HomeShield Pest Control

5(2957 reviews)
HomeShield Pest Control — attic cleaning company in Los Angeles, CA

Location

6108 Venice Blvd., Los Angeles, CA 90034

6108 Venice Blvd., Los Angeles, CA 90034

Business Hours

Friday
7AM-7PM
Monday
7AM-7PM
Saturday
8AM-5PM
Sunday
Closed
Thursday
7AM-7PM
Tuesday
7AM-7PM
Wednesday
7AM-7PM

Reviews

Jacob Morgan
5

Marcus Pamilton did a great job servicing our home. He was friendly, knowledgable, and was even able to get the cobwebs 2 stories up under my front porch! Highly recommend him.

Marie McInnes
5

Roland is excellent at his work -attacks out many many outdoor webs high and low! HomeShield is true to their word. Great service

Jill Anderbery
5

Hi, want to say how detailed oriented and thorough Marcus is when spraying our home. He is personable and patient while we are trying to coral the dogs.<br>Thank you

Karen Byrd
5

Xavier was prompt, efficient and thoroughly explained the process of treating for fleas. I was amazed at all the 5* reviews and now I totally get it! If you must have it done, I would highly recommend them.

Monica Mitchell
5

I got three different inspections/quotes from three different companies when I found termite damage on my property and Luis at HomeShield was by far the most thorough, communicative, and helpful. Though HomeShield's quote wasn't the lowest, Luis worked with me to make sure I got what I needed at a price that made sense and he made sure to answer all of my questions and address my concerns. All the technicians they sent were on time, gave me a heads-up when they were on their way, and did quick and professional work. Daniel was especially helpful explaining and executing the subterranean treatment and Rudy went above and beyond repairing the damaged woodwork. Appreciate them all and will definitely use them again if/when needed!

Carol Summers
5

Young man was great polite, and informative. You can send him anytime and I would appreciate it. I give you a five star plus for the service today

Julie Van
5

Our technician Marcus and Roland have been servicing my home for awhile and are consistently thorough and communicative. When new things pop-up, it's very easy to inform them and they are always happy to help.

sierra maitlen
5

Luis was very thorough and knowledgeable. He took the time to explain what was included in the service and pointed out things about the house I wouldn’t have noticed. Really appreciated his help.

Michele Ciaccio
5

Braden did an excellent job inspecting our house. He was thorough, professional, and took the time to explain what he was looking for and what we should keep an eye on. He answered all of our questions clearly and made the whole process easy and reassuring. Highly recommend working with him!

Laura Favela
5

Sean was our Home Shield service technician. He checked in and explained areas he covered. He arrived on time and thorough in all areas. We look forward to continued service.

Elizabeth Bevan
5

Great company to work with! They are thoughtful, attentive and communicate well. Thank you to Luke in the office for answering all my questions and to Anthony who took care of the yard service. Your professionalism is outstanding.

Brian Pohl
5

When we first signed up with HomeShield we met with Shawn who went out of his way to make sure my mom was completely satisfied with their service. Today my mom met with Marcus and he was an exact representation of Shawn and the HomeShield commitment to Service. Marcus followed up to the property several days later to make sure the problem areas were taken care of. She was really happy with Shawn, and now just as happy with Marcus. Thanks guys for making my mom feel comfortable with you in her home and providing top notch quality service. Thank You for your attention to detail.

Adrienne Panlilio
5

I’ve been with this company for several years. I am never disappointed with their work. Staff if very communicative, knowledgeable, and thorough. Highly recommend Without reservation

Nathalie Osegueda
5

Sean was great , he was kind and respectful of my property . Services were completed as usual.

Kristine Raia
5

HomeShield Pest Control is great. Our regular technician, Brian, is friendly, informative and will answer any questions you might have. I get notice in advance of when they are coming. And their treatments keep the cockroaches and crickets away!

Irene Sanchez
5

I been having a cloud of Mosquitoes for months now that I’m not able to go and enjoy my garden then my community recommended me Home Shield Pest Control. And I can tell you when they added my treatment then following day it was pouring rain for 1 week and I could not believe The treatment was still working. They still came by and sprayed after the rain till this point my mosquito problem is gone.Great in Communication, amazing prices and great service. What’s most important . One more thing great technicians

jessica W
5

Richard was excellent. Extremely timely and knowledgeable and efficient. I am extremely happy with his service.

Cris Duran
5

We are so relieved to have HomeShield cover our pest-problems! Moving into our home in 2024, we noticed spider sacs, wasp nests, roaches, and termite damage all around the exterior. It didn’t take long for HomeShield to send their expert service rep, Sean, to help eliminate and manage our home pest issues.<br><br>It’s been over a year and we are glad their services have helped maintain our home. We’ve only had Sean come to our property for the regular quarterly service appointments because that’s all we need! It’s quick, effective, and brings us peace of mind.<br><br>HomeShield offers the best pest control services, has great customer engagement, and really awesome service reps, like Sean - we are 100% satisfied!

Julie C
5

I set up a consultation on my mother's behalf after she had concerns about rats in her garage. I called to get some info and set up an appointment, and luckily they had an opening the next day. I spoke to my mother after appointment and she was very happy with their knowledge and professionalism, and said that they were also very courteous and able to start service that day. Thank you so much for making this a simple and easy process for me to do remotely for my mother!

David Barbee
5

I'm totally satisfied with HomeShield. I contacted them with a rodent problem in my walls. They responded quickly and addressed the issue. I now use them for my regular service as well. Brian Kibbe is my usual technician. He's friendly and knowledgable. I feel lucky to have him.

Ricky Jefferson
5

Excellent customer service. Great recommendations, fair, honest, and on time. I was very satisfied with Rudy and Adrian. They showed great care and attention to details. Unlike what i have experience with other workers through other companies in the past. I'm grateful for the good work and honest recommendations.

Richard Pass
5

Jose was very professional in his approach to our problem. He explained the behavior of these rodents and the best way to eliminate them. He was easily to speak with and answered all of our questions.<br>I’d like to have him back in the future.

Romel Cunanan
5

John James was incredibly helpful and went above and beyond treating the trouble spots on the first floor of my home. Great service.

Diana Gruenbaum
5

David was wonderful. He texted before arriving, and was pleasant and professional. He did a thorough inspection, gave me his findings, and let me know he would sending an email with available options and information, which he did.<br>I am very pleased with him and HomeShield. I definitely will recommend them

Justin
5

The tech’s always do a great job and are super friendly. The mosquito service isnt perfect but im so thankful for how much it has improved my ability to relax outside!

sheilajgw
5

Roland has been servicing our house once a month -- and he is very responsive and reliable. He is thorough -- we first circled the house removing spider webs and such from the eves -- then sprayed around the perimiter. He also helped us when we had a cockroach problem early on --he is honest, straighforward -- a great tech. Definitely 5 star!

Jennifer Metcalf
5

Brian K was professional, knowledgeable & personable. I have young children and he explained how he would treat our home to keep it safe for us. Thank you!

Devani Patel
5

Sean did a great first treatment of my home - inside, outside, and garage - very quickly and efficiently. He was also very kind and friendly!

Haotian Xu
4

I have no doubt that it's possible that others had great experiences with this company - the high reviews is what got me in the first place - but after over 6 months of treatment for ants around my house, the situation has not gotten any better. In fact, it has gotten worse. And while nature will always find a way, I did not find customer service and technician support to be very understanding. The typical responses I got from the technicians was: "They're ants", "I don't see any today", "If you water your garden there will be ants", "I don't see any infestations". So ultimately you might give them a shot based on the overall reviews - just no that there is no full solution to ants in SoCal!<br><br>*edited as a supervisor did take responsibility and rectified an issue.*

Lisa Thomas
5

Ryan our technician is absolutely amazing! He always goes above and beyond with kindness and professionalism. And is always right on time. We love Ryan!

Marianela Rindt
5

Daniel was very friendly, explained what he’s doing and what to expect, reviewed the areas that needed treatment, sprayed additional areas that I was concerned about, respected our home and ensured that I had no other concerns before leaving. I highly recommend him and HomeShield Pest Control.

Rita Kay
5

They are professional and friendly. Very easy to work with in setting up an appointment. Notified me before arrival. Courteous and reliable.

Michelle Lowe
5

Multiple beetles kept sneaking in through my sliding door. So I decided to call these guys and they sent Zavier. He arrived on time and very polite. He sealed the gaps, sprayed the area and the beetles disappeared. Really great work.

Elizabeth Guzman
5

We had a great experience with Anthony. He was friendly and very communicative. He explained everything and answered all my questions.

Tarah Jones
5

My husband and I just started using HomeShield Pest Control and they have been great! When I first called, they were very thorough in their explanation of the services that would be done and they worked with me on the price. Also, Brian was our technician and he was awesome! He was very friendly, thorough, and answered all of our questions. We are so happy we decided to go with HomeShield and I would definitely recommend them to anyone looking for pest control services!

M
1

This has been an incredibly frustrating experience. This company is disorganized, unhelpful, and extremely rude at times. My appointments were changed repeatedly without any warning, and every time I tried to get clarity, I received different answers depending on who answered the phone. It feels like nothing is tracked or communicated internally and the customer is left to deal with the chaos.<br><br>I was promised solutions that NEVER came, misled multiple times, and treated as though my concerns were unreasonable. The lack of accountability and the constant shifting of responsibility is infuriating.<br><br>Do yourself a favor and STAY FAR AWAY from HomeShield Pest Control. There are plenty of other pest control providers who actually know how to run their business and treat their customers with respect.

Melody Rogers
5

Your technician Braden I don’t know his last name has been terrific. He’s been helping me catch these critters and then coming and getting rid of them. But as we talk today, I need more work, which you know about, but he deserves more than five gold stars maybe 100.

Cristina Hagan
5

Richard was very good with communicating his status and giving me updates on our service. This is our first<br>Time using this company and our first monthly service. We have signed up for pest, and mosquito service and he is good to check around for<br>Standing water and any changes that may be a problem for breeding grounds. He has been great at communicating with all the services. We are very happy. We have had service for around 1/2 a year.

Elin Surnock
5

This review is for the tech Brian. He is one of the kindest people I’ve worked with in service. He is efficient and quick. He takes the time to listen to the issue to address it correctly. He is understanding and does not make you feel like asking questions is not ok, unlike some of the other techs.

Rick N
5

Our guy, Brian is awesome . Same guy every service date, knows what we need each time. Very professional and courteous. Seamless service. Rick<br>As a side note, we came to Home shield with an ant problem, two years ago. No ants nor other bugs since service began in 2023. Quality!!

T Green
5

Anthony is professional, knowledgeable and communicative. He helped me feel at ease when he helped get rid of hornets that were invading He was on time and followed instructions so thumbs up, waaay up for Anthonytt of Home Shield Pest Control.

ME Jacobson (mejacobson)
5

They do a good job on a regular basis for apartment complex. Techs always let us know they are coming and ask if there are any problem areas that need addressing. All in all good service and environmentally friendly product. 😀🙏

Fred A Lopez
5

I had a great experience with Brian today, thanks to his professionalism, courtesy, and extensive knowledge of pest control. He went above and beyond to protect our home inside and out. It was very refreshing to see him pay so much attention to detail. We are delighted with Home Shield because of Brian and his pleasant demeanor and politeness. Two thumbs up and Five Stars!

Jeffrey Janger
5

We had three Homeshield technicians at out house today and they were all fantastic. Angel Mejía took care of our termite issue- he was at our house for five hours and diligente in getting every possible seea they may have been hiding. Dago Machaca did our monrhly extermination and another guy (missed your name!) did a great job repairing our garage header. All around great service. Thank you.

Edward Preciado
5

Germayn was extremely courteous, professional, and informative. We’ve also had Jose. They are the best. In fact, everybody that we’ve dealt within the company has been really great.

Alexander Lawson
5

Sean was an awesome tech. Thoroughly walked me through the entire process and treated my entire home with care and respect. He honored my requests and was patient with me and my family. Will definitely use him in the future.

Shola Richards
5

Luis was fantastic! He came over to provide a termite inspection, and he very through, super professional, kind and timely. I would definitely use their service again in the future.

Devon Mendez
1

When making the appointments and bidding work they’re great and very attentive, however, as soon as they have the money, the work is subpar and their appointment availability is poor. Below ate photos of multiple spider webs that are supposed to be removed as part of the service and were not. Photo taken 2 min after technician left.

Kurt Blickenstaff
5

Abraham was very thorough to clean the cobwebs which always collect in the garage. When he finished with the attached garage, he didn’t stop but asked if I would like my detached garage de-webbed as well! I left while he was spraying the yard, but noticed from my security camera that he de-webbed my pergola as well! Abraham is thorough even when no one is overseeing his work! I value that in a service!

Katrina S
5

Louis was thorough in his evaluation of my property for termites. His explanation was clear and personable. He was also with patient with my level of understanding. I highly recommend HomeShield to anyone with that has termite concerns.

Lena Cooper
5

Homeshield is a thorough pest company. We have had many techs come to help with the various issues we had and commend them for their great work. Timely, professional and courteous Luis, Adrian, Vladimir and their crews all did very clean and beautiful wood work/repairs along with termite treatment. Brian came to service the house for routine extermination services and sent me detailed information on everything that he did. Glad we chose this company.

Michael Palaniuk
1

Homeshield is a horrible company. Unprofessional and unreliable. I paid them $1600.00 to start the service and then I paid $45/month from Jan-Oct. They came to treat my property 3 times and I kid you not, were there for 30 mins max. In the original estimate, they took 15 photos of areas that needed treatment and literally only treated 3 areas. I would call them and they would say that they would call back and schedule a treatment time and would never call me back. Originally they wanted to tent my property, but because one of my tenants has small children and didn’t want their unit tented, I went with the treatment plan. Respecting my tenants wishes. More work for Homeshield, that they charged me for, but never fulfilled the contract. I cancelled them and cut my losses, because I just couldn’t take being lied too and ignored any longer. Please, for your sake, don’t make the same mistake I did and don’t hire Homeshield Pest Control.

Sarita Dominguez
5

From the date that I made my first call I had amazing service. AJ helped me on the phone and his customer service is superb. Every time I called, I got greeted by Friendly customer service reps. They were quick and willing to give me as much information as possible, addressing all my concerns. The scheduling process was super fast and the date of my treatment. Doggo came in with a super friendly and approachable attitude. He took the time to answer all my questions and address all my concerns as well. The service was quick, but very thorough and his follow up call gave me peace of mind that our roach problem will be resolved at home. I highly recommend this company not only is their service five stars but their prices are decently affordable. I got a whole year of service and I’m looking forward to continuing doing business with them. If you have a bug problem, call them ASAP.

Lei Liew
5

Anthony has been excellent and helped us to get rid of lots of spiders and mosquitos over the years!! He is professional, great at communicating, and effective. Thank you!

Douglas Friedman
5

Really great service from the dispatch call to working with the tech, Abraham. I was a little concerned with them accessing my home without me being there, but the professional way they treated me, put all my concerns to ease. Great job!

Surekha Vasant
5

The technician arrived and he explained what he was going to do. Ibrahim was very nice and professional. He sprayed inside and outside. We got the full service as this is our first time after 8 years. Ibrahim removed all the cobwebs as well.

Sam Z
5

Josh is very professional and very skilled at what he does. He is also very trustworthy and love the pest control service on quarterly basis! We have seen reduction in a lot of the pests.

Marina Grayfer
5

Our experience with the technician is incredible<br>He Came on time<br>Easy to talk to<br>Knows the job<br>Spend enough time<br>Very detailed<br>If we have to recommend the company and the technician of course we will<br>Looking forward to see him again

Amanda Palomo
5

Sean is always thorough and thoughtful when he services our property. Always happy with his service and Home Shield in general. Haven’t seen a bug since we hired them :)

Dana
5

Super smooth - had a huge and very active wasp nest which was taken care of in minutes!

Shizuka Bridget Yamada-Hunter
5

Dago was super helpful and professional! He did a wonderful job on our property and walked me through his plan very clearly. I highly recommend him and Homeshield.

Laina Benkoil
5

I would like to commend our technician, Roland. He took the time to conduct a detailed inspection and understand our specific pest issues. During his visit, he discussed the resolution plan with us, explaining what he was going to do and why it was the most effective approach.

Myra Turley
5

Luis Robles was beyond amazing!! Probably one of the best technicians in any area who has ever come to our home. His attention to detail was impeccable. He explained everything so it was easy to understand and he worked with us to make what we needed affordable. He was kind, punctual and knew his stuff inside and out.

Ruth Ramirez
5

As soon as I walked inside my house I seen the dead fleas on the floors. I am pleased with Zaviers work thank you so much! Ask for him as your service technician great attitude, did the job & left notes of what was done that day. 5 stars overall

Claudia Narvaez-Meza
5

Thank you, Richard for your great service! You arrived on time and was in contact w me after you performed the service. I haven’t seen an ant around the sink area since then! Super polite and great w communicating.

AJ K
5

Just had our first HomeShield service and could not be more pleased. We have moved a lot and this is the best professional we have ever had. Zavier was very thorough and educated us on everything he was doing and what to expect. He was detailed, made very helpful observations and completed the job with care.

Katherine Pacpaco
5

We just completed our first service. Zavier Notified us prior to his arrival and came to the house on time. He reached out to see if there’s any concerns that he needed to address. While he was here, he was very thorough. He’s was very friendly.

Erin fuller
5

Sean is absolutely the very best and so kind and friendly. My daughter’s are special needs and he always remembers that and he is so good with our cats. I always request him and trust him. I would highly recommend home shield and especially Sean who is the best.

Alberto Bartlett
5

Ryan from HomeShield is efficient, professional, and thorough. He is an excellent technician—friendly, knowledgeable, and detail-oriented. He handled the issue quickly and gave me peace of mind everything was taken care of. Highly recommend!

Meg DeLoatch
5

I have been impressed with all of HomeShield's service providers and Adrian was no exception. He took his time in my attic -- and it was a scorcher today. I appreciate his professionalism and dedication to the job, despite challenging circumstances.

Paul Cirzan
5

Richard came out for our initial visit and he was very thorough and personable. He showed up during the expected time frame and answered all our questions. We have an ant problem and this is our first time using an exterminator. Richard was very reassuring regarding the effectiveness of their products and how Home Shield stands behind their work. The entire experience with Home Shield has been great. Called Orkin to compare prices and they were MUCH more expensive and then they tried to pressure me into making an appointment with them immediately. When I refused, they kept leaving messages saying they could do better on the price. Probably should've led with that.

Evan Graham
5

Richard did a great job helping to protect our home from black widows. He was thorough, professional, personable, and very mindful of our concerns. Fantastic job all around.

Michael Jonathan Smith
5

Homeshield is very on top of it and so appreciate Anthony's great professional service. I called that the mosquitos are super bad this year and they sent Anthony out the next day to come adjust the trap and walk me through what they're doing to address it. Very happy with the service, and we haven't had bugs in the house for years.

Jinhee Kim
5

Xavier just completed the first home treatment, and he was thorough and very pleasant. He took the time to listen and respond/address to all my concerns!

Lisa Greene
5

I had an excellent experience with HomeShield right from my very first contact. AJ was extremely helpful and explained all the services they had to offer in detail. I initially reached out for regular pest control as well as a termite inspection and fumigation, and I was impressed with how clear and professional the communication was from the start.<br><br>When it came time for the actual service, Talmadge Hopper was professional, courteous, and thorough. He quickly identified the problem, exterminated, and set rat traps with great care and attention to detail. What really stood out to me was how efficient the whole process was—he explained everything clearly, answered all of my questions, and made sure I felt comfortable with the steps being taken.<br><br>The rates were very reasonable compared to other companies I’ve looked into. It’s not easy to find a company that is both affordable and professional these days, but HomeShield delivered on both. I also appreciated how prompt and reliable they were—showing up on time and getting the job done right the first time.

Emil Hogen
5

Dominque was very professional and friendly and got the job done quickly. He explained our options and gave us good advice!

Tracy St.Dic
5

Dominic came for our treatment, and he was incredibly thorough and gave some great recommendations for us. This was our second treatment with HomeShield and they’ve been great!

Felix Gamez
1

Terrible follow through. Sales person says one thing and then the technician does the bare minimum. Spent more time talking about his dog than the actual job. Sales person talks a good talk on what the service will include but none of that was done until we mentioned it to the tech as he was trying to leave with barley any work done.I would look elsewhere for pest control. I requested my cancellation fee to be waived. Supposed to hear back in 1-2 days.

Tina Rios
5

Ryan is Knowledgeable, friendly and professional. He explained the process and let me know what to expect. He also verified the services requested so there would be no surprises. He completed a thorough service in a timely manner. 👍

Jenny Jordan
5

I don't often panic about termites but when I do, it's HomeShield to the rescue! (It's swarming season, after all) Tarik showed up and did a thorough walk-through of our home, explaining what we need to look out for. His friendly demeanor is exactly what we've come to expect from all HomeShield staff.

Natalie Nichols
5

I've been using HomeShield for a while now, and Roland is my go-to guy for keeping the ants at bay. He comes on a schedule but also responds fast if I need treatment in between appointments. This summer I also signed up for their mosquito-abatement service, and I'm very pleased with that result as well. Definitely recommend this company.

Andrew Girgis
5

Brian K and HomeShield are great. Brian in particular was friendly, knowledgeable and extremely helpful. He came the next day after experiencing some ants and mosquitoes near my home and he did a great job getting rid of em. Highly recommended

Karmen Babajanians
1

The technician who came out was polite, but the service was rushed, incomplete, and not what was promised. The inside treatment lasted less than two minutes; I had to ask about pet safety (I was not informed otherwise), and the exterior was only sprayed in a few spots. No rodent bait was placed until I insisted; even then, only one was used with attitude ( I found out that they were supposed to put two. I PAID for two)<br><br>The inspector who came later admitted the job was not done correctly, apologized, stated that he would document it, and advised me to call. When I called the company, I was ignored, put on hold, and never called back. I called today and asked to speak with a supervisor. I was told they could send a manager to “re-do” the job for FREE (it doesn't make sense), It has been two day pass from contract and I asked to cancel it and they told me they could wave the $150 penalty but they refused to refund my $150 even though the service was not performed correctly.<br>The supervisor told me she would send an email with the cancellation, but I have not received it yet.<br>Hopefully, the owner will read it and have the decency to pay back our $150.00.<br><br>As seniors, my husband and I felt dismissed and taken advantage of. I will be reporting this company to the BBB. Please don’t be misled by the 5-star reviews—my experience was the opposite.

Marianna Ismail
5

I hired Home shield pest control to come to my house and exterminate. They went above and beyond to accommodate making sure knew exactly when they would arrive. Xavier was absolutely amazing super friendly and explained everything to me before starting. I look forward to having him back at our home For up keep!

Stephannie Lagria
5

Brian from HomeShield Pest Control is awesome to work with. He’s always on time, super friendly, and really knows what he’s doing. He explains things clearly and makes sure the job is done right every time. You can tell he cares about his work and about helping his customers. Definitely appreciate his professionalism and positive attitude — HomeShield is lucky to have him!

Dan Huber
5

I just had my first service with HomeShield. Dominick, my technician, was very thorough in explaining everything to me and going over all the options. He cleaned all the spider webs (there were a lot) and treated all the areas I asked for. I look forward to seeing the results of his work!

ellen wong
5

Dominic is amazing. We just had our new home treated.<br><br>He took the time to explain how everything works and even identified where the ant colony was coming from, treating the tree across our home. He was quick and efficient.<br><br>I cannot recommend him or HomeShield enough. Also if you mention a referral, they will give you a significant discount.

Kate James
5

Home Shield is a company that really cares about their customers and meeting all expectations. Our technician Roland is such a great guy, always going the extra mile and always cheerful and pleasant. Very happy with the service.

Nedacheh
2

Not sure yet!<br>I used them for the first time yesterday. Carson worked with me and gave me a reasonable deal over the phone which I appreciate.<br>But I certainly did not wish to enter a year-long commitment with a penalty equal to the discount amount for early cancellation.<br><br>I still don’t know how effective their method of treatment is for our ongoing aunt and wasp infestation, but as soon as I see any results, I will leave another comment here.<br><br>Roland, showed up, he had a good attitude and was easy going, he was quick and left very quietly without saying goodbye! That being said, he left without removing the wasp nests that were on the outside of the property, and just sprayed the opening on the side of the roof where they were getting in and out.<br>I initially expressed my concerns that there are wasps inside the walls of the house. I requested the removal of the infestation, not just spraying inside the walls to kill them and leaving the remains behind which can cause odor, secondary pest issues, and potential structural damage.<br>I emphasized again, that I would need the nest removed from the inside and not just spray from the outside.<br>Carson assured me that the technician would inspect the situation and proceed accordingly. .<br><br>* I gotta say, after going through and reading buncha other people’s comments, I’m surprised to see how many different technicians work for this company!<br>Hopefully that’s a good sign!<br><br>* I also noticed something else which made me question the accuracy of the reviews!<br>A lot of comments ( newest on top ) were answered but the owner of the company but also edited only 2 days ago, back to back! And I found only one comment from 4 days ago that only had one star which obviously suggests they were unhappy about the service, but nobody from the company, (owner) responded to that comment at all! Hmmmm???

Denise Burleigh
5

Our technician, Jose, was exceptional. He contacted me prior to arrival and was right on time. He explained everything he would be doing and I received a report promptly upon completion. He was friendly and personable and met all my expectations for the initial service visit. I will definitely put in a request for Jose for the next treatment!

Leslie St. Blanc
5

Zavier with HomeShield came out today for our monthly maintenance and was so informative and thorough! He really explained things and what we can do, what the service visit covered and some remedies. Highly recommend!

Robert M
5

We had a great experience with Justin. He was thorough in inspecting every part of the house and took the time to explain details of his findings. He was friendly, respectful, and professional throughout the entire visit and It’s clear he takes pride in providing top-notch service. We feel much more at ease knowing the inspection was done so carefully. Highly recommended!

Julie Van
5

We have been a HomeShield customer for over a year, and we are happy with the service. Roland and Dago service our home twice a month, and since they've started, we haven't had any pest or mosquito issues. I also love that I am in direct communication with Roland and Dago in case anything pops up, which is has and they've been super attentive and helpful!

Austen Moret
5

Been very happy with our service from HomeShield Pest Control. We've had 2 technicians and both were outstanding, friendly and professional. Most recently we had Zavier and he was excellent. Highly recommend him, and we're grateful for his help.

Doreen Bitton
5

I had an amazing experience with HomeShield thanks to Sean! He came out today and went above and beyond to solve a persistent issue I was having with springtails. I had been using another pest control company, but they couldn't figure out why the infestation kept happening in the same spot. Sean took the time to thoroughly inspect the area and was able to identify the root cause of the problem. He was incredibly professional, kind, and knowledgeable. I'm so impressed with the level of service that I'm switching to HomeShield permanently. Thank you, Sean, for your excellent work!

Atsuko Hamajima
5

Roland was very professional and thorough. I really appreciated the detailed and easy-to-understand notes that were sent after the visit — it shows great care and attention to detail. Also, getting a text with an ETA within the 4-hour appointment window was super helpful. Overall, excellent service. Thank you!

Kymberly Franco
5

We always have a great experience with Brian. He has the best attitude - friendly, professional, and easy to talk to. He is also incredibly thorough, taking the time to check every detail and explain everything clearly. Highly recommend!

Kelly Dorafshar
5

Michael and Dee came by and were really pleasant. They explained everything and were extremely thorough. Excellent customer service! They even offered to take off their shoes which I appreciated. Walked me through everything, did inside and out, got all the cob webs and took care of several wasp nests! It was a very excellent experience. Highly recommend. I’m in Woodland Hills. It’s very hot here and I’m pretty sure I live on several colonies! Looking forward to getting rid of them!

Lindsay Fulton
5

Sean is a fantastic technician! I’ve been very happy with the service that this company has provided overall, but he far outshines even the people who originally took care of me. He is incredibly thorough, knowledgeable, and could quickly answer any questions I may have and give me multiple solutions to choose from. He takes his time to ensure everything is done adequately and always points out any concerns he may see along the way. Highly recommend using his services!!!

Summer Rubio
5

We've had a great experience with Brian K., our pest control technician. They were professional, thorough, and friendly. Since using their services, we've noticed a significant improvement—no more pests! Also had a lovely experience with their customer service agent today when I called to ask when our technician would arrive. We highly recommend their services!