Saela Pest Control

4.5(1177 reviews)
Saela Pest Control — attic cleaning company in Plano, TX

Location

542 Haggard St Ste. 507, Plano, TX 75074

542 Haggard St Ste. 507, Plano, TX 75074

Business Hours

Friday
Open 24 hours
Monday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours
Thursday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours

Reviews

Jinhan Lee
5

Our home is well protected by Saela and we have been using their services since we moved in. Andy is our usual tech and he knows how to take care of any situation we have. Thank you Andy!

Willie Washington
5

Chance is always very thorough. He obviously takes pride in his work and is knowledgeable about the service, the company, and the products used.

Michael Mankin
5

Andy was thorough and fast! Great service.

Adrian Bond
5

I was contracted with another company when I realized their service, both pest and customer, were unimpressive and ineffective. I was still having spiders and other insects making a home in and around my home. So I switched. After the first treatment, I noticed an immediate difference. There were almost no insects but most definitely fewer spiders. As well, their technicians were very professional and extremely thorough. Each technician had performed the same technique and they all were appropriately dressed. Saela not only has a good product, but they also have great representation. My tech, Kay'La is the best. Ask for her!

Margo L Szermeta
5

I just had Andy from Saela come out on 11/4/25 and do my Quarterly service. He’s very thorough and I couldn’t be happier.<br>He did a 5 Star service 😃<br><br>used Edge, now Saela Pest Control for my wasp service and they did a great job! 5 star service. The service technicians were thorough and professional. Also very informative, thank you!!<br><br>On June 22, 2022, Andrew & Brian came out to my house. Andrew treated the outside for wasps, removed the new nests and also treated for spiders. Brian treated the house for spiders. They also checked my attic to make sure there was no rodent activity. These guys are great!<br>3/15/23<br>Just had Kevin come out and he did a stellar job! Treated my home inside and out, with particular attention to wasps, ants, roaches and spiders. I can’t recommend this company and their staff enough!!<br>Today, April 3, 2024, Chance came and serviced the outside of my home for mosquitoes, wasps, ants & spiders. He came to the door and visited with me. I mentioned I didn’t want any spray on my vegetable garden. He was very nice and professional. When he’d finished, he let me know he was done and would see me near the end of April, per my request, to treat the inside. Great job!!<br>Today 12/6/2024, Victor came out and did both inside and out, including checking for rodents. Thank you!

Nandini Persad
5

Andy and all the servicing i’ve received from Saela has been incredible. I showed Andy some ant piles in my front yard and he found even more and treated them. He treated spiders in my garage and insects in my backyard. I am scared my dog steps in an ant pile so I appreciate the thoroughness. He was also so kind.

Lynn Kiefer
5

I am so happy I found Saela and even more happy that Wendal was the technician who came to help me. He was patient and kind when I was aggravated at having this pest issue. He explained everything and worked quickly. I am so impressed with this company and their ablities that I am canceling another pest control service I have had in place since 2013.

Sharon Turrin Grant
5

Wendell was professional, knowledgeable, thorough & polite. I was grateful for his prompt arrival & service.

Monique Johnson
5

I had an excellent experience with Quamaine. From start to finish, his professionalism, clear communication, and attention to detail stood out. He went above and beyond to ensure everything was handled smoothly, and the results exceeded my expectations. I would highly recommend his services to anyone looking for quality and reliability.

Wayne VanderWagen
5

Kaleb has delivered excellence service, whether it is for our regular maintenance or mosquito service.

Dominique Lamar
5

Ryan was very friendly and courteous during our mosquito treatment.

Devan
5

Aaron has been great. We have had no issues with bugs since we started this service with him. 10/10

Girma Yonatan
5

Aaron is the best!!!!! He took his time and very professional! Thank you!

Michael Njonge
5

Aaron is the man, explained everything they were spraying and listened to my concerns and addressed any questions I have, best service i could have asked for. If I don’t have Aaron at Saela’s pest control i don’t want anyone else coming to my house. Would recommend to anyone looking for help with pests as I have muddaubers, will update after the second treatment but so far so good!

Ty Nancy Shang
5

Professional, gave alert when he will arrive, hard working, and took care to keep my dog safe. Thanks!

Christina Schulz
5

Ryan was very informative and answered all of our questions. He made sure to lock our gate back up when he was finished as well.

Chris Stratton
5

The service is legit, Victor did an excellent job and took care around my plants and pets, Victor also addressed an ant issue that popped up, great customer service and an excellent brand ambassador. Different month but same great service and same great job by Victor, the review doesn't change much because Victor is consistently good as is Saela

Andrew Torres
5

Chase was great. Very friendly and worked efficiently. He had great communication. He let me know when he was on the way, when he arrived at my home and when he was done. I would recommend Saela for pest control!

Lion BLN
5

Kaela did an excellent job and you can easily the passion in that heat, Kaela took time to inspect property and gave some advices. That was so good. Thank you

Bri Carreras
5

We have been using Saela for a few years now and they never disappoint. On the rare occasion that we have an issue, it is handled immediately. Customer service is great and we appreciate our guy Kaleb so much! Highly recommend!

Nathan Fish
5

Saela (and previously Edge) have taken care of my home for a few years now. They are professional and do a great job. I have dogs and cats and I have not had any problems with fleas or ticks for years because the treatment of the yard. I have a bird as well so I do not generally have anyone treat inside the house, but I do not have pest issues inside the house because the treatment outside is done right.

Dorynda Russ
1

They make it so hard to cancel when the service is no longer needed. One person will say the services are done and we can cancel at anytime without a fee while another employee will say we need to pay an early termination fee. There was always something new they wanted to treat our home for at an additional cost that was never there before. I eventually just paid the $193 early termination fee just to be done with them.

Mallory Taylor
5

Kaleb always communicates when he will be arriving, addresses my concerns and does great work!

Travis Dirr
5

I’ve had a great experience with Aaron and the team at Salea Pest Control. Aaron is very professional, friendly, and attentive to any issues I’ve had. So far, Saela's service has been excellent—everyone I’ve interacted with is courteous and very knowledgeable. I feel confident my home and pups are in good hands. Highly recommend them to anyone looking for reliable pest control!

Jeannie Crumbley
5

My tech, Victor, did an amazing job! He was on time, thorough, & respectful of my special requests while I attended a virtual meeting for work during his visit! Thank you Saela & Victor! Keep up the great work!

Yue Pan
5

Quamaine has been really helpful! We are happy with the first service and appreciate the professionalism.

K McC
1

Very disappointed and unsatisfied! Was lied to from the beginning and when I wanted to cancel found this out. You will be under a contract even if you ask and are told that you are not under contract. Service gets less and less every visit even though you still see bugs everytime. The visits are continually rescheduled and the technician is always different. This service is way too expensive for the lack of service and communication that you receive. Customer service will politely give you the run around.

marsha miller
5

Kaleb has always been friendly and helpful. When he arrives he checks in with me and let's me know what he will be doing, and checks in when done.

karina maldonado
1

Need to train your drivers better. Their driving is ridiculous and dangerous especially as a company car and as someone you have representing your company. Im lucky to have not gotten into an accident with your truck number AS 336 as they thought forcing their way into a merge and almost crashing into me on purpose was the most safe thing to do. Im not sure if that’s the image your company wants to portray but I will definitely not be using your services.

Peggy Texas
5

We’ve been customers for about a year and have found their customer service has been excellent. Very happy to do business with Saela Pest Control!

Justin
5

This is the second time Victor has serviced our house. Both times he has been professional and has demonstrated his experience in the field.

Rebecca Gober
5

Great company, service people are always friendly and helpful. Victor did great! Aaron did an amazing job, super positive vibe too!

Justin Huang
1

Terrible and insane harassment! They will call you alll day even you told them you want to cancel. Contract was already over but they want you stay on a call for 30 mins to explain what went wrong otherwise they won’t cancel the service. Post the call, they will still have you scheduled and expect a payment from you because they have your credit card. Terrible company.

Tawnia Nowakowski
5

Saela is thorough and checks in before and after your service. I usually have the same technician each time and they remember personal details of our last conversation.

Steven Walling
5

Great pest control service. They do the job quickly, efficiently and their reps (Kaleb is awesome!!) are kind and professional. They also deliver results. Have seen no pests since their service and they even took care of a wasp infestation immediately. I will continue to use Saela for my pest control needs and highly recommend them.<br><br>Update 7/24/25: I continue to use Saela Pest Control, as they offered a new service to control mosquitoes in my front and back yard. My new Rep Brian does a great job at updating me and continuing regular applications throughout this summer. So far I have seen a drastic decrease in mosquitoes this year thanks to Saela

Baltazar Dominguez
5

They are the best pest control company I’ve had always reliable and their tech are hard workers Al way for the extra mile to make sure everything is well sprayed

Kendra Gates
5

I used the Better Business Bureau to select companies near me and came across Saela. Made the call, they sent a technician (Rodrick and Q ) out the same day and took care of my issue. Theses two were professional and knowledgeable and did a great job. Thanks Saela.

Tony
5

Aaron did a great job and was very knowledgeable about his work. He made recommendations on how to stay on top of future issues that could occur with the weather changing.

Tricia Harrison
5

Andy was our service tech. He was on time, respectful, listened to our needs and special treated areas of concern! The company has always sent great techs!

Shadi Damanpour
5

They are very easy to work with. Everyone is professional and helpful. Grateful for Chance for always taking care of our home!

Karson Neu
5

Roderick was so great! He was very thorough in his treatment of my house and answered any questions I had. So happy with this company!

Melinda Burns
5

From the first call to the assigned technician for my case, I can say it was all a positive experience. I was quickly given a convenient time and date to have a technician come out and do an inspection and evaluate my concern. I had the pleasure of meeting with Rod, who was thorough, detailed, knowledgeable and professional, but above all else, he was honest. He went above and beyond and exceeded my expectations. I will definitely call Saela Pest Control again, should I need further assistance for pest control.

Cinnamon
5

Kaleb is an outstanding pest control technician! He’s always punctual, professional, and takes the time to explain the services being performed. He’s thorough in his work and makes sure all of our concerns are addressed during each visit. We’ve noticed a significant improvement since he began servicing our property. His attention to detail and friendly attitude make a big difference. Highly recommend Kaleb for anyone looking for quality pest control and excellent customer service!

Debojyoti Roy
5

I am using this service over Three year. The customer service is very responsive most of the time. Aaron came to our unit and did a fantastic job. He is very patient and knowledgeable. He has shown great level of professionalism.

Todd Krass
1

I signed up for Saela when I moved into my new house in August of 2023. signed an 18 month service contract and canceled it as soon as I could. I signed up for mosquito treatment the summer before. They cam back in April a year later asking to do the mosquito treatment is a text message which I replied no.<br>All customers with Saela, please read the fine print. In order to cancel, you have to notify them after your last contracted service.<br><br>And the only way to do this is to call them. When you do call them, you speak with a sales rep that will eat up 20 minutes of your time on the phone trying to convince you not to cancel. then they transfer you to a "sales manager" who ore the only people who have the authority to cancel your service.<br><br>I clearly told the sales rep to not do the mosquito service. Then the rep did it anyway and charged me for it. I spent several calls disputing the charge and they were unwilling to do anything about it. So I waited. Forced them to mail 3 invoices that delayed the payment. spoke with several representatives just use up there time they way they did mine (the call center is overseas). You will never get through to their local office.<br><br>And the effectiveness of their treatments were miserable. If you have a home camera for security, I recommend you watch the video if you work like I do. Several times the technician would drive to the house, sit in their car for 30-45 minutes, then walk around the house for 15 min., take a picture and drive off.<br><br>Definitely a ripoff company. I'm impressed by their google reviews but anyone can pay to boost or suppress negative reviews. Do your due diligence. Go with a local company that doesn't screw you with long term contracts. And they are usually less expensive and have to earn your business on every visit.

Dennis Finet
5

Caleb showed up on time, he was very polite and professional. He asked if there were any special concerns and he took care of the yard and perimeter of the house quickly and efficiently.

Angela Paulk
5

Kaleb was so kind. Explained everything to me. This company was amazing from the time i called them for service to coming out and explaining everything. So glad I found you. Will be recommending you to all my family and friends. Thank you again Kaleb.

Brian Shamburger
5

Brian did an outstanding job servicing our home this afternoon. Very courteous! Very thorough! Explained everything he was going to do and after he completed his work. Keep up the great work!

Matt Shelbourn
5

UPDATE 05/30/2025: TL;DR - Saela is still doing a great job for us. We just moved to a new house and they made transferring our service a breeze. They even offer to do a full service on new homes for existing customers, which is a nice touch for sure.<br><br>But what I'd really like to talk about in this updated review is how outstanding our tech Aaron was....<br><br>PLEASE LET AARON BE OUR REGULAR TECH!! He is AMAZING!<br><br>Aaron is about as professional as they come. He is extremely knowledgeable about pest control (including eco-conscious and alternative treatments, which I really appreciate). Aaron was such a pleasure to speak with and he patiently listened to my concerns/questions and then provided concise and informative answers. Aaron clearly operates with a "customer-centric" mentality. I don't really know how to put it into words but I'll say this, I wish all of my interactions with professional technicians were as enjoyable as the ones I had with Aaron.<br><br>Anyway, thank you so much for everything Aaron! I know I'll see you soon because Saela is gonna give you my route. 😄<br><br>ORIGINAL REVIEW CIRCA LATE 2021: James did a fantastic job of educating me about the insect/rodent situation at my new house. He clearly explained my options for pest control and the benefits of implementing a whole-house ongoing treatment plan, all while not being pushy or trying to hard sell me on anything at all. He was very pleasant to work with.<br><br>Additionally, Aubrie then followed up and delivered on all the promises that James made by treating our house on the same day that I signed up for the service. She was also very pleasant, informative, respectful of our property, and incredibly thorough with her work.<br><br>In summary, I would highly recommend EDGE to anyone looking for a complete and worry-free pest control solution for their home. Worth every penny and then some! Thank you!

Mary Orakpo
5

Great customer service & team. Ryan, Edgar & Austin were professional & great to work with! We just signed a contract & look forward to them servicing our home this year. Thank you!

LeAnna Jeanblanc
5

We have used Saela for pest control for a number of years and they always do a good job. Jax was our tech recently and he was very polite, professional and thorough. Kaleb is awesome too

Eutoya Johnson
5

We had a wonderful experience with Brian from Saela Pest Control! He was incredibly nice, knowledgeable, and thorough. Brian treated our home for mosquitoes, sugar ants, regular ants, spiders, and wasps and did so with great attention to detail. He took the time to explain the process and answered all of my questions, making sure I felt comfortable and informed. You can tell he truly cares about his work and customer satisfaction.<br>I highly recommend Brian and Saela Pest Control for anyone needing dependable and professional pest control services!

Christine Folkes
5

Kaleb was super nice & did a great job today. He is thorough, and respectful of our dogs making sure they don't get into the treatments. He answered all of my questions and handled concerns like a pro. Well done!

Massoud Nahid
5

Rod kept us informed of the time he would arrive and was here promptly. He was very polite answering knowledgly all our questions. He did a very thorough job inspecting our house and even checking our attic for mice. He did find termites in our kitchen and outdoor shed. We would recommend this company for sure!

Pale Almissouri
5

We have been using Saela since we moved into our home in 2021. We are very pleased with the servicing, especially when we get super stars like Kay’La as our technician. Kay’La was very attentive to all of our requests and questions. And it was very clear that she took pride in doing a good job with our property. Very knowledgeable and communicative technician!<br><br>Our home is on a ~half acre lot directly connected to a 500 acre nature preserve…Needless to say, we really needed help with pests. When we first moved in, the property was covered in wasp and mud dauber nests. We also had confusing troubles with ants getting into one upstairs bedroom. Saela was able to get all of these issues under control very quickly and we have not had any pest issues since. Again, the technicians are always very knowledgeable and willing to take on any pest task you may need.

M Ortiz
5

Kaleb has been servicing my home for a while now with great results. He always provides a great service and had<br>communication skills. I appreciate his professionalism and courtesy. A true gem Saela!

Lindsey Pennington
5

Brian was very nice, punctual, and professional. He thoroughly sprayed for insects and mentioned how bad the mosquito season has been so far and recommended an extra treatment, but was not pushy about it. We like when someone mentions a service but doesn’t try to push on it you too hard. Brian is great!

Darcell East
5

Isaiah has been the most knowledgeable tech I have had. He gave me the information I needed to empower me for my current issue. He is way beyond his level and needs a serious promotion. Thanks Saela.

Kristen Coquis
5

Victor with Saela did a fabulous job- he notified me before his arrival, was very thorough, and he thoughtfully worked around the kids toys in our backyard. He made sure to keep my kids and dogs safe by warning me to leave them indoors until the spray fully dries. Very happy!

Holly McCaleb
5

Isiah was awesome. He answered every question and put on the shoe protectors before he entered my home. He remembered me by name and was super friendly.

Hale Fam
5

Isaiah was very respectful. Gave me the heads up before he arrived at my house. Was thorough in his treatment of the property. And gave me a recap over text with pictures and details and recommendations. I truly feel like he cared about his work and making sure that he was transparent in areas of the house that are problematic where rodents or pests could access the interior.

JAM
5

Great company to work with (very fast service) and Chance was SUPER! Very personable. Explained exactly what was being done and answered all my questions.

Taresa Jackson
5

I had an excellent experience with Kaleb M. from Saela Pest Control! He was professional, knowledgeable, and took the time to explain everything in detail. He was thorough with the treatment and made sure all my concerns were addressed. His friendly attitude and attention to detail made the entire process smooth and stress-free. I appreciate his dedication to great service and highly recommend him and Saela Pest Control to anyone in need of reliable pest control solutions. Thanks again, Kaleb!

Zuzana Sneed
5

I truly appreciate Mr. Chance for thoroughly inspecting the property, identifying concerns, and recommending the best treatments. His deep knowledge and attention to detail were evident. He took the time to explain everything clearly and his friendly demeanor made the whole experience even better. His service went above and beyond expectations—highly recommend!

Shandra Newton
5

Isaiah serviced our home. He was very friendly, professional and easy to understand. I trust that what he did will eliminate the black wasp problem. Thank you, Isaiah

Stephanie Floyd
5

Our tech Brian was awesome. He went while my mom was there and even though there was a language barrier, he tried his best to explain everything to her and did a very thorough job. My mom is usually a very picky person, but she said he was awesome and to give him the max allowed score. Great job 👏🏻

Brenda Miller
5

Victor was our pest technician and he was great! Explained the entire process and was very flexible with our needs and thorough. Also very sweet with my kittens 😊

Heidi Boivie
5

Chance did a great job with our quarterly service. He spotted rat drippings and was able to set traps up right away. Highly recommend!

Mike Hampshire
5

Victor was friendly and courteous. Let me know when he was on the way. Fully explained everything he did today. Even emptied our dog’s water bowl on the back porch and safely placed it out of the way to avoid getting chemicals into it. Really appreciated that! Very nice and hard working man!

Dwight Sepich
5

Chance is great at communication, notifies me when he is en route, asks about any areas of concern that I would like him to check out. He does his job quickly and efficiently, and always send me a follow up message about what he saw and the treatments he applied.<br>A+

Rochelle
4

Chance was thorough as he educated me about my services.<br><br>*Update: Since being enrolled in a service plan, I am loving the communication and flexibility of the team. Jax is helpful and has been accommodating with my scheduling needs. I am thankful to him!

Molly Redditt
5

Rodrick serviced my home for the first time today and I can definitely recommend Saela because of his good work! He made me feel informed about the treatment process and products, he worked efficiently, and he did it all with a smile, even in the heat. I’m glad I picked Saela for my recurring treatments!

Syed Ali
5

Jax (technician) is very professional and punctual. He is also friendly and polite with his customers. I am glad that the company assigned him to serve my house.

lucilla w.h.
4

Was not aware of full service which included pest control for mice. Waited all day for bee protective covering. These thing was not his fault But the office who gave him the assignment. Nice friendly personality.

Will Rivas
5

Isaiah came to our new home and did an awesome inspection before getting to work. He noticed some openings where rodents could come in when it gets colder and advised us of them! We would have never known! He also was extremely friendly and knowledgeable. I hope he is our regular pest control guy from now on!

lesley smith
5

Victor P. from Saela Pest Control did a great job. He was very helpful and did excellent work quickly. I have been with Saela for several years and I have never had a problem. They are always friendly and do good work.

Fasil woldemariam
5

I recently used Saela Pest Control Services and couldn’t be happier with the results. Isaiah was on time, professional, and very thorough in addressing my pest issue. I appreciated their use of eco-friendly products, which gave me peace of mind since I have pets at home. After just one visit, my pest problem was significantly reduced. Highly recommend their services!

Janell Griffin
5

Came out same day! Explained contract to me several times because I asked several times to make sure I understood. Technician was very polite, knowledgeable, and respectful. Definitely will recommend to family and friends.

Julia Mihail
5

Darrin did great work today, he was so respectful and really made sure that he tackled any of our concerns or needs! The company itself is also fabulous. Always trying to be better and making sure they’re helping their customers.

Changhong Ou
5

Chance is very friendly and professional. Very glad to have his inspection at my home. He checked the potential areas thoroughly and gave us good advice on how to handle it. Appreciate his service.

Tryin2Profit
5

I called to get service for fire ants in my back yard. Wasn't expecting such fast service. Called in the morning, they came out that afternoon. Service was quick and fully explained what would be done. Tech, Kaleb was friendly, nice and efficient.

Shirley Dowding
5

I received a text prior to arrival. Very nice. Jax arrived asked if I had any issues then proceeded to inform me what he would be doing.<br>After completing service text received confirming everything.<br>Technician was very polite and personable. Good asset to Saela.

Hem T
5

Kaleb from Saela was prompt, efficient, and thorough. He was professional and knowledgeable, addressing all our concerns with care. Our home feels clean and safe again thanks to his effective service. Highly recommend!

Trucking Venture
1

Saela has been a provider for about 2 years now. When we first signed up we had a huge problem with squirrels in our roof and they promised to take care of it. We noticed after a few months that they hadn't taken care of the problem so we called them and they stated that they didn't provide this service. I paid $500 upfront for this supposed service. They had me on a "membership" so I gave in. For the holiday, I called promptly to tell them I wouldn't be needing anyone at my house as we would be out of town. They refused to reschedule and said that they could work on the exterior which is not something I was willing to bargain. They even said, give the neighbor a key and have them be there. I didn't accept that option so the only other option was to cancel and lose 50% of my "membership fee". I took it. They do not work with customers, stay away. Look into a more reputable name. So many in the area.

Francoise Isaac
5

Great job and follow through. Kaleb made sure to let me know my service was completed via photo. I work from home and oftentimes can't open the door for face to face interactions.

Eric Pratt
5

They do a great job and Darrin is my guy. He has taken the time to learn our needs and the pests that bothers us the most. Valuable and he needs to be acknowledged because most folk these days don’t even smile, he does! We appreciate him and this organization because of the great job that is done.

Fredi Garcia
4

5 stars based on first technician experience. He was thorough and took time to do each task on the outside and inside. Overall great service. Let’s hope it continues to be that way. Downgrading one star because the sales guy told me that I would get 2 rodent traps worth $70 each and that wasn’t true, as it comes included as part of the service. They did give me a 3rd rodent trap.

Brandy Henson
5

Kaleb was great. I always receive a timely text message letting me know that are on their way. Once he arrived we talked about any concerns I have or current bug activity. He treated everything throughly and even send me a recap through text after he was done. Great job!!

Angela Krauz
5

Isaiah did an outstanding job !!!!! He made sure to treat all areas of our home, including the garage where he found Black widow. He also treated our railing around our Balcony. He treated our home for ants, spiders, misc. He treated our flower beds to keep pest at bay. He also checked for any insect such wasp nest, dirt daubers, and sooooo much more ! I recommend Seala ! Thank you Isaiah !

Sahpyre Sorceress
5

Isaiah was very polite,and kind. He also took the time to send me a full report of everything he did when treating my house with photos! Amazing service and I highly recommend Saela pest control. Everyone I have interacted with has been awesome!

Elissa Wiesener
5

Saela has provided us with great service since we’ve been using them (it’s been about 2 years now) but Blake Dye’s service today was exceptional! Blake communicated with me about the different plants in our yard and what types of treatments can be used on each, and was very prompt to respond to any questions. He was incredibly informative today and detailed all of the services performed, which I truly appreciated!

Rachael Carr
4

Jerold was the nicest tech we’ve had so far, but we had 1 complaint that I noticed after he left. I’m not sure he noticed but his sprayer went everywhere inside our house. Where he sprayed was absolutely saturated. I kept stepping in it and then noticed it was all over our cabinets as well. I had to take a towel and go around and wipe off the excess that got on our wood cabinet doors. We have dogs and I tried to wait as long as possible before letting them back inside so it could dry, but it was still sopping wet in areas. He was super friendly!

J Powell
5

Jax was helpful, knowledgeable and understood what I was looking for and performed his job as such. He asked questions to make sure he understood my issues with these crane flies and went over plans that could assist worth getting rid of them. Very pleasant experience, I'd recommend them to my friends.

Jodi Harper
5

The tech Kaleb was very knowledgeable and thoroughly explained what he was going to do. I am a long time customer who has used Saela(formerly Edge) in 3 different states and their customer service/tech service is very good consistently.

C S
5

First time we have received excellent service with Saela. Our tech, Isaiah, notified us of our visit prior to his arrival, provided a detailed report after completing the service, and he was very nice and courteous as well.

Kristin Tarrence
1

AVOID AT ALL COSTS!!! Their service used to be great - always on time, always communicative, always professional. They have gone completely downhill. Was charged for a service I never received (I was home and they didn't know it and no technician ever came but they sure charged me!). Took two hours away from work this morning to have some work done at 8am, have the text from when I scheduled it, it's 8:38am and they aren't here, called and their receptionist says it's a four hour window. Their customer service is HORRENDOUS. STAY AWAY!!!!!

Heath McCasland
2

Avoid Saela! Not worth your time or sanity!<br>The Saela technicians themselves and the services they provide are solid, but that's where the good news ends. Saela forces you to sign an agreement to pay for a minimum of 15 months worth of services (5 general pest prevention services, each costing $140.71 every 3 months, not even including the initial flea treatment that was about $200 per room that needed treatment). When trying to cancel my agreement (which has to be done over the phone like a cable company) after fulfilling my 15-month obligation (which has an early termination fee otherwise), I was able to get through to someone within 2 minutes. Once the rep found out I wanted to cancel, they put me on hold so they could "find a manager", then left me on hold for over half an hour. I called back, explained my situation, and I was left on hold again for more than 15 minutes. I called a third time, asked for a different department, and finally got ahold of a manager so I could cancel. I will be on the lookout for an erroneous charge on my credit card, because frankly I have lost what little faith I had in this company.<br><br>P.S. If you need mosquito treatment, just get mosquito dunks off of Amazon. They're cheap, and all you do is put them in the standing water locations around your home or property. I bought some plastic buckets, filled them with water, and tossed in the mosquito dunks. All I have to do is replace the dunk chunks once a month.

TES
5

Blake did an very thorough and amazing job on my property today. I am a new chicken owner and was concerned about the company spraying, but he assured me all was safe after an hour. Great service!

M T
1

We used to be really happy with this company, but they have gone downhill. They have stopped telling us when they were coming, so we stopped getting service inside because we were not home when they would arrive. The last time we asked them to come back & do the inside. They left powder through the entire house and then sprayed it with a chemical that adhered to our floors. After hours of calls on the phone, they sent someone out with CLOROX WIPES to clean the floors. After cleaning about 2 feet, he left to say he was going to get a mop & never returned. We later found out the items used were toxic to our puppy & infant. We spent the next few days on the phone with them for hours trying to cancel our service & get a refund. It was an absolute nightmare.

Monique J
5

My husband and I had just moved into our house when I got a visit from one of their reps by the name of James. He was very friendly, clean-cut, and super professional. Superb customer service. He made me aware of the wasp and fire ant problem we had and pointed out how they would take care of it. He was very thorough as he did a complete walk-around in inspecting our home. They were offering discounts in our areas, so I couldn't believe the price he told me. Since they were offering quarterly services, I signed up for two years. Another guy came by later that night and did a very thorough job inside and out. Anyone with pest problems such as wasps and mosquitoes, fire ants, spiders, rodents, etc., I highly recommend Edge Pest Control. With what they offer and the price, you can't beat it.