Aptive Pest Control

Best technician we’ve ever had as well as trainee. Give these guys a bonus, gift, day off, and or raise. They are valuable assets to your organization.

Archie did a thorough treatment in the entire house. Highly recommend Aptive. They consistently provide quality service.

Justin always does a great job. We absolutely love Aptive! They always provide exceptional service, have tremendous communication, and treat us like family. It is a tremendous value!

Aptive is the best pest control around compared to the competition. Their product actually works! All the employees have been professional and courteous when treating my home.

I am totally confused. I received service from a tech named Devin. I asked Devin to change out a roach hotel that's been here for 3 months. Devin said he couldn't do it and the text that put the roach motel there should not have done so. If we're not getting rid of roaches what kind of service do I have?

I've been with Aptive for several years and have had the best service. Their products work wonders and that's why I've been a loyal customer.

The service was great overall... Did miss a few of the mud dobber nest in the backyard along the patio wall going around to the master bedroom outside wall.

Vinson did an exceptional job yesterday treating our home. He explained and ensure all expectations were met.<br><br>Thanks Vinson

The reppresentative was very professional and thorough. I appreciated the foot covers. He listened to my concerns and addressed them. He even treated my yard for the many ant hills.

Our usual treatment is sufficient to keep the bugs out, but I’ve got to commend the customer service with Aptive. There is so much communication between the service provider every time our property is treated. We thoroughly enjoy the company and everything they offer

The technician was knowledgeable of my needs and handled them accordingly. He was able to answer the questions I asked and was very helpful. His disposition was also pleasant. Was thoroughly pleased with him.

Comments for :<br>Douglas Williams and Isaiah<br><br>Both were very nice and professional in dealing with customers. Explained thoroughly the job to be done. They are very helpful! Please send them again to do the job. Thank you

Very good experience. Roger was inside to address concerns that we had in two front bedrooms. He addressed a two problem areas. He took care of the outside with pictures and was nice to pause a chat with.

The process was very smooth and all our needs are completed. Brett was very knowledgeable and he answered all our questions. Advised on a process which will work perfectly for our needs.

I am highly disappointed with this company… I originally contacted them with a flea issue. They stated they can handle this however after 7 months there are still fleas! I have moved and went to cancel services they then proceeded to charge me an additional $199 for canceling even though they did not solve the issue we were having. Absolutely ridiculous! I do not recommend this company to anyone!

The pest control technician was excellent. He always sent a message before arriving, took the time to discuss everything in detail, and applied the treatment exactly according to our requirements. Very patient and professional.

I wouldn’t recommend this place to anyone or anything worst customer service by far extremely rude, passive aggressive and honestly the chemicals they tell you they use on Amazon not only that they will charge someone else with the same size house in a different neighborhood more money because they pull your tax information of how much money you bring in There is no set price whatsoever. If you are looking for a pest control company, please Save yourself the time and look elsewhere

Arthur was respectful of our home and his communication was great.

Ike was great! Had an issue with the number associated with the account, but he stayed until it got resolved and the contract fixed. Explained what he was using/doing, and went above and beyond.

I finally spoke to someone. They still kept me on the contact and didn't remove my outrageous fees. But they compensated some and worked with me to get the payments made. The original post will stay due to the shady, aggressive tactics with no one taking responsibility. I need the service. I'll add 2 stars for the actual results.<br><br>The sales man who made the offer told me it would be every 3 months. When the guy came to spray he had me sign, so i did. NOW! I am being charged 120.00 monthly instead of the quartely i was promised. Now to break contract there is a fee. and no one has been back to spray since the first visit Oct. 31st 2025. This review is in Dec. 29th 2025. And there is never anyone i could talk to about this issue i am having.

Amazing service not only did my parents receive a detailed description of all services done, their technicians also attended services photos during the process. I can't express enough how important this is. My parents are elderly and past people/companies have taken advantage of this. I am very grateful to the technicians that take time and CARE. Thank you. 5+ stars 🌟 from this customer.

Very professional and came right on time. Helped with all my concerns. Cole was very helpful. Have been using them for over a year. Recommended!

I already called to say I wanted to cancel services. I already spoke to people scheduled to come over not to come over and ya'll still keep sending people over and you're still charging me and no one is home because I already called to cancel so I keep getting charged for someone to come out and not do anything. Don't start, they'll never stop coming. They're closed after work so they don't schedule someone past like 4 and the customer service is closed after work.

We love your guys business! As well we love the people who work with you. Thank you to CJ this morning for treating all our pest and concerns this morning on January 2, 2026. A great way to start the year! Thank you very much you guys!

Gavynn did an awesome job, adding items beyond our typical treatment, such as traps to help battle gnats which have become a problem since his last visit. As always, Gavynn was neat, thorough and professional. I highly recommend Aptive and, specifically, Gavynn.

Brian was excellent today! Gave me 38 minutes notice at the early part of the 5 hour window and was on time. He addressed all the issues we were concerned about and appeared to do a good job doing so. If the chemicals work as anticipated, I would say this was the best appointment we have had with Aptive so far. Thanks!

Javon was a polite young man. He completed the work in a timely manner. I always like the pictures that show how completely the coverage is. I really appreciated the special care taken in our garage-the laying out of all the insect traps. This should take care of the insect problem we have in that area. Thank y’all for providing such very good service.

Everything went well, I was contacted through out the day on the technicians arrival. Then we spoke when he got here and he asked if I had any requests and he took care of that. I appreciate the professionalism of your company and employees. Thanks for a great job.

I enjoy having the option of inside, outside or all areas needing pest control coverage as needed. Our treatment specialist arrived soon after his text letting us know he was on the way. He was prompt, through, knowledgeable about the chemicals and polite. No complaints here!

Marvin was our tech and he was amazing. Very attentive and asked if we had any issues or areas to specifically address. He was the best employee you have sent us. If there is anyway for us to request him moving forward to complete our services we would appreciate it. He was very professional.

Chris with Aprive recently treated our home for our quarterly service. He texted prior to arrival and upon arrival he asked if there were any areas of concern. He thoroughly treated downstairs and the entire exter Followed up by sending photos of concerns and every area treated. We have no issues with bugs and we have a creek behind our house. Great service - professional technician!

Excellent work on my termite inspection and protection service.<br>12/11 Update: Josh came to do my regular pest control application today and as usual, he took care of everything efficiently, effectively, and professionally. Great work.

VINSON: was fast and professional. Friendly and helpful. Sprayed for bugs and wasps took care of all my concerns. Did a great job.

Our Technician was awesome, I love how the techs are not rushing and are very thorough. If there are any issues, once we call, a tech is there within days. The price is reasonable. We have no complaints. Highly recommended!!

I am very impressed with Chris. I wish that I could have him come each time I have a scheduled treatment. He is very personable and listened (and walked my property with me) as I shared my concerns.

Ethan is prompt, polite, and professional, and I have been very happy with the service provided! When I first moved into this house, we had a major ant problem. They took care of that and then some! Would definitely recommend!

Douglas gave an ETA text, and showed up promptly afterwards. I did not hear the doorbell(deaf), but I heard him on the back deck working. I went out to say hello and let him into the house to do the interior. The man asked questions and got to work. He was very professional.

Today was NOT the level of service I’ve come to appreciate and expect. Our service person arrived the day before the scheduled appointment. Explained he had no control over the service calls he’s notified to make. The plan discussed was not implemented. I was told to upgrade our plan to include the service options needed and he would set spring traps, reload bait boxes, and provide an interior perimeter spray. There are no spring traps set and one bait box set in the backyard when the reported activity is in the home. While I was working in the office, the service person sprayed one spot on three walls of a full size room which makes me question if the rest of the home received the same type of perimeter treatment. We are questioning our contract now. We haven’t had the same service person treat the home in three years and the level of service has significantly decreased since the first year of service.

The technician was very helpful and flexible. He was headed to my house, but I wasn't home and asked him to come later in the day. He shifted his schedule around to accommodate mine. We needed him to spray both our garage and the exterior house which he did thoroughly.

Always happy with Aptive’s service as well as their employees doing the services, who are very nice, polite and efficient! We never have any issues with bugs…I highly recommend Aptive. And they apparently use non toxic products which is VERY important to me!

Daimian was very professional and polite. Wasted no time and did the job that he needed to get done. Explained everything well and was very knowledgeable of his tasks. He is an asset wherever his endeavors might take him. Thank you Daimian.

Attentive to service. Great customer service. Aptive always does a great job and is very friendly. They explain where they will be, what they will be doing, and when they are complete. Communication is excellent. Highly recommend.

I upgraded my service plan to include mice baitboxes for my yard. We have new homes being built all around us and we want to prevent field mice. The tech came for my service and did not have them on his truck. Even though I spoke with a representative and asked to put it in the notesand was assured that it would be taken care of.

If you never need to speak to these people and all you want is for them to come out and do the treatment and collect their money then I guess they’re fine. But heaven help you if you need to get in touch With a human being. I am purposely leaving this negative review in the hopes that somebody will contact me. If I don’t find a way to speak with somebody in person on the phone today, they’re losing my business.<br>Update. I finally figured out the magic words to get to a person when you call the number for the main office in Utah. I won’t comment on the strong sense that I got that this was a call center in India or somewhere outside of the country but we will just run with what happened on my phone call. When you get the virtual assistant on the line and she asks what they can do for you today don’t tell him anything else other than you need to speak to a representative or you need to speak to an agent. If you do that you’ll get somebody and they will very sweetly give you the service that you request, As they did for me. When you finish speaking with the person who helps you ask to speak to the supervisor but tell them you’re not angry and you like the service you received, but you want to give feedback regarding their ridiculous Webb presence where they want you to do everything virtually. They’ve had a lot of complaints and it’s good to add yours. I would switch this to four stars because they give good service. The people in the field are great. They just think they’re too good to talk to real people at the main office.

Deshawn is punctual , respectful & professional. I’m happy with his performance today . Thank you !

Seth did a fantastic jobs! He focused more on treating for seasonal pests like ants, spiders, cockroaches, and silverfish. He applied treatments to the eaves, windows, doors, entry points, perimeter of the home, and any pest hotspots he founds on the property. Thank you Seth!!!

Aptive took very good care of my home today. Justin was very respectful and helpful with all of my questions! He explained and broke everything down to my knowledge! I would refer Aptive to any other in need of extermination!

Not doing business with them ever again. I've been using them for over 5 years and service was quite good and at a reasonable price. About a year ago, during one of their quarterly visits, their employee told me that I needed to renew the contract and that they were going to start coming on a monthly basis (and charged more for doing so). I specifically told him that I did not need them to come more often than quarterly so he told me he was going to put that note in their system. I made the mistake of not checking my credit card statement for their charges, and realized 10 months later that they've been charging me every month ( a total of $500 extra for that period!!). I called them to tell them about the issue and initially they told me I was going to get $300 refunded, which was not everything but showed good faith. Waited for a couple of months and never received the refund, so called them again and they told me that they were not going to refund me anything, that I could talk to a lawyer if I wanted to and that i was going to lose. Shame on them if they steal money from their loyal customers by tricking them into changing their plans and lying to them about it.

Ryan was terrific. He explained everything well and did an extremely thorough job on the outside and inside of our house, including the eaves and even the grass. He was very knowledgeable and professional, as well as personable.

The service technician did a fantastic job and was very attentive in what we described. The issues were resolved and I want to also add the I scheduled the re-create service by logging into my account and submitting the request online. I'm thankful I didn't have to call or even deal with a machine or person other than the tech. I also want to add that the tech reached out before arriving via text in order to allow me the opportunity to provide more details and they responded back to ensure that they understood my concerns and treated the exact areas of concern. They went above and beyond and were very punctual.

Marvin did an amazing job taking care of my home I definitely recommend Aptive Environmental for all your pest control needs I have used other companies before and all have disappointed me while Aptive Environment has taken care of my house and they make sure to treat all and every area specifically the ones I request 100% recommend

Lance was great! He did a very thorough job. He collected the old traps and replaced them w new ones. He even put my garbage up into the can for me. Highly recommend him! And Aptive.

They are very thorough and make sure they get everywhere . Adrian was very nice and helpful

I'm glad to see Aptive active! I have enjoyed my service since switching from another company. I had the privilege to witness my service being done today by Brandi. She was excellent! I received a 40 minute heads up while leaving work. She educated me on the product knowledge Aptive offers for Ant problems. It was a very thorough treatment and we were very satisfied.

So far so good. I call to get a new pest control an told them what I want an what I don’t like an so far so go

Fast. Excellent customer service to in needed areas when asked. i was walking behind the Technician to ensure no area is missed and he did not mind that. Did an efficient job. Polite and professional.

If I could leave a 0 star review, I would. Originally, I was quoted a $75 charge for crazy ant problems because they were having a "sale". They came out, and we still had the ant problem. Had to call a different company that did an excellent job. Now I am being charged $75 a month saying that I signed up for a pro plan. Deceptive practices. Stau away from these guys. Saw reviews on yelp with a 2 star rating. Now I know why. Going to the BBB. Frustrating to say the least!

Mike has come out to my house my last couple of services. He is always very attentive to my concerns or what I consider a problem area. I have noticed a huge improvement since the start of my service, especially with spiders which are all over the place where I live because of the woods. Mike is always very friendly when treating the inside of my house and even gave me some advice to help my dog with a skin condition!

Lance was Extremely Professional. I would like him to make my service calls. He went beyond his duties doing his Job. Hopefully one day he could be a supervisor there. Great Guy 👍

Lance did a great job! Very responsive to our specific needs, and was very communicative in terms of letting us know when he was done and instructions for pets. Very helpful!!

Update 10/15 service by Douglas Williams: called and Aptive was able to reduce my bill to $102. Received photos after service, great communication. Ten out of ten recommend.<br><br>Update: my bill has become outrageous recently. I am about to cancel service.<br><br>Original: Great service, always kind and goes above and beyond. They send photos also to show the work they did. Pet safe after it dries.

Justin did a wonderful job with my quarterly Aptive service. I requested that the interior of my house be sprayed this time and he graciously provided the extra service and provided great, clean service on the outside of my house. He was very kind, respectful and professional. Thank you for a great job Justin!

We're so grateful for your consistent, reliable service. Thank you for taking such a good care of our property". Young man Desmond worked hard to get rid of some wasps & bees nest from my backyard and the fence. Now it is safer for my grand kids to play in the backyard.

DO NOT TRUST THIS COMPANY!!!!<br><br>If I could give this company negative stars I would. Firstly, I was very excited to have a pest control company due to my house having so many mosquitoes and my kids love to play outside. The first guy to come out was overly nice and then proceeded to inappropriately text me from his personal phone that he got my number from Aptives database. After filing a formal complaint with HR and letting them know how inappropriate it is to have a grown man come in my home without my husband there and children present and text me was extremely unprofessional. I was told said service provider would NEVER come to my home again, that a note would be added to my account and they would take care of this. Besides my better judgment I allowed them to continue services trusting perhaps it was just the guy and not the companies fault. WRONG. 2 services later the same man comes into my home while I’m alone again. (My husband works for an air conditioning company and is gone most days)<br><br>My husband then calls Aptive to cancel and is given the run around and told he is unable to cancel that his wife would need to since I signed up for the service. Fine, I call they them instead and they give me the run around and ask if it would be okay to just charge me less. I say I would like to cancel. And I leave the phone call thinking it had been taken care of. WRONG AGAIN.<br><br>I get a text a few weeks later saying someone was coming to service my yard. I call and ask to speak to a supervisor. We have a 30 minute phone call on why I feel so uncomfortable with anymore of their men coming to my home, why my husband feels uncomfortable and how they have completely broken our trust. Said supervisor tells me normally he would have to charge $199 to cancel but because of this disgusting and inappropriate situation he would just invoice me to pay at a later date and close my account so I wouldn’t be charged anymore. A few days go by and I check my email and see I never received the invoice which he promised to email. I look at my bank account and see $199 was taken out of my account.<br><br>I get the run around on how the supervisor never said that. How they cannot refund me the $199 because the account is closed and the only way to do it is for me to open my account back up with them and continue my services. Every single individual I have spoken to and told this situation I asked them, would you want to have a company like that come to your home? And would you trust that company? They all said no!!!! Why on earth would I reopen my account. Absolutely crazy. This company is a bunch of scammers, please take your business elsewhere. Btw, the mosquitoes never got better.<br><br>Aptive, you should sincerely be ashamed of yourselves. I would have continued my services with you if these situations didn’t happen but they did and you guys fail to take accountability and it’s honestly just sickening. -738292746349283/10 SHAME ON YOU

Technician was very friendly and knowledgeable. He explained the service in detail. It was my first service. I'm very pleased with the entire process. I will update if anything changes.

Mike is absolutely amazing! Even after having a long day and being out late, he still came by my house to get everything done. He worked quickly and efficiently, and made sure everything was taken care of perfectly. Super nice guy, very professional, and dedicated to his work. I really appreciate his hard work and commitment—highly recommend Mike for any pest control needs!

My service today was conducted by the consummate professional, he obviously reviewed my comments before the appointment. He was meticulous in paying attention to detail and was thorough. If it were possible to provide a higher rating I would do so without hesitation or reservation.

Our tech for this day was Mike. He did a great job inside and outside of our home and took the time to explain product effectiveness on both areas. Upon request he also returned to the inside for a spot application of the indoor treatment product. I am appreciative of his efforts and professionalism. Keep up the good work!

Excellent service as always. Traven did a great job…. Very detailed and very satisfied. I’m very grateful<br>for his efforts. In my book he is a 10! 🙌🏼🙌🏼🙌🏼🙌🏼

Better off using a different company. Absolutely do your homework before signing a contract with aptive.<br>Been using aptive for 6 or so months. At first they were able to get rid of the ants in our house and i could smell the chemicals that they were spraying. Not anymore. This last time they sprayed i got on the ground and tried to smell any sign of chemical and nothing. I think they are spraying water. The first time they came out i hardly saw any granules in the yard. Next time i asked them to put out a lot of granules. He put out a little more but not much. I ask every time for them to treat the yard well with granules and they just spot treat where they see activity. They do not treat the whole yard. Also, my first treatment was on the 7th of the month but they will delay when they treat. Next treatment will be middle of month then end of month. By the time they reach their seasonal cutoff i will have been shorted a month of treatment. I dont really think it will matter though the way they are treating. I can buy poison and treat myself for less than what they are charging me. In my opinion they are not holding up their part of the contract. I unfortunately cant recommend them.<br><br>(Follow up edit). So i called aptive and talked to a supervisor with aptive and explained the situation to her. Every time i tried to speak she would cut me off and talk over me. I unfortunately finally had to raise my voice with her just so i could tell her to allow me to speak without interruption. I asked her if she understood this and she would not respond that she understood that she should not interrupt. I had to ask repeatedly perhaps 7 or 8 times before she finally said she understood. Horrible customer service from a supervisor. I was finally able to explain my concerns completely and i requested that aptive terminate the contract because i believe they are in breach of contract. She refused to do so stating that there is no way to get rid of the ants in my yard and the contract states as such. I explained that i could smell no chemical smell from the poisons they were spraying and she told me that they use an odorless chemical. This is absolute nonsense. I told her they were only spot treating the yard for ants and she confirmed that that is all that they do. They do not treat the entire yard. This will only move the ants to another part of your yard. It will not push them away from your property. I would never recommend aptive to anyone and i will certainly never use them again. They have lost a customer and i hope others will use this review to consider whether or not they want to enter into a contract with aptive that they WILL NOT cancel even if they are not doing they job they claim they will do when you sign up with a contract.

Marvin serviced my home this time! I would like to say that he did a great job. He discussed my concerns with me and suggested a solution. I am very pleased with the job he did. He was very nice and explained everything that he was doing.

Lance was extremely knowledgeable regarding treatment of termites, he went above board on the treatment of the front and back yard. Very pleasant and sociable!!!!

Thanks so much! Javon was very friendly and willing to discuss my concerns. He seems knowledgeable and concerned with good customer service. We would like him to be our regular rep.

Ive been with them for just a short amount of time and love this company the technicians and always kind, respectful and they definitely, put forth the effort each time they come out we have a pond.<br>And they always go the extra step of being careful around it. Which in my book is a 10 out of 10

Karl,<br><br>The Aptive Technician, was very kind. We had services completed for an elderly household and his keen attention to detail was pristine. We have entered into a monthly agreement to sustain the upkeep of the home. I am also appreciative of the superb response time from imitation to completion of services 1 day turn around. Strongly recommend Aptive. I am a military service member (being on time is key), and they were spot on!

The sales person was knowledgeable about the product. He was a bit persistent and pressuring in his presentation. The person who did the application of the product was wonderful. He was informative, patient, and did a thorough job explaining to me the application of the product, how it worked, and the need for a.second application within a few weeks.

Oh my goodness, Daniel [along with the entire Aptive team] was an absolute LIFE SAVER 😁 with taking care of our wasp nests and bugs! We are in the process of moving into our new home and wanted to begin with a fresh, preventive start to our property which had about 5 or 6 months of "new buggy tenants" prior to our arrival. Daniel was professional, personable, caring, considerate, thorough, and very informative of the entire process...even sharing information with us about those pesky German roaches. 😝 And I have to shout out Sean (pronounced SHAWN) for being an absolutely amazing service agent with getting me on the schedule for service immediately while also answering every question while providing the best prices to suit our needs. THANK YOU SO MUCH, Aptive, and keep these amazing associates!💪🏾🤗✨️

Marvin did an excellent job. We are long time customers and we are impressed with all of the professional pest control technicians that have serviced our home over the years and again Marvin was no drop off. He engaged us in a professional manner and the pictures sent of the areas treated are always a plus. Keep up the good work Marvin!

Roger is amazing. He's very thorough, friendly, and polite. Aptive is very good but their scheduling leaves a lot to be desired. Will not even give you a 4-hour window. Has nothing to do with the techs though.

Our provider Marvin was SO thorough, we had such a wasp, mosquito, dirt dobber...you name it problem. Marvin let us know every aspect of his work done. From his initial coming, to every problem area (lots i wasn't aware of) to even helping me with my schedule so he can make sure he was able to accommodate me to get the inside done. Very happy with the service provided!

As always, the text are attentive to any concerns that we may have. This particular session I pointed out an ant’s nest that popped up and asked him to look into a possibility of something living under one of my storage bins in the backyard. The technician sent illustrations With the bin, suspended in the air and pointed out. It was a lizard that was driving my dog crazy. They are always sure to let me know that they’re on their way and when they’ve left. Great great great great service.

Met with journeys outside, she explained everything thoroughly was very polite well mannered and very professional. She explained everything did her job and was great at it.

The reason I even decided to go with the contract on this company is due to the reassurance of the representative and the wonderful person who was sent to treat my home. I had a horrible contract with Hawx before. They also let you know if you don’t see results in 2 days, call us, and we’ll set up more traps. “This isn’t your problem anymore, we’ve got it from here.” They are also very compassionate for customers’ financial situations. And they get someone to you immediately. The wonderful gentleman also went above and beyond.

The Aptive team is great dealing with any issues we are experiencing. The team is proactive and takes good care of our home inside and out. Chris is friendly and professional and we trust his recommendations.<br>Update 9/8/25 - Jarnice (I hope I have your name correct) was fantastic today! 10 out of 10 for work and answering all my questions and friendly!!<br>Highly recommend the Aptive team

Douglas was so great. Showed up when he said he would, was fast and just overall took amazing care of us. 10/10 service

The Staff is very comprehensive in how they will service you and they arrive on time. Even though I could not be at the house when they were there, the agent sent photos of the work he did. I appreciated the report he sent me as well of what was treated and what to expect to see in the activity of insect around my property. Seth was very thorough. Thanks Aptive!

I called for an issue with ants and was able to have an appointment for the following day. Leroy came on time, was very polite, and found ant mounds that I had no idea were there. The pricing was also great. I would recommend to anyone looking for extermination to use Aptive.

The customer service and scheduling is terrible at this company. Brian, the guy that came out to treat my home was great. He was very nice, professional and knowledgeable about bugs we have seen recently. I would ask corporate to improve their scheduling system to help customers and their own staff.

I’ve been really impressed with Aptive Pest Control. From the very first visit, the technician was professional, knowledgeable, and thorough in explaining the process. They took the time to inspect both inside and outside the home, pointing out problem areas I hadn’t noticed before.<br><br>The treatments have been effective — I noticed results within the first week, and they continue to follow up on schedule without me having to worry about reminders. I especially appreciate that they use products that are safe for kids and pets, which gives me peace of mind.<br><br>Customer service has been easy to reach whenever I’ve had a question, and scheduling adjustments have been quick and convenient. Overall, Aptive has given me confidence that my home will stay protected year-round, and I’d definitely recommend them to anyone dealing with pests or just wanting preventative protection.

Archie was a wonderful representation of Aptive and delivered quality service for my home. He hit all the trouble areas along with the perimeter and interior of my house. I had no complaints and he was great to have!!

I been having the same guy for the past 3 months and I been having the same issue.<br>He does not remove all the wasp nests.<br>He always wears ripped shoe covers (so I had to buy some to have for him ).<br>Last month I asked for the small packs for the silver fish and I did not receive any.

I have no complaints about the technician; he was polite and professional. However, I don’t think it makes sense to perform the service while it’s raining, as I feel the treatment may not be as effective. I would appreciate if the scheduling could take the weather into consideration.

Service Technician, Archie was knowledgeable and professional. Arrived within the window given and messaged me throughout the day before his arrival. Explained what he would do and asked if there was any issues he should take care of. I appreciate the service and hope for the continued courtesy going forward.

I have asked Aptive repeatedly to remove the hundreds of snails from all 4 sides of my garage for 2 years now and they are either unwilling or unable. I knock them down and they return. Be wary of using them as your pest control service.

I’ve had a great experience with Aptive Pest Control so far. The team is professional, punctual, and thorough with each visit. They always take the time to explain what they’re doing and make sure any concerns are addressed. I appreciate their eco-friendly approach and the noticeable difference around my home since starting service. Highly recommend to anyone looking for reliable and courteous pest control!

I’m really impressed with the service I received! Mike went above and beyond to take care of my pest issue. Unlike other technicians that just come in, spray around the perimeter, and leave, Mike took his time to do the job thoroughly. He not only treated the problem but also cleaned up ant trails and cobwebs — something I’ve never seen other technicians do. You can tell he takes pride in his work and genuinely cares about solving the issue, not just masking it. Highly recommend!

Javon Gipson did an excellent and professional job while explaining all he was doing. He was very thorough and found pests that we were not aware of. Job well done!

The first issue I have Is that your sales person, application Tech and online info state different things regarding preparation for indoor application.<br><br>Your sales person said it was pet friendly and we didn’t need to leave.<br>Your application Tech said it’s only pet friendly after it drys.<br>Your site states to leave and not return until 2 hours after application.<br><br>I have 2 dogs and a new born, with the level of differing info I just received I feel unsafe at this point, also wondering what I’d need to worry about fume wise here.<br><br>My Second issue, The tech sprayed a stream of the insecticide around all base boards to heavily, vs a mist or much finer stream.<br><br>It was 4 hours and I still had puddles around all of my base boards on the floor, it was worse before. I had no choice but to clean it up as it would not dry given the amount used.<br>I’ve had other companies do this before and it’s always been a mist and dry with in an hour.<br>This doesn’t provide the utmost confidence in safety and/or proper service.<br><br>We will see how the customer service goes regarding my complaints, I will update accordingly.

Eugene with Aptive had great communication and very thorough with his inspection and treatment. He sent pictures after the service was completed and gave a detail list of what he focused on. Great job!

These guys care! My professional lead tech Jay cares and does a phenomenal job! He pays attention to detail, is knowledgeable, and professional. They clean up the spider webs and eggs to prevent hatching and persistent infestation! Highly Recommended