could not get anyone to come out since it was the weekend. I knew the stuff sold at the big box stores doesn’t really work and was hoping to get some better products. I brought in a couple of sample ants and received very thorough information and left with the correct product to treat the issue. I do notice some complaints about price. And yes, I would say the prices are higher than what you will find at places like amazon. But amazon doesn’t come with the excellent customer service, and the product in your hand immediately in a pinch. I see no reason not to support these guys, even if it means a little extra money.
Great business! Mike is the best guy there with the best knowledge and the best prices. He’s a pro at what he does and will help you with anything you need in the most genuine of ways. Highly recommend.
Working with Mike has proven to be an amazing fix. I had a huge fire ant issue when i lived in an apartment complex on the 3rd floor. My roommate at the time was severely allergic to them and the apartment wouldn’t send anyone out until the next week ..mike wasted no time on sending someone out and at a reasonable price considering it was Sunday. Felt like i was completely taken care of and he was more than willing to make all of my questions we’re answered.
I've used Mike for over a year now. Started with pest control after a bad ant problem. Blossomed into using all his lawn stuff. Fired my lawn folks and never looked back. And Mike's knowledge is phenomenal. The BEST!!
I have been here a couple of times. Once for an ant problem and now for termite treatment. The owner knew how to treat for the ants and how they would probably be nesting. And now they had the Termidor liquid for termites which I had read is better than the generic. And he knew all about it and gave detailed instructions.
It is hard to give a score. The staff is nice. But the price is crazy. I paid $69.95 for Demon Max 16 oz, which Amazon has it around $25. I understand that this price including service and the knowledge. But I won't come back for the same product. Because I have the knowledge now, until it comes a different situation.
We have rats in the attic and can not get ride of them. Mike (the owner) was very educational and informative. He gave suggestions on how remove them. I highly recommend the Pest Shop.
I share similar thoughts to Ryan's feedback. Service was fine but the prices are marked up like crazy! I purchased "Onslaught Fast Cap" for a little over $100 dollars with tax. I found the same product at online pest control retailers for $52.00 and on Amazon for $67.82. I understand for prices to be a bit more versus online but the difference is too significant for me to ever come back or recommend this pest shop. I felt swindled.<br><br>I did read the response from the owner that he had for Ryan. So I brought the one star to a three star. I appreciate the owner taking the time to respond to feedback and caring what is being said about his business. As a consumer and probably most average consumers, we are always seeking for the best deal and lowest prices. The prices here are high dollar but at least you will get expert advice and service with it.
We have been to this store several times over the years. Mike, the owner, is very professional, friendly and does not oversell the customer. He takes the time to educate the consumer about the issues they are having with pests. We always have a good experience and appreciate Mike's knowledge and passion for his business. We highly recommend The Pest Shop on 15th Street in Plano.
Excellent service, very knowledge and will take the time to find out what you need and will give you several options to choose from
I have made purchases from The Pest Shop several times over the years for various pest problems (ants, roaches, termites). Such is life as a Texas homeowner, no?<br><br>I agree with all of the 5-star reviews in that the staff is extremely knowledgeable, there are no high-pressure sales tactics, and they offer professional-grade products that are not available at the big box stores.<br><br>The issue I have is with their pricing and return policies. You'll notice when you walk in that there are no price tags on anything. You have to ask or wait and find out at checkout.<br><br>After making my last purchase, I decided to do some online research about the application of the product. I discovered that the $90 bottle I'd been sold could be purchased on Amazon for $40. (Taurus SC 20oz)<br><br>Now I'm not saying I expect this place to offer Amazon prizing. I value the 5-minute consultation and feel it should be compensated. I want to support small, local businesses and am willing to pay a modest premium to them. But 125% is not a modest premium to me. I was left feeling sorta ripped off.<br><br>That brings me to their return policy. It's printed on the receipt, which for some reason is labeled as an invoice. (Aren't invoices customarily received before you pay rather than after?)<br><br>It stipulates "All sales of chemical based products are final." Shouldn't you be told prior to making a purchase that whatever you're probably buying cannot be returned for refund? Seems to me they intentionally conceal their pricing and return policies.<br><br>I like the place otherwise and feel they offer a great resource. I just wish they were more transparent in their dealings with customers.
Went in with a couple of ants in a jar that we plucked from our house. We already had a steady stream of them crawling from the ground, up the side of the brick, into the attic/roof. Terrifyingly, the shop owner identified them as Carpenter Ants, but then quickly assured us that these are not as destructive as termites and can be handled quickly and effectively. He recommended a spray and answered all of our questions. I sprayed that evening, and the very next day those ants were falling off our house. Two days later, not an ant to be seen! Could not be more pleased with our experience! Thank you so much!
The owner is my consultant for any pest control needs. He has my best interest in saving money and doing the job right. You can get industrial strength supplies the big box retailers don't have.
My family and I were suffering from fleas and fire ant. I found Mike's store and he was able to fund the best solution to our problem for the best in the Plano/Dallas area. Now we are flea and fire ant free! Thanks Mike! :)
Extremely pleased with their service and recommendations. Had an infestation of fruit flies/ gnats and short of bombing the house didn't know what else to do. They recommended PT Alpine spray, told me how to use it and the problem went away within 24 hours. The PT Alpine spray is the most amazing insect control I've seen. Highly recommend it and the Pest Shop.
We missed them by a few minutes, because there was a traffic issue that normally does not occur, so we went to another shop, but we still did not have all we needed. Owner personally called us back, apologized, and offered to send us what we needed at no charge. He gave us great advise. Great customer service. Very happy with them. I highly recommend.
Awesome place! They are very knowledgeable and have professional grade home pest control supplies available to the public, gave us great advice on what products to use and how to use them. Definitely recommend!
The Pest Shop is excellent! I called Marty about a bug problem I had and she asked me to bring the bug in so she could look at it under their powerful microscope. She determined the type of bug it was and recommended the correct insecticide and preventive measures to take to keep the bugs from coming inside. She said to check for any light coming through the door and fill those, then use the spray outside of doors and windows to prevent them from coming in. It worked! Thanks Marty!