EcoShield Pest Solutions
Contact
Location
4930 Dacoma St ste g, Houston, TX 77092
4930 Dacoma St ste g, Houston, TX 77092
Business Hours
- Tuesday
- 8AM-5PM
Reviews
Caleb does a great job. Very courteous and thoughtful.
The office is always very helpful Adi was able to get me scheduled for service very quickly and was a delight to talk to. Caleb is a very nice guy always takes a moment to answer any questions I have
I called EcoShield this morning with a problem I had. I spoke with Tabitha She was very professional but what made her stand out to me is I can tell she was caring and very pleasant to talk too. She listened to what I had to say and asked questions that I didn’t even think of. Thank you Tabitha I appreciate you. And thank you EcoShield for hiring such excellent employees.
I have come across three bugs, two spiders And one bug since they were here. And they’re still ants. I didn’t take any photos because I didn’t think of it. I called once and let them know. I found a big spider. He said he’d send someone out, but I haven’t seen anyone.
Tyree was great. I mistaking thought he grabbed my hand spreader but false alarm. It must’ve been a tool. But he was very friendly and efficient.
Quentin has serviced my residence a couple of times and each time he has done a fantastic job and is always professional and friendly.
Patricia was very helpful when rescheduling my pest appointment. She was friendly and asked questions to determine my needs.
My technician Frank is super nice, efficient, quick and gave me a run down of what he saw and didn't see. I'm happy I gave Eco Shield another try.
Thank you, Frank, for the thorough work you did today. I appreciate your hard work and the effort you put into taking care of our pest control needs. Ecoshield is fortunate to have you on their staff.
We have been using Ecoshield for many years. They are always on time, thorough and very professional. I never see a bug in my house!
Charles was great. He made sure all spider webs were removed from the windows and Eves on the outside of the house
Carina from Eco Shield probided me with excellent customer service. She was very cordial and attentive to my inquiries. She was able to secure an appointment for me without delay.
STAY AWAY!! Random stranger rang my doorbell, felt a bit pressured into trying the service, was told that I could cancel after the introductory services, which required two visits. I canceled after two visits. Now they are harassing me with text messages and emails about an early cancellation fee of $270. I tried calling them, couldn't get a hold of them, just kept getting text messages and when I'd respond, I only got automated responses. Now they've sent me to collections. I'd rather have a wasps nest inside my bedroom than use this service.
Steven did an excellent job and informed me of everything he planned to do and when he completed his work.
Steven was polite and very knowledgeable about my pest control needs. He covered all the areas of concern. He did a check-in with me before he left to make sure I didn't need anything else done. Excellent customer service.
I've been a customer for a long time and have been a happy one at that. Today, however - not happy. I called to reschedule my appointment that is schedule for this coming Tuesday morning, 2/27/26. Talk about making it difficult. I had to ask 5 times (literally) it started with you don't need to be home, we can do it with out you there, to why are we rescheduling - do I need to give you a reason? Aren't I the customer? calling with plenty of advance notice. Then it was well IF we do reschedule, then it has to be this month - meaning that week. Like I'm forced to do this? I told her I said I don't need this, you are about to lose me period, well I'll cancel the appointment and we can call you back to reschedule. My take is that corporate numbers are now coming before customers. They have to have so many treatments done to meet their monthly numbers. This call really made me feel like the bad guy for trying to reschedule before a huge ice storm rolls into town. And they make it as difficult as possible - "let me get my manager to see if I can reschedule" - Seriously?
Charles was knowledgeable in recognizing potential issues, taking care of them, and very precise inside the house.
The tech was very efficient and friendly. He even offered to have a free inspection of the attic scheduled
Marelyn was great. She was very knowledgeable and attentive to my concerns. She helped me out a lot. Thank you so much Marelyn.
The only communication I received from this employee was one knock at the door prior to service. He did not follow up concluding service resulting in having left my garage door open because of this. He also did not service very long, so unsure of quality of work.
Very pleased with Ecoshield and their customer service. April with Ecoshield was very freindly and helpful. Thanks for the customer support and service.
Out tech Charles is always professional in the service he provides. He addresses any concerns that we have around the house
Lane is very thorough and friendly. Some other technicians for this company haven't been the best but I always enjoy when Lane rings the doorbell.
Shoutout to Caleb, our pest control MVP 🐜🕷️🦗<br>This man came in calm, cool, and collected like, “I got this,” and next thing you know our house went from Nature Channel After Dark to UNDER CONTROL. Bugs, creepy crawlies, and who-knows-what-else that may or may not have been paying rent… all handled. No questions asked, no judgment given.<br><br>Caleb was down to earth, professional, and didn’t skip a beat. Just straight to business with good vibes and zero drama. If pests had a support group, they’d be talking about the day Caleb showed up.<br><br>If you want your home protected and your peace restored, Caleb’s your guy. Appreciate you, brother. 👊🏽🏠🔥
Thank you Geneveve for being so kind and professional and taking the time to explain all of the options. You were such a pleasure to work with and to talk to on the phone. Thank you!
Tyree was efficient, friendly, and engaging in conversation when I was outside. Very kind man who clearly enjoys his job even on this very cold morning. I would recommend him to anyone.
Excellent service and follow up! Always on time! Even when I’ve forgotten that the technician was coming and had locks on the gates. They will call and reschedule at no extra charge or penalty. They also remove all the spider webs around the perimeter of the house even in hard to reach places.
Asima @Ecoshield Pest Control call center was very efficient concerning my needs. Slight language barrier but over all knowledgeable at her position. Definitely grateful.
Richard was absolutely phenomenal. He was very helpful in explaining what treatments were best for our household and provided very good service.
Steven the person that does my services is great for him a 5 star. The salesperson we had fibbed to us just to make a sale for that it is a one star. Beware
Valiesha was very informative and answered some questions about some things I had seen on the inside which have now resolved. She explained to me what eves were lol I had no idea. Very professional and polite.
11/21/25.<br>Steven always asks if I have any problems or concerns since the last visit.<br>He does a good job and is always polite.<br><br>11/21/25.<br>Jan in customer account services was very helpful addressing the problem.<br>Thank you.
It’s like they’re just spraying water. The service does nothing to actually get rid of bugs. The technician rushes in and out in five minutes and doesn’t address the requests I specifically ask for. Customer care is terrible. They don’t help at all, no matter how much they claim their “loyalty” to value their customers. Don’t waste your time.
Every time Steve have came he have been a communicator on what he's doing today also finishing his task. He's very polite and makes sure he covers all service areas.
Richard was amazing! He was very friendly, professional, and incredibly thorough. He took the time to spray every area carefully and made sure to address all of my concerns and questions. I really appreciate the quality of his work and the great customer service.<br>Thank you, Richard!
Use someone else. Scammed me into signing a contract as the cost and service seemed reasonable. After a few months I asked them to discontinue as we were still getting a lot of rodents, odd insects and spiders. They convinced me to me to stay. Another few months, no improvement. I let Aptive treat my place and they did an excellent job and much improvement. No more rats. No more weird bugs. No more spiders in the house. I stopped paying eco and explained why with only 2 mos left in the contract and they still sent me to collections. Crooks. Dont fall for these money grabbers.
We've been happy with Ecoshield they've all have done a good job and our bug/and problem has been a lot better. Our most recent tech. Steven did a great job and was so friendly and very communicative about his job. He was very thorough and we were very pleased with him. Thank you again!
Angel was my customer service representative and was very understanding and helpful! Angel made the process very smooth and stress free, which was greatly appreciated in my situation.
Adi was so very helpful and polite! She successfully changed my service appointment to the day before it was scheduled and that was a big help! Thank you very much!
My pest control technician was fantastic! She was kind, respectful, and very knowledgeable about her work. She arrived right on time, explained everything clearly, and you could tell she genuinely enjoys what she does. It’s refreshing to see someone who takes pride in their work — excellent service from start to finish!
Chris was exceptional over the phone and was able to resolve my issue quickly. I have a new appointment set up free of charge.
Carina was very helpful in navigating me to get a service done! She was very thoughtful and professional. Thank you so much Carina!
I was not satisfied with my Technician, Kenrezki service. First of all, the technician was on his personal phone with his headphones during my entire service. That is so unacceptable, unprofessional and inattentive. When I spoke him, I didn’t know if he was talking to me or the other person on the phone. He did not remove my old stick pads.<br>Honesty speaking, I do not want that technician to return to my house because of his poor customer service.
Everyone please save yourself the trouble. They only come once every two months and do absolutely nothing. At the end of their 10 minute visit they list all the services done that weren’t actually done. Interior never gets done but is listed as completed every visit. Also very suspicious that I can never get an appointment when I can actually be home and present. Lastly if you decide that spending $160 for them to spend less than 10 mins per visit every two months is crazy they charge you a $250 cancellation fee. Scammers. Last time I give anyone coming door to door a chance. Shame on me. Pure robbery! You guys aren’t about to just take my hard earned money like that. Go ahead and send me to collections.<br>Pictures attached are from their most recent visit after giving them one more chance. Obviously they didn’t give a spiders ass.<br>You know where their work stands if they have to charge $250 cancellation fee. If anyone else was affected by this company there is a class action law suit against them. Please share and put an end to businesses like this.
Albee was very professional, customer orientated and exceeded my expectations with my requests. This company has really been a great pest service provider from the field technicians to customer service.
Charles went above and beyond to ensure every inch of the perimeter of our home was protected. He was very polite and friendly. EcoShield should be proud to have Charles as a technician as he exemplifies quality and professionalism with every step he takes. The smile on his face radiates the joy for his job!
the one star reviews for this business is real<br>they go through door to door, their sales pitch makes it sounds like it is a small new family business and they care about their customers, apparently they are not and also they do not. when you want to stop their services, they will tell u you have an agreement with them and you will need to pay cancelation fee (even though you only want to cancel because their services sucks)
Christian was great to work with. He is very attentive when it comes to his job and very knowledgeable. Also very flexible with my schedule and service times.
Steven is such a professional but also so friendly and kind, willing to go the extra mile. I highly recommend him as well as EcoShield Pest Solutions. I have used their services for years in two homes and they have done an excellent job in both.
Frank was new to us. He seemed to be very efficient with his job. Also well versed in communitive skills with customers. Thank you for sending him.
RAF was great in assisting me today. Worked very hard to get the time and date I needed. I appreciate his hard work !
Charles from Ecoshield is a great professional and just completed an excellent service call at our home. You really need to request this guy - he's the best!
Caleb performed the service with excellence. He asked if there was anything else we needed him to address.<br><br>When we shared we would like him to perform the service inside, he went right to work with no hesitation.<br><br>He politely asked permission for the different areas of our home (we work from home). I'd recommend Caleb address anyones pest needs.
We recently started with EcoShield and could not be more pleased with our first visit from Nicholas. He was thorough and thoughtful on approach for dealing with our particular situation. He reiterated timing for letting the animals out and generally put us at ease. Highly recommend.
Quentin addressed all of our concerns during his scheduled visit. He helped with our outside issues and more importantly the inside pests we've recently had a problem controlling. On time and thorough with his service!
I spoke with Edna regarding a pest control issue. She was incredibly kind, patient, and took the time to thoroughly understand my concerns. Not only was she knowledgeable, but she also provided a clear solution to my inquiry. I’m hoping that once the services are rendered, I’ll be completely satisfied.
Charles did an amazing job exterminating my home today. He was very thorough and even went into my garage attic. I am very pleased with his services today!
Zachary was a great technician! Prompt, knowledgeable, patient and gave me some great tips on keeping the ants away.
So far, I have been very happy with the service I’ve been receiving from EcoShield. Many time, it depends on the person doing the service and I’ve been very happy with Charles
I use Ecoshield for bi monthly maintenance and they always do a great job. They ask what pests we’re seeing and they strategically remove them and set up preventative measures. Luis has serviced my home several times and he’s great, but everyone that comes has been nice and helpful. Highly recommend.
Shield has been servicing my home for about 4 years now. They’ve been good about communicating appointments, arriving on time, making accommodations, and taking care of emergent problems (like new spider issues, wasps nests, roach incursions) with targeted treatments. Rafael helped me today, and was professional and helpful in helping me schedule a complimentary touch up service.
Great service! He Sprayed inside , outside and the garage. Very respectful and knowledgeable about the products he used. I appreciate his professionalism and highly recommend him
We have been using EcoShield for years and Steven is the best tech! He is thorough and ensures event we need done before starting.
Have used this company for years and they do not disappoint. Customer service is excellent - Kyla was so helpful and pleasant when I had to update a service appointment and add my tenants to the account.
Elliot personably marketed EcoShield at my doorstep one day and comprehensively explained their line of services, leading to my first general pest control appointment. Admin communications by phone and text to make appointments, activate an account, and give heads up on tech arrival were on point. The technician, Luis, arrived and professionally explained each step of service and did not hesitate to pause to go into detail on processes. I appreciated his attentiveness to detail and care as he moved about our home both inside and outside. He was conscientious and careful spraying, plus he wore shoe covers inside to keep things clean. Impressed on our first round of service. Thank you.
Steven does a great job with treating my home for pest control. He is always professional and considerate. EcoShield is excellent at communication and shows up up on time. This is one service company you don't even have to think about.
I have only used them for a short time, but so far, they have been responsive to my concerns and accommodate my schedule. I spoke to Jazz today and she was very patient and helpful while we sorted times and dates for the routine maintenance.<br><br>I am giving 4-stars because I think they are pretty overpriced, but if the customer service stays this great, then I would consider giving the extra star.
Steven from EcoShield did not perform the services he claims on the door hanger summary he left after his visit. Simply swept spider webs off the crevices and left. Signed for the work even though no one was home
Sean is a wonderful administrator person. He was very kind and respectful and is an aspiring Singer (so he’s got a great voice)! I hope he stays with the company. As for the Ecoshield services, there has been much less bugs than before. It’s only been a few months though, so I hope it stays this way.
Frank was Extremely diligent and very friendly. Careful of property and made sure to attack every area of concern. Explained what he was going to do<br><br>Would definitely recommend Frank to anyone needing pest control<br><br>Our first time experience with EcoShield. Will definitely continue to use them
I am very impressed with Ecoshield Pest Solutions, especially the thoroughness and thoughtfulness of your technicians.<br><br>Today, Zachary serviced our home, and everything went exceptionally well. I discussed my concerns regarding pests with him, and he addressed them diligently.<br><br>I highly recommend Ecoshield for anyone needing pest control services. Thank you for the excellent service!
The technician showed up on time, announced himself, was courteous during his time on our property and respectful of our property. When finished he announced himself and asked if there were any questions or concerns, told me of his next scheduled appointment for us and left. All-in-all a very professional visit.
Deonndray was professional, friendly, and very thorough in explaining what he was going to do. He took the time to walk me through the process, answer all my questions, and even gave me helpful tips to prevent future issues.<br><br>The treatment was done efficiently and with care—he made sure to cover all areas of concern inside and outside the home. I really appreciated his attention to detail and the peace of mind I now have knowing my home is protected.<br><br>Highly recommend to anyone looking for reliable pest control, just ask for Deonndray!
Sean was great. First person that provided great customer service from this company. The technicians were rude except the second one. The last one left my garage door open and drove off without telling me he left, so I didn’t even know the door was open.
Customer service rep Carina truly shone today with her remarkable demeanor. She was not only attentive, carefully listening to every detail, but also radiated kindness in her interactions. Her effective approach made a significant impact, demonstrating her ability to get things done efficiently while maintaining a warm, approachable attitude.
A great experience. Jayla was wonderful. Professional personable and knowledgeable. She was easy to talk to and answered all my questions. We chatted about things while she treated the inside of my home and I felt very comfortable telling her which areas of the home not to treat (inside animals with special circumstances). She was very helpful and I look forward to seeing her next month. I have already seen dead critters around the house and yard so the treatment has been very successful. Graham (AM) who came to the house to make the offer for service was professional and did a wonderful job selling the business. I will definitely be recommending your service to others. Jayla is an exceptional employee. Thank you!
Marshal from EcoShield Pest Solutions provided exceptional service during our recent appointment. His professionalism and efficiency were truly impressive. He took the time to thoroughly inspect and treat both the interior and exterior of our home, ensuring every area was addressed with care and precision. Marshal's attention to detail and commitment to delivering high-quality pest control solutions gave us confidence in the effectiveness of the treatment. We highly recommend Marshal and EcoShield for their outstanding service!
I want to thank Deonndray for his professionalism. He took the time to explain what he was going to do. He asked if I had questions. He listened to my concerns and he dressed the issue. I look forward to seeing you on the next service day🙂
Frank at EcoShield was very helpful, knowledgeable and friendly. Took the extra time to explain what all was done and used to treat our yard/house. Definitely recommend.
Bryan was great! I have not had him as a tech before but I would love to have him back. He replaced everything that needed to be replaced and checked the attic with no objections. When he was prepared to leave I asked him for about 10 silver fish traps. My intent was to put them down sometime later. Bryan came in the house and started placing them where he thought was best. Great experience with Bryan. Thanks
Aaron Winsor and other techs perform their job really well. During my last treatment, Aaron was professional, knowledgeable, and friendly. I really appreciate the consistency and reliability.
Lamont from EcoShield serviced my home today, and I couldn’t be more impressed. He was professional, courteous, and thorough in his work. He took the time to explain what he was doing and made sure everything was done right. It’s rare to see this level of care and attention to detail. Highly recommend Lamont and EcoShield!
⭐️⭐️⭐️⭐️⭐️<br>Outstanding Service from EcoShield and Technician Lamont!<br><br>I had a great experience with EcoShield Pest Control, and I want to give a special shoutout to Lamont, our service technician. He was professional, courteous, and extremely knowledgeable. Lamont took the time to explain the treatment process in detail, answered all my questions with patience, and made sure we felt comfortable and informed every step of the way.<br><br>What really stood out was his attention to detail—he didn't just spray and go. He thoroughly inspected both the interior and exterior of our home, identified potential trouble spots, and provided helpful tips to keep pests away long-term. We noticed results quickly, and the peace of mind we now have is priceless.<br><br>EcoShield has definitely earned our trust, and Lamont's exceptional service made all the difference. Highly recommend!
Lamont was very professional. He came knowing what notes my sales rep, Lenin had written down and asked what my needs and wants were for the service. He was thorough and did a great job. Hope to have him back and be my tech for future visits!
Lamont was great! I already have dead roaches and spiders the first morning! Lamont and Dylan were so nice, friendly and informative! I would highly recommend these service guys and the company!
We’ve been customers for over 2 years. It started because we share the same ecological values and expanded to both main residence and lake house. In both locations service is reliable, thorough, consistent and accommodating. If and when I have unusual problems, I call and they’re here in 48 hours addressing it. That’s one of the reasons we remain customers. Note that both properties are very big, so it’s not a matter of 5 mins and they’re done.
We’ve been customers for over 2 years now and I’m still delighted with EcoShield Pest Solutions. They notify before a scheduled service, go the extra mile when I need them to and are always accommodating when I need them to be. Last week they did the scheduled maintenance while we were away because they called the day of service and I approved it. We were abroad and returned yesterday. Today I noticed sugar ants in the kitchen. I called and they’ll be here tomorrow to treat inside. That’s one of the reasons we are still customers in both homestead and lake house.
It was a very good experience right from the start, starting with Mayo that came to my house to talk about Ecoshield and he was very convincing too then the service itself was top notch because I haven’t seen any nasty fly outside and inside my house. A pure relief! Finally, the customer service team including Boris was very helpful because they actually listened and help me out with rescheduling and giving me a very reasonable amount. Thank you guys
Luis from EcoShield did such a great for my home. He really listened to everything I seen around my home and really took care of it. Employees like Luis will make me recommend EcoShield even more! Awesome job Luis!
Layne was absolutely fantastic! He was professional, knowledgeable, and incredibly thorough throughout the entire extermination process. He took the time to explain everything he was doing, answered all my questions with patience, and made sure every area of concern was addressed. You can tell he really takes pride in his work. Highly recommend Layne with Ecoshield, he gave top-notch service from start to finish!
Richard was very attentive to our concerns & needs, regarding the fumigation of our home inside & out today. He acted very professionally & he demonstrated that he was very knowledgeable about performing his job. In addition he has a great & friendly personality. We were very impressed & satisfied with his performance.<br>Thx, Fernando & Anita Camargo 07-16-25
This company has very courteous and hard-working personnel. I called to discuss some service details and Say answered the phone, and she was extremely courteous, kind, resolved my problem, she was extremely cooperative in making sure that I was taking care of. I highly recommend her and this company to do business with.
Maybe need to re-train your drivers on the road, one of your truck almost hit us, started from cutting me off on the freeway to almost hit me during the road. I am driving with my two kids and my wife. This is just unnecessary. Be careful on who do you hired.
Jayla was incredibly knowledgeable about the products she was using and made the entire experience seamless. Not only was she attentive to my needs, but she was also approachable and genuinely friendly. Hands down, one of the best experiences I've had. Highly recommend!
i received the dreaded knock despite posting 2 absolutely no soliciting, no knocking / ringing signs on the front door at eye level.<br>1st knock at noon, 2nd knock 6 1/2 hours later after 6:30p.<br>i was in the middle of a call and got interrupted by the knock.<br>i opened the door and was greeted by antonio who offered pest control services. he was not pushy and explained their services in depth.
Frank did a thorough sweep externally as well as internally. Service rendered with professionalism and with superb knowledge. He made sure that he adressed all my concerns with a lot of patience. I felt like I received great service. I applaud your company in hiring Frank. He represents your company well.
Charles P. was AMAZING. His entire dedication and commitment to his service shows well before he even starts to provide your Ecoshield service. He explained everything and answered all of my questions with know hesitation. So very happy we crossed paths today. Charles is definitely one that represents Ecoshield with pride and honor. On my behalf, please give that guy a raise and acknowledgement for his continued commitment to excellent customer service and satisfaction. He gets it and it shows.<br><br>Best Regards & Very Happy Customer,<br><br>Vanessa Jones
He appeared to be very thorough, took care of issues that I had no idea needed service. He Explained a lot of his processes to me after the service and made me feel very comfortable with him, the services they provide and the company itself. I Have always been a Terminix person, but I’m really glad I’ve given them an opportunity. They did great.
This is our first time using EcoShield Pest Solution and so far, everything has been great! Dylan, the sales representative, was very nice and made the process smooth. Jayla, who came to do the spraying, was super friendly and professional. She took the time to explain everything and did a thorough job. The team has been great to work with, and we’re looking forward to seeing how the rest of the sessions go. Highly recommend their service!
These door to door solicitors overlooked and ignored multiple no soliciting signs. After I pointed them out, they still started on their pitch. Nearly 6 pm on a Saturday evening, enjoying a movie with my family, interrupted by a sales visit.