Nextgen Pest, Wildlife & Bed Bug Solutions
Contact
Location
3125 Gateway Dr C, Norcross, GA 30071
3125 Gateway Dr C, Norcross, GA 30071
Business Hours
- Friday
- Open 24 hours
- Monday
- Open 24 hours
- Saturday
- Open 24 hours
- Sunday
- Open 24 hours
- Thursday
- Open 24 hours
- Tuesday
- Open 24 hours
- Wednesday
- Open 24 hours
Reviews
Crystal is really who you need when you want to get rid of any ants in your home
Mark was awesome and helped greatly 10/10!
Had ants in several parts of the house. Mark showed up, evaluated the situation, and explained the course of action. He was very knowledgeable and thorough. Very happy so far with this company and his service!
Shoayb is wonderful! Happy with my pest control services!
Shoayb does an excellent job! Highly recommend
Shoayb is super professional and really nice gentleman.
Shoayb is the best at pest control and very reliable!
Mark was great and very patient with our insect anxiety having moved from the beaches of California to the woods of Atlanta. Thank you Mark 🙏🏾
Mark helped me out today he helped me explain the why the roaches happen and ya good service
Mark has helped a lot around at The Enzo. He always willing to help out with a positive attitude!!! We appreciate Mark!!
Mark was very courteous and knowledgeable. We have used NextGen for two years now and we are very pleased with the service.
Mark came to service my home today. He was prompt, courteous, and knowledgeable. Great job!
Mark came out and was great at letting me know what he was going to do and scheduling my follow up
Nextgen always provides great service. Mark was awesome today. Solid communication in advance, and answered any questions we had, thank you!
Mark was great - helped with the insect issues and brought a window issue to our attention we would not have even known about. Great service.
Mark keeps the bugs away! Makes life so much more enjoyable haha and if there is ever a problem they get back out here asap
Mark has done an excellent job keeping our home bug free. Willing to answer any questions we have and is always great to work with. Highly recommended!
I’m extremely disappointed with the service provided by NextGen. They’re subcontracted by my community, yet after four separate maintenance requests about a severe roach infestation, nothing has been effectively treated.<br><br>Each visit has been careless and unprofessional. They left multiple insect trap and moisture boxes scattered across my countertop—not even set up properly, just tossed there as if my home wasn’t worth the basic courtesy or effort.<br><br>At this point, the infestation is still ongoing, and the so-called “treatments” have done absolutely nothing to improve the situation. This has been a complete waste of time and shows a total lack of respect for residents and our living conditions.
Mark did an awesome job answering questions and making me and my kids feel safe after dealing with our horrible apartment complex doing nothing to help. Thanks Mark! We will for sure be using this company.
John Paul has done great job for me for my unit for the last 5 years or so. All insects inside have decrease dramatically.
Mark was courteous and attentive to our needs. He assured us that spraying smell would not affect my asthma and everything worked out well.
Mark definitely helped with my pest problem.. couldn’t be happier :)
Marked on a great job to be truthful both exterminators that have come have done a great job but Mark gave me some points today
Roberto is a great guy. Came by to spray for pest control. All the Nextgen employees are top notch!
Roberto from NextGen did a great job with pest control in our home. We have been seeing the occasional roach come in from outside and he was very thorough in treating the exterior and interior and explaining how the treatment works. We opted for a one time treatment for $179 this time.
Roberto from NextGen pest control was very informative, proactive, and personable, as well as efficient but comprehensive. He listened to my concerns, checked common issue areas, and provided a clear plan for next steps when communicating with my apartment leasing office.
Roberto was great! I needed the ant service and he was quick, efficient, and even educated me on some tips!
I recommended this company to my parents because they were veteran owned and seemed to have a good reputation. However, they are not thorough at all and the workers are very lazy . There are better companies. I usually never leave negative reviews but because these service are usually very expensive I want to save someone from spending their hard earned cash.
Davis was extremely professional. He was on time and explained what he was process thoroughly to my elderly dad. He sealed all access points into the home that rodents had been using to enter. He also set traps. We have not seen any more signs of the mouse and found a dead mouse 3 days later in the crawl space from traps he set. I would definitely recommend their services! 10 out of 10!
Rico checked my traps 5 days after they were set and the exclusion work was done. He was professional, incredibly personable & super friendly. He and the others I’ve encountered at NextGen work together well, which makes for a seamless transition as they come to my home to rid it of rodents and fulfill the contract. Such a great company to work with, and I’m so happy I chose them! Thank you, Rico .. you’re a star!
Initial visit technician was excellent!. Technician weekly visits are awful with given you an estimated time of arrival. If I didn't work I could sit around all day and wait for someone to show up but I do and the technicians have no respect for that.<br>All I ask is give me a timeframe and I can work around that. Since this is weekly it affects my income when I lose a full day of work just waiting.
Nick was our technician. He was extremely knowledgeable, professional and completely prepared to address our pest control issues. Will definitely use Nextgen again!
I was given the NextGen Pest solutions website by my roommate and was contacted the same day about setting up an appointment. I received a text to confirm the appointment and received other texts throughout the day. When James showed up, he was very nice and informative, and he answered any questions I asked. He was thorough with the inspection and let me know that if I had any other questions, don't hesitate to reach out. I feel much better after the visit and appreciated the customer service I received from the initial call all the way through to the end. If I ever need an exterminator again, NextGen will be the first ones I call.
We can’t recommend Nextgen enough. We just switched from another pest company and started using Nextgen to spray for pests around our house every 2 months. Within a week of switching, we saw a raccoon on the roof of our deck and hired Nextgen to help with that too. The raccoon issue ended up being more complicated and difficult that we initially expected but Jason from Nextgen made everything as easy as possible and really helped us resolve the issue quickly. We look forward to using Nextgen for many years to come!
I give 5 stars because James is amazing! He is kind and trustworthy! I felt secure that he was a professional and would treat my parents house as his own. Thank you James for all of your help. We appreciate it so much!
Nextgen Pest Control, and specifically James, the technician that came out to help us, was professional, friendly, and effective. They managed to complete a retrievial from our extremely challenging crawl space. Same day scheduling and a timely arrival was great. Would absolutely recommend to anyone in the area.
Our dog dragged in a possum at 11 PM one evening and it got trapped in our bathroom.<br><br>We called Nextgen the next morning (which was a Sunday) and they were on site less than 2 hrs later in a professionally branded van.<br><br>I can’t say enough about James, our technician. He was professional, good-natured, and handled the issue quickly and efficiently. The possum was humanely taken and relocated. I would give James 6 stars if that was an option:).<br><br>Nextgen made an awkward and stressful situation easy and pleasant from start to finish. They will be on speed dial for pest and wildlife issues moving forward.<br><br>Thanks Nextgen!
NextGen is run by Vets which makes me happy to work with and support them. The technicians are patient and thorough and very willing to talk through your case. I appreciate the responsiveness of the main office too. I feel like they know me as a customer and design strategies to fit my needs vs a formula. I look forward to a more robust digital system (appointment calendars for instance) but overall very happy I left one of the big national brands and started working with them.
We contacted NextGen to treat our home inside and out for bugs and to remove mice which we discovered had chewed through our HVOC wires. They immediately answered the phone, patiently listened to our need and scheduled to come out the next day. When David came out he went through the entire house inside and out assessing where the mice we’re getting in and then spent over FOUR HOURS sealing off all of the entrance areas on the roof, crawls space and exterior baseboards of our home so the mice could not get back in; and then set traps in all of the areas. He stayed and worked even after dark to ensure every area was secure. He educated us on what to do during the week, reassured us and the scheduled to come back in 7 days. The price for this removal was better than any other companies I contacted; and good for an entire year of rodent or any wildlife removal!! My neighbor used a different company that he spent considerably more with, disliked and said he had to keep calling to come out. Loved David!!!!! Loved the company owner who first spent time with us on the phone!!! And love the thoroughness of their work!!!! Best choice ever!!! Thanks NextGen!!
Tech was on time and thorough. He took the time to explain process, reassured my tenant and put her mind at ease. David<br>knowledge and professionalism help me to decide to extend my service for year to come.
NextGen Pest Solutions is an excellent company. The technician, David, was very thorough. He took the time to explain the process and exactly what he was doing. He answered all my questions and took his time to make sure the job was done completely. Will definitely use this company again if necessary and will definitely refer.
Nextgen has serviced our building for 2+ years. During that timeframe, I have found them the be very pleasant and courteous professional. The building had been dealing with a small pest problem prior to their services starting. They were able to remove all traces of the pests, and I have not noticed a single instance since. I’m very pleased with their services.
I hired nextgen for a rat/mice issue in my home. They were super responsive to my urgent requests, professionally managed the project, in a timely fashion and with so much ease. David is a super helpful and kind employee who helped me understand the process. He walked me through every step and reassured me that they’d do the job efficiently and with proven results. David shared his extensive experience in the field and made me feel taken care of. The entire process from intial phone call to project completion was easy, educational, and pleasant! Cannot recommend more.
My technician David was kind, polite, extremely knowledgeable, quick and thorough! I am so glad that I chose Nextgen to care for my home in the area of pest control. I knew that I had a problem with squirrels, but didn't know that raccoons were also present on my roof because of their droppings! David knew - wow! David found all of their entrances and secured them. He also gave me timely advice on how to prevent their return. Thank you David! Also, thank you Nextgen Pest Solutions!
David did a great job! Was thorough and clearly explained services being performed and showed me the work he’d done. Highly recommend.
My condo was infested with roaches for YEARS. No other company was fixing the issue. Very quickly after nextgen started treating the building, we saw a drastic decrease in the number of roaches. They still come regularly for maintenance and we never see roaches in our unit anymore. So happy with the quality and the employees are very nice and courteous.
David went ABOVE AND BEYOND! Not only did he provide exceedingly professional and pleasant customer service, he moved smoothly and thoroughly to ensure the job was done, and done CORRECTLY! BEST SERVICE EVER! I will Definitely (with a capital “d”) be using this service again, THANK YOU DAVID!!!!
David was knowledgeable, professional, thorough, and friendly. He located access points that had been overlooked by previous remediation companies which required considerable effort to locate and pleasantly did so as a normal part of his job.
David was amazing! He was very nice and professional, and did a fantastic job sealing the house! Would for sure recommend him and NextGen!!
David was great! He was very thorough and explained everything he was going to do to get rid of the rodents in my crawl space and attic. It’s never fun to have this type of issue but David made the process painless and did great work.
David was extremely professional and thorough and was able to come out just a couple days after I made the initial call and got us on the schedule quickly. He explained where the vulnerable areas were and sealed them to ensure we don’t end up with a bigger problem. Definitely recommend!
Wonderful service. He came and did amazing job and checked every cabinets even under the stove and refrigerator.for the first time I am very happy with pest control company. highly recommended.
I have been working from home since covid March 20th 2020 and home during the exterminator visits. Exterminator comes every Wednesday on tme, professional, friendly. Knowledgeable even entertain me with a serious face when I described a bug I saw outside a big Roach when I looked it up it was exactly what he said it was LOL<br><br>John, listens, pays attention to the details and since I've been using the service I have not seen any bugs or roaches .<br><br>Last and most importantly John is trustworthy. I do not follow him into the bedrooms the bathroom and all the places he have to spray and that should be important to anyone who allows anyone into their home.<br>Leslie Gadsden Stevenson
David was the technician that came out to my house. He was very personable, professional, and knowledgeable. The project at my house was bigger than expected and he made a plan and executed. Me and my family feel every comfortable now that he has plugged ALL the entrances they were using. Extremely happy with his work and the price that Nextgen Pest Solutions set. 10 out of 10
David was punctual and professional! He made sure to properly fix any holes where the rodents could come in and kept us informed along the way. He also stayed until the job was done even though it was cold and late. Would recommend David and Nextgen Pest Solutions for anyone dealing with a pest problem!
Incredibly responsive, very professional and just really nice people. David was very diligent, professional, informative and sealed areas of my home to prevent future issues. Would highly recommend this business and I consider myself lucky to have found this company.
I have been using NextGen for almost 5 years for my home and business. Every person with this company has gone above and beyond to provide excellent service. We have used them for monthly pest control, mosquito control, issues with pests in the attic and rodent control and mitigation. We have an older commercial property located near a restaurant that has needed mitigation in the crawl space on multiple occasions. They have been there to handle the situation quickly and quietly with no issue to the business. I can’t recommend NextGen enough.
Dave was great. Came to our home and quickly identified the issue with rodents in our crawl space. He took the time to seal every single possible entry point and that…was not easy. Our crawl is no more than 1.5-2 foot tall where the rodents were gaining access. Regardless of the challenge…David got it done. He was professional and respectful. He was also 25% cheaper than his competitor. Would use again in a heart beat! .
John Paul did wonders for my apartment. It went from seeing a bunch of rodents to barely none at all. He’s courteous,professional and gets the job done. Would recommend him to anyone. Thanks John Paul.
Had squirrels in the attic. Fast and easy appointment. First visit, came to access the situation and immediately started working. Lots of patching done to block squirrels from getting into the attic. All done the first visit! Once done, set traps in attic. Came back a few more times to make sure no more squirrels. Wonderful, professional, nice!! Will definitely recommend to all our friends and family!!
David -and William- were extremely professional and took care of our pest issues within a week. I would highly recommend their service & look forward to using them in the future (although I think the job David did will not require it anytime soon). Very good guys. It’s only been about a month but cannot speak more highly than the job that was done
David and Jay super professional. A prior inspector from another company wanted to charge $1500 and he didn't even look at the Chimney. smh. David and Jay super professional and took care of the issue. my Chimney at the top needed to be sealed.
David came out and was extremely professional, took time to explain everything and gave the impression that he was invested in doing a good job.<br><br>For a sizeable house with multiple potential entry points, they did a very thorough service
I contacted Nextgen last weekend, they are available 24hrs. Messaged nextgen through their website on Google and Amy Foster setup the call promptly, wrote up the contract and I signed it on Sunday itself. Nextgen Scheduler called on Monday and since we needed it asap. Received an appt for Tuesday afternoon. David was very prompt and professional. He did a thorough investigation of the property inside and outside and went about sealing the property from rodents, meanwhile explaining possibilities of incursions at various points in the house. He was meticulous in sealing holes/crevices and setting up traps. David is a gentleman who loves the work he does and it shows. Arrived at 5:30 pm and wrapped up after 9pm. Great work so far and model for customer satisfaction!
David was the best. He was extremely thorough and detailed. He was very knowledgeable and answered all of my questions. He was early and very professional. Two thumbs up!!
David was personable and committed to doing the job correctly. It was cold and eventually got dark, yet he kept at it until the chew holes and potential entry points were closed. As well, I shopped around and Nextgen had the best price by a wide margin. Very happy with my service, thus far.
JP is professional and very knowledgeable. He takes pride in his work and he is genuinely dedicated to giving great customer service. Because of his helpfulness, I highly recommend this company if you have a need for pest control services.
James was very cordial and friendly. He cared enough to stop by to check the traps because he was on the area. I appreciate his attention to our needs and we definitely felt taken care of. He even called his manager to assist in trapping that buggar! Thanks NextGen!
Joe came out and was very nice and informative. He checked our house for termites and helped with the many ant piles we have.. I would call this company again. Thank you so much for coming out and helping us
Joe did an excellent job spraying my house after I discovered that my cat bought fleas inside. He was on time, professional, & knowledgeable. I will definitely be requesting him & using this company again in the future!
David was great. He arrived when he said he would and texted when he was close as a courtesy. He explained what he was going to do and then showed me his results at the end of the day...a HOT day. He explained how the process would continue now that traps have been set and holes plugged. At the office, Amy was great, responsive and knowledgeable...AND pleasant to talk to. I called at least 7 companies. Nextgen provided the clearest, most comprehensive service with no “Buts” or “ifs.” I am confidant with this service and will follow up on this review if anything changes.
David was very knowledgeable and thorough with his assessment of my issue. He explained the entire procedure and hopefully now the problem is resolved. I would definitely recommend Next-gen and if possible, request David as your technician. He is awesome.
James was friendly, professional and efficient . I called in a panic after a few no’s from other ‘24 hr’ pest control companies. * insert eye roll here*. James put my mind at ease and most importantly showed up and took care of my unwanted visitor within a few hours and with expertise. I was able to get on with the rest of my day. Thank you!!
Couldn't say enough about this company. They were fantastic!! Very professional. My fiancé and I had beg bugs and were getting bit left and right. We called Nex Gen at 6am and they promptly got back to us. We spoke with James who was very informed and professional. He knew his stuff! He came through and got rid of the bed bugs within a few hours. I would definetly recommend!!
Dave (our service technician) went above and beyond with his service; he stayed well after sundown to ensure the job was completed! He had a such a pleasant attitude and an incredible work ethic. Kim (in the office) also did an excellent job of answering all of our questions and scheduling our appointments. Overall, I’m very happy with Next Gen’s service!
NeXtgen is definitely the company to call for any pest or wildlife service. I had a big problem with a dead wild animal that had gotten trapped in my attic. NeXtgen not only had a quick response, they were very reasonably priced. Their service guy, David, was thorough. Locating the carcass was difficult, but David stuck with it and was able to locate and successfully resolve the problem. I originally called NeXtgen because they are veteran owned. I will call them for any future pest or wildlife problems because of their quick response, excellent service, affordable price and service guys like David who get the job done.
David was very professional, efficient and hard-working. He serviced our home like it was his own. We would definitely use them again!
David was extremely professional and seemed very knowledgeable about rodent exclusion. He was also on time and very courteous his entire time at our home. We would use NextGen Pest Solutions again for sure!!
The team member that came to our house was very polite and was clear on what he was doing and his plan to get the job done. He was helpful in answering questions and made us feel confident the job was done correctly
We had a rodent problem that had to be resolved immediately. My fiance and I did our research of the other companies however they were simply too expensive then we came across Nextgen. From the first appointment setting phone call to John the technician coming out we were very satisfied with his knowledge as well as professionalism. Initially we could not afford a full-service however after speaking with the corporate office they were able to provide us with an affordable full service. The next day Dave the technician was on time and explained in simple terms the process as well as how long it would take. I must say he is a man of his word we highly recommend Nextgen.
Thank you David! I’m so glad you were able to come out the same day I called. Your work & professionalism are greatly appreciated. Thank you for taking care of that yucky, dead animal and cleaning the entire area. You’d never know it happened! Glad that nasty, smelly mess is gone!
We called NextGen for bat removal and exclusion. David with NextGen did an excellent job! He was super professional and thorough in his work. Highly recommend!
Called this morning and received same day service as Dave continually contacted me about his progress to get to my home, before time of his original estimate. Upon arrival he was very professional in examining the exterior of my house and discussing a couple options. He was completely polite made sure that there was no other damage to my home and took less than 45 minutes to complete the job.
David was awesome! He communicated throughout the whole process what he was doing and why, and made sure our fur babies were secure before going in and out of the house which we really appreciated! Highly recommend!
David came out quickly to get a snake out of the kitchen. He was great, helped look for openings that it may have come through and sprayed repellent. Highly recommend.
The technicians in Nextgen are really professional and always on time. I had taken the services for infestation problem and the guys did really a great job. They are available and responsive. I really appreciate Dave, Jay, John and James for their services and their professionalism.
The house I recently bought has a large builder's gap and no gutter covers, and rats decided to take up residence in my attic a couple weeks ago. NextGen gave me an affordable price over the phone and got my service scheduled for a couple business days later. Dave was my service guy, and he's great! He's very friendly, professional, and communicative. He and his helper stayed until dark on my first appointment installing a drip edge barrier to my attic, and he came back on a Saturday to finish the work. We're only a week into the trapping, but I haven't heard a single noise from my attic since the night Dave put out traps, so I'm confident that his work will keep them out. Very pleased with the service and cost!
David was wonderful! He showed up on time and did a very thorough inspection before sealing. Thank you so much Nextgen!
About a week ago, my wife and I began hearing strange sounds in the attic of of home during the middle of the night. Each night they became more vigorous and alarming as they scratched and bumped around. I knew that something beyond my abilities had to be done. I located NeXtgen Pest Solutions on the internet. I took a chance and gave them a call. They were able to work me into their schedule within 2 days. David, a technician with NeXtgen, showed up on time and was able to quickly evaluate my situation, which turned out to be a flying squirrel infestation. .David went to work and found all of the places where a creature could sneak into our house. With his coworker, Robert, they sealed all of the critter leaks. David and Robert were courteous, friendly, and professional. as I observed them go about their work, it was obvious to me that they were very capable and knowledgeable in their field, paying attention to all of the details. I want to thank David and Robert personally for a job well done, and I appreciate the service that NEXgen provided for us upon such short notice.
After some fruitless attempts to rid my deck of some raccoons, I contacted the folks at NextGen for help. I was especially drawn to the fact that they humanely trap and relocate them. We ended up trapping four raccoons. Each time I called them to alert them of the latest trapping I was kept full apprised of when someone would be out to get the latest. While I do hope we’ve seen the last of them I know who to call if I need more help. Highly recommended!
Nextgen completed wildlife services for my residence. David and his coworker were very friendly and personable! That is an added bonus when dealing with contractors and companies! In addition, they were extremely detailed and informative during their inspection and while they completed the work sealing off entry points on the house. Their work and communication were exemplary! I would definitely use this company again due to their positive attributes.
This is my second time using these guys and the second experience was just as great as the first! They are super friendly and professional! Nothing makes me feel more at ease than to have all of my questions and concerns answered with confidence ! David answered EVERYTHING! What made me feel even more appreciated is that he remembered me from the past! He was extremely punctual. He even arrived a hour early. I thought due to the rain, my appointment was going to be canceled but he even handled the outside job in the rain!! I highly recommend this business to EVERYONE! Seriously! It’s worth the money and I love the fact that they stand behind their guarantee!
David came out today to seal my house and help us get rid of some pesky rodents that have found their way inside. They were very professional, knowledgeable, and thoroughly inspected our house. I’d highly recommend!
We had raccoons in our attic. David and Manny inspected the whole outside and found all points of entry, closed all of them, and set traps in our attic. They were so nice and thorough. We’ve had several people come back and check the traps and remove the raccoons. Thank you for your help!
They were on time, very thorough and very professional. I called on a Wednesday night and they were here by Friday afternoon.<br><br>David and Manny spent almost 4 hours going through my crawl space and around the exterior of my home sealing up places where rats were coming in. They then set traps for any trapped rats, and even removed 4 that had been caught on traps I had set previously.<br><br>They were respectful of my property and very professional. Only time will tell how sealed everything is, but they showed me pictures of everything they closed up so I am hoping for great results.<br><br>Nextgen also backs their work for a year, so if anything else comes up, they’ll come back free of charge within that year.
Mike did a great job removing a Copperhead snake that got into our garage last night. I’ve never been more thankful for 24/7 service! He came quickly and found and removed the snake efficiently. I would not hesitate to recommend him and Nextgen!
We work with NextGen on our Apartment Community and LOVE them! They show up on time each week and are always professional. If you are looking for a pest control company, I would highly recommend them!
Great company to do business with. These guys text a reminder when it’s time for them to come out. They send Veterans out and do a thorough job, bill your on file credit card a fair price and then send a receipt to your e-mail address. Seamless and unbelievably convenient. AND, the annual service comes with a termite bond. What more could you ask for?
When we discovered that my daughter had bed bug bites (which she was concealing), I was frantic to get the problem taken care of. Nexgen came over the very next day and treated the room. The house inspection revealed that the problem was strictly in one room. These folks are knowledgeable, efficient, and effective. Hudson did a superb job of ridding our problem and letting me know what to expect every step of the way. Terminex didn't even keep their appointment with me. As it turns out, not all bug folks will deal with bed bugs. NexGen is a step above and a world beyond other companies.
I had a miserable bed bug experience. This company was very responsive, timely, came back several times to make sure they were gone and sort of played therapist too ha ha. This is an emotional thing to deal with and I really appreciate their patience. They gave me a lot of education too, what to look for when I travel. It’s not a cheap service, but they guarantee it for 3 months. Don’t try this yourself.