Houston Pest Control

While I do experience some issues with contact and getting a call back at times, I have had the service 2 years. I rarely see anything inside, and when I do, I get free callback to come do the inside. Today TREVOR JONES came and since I am rarely home, I asked way too many questions, but he gave me all the answers I asked for etc and was courteous even though I was following him around bothering him. Everyone who they've ever sent has been nice, always smiled, Alterra seems to hire a higher quality of employee than I have had with past services.

I want to say my experience with R. Morris was excellent. He was very professional yet friendly. He educated me of the what and why as he was going around my home. Thank you for taking the rats away with a smile. God Bless You! Grace & Jacqi from Spring, TX

We had our quarterly maintenance appointment today and I was very pleased with the job Victoria Brown did. She went above and beyond what other service professionals have done for us. When I told her about a persistent ant problem we had in the kitchen, she went beyond the minimum treatment all the other people that have come to our home have done. She was very professional and detailed. I hope she can be the one to service our home every time!

Stopping by to provide positive feedback from my recent experience with my Alterra Pest Control treatment. Victoria Brown came by as scheduled and was extra professional and took the time to complete a better job than I can ever remember anyone else doing. I appreciate her thoughtfulness, professionalism and dedication to her job performance, even when no one is watching. Thank you!!!

Great experience today with Austin Smith. He cleared up some misconceptions about the spiders that kept coming back to our home. He also gave me detailed information about ants and how to spot them early and which ones to be wary of! Alterra has been great.

Alterra serviceman Trevor Jones greeted me with a pleasant attitude when he arrived. He proceeded with the service in a prompt manner and efficient manner. After the completion of the service Trevor gave a full summery of the work completed including letting me know of some areas that I should watch between services.<br><br>All in all a pleasant experience.

I engaged Alterra after it was recommended by a friend and they did not disappoint.<br><br>STEVEN MATA was pro's pro in the performance of his duties - knowledgeable, enthusiastic, and very service oriented. He was very accommodating and provided the advice I needed.<br><br>It was a very pleasant experience overall and would recommend Alterra / Steven if given the opportunity.

Our Service Pro, Welington Garcia, just finished up with our quarterly service. He was really nice, friendly, and enthusiastic, He had a permanent smile on, like he awoke this morning and was excited about coming to work. Welington was exactly what is missing in customer service today. He was fantastic about every question that I had and I am really glad that he was my technician.

We have been in a contract with Alterra for about six months. Our service professional Timothy Greer, has done an excellent job! He is honest, knowledgeable, and very professional. Job well done!

First experience with Alterra, was very pleased with the service. Our service pro, Oscar Brown, was fantastic. Great service, he had a very positive attitude, was even joking around with us in between his treatments. Great with our dog as well. Oscar did a good job explaining everything and offering us his recommendations. Very pleased so far.

David Fernandez is always very pleasant when he comes to my house. He listens to what I have seen and deals with the issues that I am having at that time. He assures me to call and have him come back out if the issues are not solved. Thank you David for being professional and doing a job well done! He truly is the best one that comes out to my house! Always a pleasure to see him!!

Brad, our service professional, did a great job on our initial service visit from Alterra. He explained Alterra's service and the service plan agreement, he was attentive and answered all my questions. He seemed to have worked quickly in treating our home. Great job!

I just want to start off with the 4* that I am leaving is for the employee, James Powell, not for Alterra itself. James did a wonderful job in explaining what spraying was done and for what reason. When he was putting chemicals in my house for ants, he informed me of all places that he laid it out. He was very curtious and respectful. I was very pleased to have him as my technician.<br><br>As for the company, I would not recommend them for anything. I had a Service Tech that was suppose to come out the Friday of Memorial Weekend and did not show until an hour and a half from his 4 hour window. He claimed on his paper that he left that he was at my house by 1:30 but my husband and I did not leave until 1:45 and he was not hear. I rescheduled for June 16th and no one showed. And finally someone showed today but I was called this morning to be informed of the time. Also, I have left 3 messages for the manager to call me and to this date, have not received a call back. Those of you who would recommend, you must have had better luck than I but I can tell you, I would not.<br><br>Yvette K.

Alterra came to the house the other day to set up an appointment for pest control.She was very good and was professional. I had a conflict for the original date set up for the treatment and they were very reasonable with the re-schedule.<br><br>Treatment day - we were provided service by Mr. TJ Robinson, he was on-time and very pleasant. Explained the service plan and treatment for the day. When all was done, he explained what was performed and provided the same description of what to look for for the next 10 days.<br><br>5 stars for Alterra all around.

We just had a visit from Alterra doing a promotional free service, and we signed up to be customers under a new 1 year contract. Oscar Brown was our Service Pro today and he was amazing. Very helpful, informative and did a thorough job in spraying the house. We also have a dog that he was very nice to, and also did a good job informing us of what was pet friendly, and how long we needed to wait before letting the dog back into the yard. I would highly recommend Oscar! Thanks for the great visit today.

This is my first quarterly service from Alterra. Casey actually showed up early and did a very thorough job. She was very courteous and asked questions in order to understand the problem so that she could apply the right solution. She sprayed inside and out, even inside the doghouse! I would highly recommend Alterra.

Great Service from Alterra. D Brown not only sprayed around the house, he took great care to remove all the spider wasps around the house. I previously was using bugstopper but they never touched any spider webs. I would definitely recommend Alterra - great service for good price.

We've had numerous pest control companies in the past. Co-worker suggested I give them a try…. I am extremely satisfied now with Alterra Pest Control. They actually email you a service reminder for your quarterly in case you need to change…. AND they have never missed a beat in showing up!! MORRIS R.. showed up yesterday and was very accommodating when I asked him to spray my patio really good. Very polite young man. (Spring, TX)

George showed up a few minutes early. He explained exactly what I should expect and how he was going to apply the treatment. He asked me enough questions to make sure he understood any concerns that I had and then went to work. Everything about him was indicating that he was a professional. I recommend Alterra and George to any one looking for a quality pest control service.<br><br>Nathan H.<br>Cypress TX

James Powell came to my home and explained what he was going to do to get rid of the wasps that invaded our home. He did a great job and answered all the questions that I had.<br>I called the office and was placed on their schedule immediately.<br>This is the third time that they have come to our house and each time they provide great service and the people are wonderful.<br>I recommend this company to anyone who is looking for pest control services.<br><br>Deborah R.

George Ronne was very pleasant when he came to my house. He listened to all my questions and clearly explained all the services that were going to be performed. He assures me to call and have him come back out if I'm not satisfied with the results. He also was very patient when our dog hid under the deck for a few minutes. He waited until the dog was was back inside the house to start. Thanks George for the good work.

George Ronne was very informative when explaining my Four Seasons Protection Plan. He explained about all my services that will be performed. Never before have I had any type of service person in my home that was so informed about his job. So glad I am using Alterra if that is the kind of employees they hire.

My service was great David Fernandez did a wonderful job very informative would like to have him come out each time to service. Well manner. Sorry I did not get to do this sooner. David was great like him and did get along with my pets they like him too!!! Anyone who would like to have a Alterra Pest control job done call them.<br><br>Dorothy Kelsey

We had our first treatment with Alterra today. Our Service Pro, Oscar Brown, was fantastic! He cleared all of the hard to reach wasp and hornet nests out and thoroughly covered our yard and home. He even told us where we can make changes to help keep spiders from entering from other properties near ours. Very impressed with his work and professionalism.

We are very impressed by Alterra Pest Control and our service rep, Steven Mata. We chose not to renew our annual contract with a large national chain and so happy that we found Alterra!! Steven was very professional during all communication at our home during the treatment service. He was thorough in his work and focused on doing a great job. Steven was so sweet and patient with our 6 year old son who was very curious about his work and asking a million questions about everything. Great Service! Thank you Alterra!<br><br>Review by - Joan Scott

Oscar Brown came out and sprayed our yard. He was very informative on things that needed to be done and how to treat certain areas of our yard. My fiance Jeremy Browning spoke with him and liked how knowledgeable he was out the business. We will continue to use this companies services and hopefully have the same Service Pro again.

Jason Pope came out today for my regular pest service. I am very happy with this service. Jason did a great job. I hate bugs around or in my house . Alterra always makes sure the bugs don't get in and that they stay away. Thanks Jason and Alterra.

Just had James Powell from Alterra come by to do my quarterly service and he was very professional and thorough in his work. I would recommend anyone to him as he is on top of his game. Hoping Alterra continues to send James back for my quarterly treatments.

I give Alterra 4 stars overall, but Victoria Brown 5+ stars!!! She came out and serviced our home on 4/11/15 and was very professional, friendly, and knowledgeable on the issues we were having with spiders. I am going to request her for all future service appointments!!

Just started service with Alterra. The Service Pro, Victoria Brown, was very professional, making sure to cover all the relevant information for new customers, and making sure all my questions were answered. She was very thorough during the initial treatment, taking steps that our previous pest service company did not. Looking forward to seeing how the service works out. - Rob Cable, Missouri City

I've used Alterra for several years now. I'm happy with the service and the professionalism of the service techs. James Powell is no exception. He did the inside and outside of our rather large home and yard and took the time to cover all the areas I was concerned about.

Casey, our Service Pro, explained everything about todays treatment in a detailed manner. She was polite, well spoken, and answered all our questions with complete confidence. Our first experience with Alterra was a positive one and I would highly recommend Brett (Sales) and Casey to anyone.

James Powell was our service pro today and he did an excellent job. He took time to explain the problems he saw in my backyard and what he actually applied to resolve those issues. He was very courteous and professional. He is a very good asset to Alterra.

We love Alterra and James Powell does a great job. He answers all questions and makes sure we are satisfied. The most important thing? It works! We've had many pest control companies and the least amount of critters with Alterra by far. Thanks!

Matt Sedlock serviced my house today. He was thorough and careful about my honey bees. I was glad to hear the policy on honey bees so that they are protected not just at my house but anywhere Alterra comes into contact with them. I love the perimeter protection Alterra provides for my home. Thanks! - Shannon W.

J. Gary was very efficient when treating my home. Also, very professional and friendly. He took his time and asked if I had any questions or concerns. He treated both the outside and inside and worked with my ('cause of my dogs) he did the outside first while they ate, then moved to the inside while they were outside in the back yard like I asked. Obviously, also they only pest control that actually works, We're in a new community with lots of open field (that means lots of spiders and all kinds of bugs).<br>Great Service, I'm very please.<br>Thank You Alterra.

We don't have a problem with ant, spiders or anything else crawling around because our quarterly service has done such a good job. I like to see the truck pull up and treat the house and yard because I know that it will prevent any kind of infestation from happening. Sweeping the eves of the house is not much of a concern right now but in a few weeks wasp nests will begin to show up and having them taken down saves me from battling bugs that are armed and dangerous. Thanks to James Powell for keeping house and yard bug free.

Casey came out to perform Alterra's quarterly site visit. Casey was extremely professional, courteous and went above and beyond to take care of my pest issues. I would definitely recommend this service to anyone....I think it is a no brainer....they will come out if you experience any problems between scheduled quarterly visits - but I am on my second year and their quarterly visits always keep the pests away....and I think the price is very affordable.

James Powell serviced our home this afternoon. In this very cold weather, he removed all of the spider webs from the back of the house and sprayed. I mentioned the spider problem inside as well and generously sprayed there. On this miserable, dreary day, James took his time to do the job right. You are lucky to have such a cordial, devoted employee!

I, Paula S., retained Alterra after purchasing a new built home in a fairly new subdivision. A few months after moving in, I realized I had 'unwanted' guest in my attic! Unable to get rid of them myself, I reached out for help. After the first couple of services I had called Alterra because my 'guest' would not leave!!! After being so disappointed with Alterra Pest Control response to my calls, I called and cancelled my contract with them. Paying the amount in full for the remainder of my contract, since it was going to cost more to outright cancel the contract! Then, exterminator, John B., "WOW"ed me! He was, of course, apologetic; but what impressed me most was the amount of time he took explaining to me Alterra's process and the steps needed to get rid of my 'unwanted’ attic guest. Needless to say, I called to Alterra and requested the same exterminator to complete the remainder of my contract services. As far as the company is concerned, I'm not impressed!!! As long as exterminator, John B. is sent out to complete a job, far as I am concerned; he will keep Alterra in business! I say all the time, "in today's time, you can't pay for good service;" but he made feel there is still hope for our customer service providers in the world today. I'm not rating Alterra Pest Control, the company, but my exterminator 5 stars!!!!!

12/26/2014 - We switched to Alterra from a local company last year. Since that time, Casey has been making sure that we are bug and fire ant free - inside and out. In particular, we had a small rodent issue and Casey did a great job of explaining what was going on, why it was happening, and how we would fix it. My wife was elated (and so am I). Casey (and Alterra) is a consummate professional and always friendly and on time - very different from our previous providers.

We have used Alterra for about 6 months now and appreciate their responsiveness and customer service. We have had Casey servicing our house and she always brings enthusiasm and a smile and makes sure any concerns are addressed. Thank you.

Matt Sedlook did a great job for us! He was very polite and efficient with his time at our house. I would definitely recommend Alterra to anyone for there pest control needs.

We have used Alterra for about a year now, and they are always ontime and very good!!!!<br>Today was probably our best service yet, our service pro was James Powell.<br>He was very helpful and went over and above to make sure we were taken care of!<br>He spent time to talk we us about treatments and what we could expect, very helpful.

John Block was excellent. I felt like he cared about being thorough and was sure to ask if there was any other way he could help. John pointed out the areas that he treated and gave recommendations how to handle some minor issues in between services. Thanks John for your excellent service. Alterra, please send John again.

Today, my Alterra representative visited my house to deal with an issue of something eating our hybiscuses. James Powell was so thorough, communicative and respectful. He went above and beyond to make sure that the service was correct and gave me several places to watch in my yard going forward. I am totally impressed with his service and representation of Alterra that I predict great things in this man's future.

John Block came to my house a couple of days ago for our quarterly service. He did a great job, and was extremely courteous and had a smile on his face. He came to the door and was very clear about what he was there to do, and then after he was done came back and explained what he had observed. He also offered to come inside and spray if needed (we didn't need him to). John was very thorough even spraying windows, weep holes and other areas where insects and pests can enter the home. We have had a great experience in the year we've been using Alterra, and John is a great face for the company here in the Houston area !! Thank you, Alterra !!

Alterra always does a great job and James Powell was truly outstanding. He did a thorough job and confirmed all special treatment areas with me before leaving the site. Wish all my service reps. (at other companies) were as conscientious and courteous. Kecia A. in Katy, TX

I've been with Alterra for approximately a year now and I'm more than satisfied with their product and service. Every service pro that has come to the house has been very knowledgeable and friendly but today I want to make sure to give a shout out to John Block. He was so nice and very professional.<br>Thanks!

Casey Bowman came out to administer my home's quarterly service a few days ago. She was quick, proficient, professional and even ensured my broken side gate was shut properly unlike many other companies that service my property. Overall I was very happy with the pest-control treatment.

Just received our second quarter application (after the initial application so they have been out here three times now) and I can say that three times the Service Pros have been courteous and knowledge. What impresses me the most is the consistency in process. That shows me that Alterra is serious about their service and the training of their Service Pros. James Powell answered all my questions (even in the when it was 39F outside) and did the same thorough job I have come to expect to Alterra. Great job James and Alterra.

I have used Alterra for a few years now and had exceptional service from John Block today. He had to come finish my backyard since I forgot to put my dogs inside a few days ago. He was very friendly and helpful. I also have an issue with a mouse that he offered to help us with. He offered to set the trap then I could call him and he could come remove it so I wouldn't have to deal with it at all. I would highly recommend him to my friends and family.

We just had our 2nd quarterly spray today. We never had a huge problem with critters & pests, but I definitely haven't had any problems with bugs and wasps anymore. John Block was great introducing himself and explaining what services were provided today, and we have (all around) had a great experience with Alterra so far. A handful of neighbors have already asked who we use for pest control and lawn maintenance, because the front yard look so nice with the rose bushes all in bloom! Glad to have that flower bed sprayed to get rid of aphids. :)

I think it's great Alterra provides service on Saturdays. We were very impressed with our technician James Powell. He was very professional and it was very nice to see someone who is genuinely concerned with customer service.<br><br>Frank & Amy H

I had the team come back out between my quarterly services due to an increase in ants sightings. Joey Gary showed up on time, was very courteous, and explained exactly what he was going to do. He was very professional and was happy to be here to help. The guarantee to provide free follow up work between quarterly treatments is a great deal!

James Powell came by today for my Alterra service call and he was very professional and did a very thorough job making sure cobwebs were removed and entire yard was sprayed for ants! Thanks so much for the continued great service!

Had a great experience with Alterra employee Steve Mata! I spotted him working on our neighbors yard and asked he could take care of a couple of ant mounds in our yard. He could of blown me off and told me to call a number to schedule service but he went out of his way to take care of our issue. Great job Steve Mata.

Today I had to reschedule my service due to a garage sale we had set up Thurs - Sat. I have requested to have James Powell come back to perform our monthly service. James serviced my property last month in a very friendly and professional manner. He handled the problems I was having with spiders, though I still have some, I do not have near as many. Thank You Alterra, Thank You James.<br>Danni Brannon

James Powell does an excellent job of taking care of us! He's courteous, professional and since he's been servicing our home we have noticed no insects indoors (a constant battle with our previous provider).

Joey Gary did the best and most thorough job than I could ever ask for. He was polite and very professional.<br>If at all possible I would like to request him each and every time I am scheduled. Even though he mostly works in the office, this is the one time I am glad he was not.<br><br>Thanks<br>Sandra Jefferson

We've been dealing with "crazy ants" in our yard for two years; and once we noticed "ghost ants" in our home recently, we decided we needed help. Our neighbor uses Alterra Pest Control, so we tried them. Casey B. has been our service pro, and she has been ready and available for everything we've needed. I had quite a few questions, and she was very knowledgeable and informative. We haven't seen an ant inside or out since! Thank you!!

We had our second service by Alterra today. John Block the service pro, was very detailed in making sure he did a good job for us. He was polite and answered all of my questions. He assured me that if I had any problems at all to call and he would take care of it.<br><br>Jamie C

John Black was very professional and courteous. He answered any questions my wife and I had. He did a thorough job and left us feeling better about choosing alterra as our pest control service.

I used to have a different pest control provider. But with Alterra, I had a better experience with both the service professionals and the sales. And for lesser cost. I am happy with their services so far. As far as bugs infestation is concerned, I'd rather wait a few more weeks to see if results. I am sure all their service personnel are good. But I had very good experience with Mr. Dante Brown and Mr. John Block. Insist on them ;-)

We are greatfull using Alterra for pest control. The first service that was done by Kenneth Baughamn did a great job on spraying the yard and house. Second service was not as effective as the first service, the gentlemen spray my house too quick. I would like to keep using Kenneth Baughman to perform my services.

Alterra Pest Control has been good to us so far. I am a new customer. I saw some activity inside of the house after my first treatment and called for a follow up and it was scheduled without any hassle. Raymon Mata came out and was very professional and went through and swept the sides of the house for wasp nests and went alongside the fence in backyard to ensure no activity was starting along the fence side. He was thorough. Thanks Raymon.

RIley M was out today to do our yard. Couldn't have asked for a more professional guy. He was very courteous and professional. Did the entire yard front and back and covered it very well. This was our first service call with Alterra and if the service remains the same, we will definitely keep using them. Well done Riley. We were very pleased with our service.

My Alterra Service Pro, Sean C. just finished servicing my home. He was very friendly and efficient, getting everything done in a timely manner. I even spotted a large snake in the backyard after telling him I never had any large pests, and Sean was ready to take action and get rid of it. I'd be happy to have him come back and continue servicing this home! Thanks, Alterra!

Juan Carlos M<br><br>We have been with Alterra for the last year! So far pleased by their service, by yesterday was exceptional thanks to Victoria Brown. He took care of our exiting problems and went beyond to care for our home. Please send Victoria Brown to my quarterly treatments.

our service pro Jack Burgess was very professional and informative when he came by to do the outside fumigation. The job was done in timely manner and I was satisfied by his service. On top he was very informative and cleared any doubts we had and made sure to ask about any specific pests we have any problems with. Good work overall.

Sandra F - Today was my first treatment from Alterra. Brian Hart was courteous, professional and punctual. He explained about the warranties and call backs. I am happy I chose to go with Alterra for my pest control.

After signing up with Alterra for only 2 weeks, I called to report seeing ants and small spiders in our Cypress home. Within 1.5 hours our Alterra Service Pro-Brandon Martin was ringing our doorbell. He did a very thorough job of applying granular insecticide around our yard and followed-up by spraying liquid insecticide outside around our foundation. Instead of waiting days for a tech to get to our home; Brandon solved our problem in 3 hours. I think this is why they call him a Service Pro.

Riley M and Sean C took care of us. This is our first use of Alterra, so we don't know yet how effective the product will be. However, both Sean and Riley were very friendly, professional and helpful. They carefully explained what they were doing and offered advice when I asked for it. My initial assessment of this company based upon these two is very positive.

This was our second treatment by Alterra. I have been very please by the service and results so far. Kyle J did a great job of explaining this service before he started and asked about pest I've been seeing around the house. He went beyond the expected service when he removed a Muddopper nest from the backyard cover. I was impress by his final application specifically targeting roaches. NICE JOB Kyle!

My name is Jim H.<br>Alterra rep Riley M performed our initial inspection and preventive application for insects/rodents.<br>From meeting Riley at the front door and throughout the application he was very personable and respectful. I had questions and a request as far as the application of the media used. Riley was specific and to the point. He did not waste any time to complete the work. Also, to work on a holiday ( July 4th ) to perform his job speaks volumes to my family and me as far as Alterra as a company. Will monitor and post results in 48 hours after product has opportunity to work. - Jim H.

This is our first time using Alterra, and so far we are very satisfied. :) Our tech Casey was very professional, polite and informative. She was thorough, and made sure I understood the company policies on call backs if any situation arises with ants or wasps. We are really impressed with the services and professionalism.<br>Thanks<br>Corrie Hyman

Riley and Tanner were my service tech guys. They were on time and polite. They attempted to go over everything in great detail with me, however my amazing sales person Brice had already done so and I didn't care to hear it again as I was trying to wrangle the kids for dinner and bath time. They were so understanding of my time constraints, went about their business in getting everything done and let me know when they were done so I could put my padlock back on my gate...<br><br>They were professional, courteous, and most importantly to me didn't look like thugs who were scoping out my house for a heist!!! Can't say enough good things about them!!!

Phil L C. and Bridget C.<br>Had Alterra come out today for the quarterly and once again were very happy about the service and great help from the technician. This time it was Casey and she was awesome and very helpful!! Thank you and I recommend everyone I know to use your services! :)

We have just contracted Alterra Pest Control. Phenomenal job, even though we just had our first initial visit. Very thorough and professional. Steven Mata was the assigned Service Pro, very courteous and knowledgeable.

The Service Pro that came to my home today, Joey Gary, did a great job. He was thorough and explained everything to me very well. He knew what he was doing and seemed knowledgeable about his work. I'm convinced that Alterra is a good company providing a good service because of Joey. I appreciate a guy like him with a good work ethic and pleasant attitude. I will definitely continue to use Alterra for my pest control service and hope that Joey will be servicing my home in the future.

Shawn Ortiz was AMAZING! He was extremely helpful and friendly. He was very patient with me when I tried to explain my concerns. He addressed every question I had. This is the first time I never had to worry about any bugs or spiders. I am definitely going to contact Alterra Pest Control to have Shawn do our service every quarter.

My Service Pro Joey Gary not only treated my property but he gave great detail on what the products do. In addition he provided great knowledge on the new Raspberry ants in the Texas area and what he's doing to curb them from entering our home. Very glad I switched to the Alterra service from my previous pest control service.

My Service Pro Joey Gary not only treated my property but also explained to me the process of different pest. He treated me with concern and care about my situation and left me with a feeling of security from annoying pest. His attitude was both very friendly and very professional. Thumbs up to Alterra. They are the bomb.

Alterra Pest Control service representatives are the best. They are polite, knowledgeable and helpful. The scheduling is convenient, acknowledged online via email and they show up on time. I have experienced fewer yard pests and have not had any pests indoors since using Alterra. I would recommend their service, it is reasonable and there are several promotional offers to make it more attractive.

I just had my house serviced by Alterra Pest Control technician Joey Gary. He did a great job spraying the house and yard. He took care of everything I asked him to do and was very knowledgeable about his craft. He was also friendly and very professional. During the previous visit (not by Joey), the chemicals killed my grass. I'm waiting to see if that happens again (reason for the 4 star).

I’m a new customer of Alterra and have yet to determine how well they can keep my home pest free. 4 stars for great customer service. Joey Gary’s professionalism and knowledge deserves a 5 star rating. He was able to answer my questions and able to provide suggestions in order to maintain a pest free environment.

We are very satisfied with the services of Alterra. From the person who answers the phone to the service pros who have visited us, we have been glad with our decision to move over to this company. Joey Gary was our Service Pro and was very friendly and knowledgeable about the new products being used. He treated all the areas I asked for and recommended a few others that might help control the insects. Very satisfied with his service and professionalism.

We left HomeTeam and joined Alterra Pest Control. Our ServicePro - Joey Gary was very friendly and took care of all our needs. He did a great job and I would definitely recommend.

I switched from another pest control company that I had been using for about a year. I was happy for the first two times and then their service went down hill once they were bought out. I will be honest and was not happy that I had someone knocking on my door, but I am pleased I listened! Evan Crowley came in for my first service and walked me through what the service would entail, etc.. I was pleased by his efficiency and his great attitude as well! If the service continues to be this good and doesn't stop after the second service as with the previous company, I'm a a customer for life!

We are new customers to Alterra Pest Control, but so far we are pleased. Our technician, Joey Gary, seemed genuinely concerned with our pest problems, and offered MULTIPLE suggestions to reduce the infestations. He thoroughly treated our home, inside and out, and reviewed which chemicals and applications were used for our service. We look forward to a pest free experience!

While the tech didn't arrive within the window (2-6 pm) specified when we set up the service, he was very pleasant, professional and explained all the services we would be receiving. So overall, I'm highly pleased with the service. The tech showed me his roster had the appointment for 7:30, so this could be an area of improvement for the company to call ahead and let us know they are on their way or are running behind.

I was pretty happy with the work of Evan Crowley yesterday. He took his time to explain to me and did a thorough spray indoors and outdoors. I had some bad experience dealing with roaches and mice before, trust me, it was not fun. That's why we decided to ask a pro to do the prevention job for us when we moved to this house. I am glad we do not have to worry about the bugs and mice popping up in the house in future.

Mike C....<br><br>Kenneth Bobb was very polite and professional when he came out today. I was very pleased with his work as he did a very good job. I am happy to say Alterra kept there word on their excellent service and I highly recommend them to anyone.

Joey Gary did a great job doing a quarterly treatment today. He asked what concerns we had about any pests in our home. He also verified what plants were growing in the backyard to make sure he didn't spray any of our herbs or vegetables. He also did a great job knocking down spider and wasps nests all around the home. He was very pleasant and helpful.

I recently took the service of Alterra. The work that Mr. Joey Gary did was excellent. He had a very professional attitude and he was very friendly. He took the time to do a good job. At the end he explained me what he had done. I am satisfied with the work of Mr. Joey Gary and his professional attitude.

Just got through with my first treatment schedule with Evan Crowley. He was extremely thorough inside the house and outside. Very polite, professional, and helpful. I'm glad that I decided to go with Alterra, I will be recommending them to my neighbors because of the service from Evan and JJ.

My first experience with Alterra Pest Control was a very pleasant one. I wasn't home to meet Evan the first time he came out but on his second trip to service the inside he was very professional and kind. The service all around was wonderful. I also had an equally wonderful experience on my next visit. Joey Gary, was also very professional and my 2 yr old seemed to think he was great. My overall experience has been wonderful with both service techs. Thank you for service well done.

Gregory Palmer was the technician that came out to our house and did a great job. He was very respectful. He answered all the questions I had. I am completely satisfied with the job he did. I am glad my husband decided to go with Alterra for pest control. Thanks Alterra!

I just signed up with Alterra and am very impressed with the people I have delt with! From the person knocking on my door...Grant, to the person who actually sprayed my house...Evan.<br>Grant was friendly and informative. When I told him I was busy but would call him later - he was not pushy but understanding of my time. His attitude earned him (and Alterra) 3 new customers.<br>Evan Crowley...His mannerisms were so comfortable. It felt like an old friend came to my house...not a complete stranger. He asked questions and listened to what I told him were my bug issues...then quickly got after killing those critters! He was very good and efficiant.<br>We have used other companies in the past - but never have I seen results this fast! I have not seen a spider in my house since he sprayed!

Evan Crowley with Alterra did an excellent job! He was detailed, listened and addressed my concerns. Kudos to Alterra! The customer experience has been exceptional on the phone and in person. Thank you!