Natran Green Pest Control

4.9(1985 reviews)
Natran Green Pest Control — attic cleaning company in Houston, TX

Location

12460 Northwest Fwy Suite B, Houston, TX 77092

12460 Northwest Fwy Suite B, Houston, TX 77092

Business Hours

Friday
8AM-5PM
Monday
8AM-5PM
Saturday
9AM-1PM
Sunday
Closed
Thursday
8AM-5PM
Tuesday
8AM-5PM
Wednesday
8AM-5PM

Reviews

Robert Benavides
5

Very professional and customer focused. Very respectful of our home.

Caroline Canning
5

Tim Cloud is thorough and well spoken when it comes to explaining treatment. He gets the job done and we do not experience pests in between sprays, which is really appreciated.

Julie Major
5

Alex was very pleasant and knowledgeable. He was attentive to detail and an expert in his craft. Thank you for arriving on time and your effective communication.

M Hughes
5

Nathan green services : it was such a pleasure to meet your technician Mr Raul Espinosa. He was very knowledgeable about his job and meticulously checked the property and explained to us that unluckily we are connected to other neighbors which would’ve made his work impossible since the others apparently don’t care about the presence of mice in their attics and the six owners would’ve had to decide to do the job. We really appreciate his time and knowledge . Such a great asset for your company.

Catherine Raines
5

Tim is very professional and kind. This is his 2nd time to do our pest control and just like last time was very thorough and made sure we were satisfied. Excellent customer service!

Anjana Rajkumar
5

What an amazing team. They are genuinely so thorough and kind and professional! Raul was so helpful and really helped out with our specific issues. True problem solvers 10/10 would recommend to anyone having any issues!!!!

chandra B
5

Robert Hale is awesome !<br>Very detail oriented and answered all our questions .<br>Thank you !

Jae Park
5

Raul was exceptional. Hands on and informative. We need more qualified and personable people like him. He set the gold standard !

Cindy Davis
5

Alex was very thorough and informative of the pest/roach problem I am experiencing. He cared and listened to my concerns. I am hopeful the pesticide and bait work to get rid of these pests.

Radeen Kabir
5

Whether you have Marc, Raul, or Damion coming by your home for your pest control needs, you will be very pleased with their service. They are highly professional and thorough. After the first pest control folks we used incorrectly told us we had American cockroaches when in fact we had mice, we reached out to Natran and they came by right away. Natran's traps helped us exterminate a number of mice and they also sealed the openings at our home. I highly recommend their services. And Kate at their office is great and will connect you to the right pest control professional, who is very well trained and dependable.

Doug Block
5

Great pest company. Highly recommend them for fast, effective, and professional pest control. We'll be using them for regular service from now on!

Gee Gee P
5

Caleb Echols did a great job and is very knowledgeable and nice! Thanks for sending an excellent technician! We have noticed favorable results after treatment and no more fleas in the house and flea-bitten ankles! We appreciate that the products used feel safe and no smell was left in the house. We are quite pleased and highly recommend!

Kevin Harris
5

Tim Cloud was great! Professional and personable. If I may, I would love to request him for future appointments!

Taher Abdelsalam
5

Robert did a great job<br>Very detailed and no rushing

lalo “ticklemypickle”
5

Raul was very helpful 😊 I'm glad we got in contact with these people

Sean Cannon
5

I will give it to Natran, the customer service is supreme! For a company to sit there and listen to your concerns and then fix them almost immediately, and say "you know, I don't think we conveyed the right information to begin with to you, but we are going to take responsibility for it!" says A LOT!!!! Thank you again, for your prompt resolution!

Allie L
5

Lorenzo did a great job and he was very efficient - he called ahead so I could open the gate, he serviced the mosquito traps and explained how they work. We discussed the cool weather hoping it will come in a couple of months. He was very pleasant and I appreciate his service!

Nancy Esparza
5

Caleb did a wonderful job! He was polite and helpful. Great service!

Dr. Ruena S. Wood
5

Robert Hale was very thorough in treating our home. I told him that I would like to request him to be my permanent technician. His work far exceeded the two technicians that treated our place. He was also very helpful in giving me information to maintain that our house is free from pest. May I please request him to be the assigned technician whenever he is around my area? Thank you so much Robert!

B Childs
5

Sebastian was on time and very thorough. He did an excellent job.

Nicholas Torres
5

Awesome service from Tim cloud<br>well experience ! Get the job done! Very professional

Ashley Meckelborg
5

Nathan Pest has been great - Timothy was particularly friendly, professional, and helpful!

Travis Abdo
5

Tim Cloud was very knowledgeable and easy to talk to. He was thorough and made sure he cleaned up after himself. I recommend Tim with the Natran team.

Lauren Dumesnil
5

Natran Green Pest Control did a great job with ensuring we understood the process of our treatment. Specifically Arturo did an excellent job reassuring us about the steps we needed to take to protect our home from future pests.

Sahily0721
5

I loved how Tim took the time to explain everything. He did a great job. Thank you.

John & Megan Pedersen
5

Tim Cloud from Natran was great in informing me about how the service was going to be performed, as well as thoroughly answering any questions I had and making sure my family would be safe during treatment. I feel like he did a balanced job of treating the interior enough without going crazy with spraying. He was also very thorough in treating our exterior. Would highly recommend.

Mary Bray
5

Lorenzo did a good job - he listened to my concerns very well, and he addressed them very professionaly.

Baneja
5

Great experience so far. Yesterday , Sabio Rangel came for evaluation and first treatment.<br>He was very knowledgeable and detailed.<br>Answered all our questions and explained what is in Natran’s treatment solution.<br>So far- would recommend.

Marcassa Blackwell
5

I chose green pest control because I have little ones running around and needed something that was not only safe but effective.<br>Phone call with Cristian - Great! Explained everything in a way that was comforting and easy to understand.<br>Service with Reed & Ivan - Awesome! These young men were friendly & thoroughly took care of my home.

Maricruz Buznego
5

I had heard great things about Natran and there amazing pet friendly chemicals. So I knew when we bought our home I would be contacting them for services asap. Arturo came for our initial service and was amazing! He walked me through everything that’s was going to get done. He was super friendly and always with a smile! We have only had one treatment from Natran but I know this is the best decision I have made for our new home.

Mercedes Geaslin
5

My first experience having to call an exterminator. Sabino with Natran was very informative and told me exactly what he was going to do. Very nice employee and he did a great job! Thank you 😊

Catherine Stone
5

Highly recommend! Customer service has been great from the start and our problem was solved in the first treatment. They take care of so many things! We just wish we would have called them sooner.

Lauren Marie Lively
5

David Brooks did a thorough termite inspection of our home and checked all of our Sentricon Termite bait stations.<br>He answered all of my questions and really cares about helping us to keep our home safe. Sentricon really works and is worth every penny.

Shawn Capell
5

What a great initial service. Tim Cloud, my Technician was thorough, informative and very professional. I’m glad I signed a contract. Natran is definitely worth it.<br><br>In summation, an Green Pest Service did an excellent job—the technicians were professional, the treatment was effective, and the eco-friendly products worked perfectly. Highly recommend!

Mary Love
5

Sebastian is excellent, his work is outstanding and he is very personable and polite. I appreciate the work he did, especially taking care of those wasp nests.

pandagirl 2007
5

Tim Cloud came in to our home with his Big smile 😃 and Happy self! What a gentleman he is!!! I could just eat him up he’s such a sweetheart and so handsome 😉😉 He heard our issue we’ve been having a decided to spray the whole house!!! Thank You Tim!!! You are a True Blessing!!!

Alyssa
5

Arturo was punctual, professional, and incredibly helpful. His knowledge about pest control was impressive, and he took the time to explain the process clearly. The services he performed were fantastic, and I’m truly grateful and glad that he was our service technician. I feel very confident that the pests will be gone thanks to his thorough work. Highly recommend!

Jessica Jameson
5

Been using Natran for a couple years! They do excellent work and love the level of communication.

Fran Morris
5

Damien was GREAT! He didn’t rush, explained what he was treating for, took the time to listen to our concerns and was friendly with a great attitude. Particularly appreciated time he took to check our exclusions and clean off the cobwebs.

Roy Nichol
5

Gregory is a fantastic technician and I apreciate how serious he takes his work .<br>My concern is he did not find any other leaks other than the two I showed him the previous technician had missed , and he had to refill the barrel after I paid to have it refilled a couple of weeks ago. I have been with you over ten years and I have always only needed to refill barrel every three months or so ..you may be missing something

Carol Gfell
5

Robert was very personable and knowledgeable about the duties he was doing around and inside the house. He also gave me good advice how to further protect my home from bugs and rodents. It was a pleasure to have him in our home.

Naomi Shiloh
5

We had our first treatment with Natran and were very pleased. Thank you for offering this great service!

John
5

Robert H. did a fantastic and thorough job of pest control on our home today. He was very patient and addressed any concerns that I had. Keep up the great work Robert!

sandra didlake
5

Tim Cloud did my service today, and he is great! So friendly, so helpful. As a bonus, he always gets all the spider webs out of my garage corners and ceilings. All the service people are friendly and polite and helpful, but Tim is exceptional. I love this company. I have a dog and have always had at least one dog so safe non-poisonous pest control is paramount for me. I hardly ever have any roaches or spiders in my house, and the ones I have had (maybe 3 or 4 a year) are almost always dead ones. I highly recommend Natran for pest control.

Autumn M
5

Customer service was on point. Robert H. Was my technician and was informative, thorough and professional. He took his time to answer and explain any questions I had. As for pest control it’s only been one day but their approach seems solid. They tackled my roach problem from multiple angles. Leaving traps, bait and spraying indoors as well as outdoors and put product on a nearby sewer. I like that the company is more health conscious about chemicals and uses a more holistic approach to pest control.<br>Thank you!

Maid Professional
5

Tim Cloud was awesome. Professional. Knowledgeable. Friendly. Respectful.<br><br>Thank you guys for your great customer service.

cara moore
1

This is the worst possible choice for pest control. I have dealt with rodent and cockroach problems from living on the water in Galveston & under contract for years with them and I am still having horrific problems. They will show up but whatever they use doesn’t work I would definitely not use these people. this is a photograph of my water, glass water pitcher🤢

Veronica Davidson
5

Mr. Jorge Ordonez did an excellent and professional job! He took extra care in dealing with fire ants and even moved water spout concrete drainage in order to spray the fire ants. All spider web and outside wasp nests were removed. I highly recommend Natran Green Pest Control!

Vanessa Reniers
5

I had a bad experience with another Pest Control company, and my neighbor recommended Natran. Great customer service all natural products, and detailed follow up. Highly recommend.

Kimberly Wilkinson
5

Great people! Great service! Natural products.<br><br>So nice to use a company that still have values and done their work to the highest standards, always.<br><br>I highly recommend using them.<br><br>2/23 update- team is extremely thorough and professional. Great follow up and explanations of services performed at each visit.<br><br>4/3 - update—-Christopher was so helpful today and reminded me that they cover service in between my regularly scheduled service if I have any issues. They are amazing!<br><br>6/27- they came and installed the termite traps today. It was challenging because of our deck design, but they did a great job, making sure to not damage the wood plank, even when I told them if they did, it was ok. We have used this company for serval years and I HIGHLY RECOMMEND them. They do a fantastic job - every time….not just when we are watching.

Yefim Sapozhnikov
5

Edwin Moz blinded us with the level and quality of services provided.<br>The most professional and knowledgeable pest control service we have seen so far.<br><br>Looking forward to seeing long lasting results that would back up the great service.

Jill Simon
5

Natran is an excellent company. All of their staff is so polite, helpful and friendly. They have taken care of all the critters and crawly things that are around our house without harming the environment or my happy squirrels. I highly recommend this company.

Nicole Jones
5

Tim did an excellent job treating my home. He was very knowledgeable and explained everything to my family and I. I would highly recommend him and I’ll use him again myself.

Soojung Min
5

I had a great experience with this pest control company thanks to Tim Cloud. He was incredibly kind, professional, and took the time to explain everything in detail. I really appreciated how thorough and patient he was. Because of Tim, I definitely plan to keep using this company in the future. Highly recommend!

Amanda Vlastas
5

I had a great experience with Edwin doing this service! He was professional, thorough, and took the time to explain everything they did. I had noticed a few cockroaches, and he baited the attic and placed glue boards to prevent them from coming out near the stairs — which gave me immediate peace of mind. He also refreshed my mosquito traps. I really appreciate the attention to detail and follow-up. Highly recommend!

Kerri Houck
5

The service from Natran was great! Tim came in and explained everything he was doing. He was informative and took care of my home with the same care I would!

Jacqueline Germain
5

We had Tim perform our pest control service today. He is personable and polite, and he provided the best service we have received from your company. He washed all the containers outside before putting new products in and did all the fogging. My husband was very pleased with the service. Thank you!

Karen Feldman
5

Edwin from Natran Green Pest Control was very thorough and provided excellent service! He listened to our concerns and took the time to address them. We were very pleased with his service!

Matthew Treadway
5

Service was very great! Showed up on time and finished in a timely manner. Technician was very helpful and explained how the process worked. Appreciate the great customer service!

Dan Wolterman
5

Lorenzo was very thorough in his inspection and treatments. He let me know what he was doing and why he was doing it. Excellent communication and customer service.

Jonathan Richard
5

I would like to extend my sincere appreciation to Marc V. withe Natran for his exceptional professionalism, attention to detail, and for taking the time to thoroughly educate me and answer all of my questions. It is truly reassuring and refreshing to encounter a Natran employee of his caliber.<br><br>Marc’s dedication and pride in his work were evident from the moment he arrived. His presence not only gave me peace of mind, but also confirmed that I made the right decision in choosing Natran. It is professionals like Marc who set the standard for excellence and help build trust with customers.<br><br>In today’s workforce, it’s rare to come across individuals who are this committed and passionate about what they do. Please take care of Marc—he is a valuable asset to your team and more than deserving of recognition and reward.<br><br>Thank you again for the outstanding service.

Karen Cook
5

Tim was amazing! He walked me through all of the services they provide and made sure everything made sense and sounded good to me. He also let me know how ongoing service would work going forward. He answered all my questions and was super kind and helpful. 11/10 highly recommend!

Lisa Petito
5

Sabino did a great job. Very professional and friendly. I have been doing business with Natran for years. First class company and green products.

Barbara Wittorf
5

Robert does a fantastic job! He communicates well, updating on arrival time. He is thorough, and keeps his promises, and explains clearly what he did. We appreciate his focus and effort keeping our home bug free. Thank you!

Robbie Benson
5

Joshua (Spidey) was absolutely fantastic. He was professional and also very personable. The service was very thorough and communication was A+. I highly recommend Natran for your pest control needs!

Derek and Shenequa Aranda
5

Tim always does a phenomenal job. He’s thorough, cleaning anything that he sees, spraying and granulating. He’s courteous and professional and I’m glad that he’s taking care of our home.

Cindy
5

Excellent service! Damion and Tim were both professional, punctual, and extremely thorough in assessing my home for trap setups and treatment plan. Damion really took the time to explain the process and provided helpful tips. Damion set up all the necessary traps and Tim did a followup a few days. Highly recommend their services!

Cameron Hayes
5

Natran has always given us the best customer service, treating us with respect and listening to our concerns. Their products are great and effective. The best part is that it leaves your own smelling nice and clean instead of smelling like chemicals like the other guys!

Arturo Aviles
5

I highly recommend Natran. Technician Rober Hale was very professional, friendly and very knowledgeable. He went beyond by closing the gaps, checked the attic, checked for any holes in the house, and swept the garage for spiderweb. He did a great job taking care the interior and exterior! We are looking forward for our next service with Robert, Overall, we are satisfied with Natran, thank you!

R Clark
5

Extremely impressed with the professionalism…from calling to set up turn appointment to having a tech (Caleb) come out Christmas Eve and treat my home and answer all questions. I have a12 month plan and hope to have the same service for the duration of the contract.

Morgan Sorenson
5

Our technician, Timothy, was very punctual, efficient, and friendly. He was also very thorough when spraying our house and garage. We highly recommend him as a technician!

The Pattons
5

Just had our first service with Natran and it was a great experience. Our technician, Tim Cloud, was very knowledgeable about the service/products. I feel much more comfortable using Natran with small children in the home. 10/10

Shayna Gossage
5

Excellent customer service! Everyone I’ve ever spoken with from Natran has always been kind, knowledgeable and eager to meet our needs as customers. They offer a service that works exceptionally well. Once we saw a couple of bugs in the house after our service and they immediately sent someone out again to make sure all was done to remedy the situation. When we first began, we were moving into a new home and needed move out pest control at our old home and then also to begin pest control at our new home. They worked with us on cost for servicing two locations and making it work. They communicate well, make sure all needs are met and are not pushy about offering new services (they will suggest, but drop it if you say no). I also love that their product is “green” and safe for my kids to be around. If I were to compare this company to another industry, they’d be the Chick-fil-a of pest control. Always going above and beyond with the KINDEST interactions at all times.

JoAnn Kheir
5

Excellent service from start to finish. I called and spoke to Sara and she was so informative and courteous so I made an appointment right away for service.<br>Lorenzo did and outstanding job. He explained what service he was going to provide and really represented Natran Green very well. Did a detailed inspection in my attic and even observed we had a slow leak from the roof that we didn't know of. He patiently answered all my questions and explained the ins and outs of the different pests. Will definitely recommend this company.

Administrative Director
5

Technician Raul was so friendly and provided a comprehensive service at yesterday's visit. We asked for service at short notice, and Natran accommodated us quickly. We're always pleased with the service provided as the product is quite effective and all technicians are incredibly polite and professional.

Meghan Pogue
5

Tim Cloud did my initial service and I could not be happier. He was thorough, explained everything, and was patient with my questions. He was a wonderful introduction to this company and I’m looking forward to working with him and Natran.

Jill Burk
5

Tim was professional, friendly & called ahead of time to let me know he was coming. He showed up on time & gave me some tips before leaving- when great service comes with great people, there's nothing better!

Eric Hoang
5

Kate and Josh were very professional and nice. Josh did a great job taking care of the exterior and interior of our home. He applied a botanical barrier around the foundation, swept the leaves, window sills, and door frames. Josh also took care of the spiderwebs and wasp nests we had. Finally, he granulated our yard to help our home be pest-free. Our home hasn’t had pest control service in over 4 years so it was time. We signed up for the subscription for a good deal ($100 off) since we were referred by my brother and we are looking forward for the next service. Overall, we are satisfied with Natran.

TC Houston
5

I’m very happy with Natran. Their employees are always really nice and knowledgeable, taking the time to explain everything. I moved away from Houston for a couple of years and called Natran on my return to start the service again.<br>No harsh pesticides and animal friendly. The treatment works great at keeping roaches and other bugs away.

Bonni Bohn
5

We have had great experiences with Natran Green Pest Control. From rat extermination to bugs and termites, they do it all well and with a smile. Today Marc came by. He is well-educated about his work and has always come prepared with solutions for our needs. He is also kind and professional. Highly recommend!

Robin Hossman
5

Looking forward to a company that can take care of all of our pest needs. Josh B was very thorough and talked me through everything he did. Having used other bigger name companies before and seeing how they service, I'm very impressed at the attention to detail in this first visit.

susan West
5

I was very pleased. I usually do services like this at times my husband isn't home so that I get spoken to as I make the decisions and would be the one they should talk to but many other companies have deferred to my husband when he is home. My technicians always are courteous and informative to me even when my husband is here. I don't feel like this company is ever trying to swindle me into buying other services and I've never had an issue with them. They always communicate when they will arrive and are always prompt

Farida Oestensen
5

Timothy Cloud performed the last re-service at our house and he was prepared. He had looked up my account information, and took note of the history, and the specific issues we have been dealing with. He was extremely professional, took his time to address my concerns, and explained how the products are intended to work, and what he would do to help. Technicians become the face of the company and customers are often dealing with pests they don't want in their own when they arrive, so having the aptitude and experience to handle such situations deserves 5-stars, which Timothy demonstrated. I hope he will return for our next service.

Peter Huang
5

My wife found Natran through google reviews initially while looking for pest control in our area, and who can resist these impressive ratings? One thing Natran does that almost no one else does is seal up your house from rats/rodents and they do it very well at a reasonable price. Damion was the representative that came out for the initial inspection and quote and the one who did the sealing of our home. Not only did he do an excellent job, this man did it in the middle of the day during the summer time, he was on the roof and outside and spent 5-6 hours. I really appreciate the work Natran did and would highly recommend them.

Coral Matheus
5

Great option for pest control in the Houston area! We love their added mosquito spray. Special shout out to David who visited my home today. He and his team were extremely thorough, personable, and respectful and provided great service even when I initially thought they were trying to sell me something :) Thank you!!

Farida Oestensen
5

Update: from one star to 5. since this post, I was in touch with Natran and I think it was Jessica that I finally got through and discussed what was going on. They offered to re-service and the last technician, Lorenzo did a very thorough job. While I decided to cancel, I’m torn between sacrificing a green solution to procure something else. I let Jessica know a lot of the frustration I had was with the techs not knowing the history of the account and I would have to re-explain our challenges with spiders, and oftentimes they would miss sweeping webs and I’d see them afterwards. If Lorenzo had not done such a good job the last time, I may not be here still considering them for continued service.<br><br>—-<br><br>web on my floor robot charging station visible in the hallway. Attention to detail has been poor and they can’t get rid of my spider problem. Not sure how they can guarantee the services when we have had this problem for almost 4 months.

Loree Hudson
5

The young man who came to my home was polite, informative, professional and above all, honest, in his assessment of my home. He found no present termites. I do know I have some damage from previous damage, but he could have told me they were still there. In this day my and time, I find his honesty refreshing. He did suggest I get protection for my home, as its older, but no intimidated sales pitch or pressure. I recommend this company and are seriously considering his recommendations. Thank you

Blake Miller
5

Highly recommend Natran Green. The process to book service was quick and someone was out the next day. Gregory did an amazing job servicing our home and gave us great advice to help prevent pests even further.

Kevin Williams
5

I called Nathan out due to a small rodent entering my home after Hurricane Beryl. The customer service was great and the service was even better. Marc the technician came out and set some bait and rodent traps and sprayed for other bugs and pest. Let's just say I haven't seen much of anything since Marc came out. I would recommend Natran services to others as well

Brenda Merino
5

From the moment I was greeted on the phone by Brisa the conversation was amicable. She was very informative about the services that are offered and felt confident in my decision. Victor did an amazing job in being very thorough and professional on the initial service. Would recommend Natran to friends and neighbors!!

Raquel Perez
5

I've never had a pest issue but with all the rain i feel like everything is in the house! It was an incredibly hot day but Lorenzo was very helpful. Made sure to check everything completely, took his time and got rid of all the spiderwebs around the house and I love that they cover their shoes before stepping foot inside your home! Then Antonio came out on a last minute emergency request (the same day) to inspect for termites! We have them! He was very thorough during the inspection and made sure to explain every possible option to me. From the technicians to everyone I talked to on the phone, the whole team was very helpful and friendly! Kate was super helpful trying to schedule around my availability! Thanks you so much guys, I really appreciate your help today!!

Wendy Taylor
5

Damion was my tech, he's been out twice to check on pest control in attic. He's informative, friendly, explained step by step what he was going to do. Excellent customer service. Sebastian and Victor came out 1st day on 5/25/24 and I don't have anymore mosquitoes in my yard. We can actually enjoy the outdoors without mosquitoes attacking us day or night. I'm glad I found this company. Especially, since they are Eco-Friendly I have pets and kids playing in my yard so I wanted it safe for everyone. I have rodents in attic so they keep coming once a week to check on traps and patch up entry points around the house. Highly recommend to use them!

Caz Alexander
5

This is a great company! They have very affordable services and they definitely get the job done. Caleb has been my tech and he’s very knowledgeable at explaining the service being rendered. He’s very professional and does a very thorough job. If any issues or questions arise, Nathan’s staff are quick and sufficient at resolving.

Amanda Crook
5

David was my tech today and did an awesome job! I have been a Natran customer since we moved here and love their service. They are knowledgeable, user safer products, always listen and know what to do with any pest. My favorite part of their service is when they walk the property and remove any webs/nests. Also, if you have a problem before they are due to come back out, they'll come out again free of charge. Natran strives to do better and it shows. Keep up the great work!

Sarah Talakoub-Perez
5

Today was my first experience with pest control in general and this company. Everyone was extremely professional and educational from Sarah answered the phone and help me put the right plan and scheduling. To Stephen, the technician that came out and performed inspection and services for my home. I felt extremely comfortable with him going in and out and around my home. He was very educational and pointed out things. I hadn’t even noticed and helped me decide how to approach taking care of them. I hope I’m able to get the same technician every time. as a small business owner technicians like him and the inside team as well have all of the qualities that I expect from my own employees. I definitely recommend them!

M C
4

***Update - the business reached out to me and and has expressed their apologies and acknowledged the challenges I had faced. They have made the effort to improve their customer service and responses, which I truly appreciate.<br><br>If they serviced my new area, I would give them another chance. The services provided are good, and I never had any issues with pest or insects while they treated my property. **<br><br>I used Natran Green for a few years. The service quality and communications changed dramatically this past year There is an arrogance and entitlement now where they expect you to accommodate their schedule regardless of the inconvenience to you, the customer When called to discuss, the owner (?) was full of attitude and talking down to me as if I should be grateful they were coming to my home<br><br>Further, I cancelled my service because I was moving. This never translated into their records and I continued to get notices that I would have service scheduled and billed. Call after call, time after time they said the account is cancelled, no more visits, no more bills. I had to deal with it again today. I am tired of the amount of time, frustration and attitude from the company.<br>There are plenty of qualified pest control companies that will treat you right.

Ronny Jefferson
5

I wanted to wait and make sure the issue was resolved fully until I posted my review. It's been about a month now and my roommates and I have seen zero fleas. We had it REALLY bad, they were all over the house throughout October and I broke down to look for a service after the landlord tried some DIY measures that didn't give much relief. During my search a lot of other pest control companies told me the issue would never be fully resolved/we would be required to get in a 12-24 month contract with monthly treatments. That was not ideal for us and while Natran has the monthly option, they never pushed it on us, nor was it a requirement. Kate was very friendly, explained the two-part treatment to me very thoroughly and helped me schedule the best time and date for the service. After the first treatment we had stopped seeing them but the follow-up treatment provided us with much needed peace of mind after going through hell in October. All of the technicians were great, we had Gregory, Victor and Caleb (who came to finish the outdoor portion as it was raining when Victor came for the second part). They were all super friendly, accommodating, knowledgeable and gave us advice for keeping the fleas dead and away for good. The only issue I incurred was that of scheduling which is more of an administrative problem: During the follow-up treatment, since it was raining I was told that they would come back out to do the outdoor part and I mentioned that I would be in touch to schedule it but about a week later I got a text saying a technician was already on their way... without me having scheduling the time or date. I checked my email, calls and texts but I hadn't received any information about this visit so that is something to be mindful of for next time, it is lucky I was there that day too because I was just about to leave the house when I received the notification. While that was a minor inconvenience, it's easily fixable and I know they'll be a bit more thorough next time. They came and did what they set out to do and we are super grateful for Natran and their services!

La Chancla Voladora
5

I’ve been using Natran for a while and I am pretty happy with their service. Their costumer service is amazing, if I have any problems with billing or adding services they always get back to me fast. The technicians are always communicating with me on times of arrival, which is great because I have dogs that may be in the yard so they help avoid any issues. They are super friendly and my yards smell great when they leave. 10/10

Emily Weisenbach Nickel
5

We’ve had Natran as our pest company for about six months now. I can say with complete confidence that the staff is extremely polite, helpful, and enthusiastic. We’ve had 3 different techs come by and all have been the nicest humans and so respectful of our home. Customer service is great. I love the natural products that are safe for kids and pets. As far as I can tell, the prices are extremely reasonable and competitive. We have an older home and lots of trees so it’s been trial and error trying to figure out a solution for the occasional giant tree roach. I think Franco who was our last tech to visit was really able to narrow down a solution. It’s a tough job being close to the bayou in Houston, but thank you Natran for taking on the challenge. It improves our quality of life not having the jump scare of the occasional unwelcome guest.

David de la Cerda
5

Entire experience with Natran has been great. Their office staff is friendly and has consistently reminded me of upcoming appointments. Our technician, Hector, is brilliant. He took the time to troubleshoot and thoughtfully explain what he was doing and why. Very much appreciated!<br><br>December 2020 Update:<br>Still happy with the service and very much appreciate the day-before automated reminders and the day-of call/text from our technician Damon. Thank you!