EcoShield Pest Solutions

Always excellent service, with little disruption to my daily routine. Accommodates my concerns, very thorough in covering the areas that need to be addressed.

Ronnie did a great job for us. Besides being very thorough he was very professional, consciences, and polite. He took the time to do the job correctly, including the inside of the garage and covering his shoes to access the upstairs outside covered deck. Thank you!!

Great experience with Marques! Respected my door signs and Didn’t knock and called before and after completing job

Please believe the negative reviews! As an Army veteran, every Command had a list of Blacklisted establishments that Soldiers were not to allowed to use, simply because they were predatory in nature. This company would be placed at the top of the list! This company is bad with service all the way around. I have to constantly call to have them come around the same time of the month bimonthly. If they simply checked my history they would see that. They throw techs on the schedule and by the time I can respond they have come and gone. At $161 bimonthly, they should also be spraying inside my home each time they come. It seems they will just hire anybody. A mouse trap they set actually caught a mouse and the tech told me he let him go and it ran into the field across the from my house. So you caught it and let it go. What am I paying the company for then?? Each time they come they should be changing out my sticky mouse traps. Well they can’t change the traps unless they come when I am home. I will not be keeping them.

Aaron did a phenomenal job, and was polite and courteous every interaction we had.

Ronnie is the best! He is so Thorough, caring and very professional. He is the reason I will keep using EcoShield and would recommend it to everyone. Thank you Ronnie for all your hard work!

Michael is really thorough and conscientious, he took extra time to address all my issues, going above and beyond the normal routine. I have had a couple of technicians out to service my home and I was not happy. EcoShield needs more employees like Michael that do care about the customer and the quality of service performed.

Called and talked to Belle today about my service schedule for Saturday told her I would not be home she kindly reschedule for next week. She was very pleasant to help me with this. Thank you Belle.

I have been living in my home for 7 months. Ecoshield has been doing a great job with managing the pest. We initially had an ant problem since the house was empty for a few years. The latest tech Ronnie was very attentive during his treatment. He asked if there was any concerns. He was also nice to my dog. I would definitely recommend Ronnie and Ecoshield.

Christopher did a great job as usual. He is very professional and helpful. He goes above and beyond. The Ecoshield Company is very reliable. .

Ronnie was the Best person that has ever come to my house from Echoshield. If I could give him above a 10 I would. He went above and beyond anything that has been done previously. I only want Ronnie coming out to my hose from now on. If you want the best, ask for Ronnie!

Aaron Ayala thank you very much for your diligence and attention to detail today. Despite our barking dog you were very thorough and professional!

I called in about mt account and spoke with Marelyn. She was very pleasant and tried twice to get my call over to the billing department but both times that department was busy. She then told me she would help me set up my payment. She was very professional and a pleasure to talk to.

Danny took care of my quarterly insect and pest inspection on Thursday. Everything looked good and he also made sure to ask if there were some areas that needed extra attention as he treated the perimeter of the house and porches.<br><br>Danny has a friendly personality and he pays attention to the details providing quality service.<br><br>See you again in the second half of d quarter.!<br><br>Thank you.

Ronnie goes above and beyond. Please make sure to give him the proper amount of time to service his clients. When provided, the quality of his service is excellent.

Great sales guy. Gave me the whole pitch. The service guy was totally different. Sprayed a TV waiting to be mounted. Had ants that persisted. They didn't "dust" any of the weep holes or things the sales guy shared. I tried to cancel and they charged me $250. Bait and switch. I knew better. Don't waste your time unless you want to be trapped in a contract!

Aaron is awesome! He does a very thorough job and makes sure you are satisfied before leaving. Inquires on any concerns or issues and immediately addresses!

The technician ROCKY, was excellent. He was very polite and very accommodating to my requests. That is who the 5 stars are for. I hope everyone gets a technician like him!! I am not impressed with ecoshield as a company. Their services are overpriced for what you get (don’t get) and I’ve had to make several calls to them about pests I have had. They wanted me to spend thousands to fix a problem that I spent about $10 to fix. Do your research before buying into what they try to talk you in to.

David was courteous, timely, and professional. He noticed some added insect activity on our back porch and took care of it.<br>Good job!

Coming home from extended trip noticed that ants had hills all over yard, wasp have established a nest in roof vent and on porch. Inside has NEVER been done. CHRIS was my contact person & was so helpful in listening & promised to connect with a future appointment. Great customer care, kind & helpful. Thank you CHRIS.<br>Deshawn C just finished a very through job. Said he knew service was not preformed before his last visit due to condition of yard and back porch.<br>This was his 2nd visit to the house & he put a much more favorable light on your company.<br>I will want him to do service on my property in the future. Thank you Deshawn.

Definitely recommend this guy great service great communication with him. It would be great if he keeps coming to my house from here on to complete the service

Marques arrived early morning ready to work! He is very courteous and alerted us that we still had our pups in the back yard. Some people would have just said forget it. Not Marques! He called us and asked if we could bring in the dogs. We brought the dogs in and he finished his professional duties. We would dedinitely recommend Marques!

Rocky was my technician. I appreciated that he showed up early, prior to the scheduled time. He covered all areas more than sufficiently and was very personable.8

Rocky was very detail oriented & friendly. He took his time & wasn’t rushing the job. Really happy with his service.

De did a wonderful job treating my yard and outside the house. He was very courteous and professional. Thank you

Milton arrived on time, was incredibly thorough and attentive, ensuring that he cleared all wasps and be nests on my property as well as fire anthill in the yard and spraying around my home for common pests. He was professional kind, and efficient

Danny, came for my bi-monthly service and upheld the highest of standards when it comes to his customer service. He was personable, explained what he was doing in detail, and went above and beyond to ensure great service! Highly appreciate his service!

I rarely post reviews from service organizations. However, I felt like we received some excellent service recently from EcoShield and Ronnie, our exterminator. Ronnie was courteous and thorough in the treatment process and he addressed the 2 problem areas that I mentioned. I hope he continues to service our property.

Ronnie was my Ecoshield technician for my most recent pest control service. I’ve had Ecoshield service for several years and Ronnie was one of the most professional and knowledgeable technicians that has treated my home. He took his time and was very thorough with the treatment. Ronnie completely answered my questions and examined any areas of my yard and home that concerned me. I will request that he is my primary service technician.

Danny was an excellent representative of Ecoshield. He explained today’s treatment and did a thorough job. He has excellent communication skills and was very pleasant. Thank you, Danny.

Rocky Henry came to my house this morning and he was a great person to help control pests outside of my house that were getting in through the windows. He educated me on what he was doing and answered my questions. EcoShielf is very fortunate to have a person like Rocky working for them.

David is always so pleasant and friendly! He is efficient with his work and always double checks to see if we need anything else before he leaves.

Alvino was so professional and did a great job today. He was so patient with me when I had to find the keys and had a screaming baby. I appreciated his kindness and hard work very much.

EcoShield Rep., David Alufai, came out for a service appointment an my place this morning. He was very professional and courteous. He sprayed for black ants all around the house, also sprayed for them in the master bathroom. Thank you very much David!!

Eric is the first one to explain to me the difference of interior exterior spray and how they do it. He was professional, courteous, friendly, and informative. He’s definitely an asset to the company.

Terrible service!! Called multiple times to cancel service and get my refund, I had over $500 in credit on my account and knew that an early cancellation fee of $200 would bring it down. First agent told me I would receive it within 5-7 business days. Called again after 7 business days, next agent told me I would receive it within 7-10 business days. It’s been 15 business days later and I’m still waiting for my reimbursement

Ronnie was awesome today! Spent time explaining the process and was so thorough. I’ve had a few treatments prior but Ronnie did such a wonderful job today! wish I could get him each time

Marques did a great job today. He was polite and thorough. He asked if we had any concerns and had everything he needed to address all the concerns we had.

I have always had great service from Ecoshield. They’re always very attentive, and go above and beyond. Marques recently did my service and he did great! I’m very happy! Thank you!

Our tech Kevin was awesome. Super polite and took the time to explain the treatment and go over what we are dealing with.

Tristan is fantastic! Every time he's out here, he makes sure to speak with both my husband and I to ensure that both of our needs are met. He has taken the time to suggest other treatments for problems that we have, that are included in our service contract! We're so thankful for Tristan's excellent customer service, and we will never change companies!

Milton was prompt, courteous and professional. He was interested in finding any pest issues by both history and inspection. He performed thorough treatments of both the interior and exterior of the house. I was very pleased with his service.

Karina was a great help when I called and had a great attitude, thank you!<br>It’s mid November now & the craziness around the holidays is at my house! One thing I don’t have to worry about is when EcoShield with Dee is completing our service today. He went above and beyond to help bring in a few things we had delivered at the beginning of our service then jumped right in to our concerns. Thank you, Dee for coming by today & doing a great job!

Ronnie did a great job. Made sure to address my concerns and treat the areas for preventative maintenance. Price is on the higher end.

Marques did an excellent job treating my home. He was professional, thorough, and took the time to explain everything clearly. You can tell he really cares about the quality of his work—he checked every area carefully and made sure I felt comfortable with the process. My home already feels so much better. I truly appreciate his attention to detail and friendly attitude. Highly recommend!

We have been using Ecoshield for 9 months now. They use a plant based solution instead of the typical toxic pesticide. I was very impressed with how effective it is . They come out on a quarterly basis and in between as needed. The technicians are friendly and do whatever you ask them to do. I give them a five star rating for customer service .

Dee was absolutely outstanding very fast efficient professional. He had a lot of product knowledge he explained to me exactly what he was doing. Great job Eco shield great tech.

My technician did a wonderful job and was very thorough and kept me informed throughout the entire process. I really like this company. This is the third time they’ve been to my house and will continue to use them.

Ecoshield is the best. Christoper is our tech and always timely, communicative and respectful. He makes sure to coordinate with me since we have aggressive dogs. Highly recommend!!?

Marques was very thorough and professional. He answered all of our questions and addressed all of our concerns. I felt like I was definitely getting a better experience this time around for pest protection than my previous subscription with Ecoshield!!!

We will see in 5-7 business days how it worked. Saul was very good at what he does and his helper too!! I feel really bad I have forgotten his name.They worked well together.

Marques Williams from Eco Shield Pest Solutions was absolutely amazing today! He was professional, friendly, and very knowledgeable about the services he provided. Marques took the time to explain everything clearly and made sure every area of my home was thoroughly treated. I really appreciated his attention to detail and how respectful he was of my space. It’s rare to find someone who takes that much pride in their work. Highly recommend Marques and Eco Shield Pest Solutions, excellent service from start to finish!

We were extremely satisfied with David’s service. He was efficient and made sure all issues were dealt with. I was completely impressed with his politeness and courtesy. If I could give him more stars, I would. He was that good!

Another good job, they arrived on time and went straight to work He hit all the areas i pointed out first and then went about his normal duties. Once done he checked in one last time to make sure I was happy with the service and that there was nothing else I needed him to do before he left. Very professional and courteous.

Justin at Ecoshield was great! He went above and beyond checking around our house to make sure we were taken care of! Great attitude and very knowledgeable. Thanks again, Justin!

Top Notch Service! The man that came out was great, Mr. Dee ! Also did my mothers, brothers house and did an awesome job on all three.<br><br>Update: CAN NOT TELL A DIFFERENCE. Definitely not what I expected. I see the same amount of pests stuff from tractor supply works a million times better.<br><br>DO NOT RECOMMEND. They put you in a contract because they know their stuff is no good.

Deshawn did an amazing job! My porch has not looked this good in six years. He went above and beyond to make sure every cobweb was eliminated. Sprayed and took down two wasp nest under my gazebo. That I wasn’t even aware of. Would recommend him to all my friends. Thank you again so very much.

I want to thank EcoShield for not only there Good Work over the years at my Home in Fort Worth Texas. But also the one based out of Dallas I believe. I have there services preformed at my Mother House in Dallas Texas she lives alone and I’m not able to see her every day like I would want to. I have her pest service and mosquito service done that I pay for. It’s been brought to my attention that For past couple months a technician that does her mosquitoes every single month has been doing more than his job title… Apparently every month the technician has been going out of his way to pick up my mothers three dogs daily business they leave on the lawn. She is 78 years old and on a walker. Her dogs are her babies. This individual has been picking up there poop and brings them treats at times after he is done with his work. Not only that but also always making sure my mothers gate is closed correctly due to neighbors dog pushing it of track that way it closes correctly and able to be locked for mothers safety. I never met him but my mom speaks of him like he is family!!! My pest man in Fort Worth for EcoShield always does my trash cans! EcoShield truly is the Best!!! But Ronnie from Dallas truly deserves a special mention on here since he never accepts my mothers tips and shows that there still is people with Respect for their elders and That EcoShield is more to us then a pest control company there about us customers too!!! Thanks to Ronnie and EcoShield Dallas and Fort Worth

I had an issue with my bill and called customer service. Peach answerd and was super nice! Really listened to my issue and did some checking and bam! Found the issue and resolved it, while explaining everything very well! Very positive experience

Thank you ecoshield solution. Shoutout to Donny for his great customer service, he’s very attentive and friendly. Thank you Christian for coming to take care of the pest, friendly team and company. Highly recommend. I Also want to thank Let from customer service, she very helpful.

SCAM ALERT!!!!! SOOOO many issues I could list. I simple wanted RELIABLE (show up for appointment) and quality service. I continue to get text saying "sorry the tech has issues and will not show up" I let this go twice, but 3rd time I am done! They are a consistent NO SHOW! They NEVER forget to charge my credit card and then I have to argue about if a tech showed up or not and show them the texts they send stating he did NOT show. FINALLY I ask to cancel service because they are not reliable and the THREATEN me with more fees if I cancel because they are a continuous NO SHOW??!?!?! REALLY???? I am still trying to get the account closed. DONT SIGN UP WITH THEM!!!

Worst company ever. Confused with all the good reviews. Other than Taylor who was is their service representative, the company is horrible. The local office is rude and there is no communication between office and technicians that came for “touch up” service never knew why they were coming out.<br>The majority of technicians were terrible.<br>We have cameras around the property and saw that several of them didn’t even knock off nest and cobwebs or treat the yard and just sprayed around the border of the house and left within 10 minutes or so. They have had to come out multiple times for “touch ups” because of ongoing activity despite bimonthly service which is also on the expensive side. I was told they would be able to take care of our ant problem. Not only did it not happen it got worse. We finally got an excellent technician and requested him but was then told that he would not be coming to our place again because he didn’t cover our area ????

I will actually be canceling my contract with these guys after my last experience. The original technician who came out did not seem certain of rodent activity. Then when the expert came out she came down from the attic with a fresh dropping. When I went up to check the traps we have up there, that have been up there for months and to check the poop myself because the first guy said it was dry, I saw no droppings on the boxes we have had up in the past couple of years, and also the plywood we have placed down More importantly, the sticky traps I had up there with peanut butter on them did not contain any rodents. I called for a second opinion and our new pest guy confirmed that there is no current rodent activity. When I asked if it's possible for technicians to bring poop in with them, he assured me that companies he's worked for in the past have done this.<br>Additionally, when the first technician came out he said that he was going to leave an extra bait box. After examining our home all around, there were never original bait boxes put up. So his "additional" baitbox was really the only one. It has been out for a week and there has been no rodents chewing on it.

I am happy with the Eco-Shield company taking care of my pesticide issues. Thank you. Rocky did a wonderful job spraying around the backyard today as well as eliminating moths collected in a wreath on my front door. I am thankful for his help.

Josh made sure to call me before the appointment, and I really appreciate that! He was very nice and was attentive to spraying the areas around my property that needed more attention. Thank you!

Venant Lamine - he is helping out home and very good service. Always comes and ask for any problem areas anything special that needs to be done<br><br>He asks if I should ring the bell when done or just leave<br><br>Very happy with his attitude and service

Ronnie Jimenez did a great job at my home. He was very very thorough, very knowledgeable, and gave me some helpful tips i can do to help keep the pests away. Thanks Ronnie!

Venant was great. Had him out for a follow up. He made sure to address the concerns that were on file as well as ask further questions to see if there was anything else that could be done about the mosquitos and other bugs in our yard. Much better than the interactions we have had with other techs.

Called to get a quote from this company. The day they were supposed to come they didn't and thought it was to come 2 days later without notice. The lady that came was nowhere professional and looked like she didn't know what to do. She ended up leaving and maybe an hour later she comes back with her "Manager". Her manager said she would like to walk through the building to give us an accurate quote. I wasn't comfortable with it, but we allowed it. Later through the walk through she states that when she heard our company Name, she had to come see it for herself and see what our office work was all about. This was very unprofessional from both people. It's been a week, and we still haven't gotten a quote from them nor am i interested. But the manager coming back to our office to just "look" and not interested in selling her service is off called for. I don't recommend this company at all.

Mr Lavine’s service was superlative, a true master of his profession. He exemplifies knowledge, efficacy, and technical expertise that will serve the company well including future higher levels of responsibility

Deshawan came to service our home today.<br>I hope he is my tech every time.<br>he is very polite and he is thorough.<br>He does an excellent Job

Marques was amazing! He listened to my concerns and addressed our worry areas thoroughly. He did a wonderful job!

Aaron did an excellent job for us. He was prompt and communicated well with us. He addressed our concerns. Good job!!!

Disappointed that sticky trap was not changed out. For $182 I expect more than the quick walk/spray around the house. I was impressed with the initial service 30 days ago. Today’s first quarterly service was a disappointment. Both the garage doors were open so the inside of garage could be serviced. Would love to hear the excuse as to why the sticky trap was not changed out when it was full of insects and lizards. Save your money and go with a cheaper company. Do better EcoShield Pest.

Not only is it impossible to get in touch with their office since they use a call center, even if you email or text, no one seems to carry the information across to anyone. I had attempted to cancel around 3 months ago when I had changed my date and time for a service. Not only did they show up at the wrong time, they never informed me they were there until I got a messaging saying “rate my service today!”. I had emailed weeks in advance to ensure I would be home for the service and they screwed it up. So when I was cancelling, I was told I had 2 more services left. Fine. whatever, I don’t want to pay for my remaining 2 services if it’s that close. I was offered a $130 discount towards my next service as well as being put on their “list” of people to call when they’re on their way.<br>Absolutely no call, no text, no nothing. Not only was he late to the time I was informed, I only found out he showed up there because thankfully someone was home.<br>Now I’m being messaged and emailed about my bill that has no discount to be seen on it. These guys answer no phones and no emails. If you want something? Call center- and even then they waste more of your time. My mistake for giving another chance.<br><br>Tldr: scam. Simple as. You can find a local guy who will actually talk to you and for cheaper, guarantee.

Ronnie was exceptional. First and foremost, he took pride in delivering great service. My yard is large and heavily wooded. He was very thorough treating all areas, and gave the effort needed to do the job right. He was professional and informative.<br>Ecoshield take note- this is how your representatives should perform.

Warren did a great service 👏🏼 today. He made it a great experience and really showed he cared about doing it right the first time. I had to tell him I have not had this much attention to my property for spraying my house then like he did on yesterday. Awesome job Warren, keep up your great service 👍🏼

I’ve been very happy with the services from EcoShield Pest. Most recently Deshawn serviced our home and he was incredibly polite as he always is when he is in charge of our service that month.<br><br>They always pay special attention to items I point out, are clean and well dressed and professional in their approach.

The staff had a good attitude. But he did not know why he was there and what to "follow-up". We just paid more than $2000 for a EXCLUSION SERVICE and expected you to follow up several times to make sure the service worked. But you sent somebody who had no clue about that. I don't think is was his fault. It is your communication problem. Please send the original staff who performed the service to follow up next time.

This is only in regards for this specific employee. He was outstanding. He is the type of employee you want representing your company. He was thorough, respectful and knowledgeable. I don’t believe a company should be rated off individual employees job performance. To me it doesn’t represent my experience with the company over the last year. Very few of the employees have met this standard. It is very misleading to send me to do a review on an employee and then be directed as if it is a review for the company. They are not the same. It just shows how this company is shandy and that is how this whole experience has felt. Up to the point where they ignore no soliciting signs acting like they didn’t see them and still leaving notes on your door stating maybe you would want to hear from them. Nope that is why there are signs out. Even when you already have their service they continue to ignore your signs to sell you a service that you already have. It was a mess of a year. I did request to stop service but unless I threw all the employees under a bus for the companies short comings with awful reviews they don’t let you leave. You know what kind of companies have to hold you to a year of crappy service? shady ones.

Ritchie did a phenomenal job knocking down wasp nests and treating around the home. We had two more nests he found that I didn’t even notice and they were massive. Thanks!

Beware of the Sales people from this company just looking to make a sale with no shame or considerations whatsoever. As in the case of Christian Tapia making false promises so I would buy an exclusion service (I have all the texts exchanged with him as proof.).<br>Luckily, when the team that was going to do the work showed up, they were honest enough by explaining that the exclusions sold to me by Christian would not be the solution to my problem. I asked to speak to his manager who called me right after and he agreed that it would be a waste of my money and that he felt bad by taking it. The contract got dissolved right then, but the regret of believing in the Sales people from this company that just care for a commission will remain forever.

I cannot recommend EcoShield Pest Solutions enough! From start to finish, the experience was seamless, professional, and beyond what I expected.<br><br>Beau came to my home first and explained everything about their services. He wasn’t pushy at all—just incredibly knowledgeable, personable, and easy to talk to. He answered all my questions honestly and really sold me on the peace of mind that comes with their treatments. Honestly, it felt less like a “sales pitch” and more like a helpful neighbor giving me advice.<br><br>Then came Marques, the technician who actually performed the pest control service. He was just as impressive—on time, friendly, and extremely thorough. He walked me through what he was doing, took care to treat every area I was concerned about, and made sure I understood how the service worked. You could tell he really cared about doing the job right.<br><br>Together, Beau and Marques made this such a positive experience. EcoShield clearly hires people who know their stuff and care about their customers. I feel so much better knowing my home is protected, and I’ll definitely be sticking with them long-term.<br><br>Thank you, Beau and Marques—you both made a fantastic impression!

If I could give this company zero stars, I would. I’ve reached out to them multiple times, explaining that the salesman who visited our house on a Saturday promised us a “discounted test spray” if we let him spray the outside of our house and yard. He said he’d check back in 30 days to see if we were pleased with the results. My husband finally agreed after repeatedly telling the salesman we didn’t need his service because we spray our house ourselves with chemicals for $20 from Atwood’s.<br><br>Of course, the salesman proceeded to tell us how great of a job we were doing because we honestly didn’t have any cobwebs and didn’t need his service. He wouldn’t leave, so my husband finally gave in to shut him up and would leave.Then, he proceeded to tell my husband that he was signing on his phone for the services that the company was only doing that day for the test spray. Of course, the paperwork he was signing is on his cell phone. He then proceeded to take payment for what was supposed to be the one and only service at a discounted price for that day, along with a follow-up phone call or visit 30 days later.<br><br>My husband and I never thought another thing about it. We expect honest people and honest companies! Shortly after, another gentleman rolled by and sprayed our yard and house, then left. Over a month and a half went by, and we never heard from the salesman again. Then, we randomly received an email from the company stating, “documents you requested.” We never requested any documents because, as far as we knew, we had no other services or a contract with them.<br><br>Upon opening the documents, we found that we were locked into a one-year contract with the company. The months that they were to come out and spray our home and yard for bugs were specified, and the only option we had was to change it to quarterly if we requested that. First and foremost, we never requested or explicitly informed the salesperson that we were signing a one-year contract. Of course, it’s our fault that we didn’t read the paperwork on the salesperson’s phone. However, I never imagined that a salesperson would visit our home, lie to my husband’s face, trick him into signing paperwork on his phone, and claim that it was for that day’s service only. This dishonesty and disrespect from the salesperson and company are unacceptable.<br><br>I’ve repeatedly called this company, only to be connected to the customer service department, which is not even located in Dallas, Texas. It’s essentially a call center. They refuse to provide me with the contact number for the main office in Dallas, Texas, nor do we have the salesperson’s contact number to reach out to him.<br><br>I’ve made multiple calls to customer service, but I’ve only been told that if I want to cancel, I can pay a $200 cancellation fee, which I refuse to do because we didn’t sign a long term contract. We only agreed to sign for one service performed that day.This company and its salesperson are a complete scam, liars, and dishonest.<br><br>I expect a phone call from the local Dallas, Texas office to discuss this matter and have it resolved immediately. I strongly advise against using this company; I would never recommend them to anyone. After repeatedly telling the sales associate that we didn’t want to sign a contract, he refused to leave our home or leave us alone.

Dee was absolutely amazing! We have just moved into this house and needed someone we can trust to get rid of our spider problem. He did a fantastic job and was very nice. I recommend him 100%, get this man a raise ASAP!

David Alufai did a thorough job in our first service visit and was professional and friendly. Zach Nelson, who sold us the plan was engaging and took the time to get to know me and my pest control needs. I think Zach signed up our whole block since he's quite knowledgeable and personable. Great team!

If you’re looking for a masterclass in laziness, manipulation, and customer service so bad it borders on satire—congrats, you’ve found the right company.<br>Two services in, and my tech Dillon apparently thought he was auditioning for the role of "Guy Who Barely Shows Up." He was here for maybe 10 minutes—just enough time to pretend to do the job, hit a few spots inside, lazily spray the base of the house outside, and peace out like he had more important things to not do. No cobweb removal, no wasp nest removal, no window or door treatment. Basically, everything on my invoice got ignored like it was a Terms of Service agreement.<br><br>All that half-hearted effort for a generous $172 per treatment. At that price, you'd think they'd at least pretend to complete the job. But nope—had to schedule another tech just to finish what the original tech didn’t even bother starting.<br><br>So I canceled. Told customer service why. Her response? “We’re not perfect; we all make mistakes.” Ah yes, the timeless corporate motto for "we don’t train our people, and we don’t care." Because clearly, spraying around windows and knocking down cobwebs is some NASA-level procedure, far too advanced for the tech’s capabilities.<br><br>Then came the fun part: cancellation. Suddenly, I was being hit with Jedi-level manipulation tactics. I was told I had to pay the full 24-months remaining—but wait, she'd do me a favor and lower the price and contract length, if I just signed another contract. Ma’am, no. I’m canceling. As in goodbye. My contract clearly states I can pay a $250 cancellation fee and walk away. I had to repeat this multiple times like I was teaching someone how to read for the first time. She kept trying to rope me into a new contract like I didn’t just say I wanted out.<br><br>Eventually, she gave in—but not without trying to tack on a mystery $20.63 “tax” on the cancellation fee. Not on services—on the fee to leave. I’m currently verifying with the Texas Comptroller, but I’m pretty sure tax on a cancellation fee isn’t legal.<br><br>Oh, and if you're relying on Google reviews to make a decision—don’t. Yelp shows the real horror stories. If this company actually focused on service instead of deploying gaslighting sales reps disguised as cancellation agents, they might not have to trap customers into contracts and hope no one reads the fine print.<br><br>Bottom line: Avoid this company like it’s a raccoon with rabies. They don’t care about quality work, they don’t respect customers, and they’ll do everything they can to milk you for more money on the way out the door.<br><br>Although if you’ve ever wondered what it’s like to be back doored without the lube, this might be the perfect company for you, I’d say they’re pros at that, at least they’re good at something 👍🏻

Kyle was not only extremely knowledgeable but very friendly, had a great attitude and was most impressive! We had a great conversation about pest control and I was very. Impressed with his knowledge and presentation… plus, he was very funny and charming! You have an excellent employee in this young man!

It was my first time using EcoShield and Jeremiah did a great job. He was friendly, explained what he was doing, and worked quickly but carefully. Really solid service. Looking forward to seeing the results!

Meeko stopped by one day and told us about the wonderful services they offer. Few weeks later we actually needed their services. Kyle & Davey came out swiftly! Handled everything with great care & considering our pets along the way. Kyle was informative throughout the process. Great experience all the way around. Great customer service!!!

Marques came for our initial service. He was nothing less than Excellent! He listened to our concerns, was thorough and spent about 3 hours addressing our home, garage & boat dock. We had great conversations with him about issues & future services. He is a great representative of EcoShield!! Thank You Margues

Kyle and his associate were professional, friendly, and did excellent work. They arrived on time, explained what they were doing, and were genuinely easy to talk with. I felt completely comfortable having them on my property. Would definitely recommend!

Marques did a great job! I had heard he was the best of the best when I initially signed up. He was friendly, made sure to have his shoe covers on, and straight to the point — even gauging my needs when walking around my house to offer if I needed more traps, etc. Hopefully he’s able to do the rest of my jobs!! Highly recommend 😊

Marques did an excellent job servicing our home! He was extremely professional, kind, and thorough in explaining exactly what he was doing both inside and outside to keep our home bug-free. I really appreciated how clearly he walked me through each step—from the type of treatment he was using to how it helps protect against common pests. It’s clear he takes pride in his work and truly cares about giving his customers peace of mind. Highly recommend Marques and EcoShield!

I’m extremely sensitive to chemicals, so finding a pest control company that understood that was a priority. This team was fantastic—Kyle took the time to explain everything they were doing and why, which made me feel informed and reassured throughout the process. He was incredibly helpful, made sure the service was thorough, and used only products that wouldn’t make me sick. I’m very grateful for their professionalism and care.

I don’t know how this company is getting good reviews… our experience was horrendous!!!!! First off it’s the most expensive pest control we’ve ever had by A LOT. $200 a month …. And the worst pest control we’ve ever had. They did not do even the most basic of things such as sweep up the spider webs around the edges. I cannot get them to give me a confirmation of my account being cancelled and I’ve been asking for almost 2 weeks. If I get charged again I’ll be livid. Absolute horrible service … please go elsewhere!!!!!!!! Photos are taken hours after the supposed monthly service took place. Honestly I should be refunded, but at this point I’ll just be happy to be cancelled. Ridiculous.

This product is absolute garbage. Their sales reps have no clue how to sell and lie to your neighbors so they can make more sells. And their customer care team is completely useless. You’ll sign into a contract that is an absolute waste of money because the product doesn’t work on anything - ants, spiders, wasps, you name it. They’ll come service your property and you will see pests back within a few days. Even if they provide a “free touch up” service, it will not work and you will end up figuring out the pest problem on your own. If you cancel, you’ll get charged $250 for breaking contract. So if you want to throw $350+ out the window, use them.

I give Ronnie a 10/10 recommendation! I was very happy with the excellent service he provided to our home! I’m looking forward to enjoying our porch this Spring. I always love when Ronnie comes and services our home. He always has a great personality and always does such a great job! When Ronnie comes, I know I dont have to worry about these pesky little bugs. He makes sure to spray areas we need it most and overall great quality service. Thank you Ronnie for servicing our home!

Please introduce your name & communications and don't forget leave any message, anything responsibly to my sites or your sites. So no confusions to who will take the responsibly after the Jobs done or blame to who done the Jobs well or bad.

Where to start…. This company is a scam. Their first service was great. The salesman explained everything and later that day did the service. The bi-monthly service became a fiasco. I needed indoor servicing and was out of town the day they were to service. I communicated this and they re-scheduled. Then they continued to reschedule the next FIVE times. Having to work around their schedule FIVE times became a nuisance. When they finally did come out yesterday, I explained I needed indoor service, which they completed. I also explained where the fire ant piles were and that when they were ready to spray the inside of the shed, to let me know so I could unlock it. I got busy with chores and 15 minutes later, looked up to see their vehicle had left. As they had only been here less than 29min, I went and inspected what I expected of their service. Found multiple crawling spiders and webs - they decided not due-web, as one of the services they were to provide. The ant mounds did not have any disturbance or pellets, as last time on or around them. Each time they were late, I would call and get a call center. When asked to speak with someone, they said they would have a manager call me. Never happened. When they initially came out, the salesman said they do a lot of work on Cedar Creek and we’re trying to get new customers here on Tawakoni. I gave them a chance and regret it. If you are on Cedar Creek, you are probably getting ripped off, if your not at home watching these scam artists. The photos I uploaded are from AFTER their supposed service yesterday.