Budget Brothers Termite & Pest Elimination
Contact
Location
1919 W Lone Cactus Rd, Phoenix, AZ 85027
1919 W Lone Cactus Rd, Phoenix, AZ 85027
Business Hours
- Friday
- 7AM-6PM
- Monday
- 7AM-6PM
- Saturday
- 7AM-1PM
- Sunday
- Closed
- Thursday
- 7AM-6PM
- Tuesday
- 7AM-6PM
- Wednesday
- 7AM-6PM
Reviews
Great communication, explained what part of the process he was getting done through every step and worked efficiently! Highly recommended
Codie and Shawn were friendly, cared about their work and professional! Enjoyed their visit.
I believe his name was John, he saw what needed to be done ,wasted no time and went to work. He was efficient and explained what he was doing. This was a retreat for termites
John was late and did not call ahead to let us know he was going to be late. That is not good or professional and he caused us to be late picking up our daughter from school early dismissal. That is why we scheduled from 8-12 for treatment. So we would be on time to pick up our daughter.
Eric J. Was great! Explained everything in detail and answered all our questions. Would highly recommend this company.
John was timely and called ahead. When he arrived, I was standing outside. He parked in front of the drive way instead of in front of the house. I also notice he was smoking as he sat in the truck. As he was getting out I asked if he could pull up as my wife was getting ready to leave. I showed John the locations of the termites. He explained what the process would be for treatment. During this time the smell of cigarettes permeated his path. I am very allergic to cigarette smoke. It also bothers my wife. He completed the work in a timely manner. One of the locations of the termites was near the toilet in the master bath. The termites made a path up from one of the bolts securing the toilet. The other was the exterior of the shower area where this has been a recurring problem.<br><br>Later in the day, I noticed that he had brushed away the termite tubes but did not vacuum up the debris. I had to go in and vacuum and clean the floor. My wife also discovered had used one of our decorative hand towels to wipe the treatment fluid from the wall. It is yet to be determined if the towel is ruined.<br><br>Bottom line, the visit was less than professional. Previous experiences have always been professional, neat and timely. If we need future treatment I'd respectfully request John not be assigned.
Very helpful kind and knowledgeable. Did a great job and cleaned everything after completion. Answered all my questions and shared what I need to watch for and even shared info on a few scorpions. Great service.
John gave me a call and arrived on time. Got straight to work and was finished within the timeframe given. Extremely professional and cleaned up his work from drilling and everything looks great. Thank you!
John was very friendly and informative. He helped us understand the nature of the termite colonies and the treatment he completed.
Terrible customer service. Ive called 5 times over the past 2 days and ive been on hold for 10 minutes each time. Then an AI person says they will put you on a call queue but then they never call you back. I finally got a hold of a real person twice and both times they said they can schedule me another lady has to but she's on a phone call so she will call you back in 30 minutes and then again they NEVER call back. The two people who I have talked to were so rude as well and never apologized when I said they keep saying they call back and dont.
What is with their trucks driving like maniacs? License plate JZA 9PI is driving down Carefree Hwy right now like he is drunk, I am putting this review in so when he hurts someone it comes back on the company since I see other reviews also.
I was forced to use Budget Brother's Termite service because a buyer of my property wanted me to use their service to do a total termite treatment. I have had scheduling issues every time i try to get them out to our home. At this moment, we are closing escore on Wednesday and they promised they would come to our home this morning and are choosing to postpone our service (again) to service other customers putting our close in jeopardy. I spoke to the reception and she said there was nothing they could do about it but went to a supervisor to call me back. that never happened, when i called back in an hour I was received by an AI messenger that would not permit me to speak to a real person to solve my problem. Still waiting. UPDATE: While i had a very difficult time getting ahold of people to help, and they have tried to postpone my service more than once, part of the communication issue could be my phone note taking "stranger" calls. i will say the gentlemen that came out today did a great job and was very efficient.
Called and had a AI representative and honestly it was good and thought it was a live person… not the way to provide customer service and if you like to be jerked around on the phone then by all means do business with this company… otherwise stay away
John is quick, efficient and very professional. He didn't make me uncomfortable with trying to upsell like some maintenance people do.
Thank you! Very professional and experienced tech. He spent the time to do the job right. God Bless!
Originally signed up with Hardline Pest and unfortunately they were bought out by Budget Brothers. It's nowhere near the same level of service and they say they'll return your call but they don't. Not impressed with this service at all.
Scott was outstanding. If I could give him 10 stars I would. He treated a termite tunnel on the ceiling in our master bathroom and you would never know the area was treated. No retouching needed. He also treated our entire home perimeter with the same care and professionalism. I highly recommend Budget Brothers Termite and Pest Elimination. They do outstanding work
Justin was exceptional! He went above and beyond to complete my termite job professionally. Thank you J!
Really bad customer service. I’ve had to pull teeth to get them to retreat for a failed termite treatment. And then I find out the people that come spray are not qualified to inspect the house for activity. They have no clue what they’re looking for. Next appointment for a retreat is 3 weeks out… because they’re more interested in taking new money than correctly servicing an old account.
Cody is through, knowledgeable and professional. He preformed the Termite application very well.<br>Is a good rep for BB.
Jonathon explained everything to me and was very efficient in his work. Very respectful as well. Great job!
These guys came out to do my property and I still have termite issues. When I called them this lady who was very aggressive and does not let you talk or listen to the concerns told me to sign up again so they can use the better product that actually works and admitted the first time they came out they were using something that didn’t work. That didn’t make sense or sit well with me. This company seems to scam you to sign up again so they can double charge for the better product. I’ve lost confidence in them when they admitted to knowing their product didn't work the first time.
A nightmare. Want to hire a company that doesn’t respect their appointments? Calls the morning of your appointment to cancel? Doesn’t honor their warranty when they are the ones that reschedule your warranty appointment?<br><br>I’ve paid for 2 full treatments in less than 3 years only to continue to have problems, their answer? A warranty appointment 1 month+ out on the schedule only to call TWICE the morning of those appointments for the to be “rescheduled” another few weeks out. What a joke of customer service.
Jose was friendly and kind, and I enjoyed our conversation after the work was completed. He seemed thorough and precise in what he did. I wasn’t aware that the work would be done that same day and expected it to be more of an initial inspection, so they will need to return to complete the garage. I also thought the person who scheduled the appointment would mention which areas needed to be clear of weeds or clutter beforehand, as that wasn’t communicated. Overall, though, the experience was good.
Very concerned when first discovered the trail of sawdust. It was in the same area that was discovered eight years ago. Made me think it would be something that would be an ongoing problem. Your technician was very thorough and competent so I have good feeling about the outcome
John did a great job and was timely getting the work done. He called ahead to let me know when he would be there and arrived on time.
David was super professional and knowledgeable. He was on time and kept me posted on each step he was doing. I highly recommend requesting him!
Jose was very communicative from arrival to inspection to work being done and post work. Kept me abreast and finished in a timely manner and did not make a mess outside. Very professional.
Joseph was very knowledgeable. He is extremely conscientious and did a great job! I appreciate the great job he did.
Codie was great, took his time treating all around the foundation and garage, also one closet, he even swept up all the drill dust in the garage and patio, and racked all the rocks back, great job well done, he certainly needs a big tip for all his hard work.
John came to my home and completed the termite treatment. He was professional and the work was done very quickly. Thank you, John.
He called to confirm the appointment and letting me know of his ETA, explained the procedure today, addressed other concerns, cleaned up after the work was completed. He was very courteous and I couldn't ask for a better experience.
Joe was efficient. He checked outside and inside the house. He was friendly and timely. I would recommend him for your needs
Joseph was my technician and did a great job. I have used Budget Brothers for many years and I thought Joseph was the best when it came to explaining the life of a termite. Very helpful when trying to understand their life cycle.
John's work was great. He answered my questions effectively, he and his assistant worked efficiently and they made sure that my property was cleaned up from the debris caused by the drilling.
Spence did a great and clean job took his time to make sure things where done correctly the company was great with pricing as well.
Happy with service and responsiveness. John did a great job- he was efficient as well.
Garett H did a wonderful and thorough job treating our home for our bi-monthly service. He let us know exactly what he was doing, was kind and friendly (especially with a dog and baby in the house), and made sure all areas were sprayed. We are so glad he is our regular technician!
Matt was very pleasant to speak with. He walked the property with me and explained what he was doing. He completely swept after drilling both inside and outside as well.
John was great! Called right before his meeting and came right on time! He was very professional as well.
Matt did an extremely good job. Very professional and courteous. Matt is very thorough and genuinely tries to solve the problem. I highly recommend Matt.
We had budget brothers termite take care of termites we found when we bought our home three years ago. We have now used the five-year warranty twice and it has been exceptionally good service. In particular, Joseph serviced us today and was very extensive and explained everything to us. Very, very happy with their services.
Francisco was friendly and professional. He was also good with my Golden Doodle dog Ricky as he has a German Shepherd. He explained everything first. The whole new termite treatment couldn’t be performed on the outside due to recent rain but he explained Budget Bros will follow up to reschedule.
I rarely leave reviews, but my experience with Budget Brothers Termite & Pest has been consistently disappointing and extremely frustrating.<br><br>I became a customer after they acquired my previous pest control provider, and things went downhill quickly. They repeatedly mishandled my billing — going months without charging me, then sending large combined invoices, claiming they “lost” my payment information, and charging multiple months at once even after I provided updated card details. Each time I called, I received polite promises that everything was fixed, but the issues continued.<br><br>The situation escalated when I started seeing a few cockroaches isolated to one bathroom cabinet. I was transferred to a representative who insisted it was a German cockroach infestation and required a $400 multi-week treatment. I was sent a prep list that was extremely extensive and required me to take a full day off work, remove the contents of every cabinet and closet in my home, pay for a dog sitter, and rent a workspace because my home couldn’t be occupied for hours.<br><br>When the technician arrived, he immediately identified the bug as an American cockroach — which is covered under my standard service — and informed me that I did not need to leave the house at all. This directly contradicted everything I had been told. When I tried to address this miscommunication, I was met with excuses and attempts to smooth things over rather than actual accountability.<br><br>We decided to give it one more chance, but the following week the scheduled treatment simply never happened. After multiple attempts to reach a manager (including a six-hour wait), the manager minimized the situation and only focused on rescheduling, ignoring the repeated billing errors, misinformation, and unnecessary disruption caused to my household. We ultimately pushed for a refund, which we eventually received.<br><br>Even after canceling, I continued to be charged. I also discovered my monthly rate had been raised from $45 to $47 without any notice, and the math behind the “bi-monthly” explanation did not align. I am still waiting for a call back regarding that discrepancy.<br><br>Overall, this company has shown a consistent lack of communication, accuracy, and accountability. Based on my experience, I cannot recommend Budget Brothers and will not be using their services again.
Duncan was the technician that showed up. He was very professional and did a great job with a VA termite inspection. After the inspection he gave me so advice on what to look out for and preventative maintenance tips to keep the little buggers out. I appreciate him and Budget brothers termite inspection service.
They guarantee their work and will come out to do spot treatments as needed. It has been 5 years since we had it treated the last time, so we had them come out and treat our whole house again for termites. The technician was very well informed and explained everything her was doing.
Francisco did a great job. He was on time, thorough, answered all questions, and cleaned up when finished. 5 year treatment. I recommend Budget Bros.
Joseph was incredibly kind and professional. He gave me an appointment pre call, letting me know and notifying me how far out he was. Did an excellent job at inspecting the home and making conversation. He also did an excellent job at letting me know the rates and prices for pest control, as well as signs to look out for an educated me on key things to look out for in case I see any issues Honestly, I’m really happy and grateful he came out. He made the entire process extremely easy, and I felt like I walked away, more confident in my ability to understand what to look for. The prices. Also seemed incredibly reasonable, and I will be reaching out in the future to possibly set up a service. Didn’t in a way that wasn’t pushing your sales related, but showed that he genuinely cared about Me as a customer hats off to him for JOB. Well done, and honestly, this tells Speaks volume about the company. Thank you. Once again, Joseph.
Outstanding service. Our technician Joseph was extremely knowledgeable and and completed his work with care. We are very impressed with his service. He clearly expanded his process and what he was doing as well as what to expect. Highly recommend
Jonathan was great. He inspected the areas of concern and suggested treatments in those areas that had never been mentioned before. He answered any questions we had and made sure all our concerns were addressed. He completed the treatments inside and outside the home quietly, efficiently and with great care.
Since this company has "merged" with and taken over operation from AZ Termite, the service is really a one star experience(I gave them 2 for transition purposes). I never received any information that the company was changing. I purchased a $700 warranty for retreats from AZ Termite(whom I have used for years). After several calls to Budget Bros, I had to hold for over an hour because their callback system is a robo call # that goes directly to my voicemail ( in order to receive a phone call from any Robo call number you have to disable your spam filters through your carrier, and then remember to turn them back on! A real pain in the butt just to get a call back.) Email did not elicit a response either.<br>Finally after speaking with Gina, I was able to get an appointment for 3 weeks out because the new company has only one technician for my area in Scottsdale.<br>I asked for a confirmation via email that i didnt receive and had to go through the whole call back ordeal again to ask for my confirmation email (over a week later).<br>When John did show up today(15 mins past the latest time in the window), he was short and curt with my tenant. He treated just one area in the garage and said if they come back in 90 day call them back. Well, my warranty is for a much greater time than that.<br>I would suggest the new company put together a better customer service system for their clients.<br>I was referred to AZ Termite by a home inspector friend of mine. I will be letting him know about this experience with the new company.
Been a monthly customer for over seven years. They would raise prices perhaps 3-5% per year during this time period. Between last year and this year they raised my monthly by over 20%!! No way. Gone to a better and less expensive pest control company. You need to price/value yourself by getting competitive bids from other service providers.
Joseph came out to help me when I discovered termites in my rental shortly after moving in. I was very upset and overwhelmed, but he immediately put me at ease. He was extremely knowledgeable and seemed to know everything there is to know about these little creatures.<br><br>Joseph took the time to listen to my concerns about the products being used, as I have a history of autoimmune cancer and a weakened immune system. With his guidance, I was able to make the right decision for my situation. I was very impressed by his professionalism, patience, and efficiency throughout the entire process. I truly appreciate the care and expertise he showed — highly recommend!
John was awesome! He called when he was 15 minutes out, took care of the termite activity and explained the process. He was very thorough and even treated under the sink!
Good company. Phone lines can be a bit backed up but the CSRs are very courteous & helpful when you talk to them. Both the individuals (Brandon & Trevor) who came to do the inspection & then the extermination were on time, cordial, and efficient. We opted for 5-yr service as termites have been on the rise in our area and it was a much better deal than renewing annually.
John was great. He was in and out in a matter of minutes after a thorough review of my walls inside and outside. The entire time he was receptive to questions and took time to educate me on his process. He also shared a lot of general knowledge and addressed many of my concerns about having termites. I highly recommend John.
Mr. David Did came<br>over and Supposed to be retreat the area they have done in the past.This is under the warranty. And he just looked the area needs to be taken care ,He says the home need to do additional drilling additional service to the house and I have told them everything has done the same thing Supposed to be under the warranty, Mr. David says he cannot treat the area today because he have no equipment to do that. I do not know why I waited for 10 days I called the company again to ask the question about when people will come into the area To do the treatment ? I have been told to wait another 10 days and schedule me for 29th For another 7-10 days I asked them why The inspector cannot treat the area today ?The other previous inspector has done it on the spot?Why he cannot do the treatment today? because he has no tools no equipment to treat the area right now and I have to wait, it didn’t make sense to me. Wait for 10 days? so I’m not happy with the service has to be done the same day I assume under the warranty!
Arrived and did a much better job than previous company did trenching. He even helped move stuff away from several walks to trenching. Mat and the tech with him were very professional.
Job: Chemically treat the property for active termite infestation.<br>Jay & Brian did a great job. They arrived as scheduled & were very thorough & efficient. Jay was very knowledgeable about termites & answered all my questions & concerns.<br>If those pesky termites dare to strike again, I won’t hesitate to call Budget Brothers again!<br>Phil Randklev- Surprise, AZ
Spence came to the house yesterday, Friday afternoon. He had the information from Bernard, as to where the issues were. He did walk around with me to confirm the tunnels and if there were any other ones. He explained what the proceed was and why. He quickly got to work drilling the holes and trenching near the foundation. He treated and filled back the areas. He then came into the house to treat inside areas. Spence did a great job, he was very professional. I even learned a bit about those nasty little bugs from Spence. Good information to know! 👍
They used to be good before they were bought out recently. They are supposed to call and schedule the service but they never do anymore and the rep just shows up randomly. I’ve told them several times and the technicians have as well, but they continue to do the same thing. It’s disappointing because the technicians are actually good, but their admin process is now terrible.
We’ve had Budget Bros for 2 years now. Very happy with their service and techs! Joseph is especially thorough, knowledgeable and personable!
Matt did a great job. He explained what he was going to do and why, before beginning, and then did the job. Very pleasant to work with also.
Avoid this company at all costs!<br>We moved into our home with a warranty, and they came out about five months ago for a termite issue. When we called to report that the termites had returned in the exact same spot, their response was shocking—they told us to knock down the tunnels ourselves and only call back if they reappeared within 48 hours.<br><br>When we finally managed to get a hold of them, instead of properly treating the problem, they wanted us to “clean it up” for them. Absolutely unacceptable!<br><br>Terrible customer service and zero accountability. Save yourself the frustration—go with a professional company that actually stands behind their work.
Joseph was very personable. He arrived on time and worked hard while he was here. We had some good conversation and I got a very informative education on termites. Things I didn't know and found quite interesting.<br><br>I have always had good experience with Budget Brothers but I do wonder one thing.... it would seem that if your CEO is a military / veteran, that you all would offer a veteran discount. I was surprised to find that you do not.<br><br>Lastly, Happy Birthday to Joseph.
John from Budget Brothers was fantastic. On time and super professional. Explained everything to me and walked me through the process and follow up. Would highly recommend.
We have termites. I got 4 quotes, including 2 of the biggest....Action Termite and Bill's Termite.<br>Budget offered the best solution, including:<br>* Drilling into the outer stem wall, to bypass drilling into the flagstone pavers<br>* Termidor HE termicide (the 2 above quoted cheaper, less long-lasting termicide)<br>* Suggested seeping in termicide solution where there’s space/crack between travertine and house and outdoor Vegas (he was the only one that noticed there was also old termite damage on the Vegas)<br>* And instead of literally cutting a hole in the wall to get under the bathtub (where Action said the termites were “probably coming in”…but without any proof), they suggested drilling in the grout around the tub on all sides.<br>* Does price match (they lowered their pice to match the 4th company, who did quote Termidor.<br>* Has been in business 25 years (important, especially since we went with the 5 year warranty)
I have used Budget Brothers for a few years now for termite treatment. They have always been very responsive and friendly. David came out this visit as I had exceeded my five years since a full treatment. He was very thorough and checked all areas of the home and gave me a recommendation for treatment.
Had a little mishap with my usual service, but the company was quick to rectify! Customer service was friendly and helpful, and I appreciate that. Vaughn was sent out for service, and was very nice and knowledgeable and made the whole experience easy.<br><br>Updating my review to add that Zach is also a great tech to have. Really nice, helpful and thorough! Appreciate all the good techs they send out!<br><br>Updating again because google won’t let me leave new reviews. Matt was friendly and accommodating and did a good job! Glad that I called to have them come out and make sure termites stay out!
Jerry was great. He is very knowledgeable and has been in the business for many years. I appreciate him informing me of the options and education on how termites work. Coming from Washington, this is a bit of a new thing for me so the education was well received.<br>Thanks Jerry.
Joseph was my service rep and he was very knowledgeable as well as very polite. I really appreciated him coming back to deal with a repeat issue of termite infestation that we are experiencing. He not only explained the matter well but he thoroughly checked around the house for any other issues. He was personable when he showed me and explained his solution to the circumstance, and did it in a manner that made me feel confident and comfortable with his services. Thank you, Joseph and you’re deserving of a nice tip today!
John was a very hard and efficient worker and quickly got the job done. He answered all my concerns in a very friendly and professional manner. He was a very trustworthy representative of your company and I would consider him a great asset as your front line representative! My concern with your company is His $5.00 bonus! It should be a gift card for a nice lunch at least minimal of $10.00! What can he buy with $5.00?
NO TERMITES as shown on the service report, "NONE ACTIVE" but I was charged 790.00 for a termite treatment which I did not authorize. Inspector/tech confirmed no termites on the 25th the day of inspection, yet 5 days later Budget Bros send me a new document that says termites to compensate for the 790.00 charge after I was told by Tammy that I would be refunded after providing this service report. Now they claim on the 29th there were termites. Would you trust the report that was done by the tech on the 25th or the new report timestamped/received by the office on the 29th. SCAM beware
Matt was awesome With budget Brothers, termite and pest elimination! He was extremely friendly and knowledgeable, and even learned a few things about termites today. Excited, I found this company and will definitely refer to family and friends.
Francisco was very punctual and professional . He explained to me what he was doing and did a good job. Very satisfied with his work. Would definitely recommend Francisco to friends and family .
Extremely disappointing experience. I’ve spent over 8 hours on hold in the past two days, repeatedly promised a required report that never arrived. Instead, I was only sent invoices, which forced me back into the same long hold process again and again.<br><br>This failure directly delayed the sale of my client’s home after they were charged for a service that was never delivered. Communication is nearly impossible, with long hold times, transfers, and broken promises.<br><br>Please reach out to resolve this issue. If it’s corrected promptly, I’m more than willing to update this review.
Matt at Budget Bros was great! Communicative and friendly. Even helped me get the neighborhood dogs that got out of their yard back to their house! Definitely recommend him for termite treatment service.
Garrett was extremely clean professional and good with my dogs! House was serviced inside and out with no issues, no mess behind and next steps thoroughly explained.
Joseph was very professional and did and exceptional job. It was a shame that he could not complete the job because someone did not properly stock his truck with the materials needed.
David at Budget was very friendly and thorough. He explained things to me that I didn't even know. We have used budget since 2012 and I would highly recommend them. Thanks David!
Fantastic job fantastic price The service technician name was Bernard fantastic man did a great job very knowledgeable. I would recommend this company to anyone.
Matt showed me what he was doing. He and his help were very amiable. Cleaned up and re placed patio furniture. Asded if there was interior work where water lines come from the floor. There weren't. I built it, so I know. Checked at end of job to make sure everything I had requested was done.
I am selling a home and needed termite control. Budget brothers got me scheduled for the very next day Joseph called with an issue on getting in to the house. He worked outside while I worked on resolving the key issue. He was professional , courteous, efficient.<br>Thanks Joseph , great job!
John was very professional. He arrived on time, let me know exactly what he was going to do, and why, went right to work and finished quickly not wasting any time. Thank you John!
Joseph was very friendly, polite and took the time to go over all the details of the work that was going to be performed.<br>I think he deserves a BIGGER tip than $5 ☺️<br>BUT that’s great you offer this for your workers.<br>Keep hiring guys like him.<br><br>Looking forward to seeing him soon. He’s coming back next week to do a full house treatment.
Matt at Budget Brothers did a great job explaining the treatment and process . He was on time and followed my special request notifying me so I could put my dogs away so things could go smoothly! For a dog owner that especially important with dogs ultra sensitive to doorbells!
Joseph was professional, apologized for being late, although it was still within the quoted timeframe. He explained his process then continued to answer questions while he worked. He was also courteous to the others in the home, our pup included. A really cool dude
Trevor is very smart and works quick to get the job done. He explained everything to us using expertise and made us understand seamlessly. Thanks so much for the treatment. I recommend a 5 year warranty to anyone! 😄
Andrew was the technician. He provides excellent service in a very friendly and pleasant manor. He explains what he is doing and why. He also reminds what we should about safety we should take for the dog.<br>Excellent technician and person.
Matt at Budget Brother’s did a great job! He was very thorough, and even checked an additional area for us. He answered all of our questions and even moved some additional rocks out of the way to help the spray settle faster.
John was efficient, called to say on way, arrived, assessed the termite issue, the storm we had last wk washed away the trail, John was able to pick up location with his eyes and picture I took, and treated the areas. Thank you John for being prompt and efficient. Have Blessed days!
Joseph was fantastic to work with! He was very knowledgeable about termite treatment and took the time to explain the process clearly so I understood exactly what to expect. He arrived on time, worked efficiently, and was very thorough in making sure all areas were properly treated. What stood out most was his Joseph was fantastic to work with! He was very knowledgeable about termite treatment and took the time to explain the process clearly so I understood exactly what to expect. He arrived on time, worked efficiently, and was very thorough in making sure all areas were properly treated. What stood out most was his professionalism and friendly attitude.
Trevor was professional, polite, listened to the issues that needed to be addressed and completed all work in reasonable amount of time. Trevor took the time to do the job correctly, he did not rush through the job instead he made sure to answer my questions and address any concerns I had. Great service, great technician.
Budget Brothers does a great job keeping control of the usual desert pests. Garett is very careful and thorough in his work and he always communicates about what he is doing. He is very knowledgeable about what we need and takes great care of our property.
Joseph is such a good technician! Extremely knowledgeable, personable and proficient. He answered all my questions and was very thorough and detailed in his extermination. Great price too! Great service. Love these guys<br>Brandon was my inspector and he is great too! Very funny guy. These guys know what they are doing and made the process so easy as a first time home owner. I had three inspections done before choosing Budget Brothers. Best price for the most comprehensive service and peace of mind. Joseph even went in my crawlspace on my mobile home, which no company I’d talked to prior had been willing to do. He is great! So thankful to have found this company. Got the 5 year warranty and will go with them again! Whew! No more termites!
Joseph is the best technician I’ve ever encountered in all the jobs I’ve ever needed done at my house. He is so kind and proficient and he takes his time to do everything right. Really personable guy too! Highly, highly recommend. You go, Joseph! Definitely staying with this company.
Joseph, a technician from Budget Brothers Termite & Pest Elimination inspected my home today for termites as per our annual agreement. He was right on time. He was polite and professional yet kind and concerned. I have only lived in AZ 2 years and am from the Midwest so I am not at all familiar with termites. Joseph took the time, during his inspection of my home inside and out, to explain exactly what to look for in terms of finding termites in my home. He was very patient and reassuring with all my questions and concerns. I'm not sure how this compares to other companies as I have no experience with anyone else and I won't any time soon. I am very satisfied and happy with the service that Joseph provided today on behalf of Budget Brothers.
Very knowledgeable and professional. Gave us peace of mind in knowing he will help us control our termite problem. Thank you again Trevor and Bridget Brothers for coming out immediately after we called
Gregg, with Budget Brothers does a wonderful job and is knowledgeable about local pests. We have used them for a year now and absolutely no best issues. Recommended their services.
I gave one star but I wish I could give zero. I bought a house that had a warranty with budget brothers for termites. The inspector saw termites and the previous owner called budget brothers out to treat. We asked that they treat the whole house but they only did a spot treatment. Then a few months after we took ownership we noticed a termite tube coming down from the roof inside the house. I called budget brothers to schedule an appointment since our warranty with them is up in December. (It was the end of September) they told me I needed to wait two weeks to see if the termites get worse and are active before they come out. I could tell right away it was getting worse, a second tube came down and I called again. Finally by the third call they scheduled an appointment but it was still over two and a half weeks away from that point. So by the time they would come out it would have been a month from the first time I noticed the tube. Another tube showed up and I called again to try and get them out sooner: by the time a fourth tube came down and they wouldn’t answer their phone I called my normal pest company that I’ve used at my previous home. They came out within a couple days. Not only do I have the tubes in the house but they found about 7-10 tubes on the house outside. Also, budget brothers told me the whole house was treated by the previous owners in December. But the new company and I could only find a couple drill spots where the house was treated in the front yard and one spot in the backyard. But NOT the whole backyard area or anywhere else up front. I also find it funny that as soon as I told budget brothers I was canceling my appointment and going with someone else they magically had cancellations and could get someone out to my house at my earliest convenience. But it was too little too late. I definitely do not recommend them to anyone. They don’t actually treat the problem, just spot treat areas and then when it pops up somewhere else they expect you to wait until it’s convenient for them to come out. It’s also very hard to get a hold of someone. Every time I called it went to voice mail and then I would get a text. When I responded to the text I would get a call a few hours later. Do yourself a favor and find another company to go with. Because it’s not really a budget when you have to pay someone else to come fix what budget brothers can’t seem to do.