Complete Animal Removal

4.7(366 reviews)
Rodent Cleanup
Complete Animal Removal — attic cleaning company in Franklin, TN

Location

725 Cool Springs Blvd #600, Franklin, TN 37067

725 Cool Springs Blvd #600, Franklin, TN 37067

Business Hours

Friday
7AM-7PM
Monday
7AM-7PM
Saturday
7AM-7PM
Sunday
7AM-7PM
Thursday
7AM-7PM
Tuesday
7AM-7PM
Wednesday
7AM-7PM

Reviews

Faye Lambert
3

There was a misunderstanding about time to start and complete job. Workmen were courteous and considerate. When we first contracted the service, we were told we had rats, snakes, possum and possibly other varmints. As a result, we signed. No rats, no possum were captured. A mouse was in the crawl space stuck to a glue strip as well as 3 small snakes left in the crawl space by our son-in-law. We caught one mouse in the house. As far as we know, your capture system did not capture anything. The thought of all things indicated running around our home, was terrifying, causing me to have sleepless nights. While the work was done to close entry ways, there was really no removal. No cement or concrete was the done at the ac/heat unit. I am happy we got the house in good shape, but I’m upset with thinking I was going to wake up next to a rat or possum. Clearly you sealed the house. Also, clearly you did not capture anything varmints. I think some reduction in cost is warranted.

Tobin Weiseman
5

These guys are the gold standard, just call them and stop looking for another service!! Kevin was here promptly the morning after New Year's, spent time with me to inspect the house and provide excellent service for rodent removal. Will be referring any of my friends here in the future.

Joshua Norris
2

The company rep, Eli, came out to our house, to inspect our attic for possible rodent infestation. After he inspected, the quote was emailed and reflected (20K) "base" fee for the removal/preventative measures. The quote included a two (2) year warranty; the warranty thereafter would be a charge of $100 per month for inspections or voided. This quote seem unusually high, so I wanted to do my due diligence, and get another quote. The additional quote was 7k-10k cheaper for the same removal and included additional products (solar ventilation fans) and a lifetime warranty ($200 per year charge). I did not know exactly why the second quote was cheaper, so I decided to get clarification from Eli and advised him of the lower quote. Eli said he had to speak to his manager. After a day of waiting, Eli called back, and stated that he would not budge on the quote because there work is superior. I subsequently asked to discuss the work, because I didn't know if they were doing something the other company was not, and ask for a complete breakdown of the 20k worth of work. This was per a home-inspector's advice. Eli did not break it down, and stated that it was because they were better, which I cannot just take his word, because I need to protect my investment. I even sent him the other company's quote, just to be completely transparent. Instead of explaining, Eli said he was just going to pull the quote, which I thought was very unprofessional. When I was just questioning, the work. The reason for the inquiry was because, if a company places steel within attic vents, and blocks off certain constructions gaps, this can subsequently cause ventilation issues. So, I wanted to know the companies that were sub-contracting and licenses numbers. Eli said the work was done by only their company, which contradicted what he conveyed to my wife during the initial inspection. On a positive note, he did provide a great crawl-space company that was very professional and provided a great quote for conditioning.

KENNETH SWORDS
5

Technicians are very eager to help us with the Bat removal and prevention to keep Bats from coming back. Their work is good and considerate of the home owners property. The gentlemen answered every question I ask without hesitation. I would recommend them for future work.

genevieve reinhart
5

Nathan was thorough and explained everything perfectly. I would use their services again. Truly worth every penny.

Roya Saeedpour
5

Wonderful people. After calling them for their assistance, they were immediately at our house the next day fixing the problem. We had two squirrels stuck in our chimney. Not only do these guys know a lot about what they're doing but they also have respect and love for wildlife.

Kim Coke
5

Complete Animal Removal helped us with a bat problem. Kevin, David and Christian were professional, hard working, and answered our questions. We appreciate the work they did for us to inspect our home, remove the bats and the mess they made, and seal up all access points. I would recommend Complete Animal Removal.

Rhonda Price
5

Shaun was fast and removed skunk from my property. I would recommend them anytime this comes again

Nate Smith
5

Joseph was kind and kept us up to date on what he was working on. He did a great job and made sure we were all taken care of.

Michelle Peterson (Peterson Family)
5

Jack just left our house after thoroughly checking our attic and roof—thankfully, no major issues this time! Such a great company to come out on a Saturday morning for free. Complete Animal Removal wowed us four years ago when they safely removed the raccoons that had destroyed our attic, and they continue to impress. We’ll always be happy to use and recommend their services! -Mike and Michelle

Yani M
5

Kevin Baginski inspected my home today and did an excellent job. He communicated clearly about the service he was providing and remained professional throughout the entire inspection.

Laura Simonetti
5

Kevin B. located our squirrel infestation entry points, and assessed the damage they had caused in just a couple months time. He also identified mice issues in our attic and in our crawl space. He explained very throughly the damage, how the company remediates the damage and the products they use to keep animals from being a future problem. He was very friendly and knowledgable about the animals and their behaviour. The quote we received for both squirrel and mouse remediation was reasonable for the time and effort involved in the removal, repairs, and cleanup. My recommendation is to use this reputable fair company and act early when you have animal problems. The damage can become extensive and expensive very quickly.

Mariana Gabi
5

Kevin is great! He's friendly, very professional and we've been extremely satisfied with all the work he has done for us!

Christi Pittiglio
5

Andy is fantastic! He’s very knowledgeable and friendly. Within minutes, he was able to determine where the armadillo was living and quickly scheduled a time to come remove it. He explained the entire process clearly and followed up right away with both a text and an email. Thank you, Complete Animal Removal — we truly appreciate you!

Michelle
5

Great service. Communication was good, and the removal and blocking plan worked well. I would call them again.

Patrick Clougherty
5

Eli from Complete Animal Removal did a complimentary inspection at my home. He was thorough, professional, and put in a lot of effort. Highly recommend.

Terre S
5

Eli was amazing with his help to get rid of the critters in our crawl space. He and his team did a fantastic job and communicated with us all the time. Highly recommend them!

amber vincelli
1

Do not go with this company. I had rats in my crawlspace and they told me they would get rid of them and my house would be rat proofed. Years later I have rats again. I had another company come out and they told me what complete animal did didn't help at all. Once the rats chewed through the crawlspace vents they had open access to to my subwalls. I also found out from another company that I have 3 layers of vapor barrier in my crawl space so there's no way their enzyme spray got rid of the scent of rodents. The rats have done so much damage to my duct work that the cost of hiring them to do nothing has put me further in debt. So basically I've had rats in the crawlspace since they "rat proofed my house"

Emily Wheeler
5

We had a large rat snake curl up in front our business and Complete Animal Removal came out promptly and removed the snake and relocated it. They kept me updated on ETA of their arrival and got to the location quickly. Will not hesitate to use them again!

Tiger Huston
5

We contacted CAR about a foul smell coming from our crawl space. A technician was sent out the same day an discovered a dead raccoon. The very next day a technician was at our house to remove the carcass. Within 5 days they had made certain that all pests were gone, disinfected and deodorized the crawl space and permanently sealed the vents. Kyle and Mike were great and the supervisor Daniel was very professional. I would highly recommend them.

Kevin Zhao
1

I had a terrible experience with Complete Animal Removal and would not recommend this company to anyone. I contacted them for help with a skunk in my basement. From the start, they gave me an outrageous quote of nearly $10,000, which included unnecessary "preventative sealing" of the basement—despite the fact that my basement was already sealed. They charged me $500 just to set up traps, which failed to capture the skunk. When their initial plan didn't work, they tried to push an even more expensive solution to lure the animal out. At this point, I realized they were more interested in looting me than solving the problem. Frustrated, I stopped their service and called another animal control company. This new company captured the skunk within ten minutes and resolved the issue on the spot—for only $200! The stark contrast in professionalism and effectiveness was eye-opening. Complete Animal Removal seems like a total scam, preying on customers with overpriced and ineffective services. Save yourself the headache and money—look elsewhere for help!

Mary Scanlan
5

James initially came out to assess the wildlife problems I was having. He listened and then explained how each problem would be remedied. He took pictures in the attic (I won’t go up there!) to show me what was going on - they don't pay him enough! These guys jumped on my project immediately. Everyone who came out to the house notified me they were on their way in advance, and did exactly what they said they would do. They even found problems I didn't know I had. Work was tidy and effective (so far so good!). The trappers were great, too, and explained their process, including their ethical release process. Love the critters, but prefer they live elsewhere!

Jeremy Nichols
1

Do not use this company. My wife called for assistance trapping and removing a skunk that had made itself a home in the crawl space of our new construction. That’s all we were asking assistance for. When the salesman arrived (cause that’s what he was), I think he thought my wife was an easy target. He began quoting her all the work he could do around the house as far as making crawl space doors, replacing vapor barriers, duct cleaning, etc. We made it clear we called an exterminator, not a home contractor. He stated he would not go under the house and confirm the presence of skunk or feces, but that we would need to completely remove and reinstall our vapor barrier to remove the skunk feces. Keep in mind— new construction home. Our vapor barrier was installed less than a week ago. He then quoted her $700 to trap and release a skunk. Absolutely ridiculous. This company looks to take advantage of its customers. I do not recommend. We ended up handling the skunk issue ourselves. **upon reading other negative reviews that have been left, it seems company policy to gaslight and discredit any kind of criticism. So I want to reiterate that this an accurate account of our experience and their prices, we are not unique in our negative experience, this is the correct business, and we are not business competitors. Our inspector was Tanner, and I have attached the quote before fees.

Jamie Hupp
5

Tanner was very professional and I appreciated his honesty. We did not end up having a rodent issue but instead a roofing issue. He did not charge me anything and referred me to another company to help with the roofing problem. Thank you!

Leslie Kelly Wigger
5

James Daniel just completed our inspection and I’m so thankful for his detailed approach. He took multiple photos and walked me through every recommendation. Very professional and we reached a charge and plan that worked for our family. Thank you all!

Betsy Gilfillan
5

Nic Davis was beyond impressive!! He went out of his way to help us: got on the roof, went in the crawlspace, checked out the house AND the attic. No leaf was left unturned. We cannot recommend this company (and Nic!!) enough! So professional, thoughtful and efficient!

Elfriede Mongold
5

We had a bad squirrel invasion in our attic. We called Complete Animal Removal. Shaun came out to give us our estimate, We had a couple of other guys that came out to put the trap up and to apply scent to the roof. Josh Hayford came out to closed everything up for us so that they couldn't get back in the attic. He also sprayed around the house so that they won't come near the house. We would recommend this company anytime. They were very good with communication and got the job done in a timely manner. Thank you all for all of your help to get rid of our critters. Sincerely, Elfriede Mongold

Terry P
1

Honestly, I had the worst experience with this company: a weekend call resulted in almost $800 bill. The service was just to come and inspect for 15 minutes, saying a skunk was in crawl space. It costs another $700 to install some galvanized steel mesh to block several holes on my AC unit. The material cost is about $5, time take would be 20 minutes. Then it costs $5000 to fog my crawl space and remove insulation. It would cost $16,000 to reinstall insulation. It would cost another $3000 to install 16 crawl space covers. Anyone who is reading this review, please quit your job immediately and start an animal control company!!!! There is not a single business I know that has better profit margin than this business. They now responded by saying the above are not their prices, but they are. The truly screwed me. They sent me on the wrong course, stripped out all 2500 sq ft of insulation, but it was not necessary. Then I tried my best to course correct, but still ended up spending $10,000 on this animal in crawl space situation that could be resolved with maybe just $1000 in total spending.

Craig Wirfs
5

We had a bad squirrel invasion in our attic. We called Complete Animal Control and JB came out the next day to evaluate and give us an estimate. We decided to go ahead and have them do the job. They dispatched Joe to come out and do the work to get the squirrels out and then seal up all of the possible entry ways to the attic. Joe is a Very hard worker and Very diligent and he spent many many hours working on our house to seal up all of the possible squirrel entrances to the attic. Joe is a Great guy to have work on your house and he is also very personable and polite. I Highly recommend him. James and Matt also did some great work on our house too, doing the fogging and other tasks to the attic. Overall, my wife and I are Very satisfied with Complete Animal Removal service, so far. Even though it was expensive, we needed the work done,and it seems worth it, so far. We did opt for the Monthly Check Ups as well, (for an extra fee) , so hopefully those will all go well too. And I hope that if I have to contact their Customer Service line for anything, that they will respond to me quickly and efficiently. We’ll see.

Jeff San George
5

What a great experience for what was an nasty experience. A skunk decided to make our crawl space his home. Then at 5:30 am on a Sunday he sprayed. It was the worst smell ever. We called Complete Animal Removal and Nick Davis came out and removed him for us. He was so kind and knowable. I would highly recommend Nick and Complete Animal Removal.

Don Lambert
5

Nic did an amazing job!! Prompt with arrival time and he got right to the business at hand. Nic displayed superior knowledge of our exterior product and advised with integrity. I would recommend Complete Animal Removal without hesitation.

Jamie Jarrett
5

I reached out to Complete Animal Removal this morning around 11:10 am and Shaun was at my house at 12:58 to give me a quote on bird removal. He was great! Very professional and helped set up a service plan to fix my bird issue.

Jan Vester
5

Just had a visit with Shaun Southworth. He was so kind, complete and efficient. I now know more about mice, squirrels and the inner workings of my attic, etc. than I ever thought possible. I've already shared contact info with 2 neighbors. He's a real asset to your company. Thanks for the opportunity to say thank you.

Jimmy Driver
1

This company was contracted by my HVAC company to remove two cats under my house. First a gentleman came, looked under house, and reported he saw NOTHING then preceded to try to sell covers for vents under house and a wire cage around AC to prevent entry. Then two days later 2/15 at 7 PM another gentleman can and set up trap. I advised the tech that the two cats were spotted outside and a vent had been knocked out for their escape. Monday 2/19 I called the HVAC company and advised the trap that was set was NEVER checked and again that cats were spotted outside the house.. I then asked when the trap would be removed. If a cat was trapped on setup date it would have sat four days in the trap. The company sent a third gentleman on 2/20 to remove the trap.. It would have been animal abuse should the cats have been trapped and not removed over five days.

Michael Murphy
5

Shaun Southworth arrived on time and looked at the areas of our concern regarding mice and squirrels. He explained things clearly and gave us a mini class on animal behavior! He gave us a couple of trusted referrals. We appreciate his integrity and knowledge!

Annie Vaganay
5

Shaun Southworth just came out on a chilly SUNDAY morning to help us. He totally went out of his way to be there for us. He was so informative and friendly and made me feel much better about our situation! He was fast and efficient and educated me on some critter activity we’ve got going on. I will definitely refer him to any friend or family in the area! A+

Franklin Graves
5

We just wrapped on an inspection to get a quote for work that needed to be done. Bob was fantastic! He was thorough and we feel much more educated about the options to fully secure our home, while also cleaning up the mess from an existing problem. We look forward to moving forward with the work. Again, Bob is awesome if you have a chance to meet him. He even answered some tough questions from our 2 year old and 6 year old!

Kyle Jones
5

Bob was very personable and up front about the cost and explained their comprehensive process. I was very impressed and felt like Mr. Rutan kept me on the same page has himself. We haven't decided to invest in their services just yet, but it was well worth just having him walk me around and explain all the potential vulnerabilities and tips to keep the outdoor animals, well, outdoors. Thank you so much, Bob! Their communication via text message was also very nice, I felt like I could easily ask a question about scheduling, and as soon as they assigned Bob, he texted me as well so it was super easy to contact them.

Melissa Fogleman
5

Bob Rutan was great! He came out same day and within hours of calling the office. He looked through out the crawl space, took pictures and reviewed his findings with me. He explained all the services offered and how those services would be implemented. Highly recommend this company

Nashville Irrigation and Lighting
5

If you arrive to your office and find a skunk ready for hire...this is who you need to call! I found Compete Animal Removal on Google this morning and they were on the scene within an hour and a half. Thank you for your prompt service and removing our friend with no trace of a stench!

Bethany Wynns
5

Shaun & Nick were so helpful. We thought there were birds nesting in our chimney. They did a full inspection and thankfully we’re in the clear. They recommended we install a new cap on the chimney flume, and gave me a referral for a company that could help us with that. They were prompt, thorough and responsive. Would definitely recommend!

Chris O
5

Really appreciate Shaun and Nick. They were out at my house within two hours of our call to Complete Animal Removal. They did a thorough investigation of my situation, and they took the time to explain it to me simply and completely. Great service, and I will ask for them by name on my next call. Thanks!

Libby Switzer
5

James came by today and quickly identified the issue we've been dealing with and the source where the critters are coming from. He was very kind, professional and thorough as he walked me through the entire removal/restoration process step-by-step. We are excited to finally have solid answers and are looking forward to working with Complete Animal Removal. Highly recommend.

Benita Hill
5

I've had concerns for quite a while about noises coming from the side of my house and attic and called Complete Animal Removal. Bob the inspector came by today and did a very complete and professional assessment of the entire outside of my house and the attic and offered several treatment options on how to keep the critters away. He answered questions I had with a knowledge and experience of what he was talking about. I was satisfied with his inspection. I have used Complete Animal Removal in the past and highly recommend them for getting the job done

Janet Spruill
4

We have never had to use an animal control company before, so we don’t have a lot to compare to price wise. We think the price we were quoted is reasonable considering what they will be doing. (setting trap for skunk and securing our HVAC system so skunk or other wildlife can’t enter our crawl space). James was who came to our home to complete the free inspection. He shared all the options for their services and did not pressure us or guilt us to choose an option we felt we couldn’t afford. He answered all our questions and came up with a plan of action. James was punctual and communicated well with us. We’ll do another review after Mr. Skunk is captured. BTW- James is the one with the great looking beard!

Michael Fatt
5

Josh, AAA, and JM came out to our Brentwood home to help seal off our crawl space. Not only were they competent, meticulous, and efficient but they were extremely pleasant to work with. They did an excellent job explaining the work they were doing. They also cleaned up all the areas they worked on and went the extra mile to make sure the work looked professional. I would highly recommend using Complete Animal Removal.

Aimee DeCastro
5

I used Complete Animal Removal to deal with a skunk in my yard. He sprayed my dog twice! The process was taken care of in a few visits and yesterday Tyler came to conduct a final inspection. I appreciate they sent someone to take a final look. The whole process was throughly explained, I got my bid and scope of work in writing and it was easy to sign/pay. I'm very satisfied with the service I received. I will definately use them again and refer to friends.

Fernanda Maruri
5

Complete Animal Removal was outstanding. Bob came to my house to evaluate a podsible rodent problem and was very clear and up front explaining the processes they use. He was very thorough assessing the problem and explaning the treatment/removal options. Fully recommend them

Sheila Janusz
5

We had Josh, Mario and Andres out today to seal up our house to keep the unwanted pest out. They did a professional job and took their time make sure everything was done correctly. They were super nice and answered any questions we had. We will definitely recommend Complete Animal Removal to our friends and family. Also, want to say John did a wonderful job on coming out to inspect our home. He went above and beyond to help us to get everything rolling. We appreciate everything they have done for us.

Chelsea Howard
5

I wanted to highly recommend John from Complete Animal Removal. He has been more than helpful in getting this problem resolved. We had skunks getting into our crawlspace and dying. They removed the skunks, sprayed a neutralizer fog, and are coming back to seal up any areas on the outside of our home where animals can get in. We needed to order a new crawlspace door from them as well. John went above and beyond on his own time to make sure this problem was solved as quickly as possible. He was also great at communicating, listening, and responding to concerns I had.

Aaron Maddock
5

Great experience! Very punctual and communicated plan to remediate clearly. Fairly priced$ Acted quickly to resolve removal. The entire team was professional. JOSH was awesome and handles what I considered a nuisance with care and kindness! Highly recommended.

Karen Crotty
5

We had birds in our gables, and they had them out and our gables screened to keep them out in 3 days! James was awesome when he came to give the estimate on Tuesday, and Hunter and Daniel finished up with the screens on Friday. Very professional and fast service.

Chris Henk
5

Would absolutely recommend. Because of a miscommunication, I had another service come out to fix a bird in dryer vent issue and then Nick from CAR came the next day. He was super helpful still, asked about the situation with the bird, gave his thoughts and recommendation, and totally understood the mix-up. I hope I don’t have more animal issues but i I do, I’d absolutely call CAR and Nick back.

Dan Hinojosa
5

An injured/sick raccoon took up residency in my yard today, and I called Complete Animal Removal for assistance. Their offices quickly scheduled a same-day appointment for us. Their technician, Josh, was highly professional. He kept us informed throughout the process. He humanely trapped the raccoon and even fed the poor animal a snack. Great experience and I highly recommend the team out at Complete Animal Recovery. Ask for Josh : )

Jay Ura
5

We had a bird(s) inside the duct for our stove exhaust fan. The (plastic) protective flap on the house exterior had warped, providing access. I called Complete Animal Removal in Franklin< TN, on Tuesday. They made an appointment for Thursday. Nick arrived right on time to evaluate the problem. Climbing a ladder, he examined the duct and found it completely full of nesting material, much of which he was able to remove. He called Josh, a tech, who came within the hour. Josh was able to remove the rest of the material using a special vacuum. He also was able to directly examine the duct down to the fan itself with a flexible scope. He sprayed the duct interior to remove traces of contamination and installed a new flap and a secure metal mesh cover over the duct opening in the house exterior, permanently preventing any recurrence. We are relieved to have the problem resolved. There is no way we could have done this ourselves. The service was entirely prompt, personable and professional. I hope we don't have any bird or animal invasions in the future. If we do I will call Complete Animal Removal.

Kate Ferrell
3

Everyone who has come out to our house has been very friendly and professional. They've also arrived as scheduled so no complaints on either of those ends. We had to pay over $4,000 up front before they even started any work, which also seems strange to me. They removal process was delayed because the technician installed a squirrel trap instead of a raccoon trap, causing the raccoon to be trapped inside of our house. The company was very apologetic and professional and did everything to rectify the situation, but it did cause extra sleepless nights with the raccoon making noise all night right above our bedroom. I understand that people make mistakes, and that animals can be smart and tricky.

Kelly Derscheid
5

James Daniel was my inspector who was the first person to come to my property to assess my situation. James went above and beyond with his exceptional customer service and was a joy to work with! He was extremely professional, polite, and genuinely listened to my concerns. James determined I had squirrels in my attic and he thoroughly explained my options of resolving the situation and was honest about how much it would cost so that there were no surprises. I highly recommend requesting James Daniel at Complete Animal Removal for your inspection!

Jackie Arnold
5

Complete Animal Removal was very fast to respond and inspect immediately when we realized we had animals in our attic. Josh was extremely helpful in removing dead animals as well as preventing the issue from further occurring. He was professional and quick.

Mark Southard
5

I highly recommend Complete Animal Removal and their team. We engaged their help to address squirrel(s) in our attic resulting from an incomplete job by a landscape lighting contractor who left holes in our soffit for over a month — allowing entry for the squirrel(s). The process started with Michael, Inspection Manager who performed an initial inspection based upon the areas I identified showing squirrel activity. He provided me options on how to move forward and has been available & involved as our project has progressed. He cares about the end result, not just the initial ‘sale’. All of their technicians are customer service focused and go above and beyond to help. They always give a courtesy call to share they are stopping by the property to check the trap. A stand out example is Technician Payton who spent extra time to perform an attic inspection on the day he was tasked to simply remove a trap. He heard my concerns, worked diligently to inspect the attic, and found another possible entry point which was then addressed. Another stand out is Technician Tyler who is a ninja on the high roof of our home as he installed traps and one-way valves (allows the squirrel to escape, but not re-enter). He also takes the time to talk with me, learn if I have heard activity, and then assists with next steps. At the time of this writing, we are still working to fully resolve “Squirrel Gate 2023”, but I am confident the team at Complete Animal Removal will again come through for us to protect our home. This is not the first time we have engaged Complete Animal Removal. In fact, it is our second positive experience. We engaged their help in the Winter of 2020 at our rental home for a Groundhog who had dug around the AC unit and gained access to the crawl space. Complete Animal Removal provided services for: - Trapping & Removal - Home Repairs/Exclusions - Restoration of the Crawlspace including - replacing the vapor barrier - installing fresh subfloor insulation Pics 1-3 are from the Winter 2020 Groundhog service.

Rachel Zolensky
5

Shaun came out and inspected my house did a great job. He was so helpful and kind. I will definitely be calling again if I ever need these services.

Stephen Rogers
5

This poor hawk was not reacting to human presence as one might expect. Upon venturing towards it, it did not react. According to some elder fellows who had seen the hawk earlier in the morning, it had hardly moved. I reached out to Walden's puddle who put out an APB to rescue the hawk (I was too afraid of its talons). Josh came out to our part of town and heroically saved the hawk and got it to Walden's Puddle. We should all endeavor to emulate his bravery, thank you Josh!

Daniel Martin
5

Great experience with Complete Animal Removal. I called yesterday for an appointment and was surprised that they could come so quickly - 10:00 this morning. Sean and Adam showed up exactly at 10:00 and went to work. Their inspection revealed where animals had tried to enter my attic but were unsuccessful. They made suggestions as to how to protection my house as well.

Kristy “Cowgirl”
5

Shaun and Adam came out and did an inspection in regards to the scratching noises I've been hearing in the attic. They were prompt, kind and informative. They found evidence of mice in the insulation and took photos for me,& offered a service quote which would take care of them. They were very helpful. I would recommend them for all your critter trouble.

Scott Boyd
5

Shaun came out this morning to assess our problem with mice. He arrived on time and provided me an amazingly thorough evaluation of our home and presented a very good plan for control and eradication of the mice. I would highly recommend Shaun and Complete Animal Control.

Lauren C
5

I can't say enough great things! Today I was in need of safe and humane animal removal, and I'm so glad I called Complete Animal Removal. My situation was a little out of the ordinary from what they handle on a daily basis, and they went above and beyond to resolve it. Nick was thorough and very professional during the inspection. He answered all my questions and provided great recommendations for solving the issue today as well as for preventing it from happening again in the future. Kevin did an excellent job during the removal process. He was also very thorough and professional, and was able to get the animal removed safely! Thanks guys! I highly recommend Complete Animal Removal. They are truly top notch!

MICHAEL MARTIN
5

My first contact with the office to schedule our inspection was easy and no nonsense. Changing the appointment a week later was easy as well. Nick Robinson showed up, on time as scheduled, to survey our Bats in the attic. The solution and pricing were straight forward and reasonable . Josh and Ash came to do the job, again on time as expected, and did a professional, neat and clean job. Unexpectedly, two days later, Tyler called and wanted to stop by to do a Final Inspection. He to was professional, respectful and a welcome ending to our Problem with Bats in the attic. I had called another company first and was uncomfortable with their proposed solution and I am sure glad I contacted Complete Animal Removal. I strongly recommend this company and the entire team. October 2022

Dan Mora
5

I was in need of repair to damage done to my home by squirrels. I had a large opening and four other returns that required attention. Kevin and Chad were assigned the repair to my home. While Kevin began the repair of the large opening, Chad began the repairs of the returns. Both did an excellent job, taking the time do ensure the repair was done correctly. They were respectful of my property, and they cleaned up any refuse that they may have created. Both took the time to tell me what they were doing and how they were going to repair the shortcoming. I would highly recommend Complete Animal Removal should you require animal damage repaired. Should I have an animal issue in the future, they will be my first call.

Brandon Wheatley
5

Bob was nothing but professional, courteous, and efficient in the work he did to remove a raccoon that had met an unfortunate end under my house last week. We chatted briefly before showing him my findings, he swiftly got to work, and in short order saved me from the sickly sweet haze I'd been living in back to clean healthy air. He was very thorough in his work, showing me pictures of the cleanup, the likely entry point, as well as other potential problem spots to consider. The next day he texted me to verify I'd had no more problems. Very happy with the services, would definitely recommend to anyone in need!

M.E. Myhre
5

We called Complete Animal Removal and Shaun was at our house within 30 minutes. He was absolutely incredible to work with! We had a rodent die in our crawl space and he was able to remove the animal and give us a quote for having the crawl space cleaned up as well as sealing off the entry points so this doesn't happen again. Shaun was very knowledgable and efficient. I couldn't recommend this company more!

Sherry Burton
5

Living in the country you expect to see all kinds of critters - BUT a really long snake skin hanging off my back porch roof with the tail in the soffit- NO - JUST NO. A quick google search took me to Complete Animal Removal and when they said that they could be there the next day - that is all it took. Shaun drove up at exactly the time he said he would be there. He was professional - friendly - and extremely helpful. Thankfully the Rat snake had moved on for the day. Shaun sealed the entry point, checked to see if there were any other problems and gave us some great advice on how to move forward. It can be really tough sometimes to find a company that is and does what they advertise- Complete Animal Removal - and Shaun delivered. If I could give 10 stars I would -

Dan Billingsley
5

Complete Animal Removal helped us to remove a squirrel that got into our bathroom vent on the second story. Was very professional and got the job done. Big shout out to Josh, Chris & Isaiah for going the extra mile!

Laura McWhorter
5

We had a great experience with this company for removing birds from our roof and attic areas. Every person that I spoke with was considerate and professional. Nick did a wonderful job installing the exclusions and providing excellent customer service. I will be recommending this company to neighbors and friends. Thank you!

G Beals
5

Called Complete Animal Removal about a problem with squirrels in my attic. I live in a log home and woodpeckers had created a hole that allowed entry for the squirrels. Shaun came out and evaluated the problem, offered solutions, and arranged for the work to get started. He did an awesome job explaining all his recommendations and the cost for each. Josh was the technician who came out to complete the work and I can't give him enough accolades. He was thorough and ensured everything was completed to my satisfaction. Both Shaun and Josh were professional, friendly, helpful, and epitomize great customer service. I would highly recommend this company!!

nate
5

In the process of prepping our home for sale, we had Complete Animal Removal inspect our crawlspace for any vapor barrier issues or signs of unwanted critters. Nick did a fantastic job of explaining everything they look for and thankfully found no issues. Highly recommend this company - they are very professional and prompt.

Cherish Norgord
5

Very pleased with this company! An armadillo has been destroying our lawn for over a year and all of our attempted deterrents failed. Isaiah took extra care in talking with us and determining the best place to set up a trap and then a tremendous job of designing a funneling system around the trap. (Armadillos are very hard to trap because you can’t bait them.) The armadillo was caught on the second night. I especially appreciate the humane treatment of the animals and every tech has been friendly and helpful. Highly recommend!!

Sabrina Battle
5

Great experience using Complete Animal Removal. I would highly recommend this company to anyone. I had an issue with snakes in my garage and backyard. Special thanks to Nick who was on-time, professional, successful at catching the snake and very thorough. This is how pest control needs to be. I will definitely call them for any future pest issues. Great job!

Melanie Harper
5

I am in step 3 of the 4 step plan and can say these folks have been great. After 7 weeks, they have caught 8 raccoons, 3 possums and one neighbor's cat. All critters were relocated/released and the cat was released so he could go home. Josh, Emmanuel, Red, Kevin and David have been so patient with me, answering dozens of questions and reassuring me constantly. Mark has been fantastic answering all my after hours calls. They are always timely and caring. And they've done a great job of seeing all the critters are out of my crawl space and all entry points are repaired and sealed.

Jerry Burden
5

We have new construction going on next to our neighborhood in Hermitage. I noticed a snake in our crawl space and was referred to Complete Animal Control. We scheduled an inspection within a day or so and Nick came by--he was early for the appointment (kudos). Very professional in his detailed inspection of crawl and attic space. He took time to explain what he was looking for and what I should look for going forward--most helpful. Although there was not enough evidence for treatment at this time, I will not hesitate to call them back if the "critters" reappear or prove to be a significant problem.

Nickolas Stangarone
5

Duane, Allen and Eric did a good job safely removing squirrels from our attic. We have a metal roof and when it was installed the roofer did not install dip edge flashing, thereby leaving gaps between roof and fascia allowing easy entry for anything to gain entry. They closed the gaps on the roof and also all other points of entry around the foundation. Before each visit they called to let us know they were on the way, how long before they arrived and left a message describing what work was performed. It was a professional job done right. Thank you all for your hard work!

Jaime Finch
5

We hired Complete Animal Removal to identify and seal up all of the potential entry points on our home after an issue of squirrels in the attic. Duane came out right away and gave us a very detailed explanation of the issues and how they were going to fix them. We appreciated the extreme attention to detail and the clear and consistent communication from him and his team throughout the process. They were there when they said they were going to be there and did their work without interfering in our daily lives. Our problem has been fixed and we are very pleased with the work that Duane and his crew, including Gus and Eric, did! I would highly recommend Complete Animal Removal for any and all animal removal needs.

John Childers
5

Complete Animal Removal did an excellent job in removing the bats from our attic. When preparing the estimate on the phone, Diane was very pleasant and wanted to make sure that my concerns were addressed. She also made the process very clear and itemized to help us understand exactly what was going to be done. When Brock and Duane came to perform the initial and very thorough inspection, they were friendly, professional, and knew exactly what they were talking about when they confirmed our suspicions. They left that day leaving my family and I at ease knowing that the problem was going to be taken care of. Before each visit Duane or one of the others would call and give us a heads up when they would arrive. I appreciate each one that had to climb up at least 40 foot ladder and work on top of our steep roof ridge and gable ends while at the same time being very careful and particular they did not damage the roof. They were all very courteous and professional. Thanks Diane, Brock, Duane, Eric, Lee, Josh and the others for the professional job and for giving my family and I a peace of mind. I highly recommend Complete Animal Removal and I’ll be telling all my friends and family to call them.

Robert Divine
4

With hope this well intended company can learn from a mistake and change their practices. The guy who came out first, Gabe, signed up the order and took my credit card (which all should have been done online or by phone beforehand), but he also went ahead and put out a trap for this groundhog under my foundation wall. When I asked him why he was not observing the practices I had read about (gloves on hands, camouflaging trap), he said groundhogs are easy to trap and don’t need such care. OK. The next day I took a photo of the groundhog sitting next to the trap and sent to company. Then came Duane, the “real” trapper, who told me that Gabe had been just a marketing guy and knows nothing about trapping, and that groundhogs are in fact one of the trickiest animals to trap. Duane used gloves and set two traps with camo. He came by every few days for a week and a half, escalating the bait from fruit to peas— no luck. Duane then set out a camera for several days and after viewing the photos told me about visiting cats, raccoons, and deer, but no more groundhog. So we agreed that groundhog seems gone, and I will now fill the groundhog hole with gravel and concrete. And I have to acknowledge that we were starting some loud activity clearing out areas not so far from the groundhog hole, which could tend to make the groundhog leave. The company sent Gabe, so the company is responsible for “spooking” the groundhog or at least missing the first best chance to catch him. I hope they learn and quit jumping the gun having the marketing guy set up the first trap. But they did earnestly try later, with good methods, and they told me if the groundhog somehow returns to give them a call.

Billy Nobel
5

Complete Animal Removal was one of the most friendly, knowledgeable and reliable companies I have ever hired. Their service was impeccable. Corby came out to give us an estimate on removing snakes from our attic and preventing them from entering in the future. He took his time explaining the process and what needed to be done. Isaiah was super quick to get us on the schedule. Mason, Tyler, Dale and Emmanuel were the technicians who worked on our house over the course of the project. They were super cool and respectful while they did their work inside and out. We are very satisfied and will be recommending them!

Amanda Williams
5

We had birds build a nest in our attic by getting through an opening that wasn't sealed up correctly on the front of our house (for the 2nd year in a row) and Complete Animal Removal helped us get rid of them and ensure they won't be back. They also cleaned up the attic for us. Brock and Tyler communicated with us every step of the way and did a fantastic job. Would definitely recommend, although I hope I don't need to call them again anytime soon!

Juliet Lamb
5

We had a squirrel/raccoon problem in the attic that we thought was taken care of when we had repair work done on the house. However, the noisy party that was taking place in our attic confirmed otherwise. I contacted Complete Animal Removal and with Jordan's information and help from Amy and the office staff we set up a program to remove the critters. Mason and Dale were very good at removing live critters as well as patching up the entryways and sealing future access points on our house. The crew who removed and replaced the insulation were very efficient with the whole process taking about 3 to 4 hours. We were very satisfied. Thank you Complete Animal Removal. We highly recommend this company.

Robin Holab-Abelman
5

We had a momma bird build a nest in a vent high up on our house. We called Complete Animal; they came out promptly-assessed the situation and gave us a proposal for removal. The schedule worked so Josh came out the following day. He was able to remove the birds, the nest and fix the vent(s) to prevent further nest building. He fumigated the area. He was polite, friendly, and was able to get everything done on one visit. Would definitely recommend Complete Animal-not inexpensive but seemed worth it.

J Frumkin
5

Our son woke up early one morning to loud scratching noises coming from the walls in his bedroom. A call to CAR yielded a quick response and a very thorough evaluation of the problem. Flying squirrels and mice in the attic is what was diagnosed. Once over the shock, Michel went to work prescribing options that covered the gamut from removal only to removal, mitigation, treatment and even insulation replacement. By having a range of options to choose from we were able to address the issue while staying within a reasonable cost range. The service technicians were excellent, on-time and thorough. The process though took longer than planned (2.5 months) due to poor weather. Overall, an excellent experience although one I hope I do not need to repeat anytime soon.

SH Harrell
5

I highly recommend Complete Animal Removal services! The team is highly professional and knowledgeable! Every person that has come to our home has been committed to help us with the problem. They have met every commitment on time and service that they told us they would do. We had a specific good experience with James Gibson as he was at our home to check a mice problem when there was definitely a skunk problem. He went above and beyond to help us determine where he was entering. I highly recommend this company’s services. They know their business! You don’t pay until the job is completed! Their customer service is outstanding!

Kathleen McGahan
5

I had the privilege of working with Jordan, Dale and Mason at Complete Animal Removal. They handled my mouse situation quickly, and came every 2 days to check the traps and seal up the places around my house where mice were getting in. Every interaction I had with them so was so pleasant. Truly some of the nicest people I've ever met! They put my mind at ease and because of their diligence, I know I won't have to worry about these critters anymore. Thanks so much guys!!

Allan Hicks
5

I called Complete Animal Removal first because they appeared at the top of my search, and I’m glad I did. The customer service was excellent on the phone. They scheduled an inspector to review my chipmunk problem that same day. Within an hour, I received a call from Jordan that he was on the way. He was very thorough with assessing my infiltration issue, and showed me other points of entry that chipmunks and squirrels have used. He provided a cost breakdown of the service options and explained the work thoroughly. I hired them the same day to begin the work, and they called later in the afternoon to schedule the work to begin the following day. I’m very pleased to work with this company.

Kellie Maxin
5

Very glad to be able to speak to a real person when calling and such quick service. Can't thank you enough for sending Jordan out. He was very professional and knowledgeable about the critters that could be living around your home. He inspected everything for us and left us with a peace of mind that all was good with our home. We will highly recommend your service to friends and family! Thanks so much for excellent service and great employees!

Crystal Frei
5

I can not brag enough about this amazing Christian based company! Dianne Swan in the office is so kind and professional! Speaking to her was such a pleasure! Ryan Campbell was beyond amazing he truly cares about the animals and I couldn’t have asked for a better person to work with! I requested him exclusively because he did such an amazing job. Best customer service I could have ever asked for! Cody did a very good quote and explained everything to me! I highly highly recommend them!

Chelsea Drimmel
5

Wow! Jordan with Complete Animal Removal just came out to do a free inspection of our attic and crawl space and I am left speechless at how wonderful he was. He was the kindest, cleanest, friendliest service provider I have ever had at our house. He informed me of every detail he noticed, walked me through every possible treatment options and made me feel much more at ease after his visit. He even humored my 8 year old who wanted to follow him around and ask all of the questions! I will never call anyone else for animal removal and can not recommend Complete Animal Removal more highly!

Bob Braswell
5

If you need any type of animal removal, just call Complete animal removal. What a great company to deal with. From the first visit by the gentleman who found the squirrels to Larry and Alex on removing them and fixing where they were getting in, we had an absolutely fantastic experience. Both gentlemen were highly focused on taking care of our problem even when it meant doing it in the rain. They were extremely courteous and professional, and even worked around our hectic schedule. After all the work was done, they called us to thank us for working with them and wish us a Merry Christmas. These two men and this organization remind me of what customer service and professionalism is all about. I can't say enough good about them.

Mickey Sammons
5

What a great company! We started with an issue of having squirrels come down the chimney into our fireplace. Complete Animal Removal was called and in a few minutes “Moose” came out and got the squirrels out in such a caring and professional way. It was like watching a nature show on TV. Mike did a complete evaluation of or house and presented us with a plan to block and seal off any possible ways animals could access the house with the exception of doors and windows. Traps were set. Cracks and vents were screened and reinforced. Tony even repaired some of the aluminum overhang where squirrels could build nests and access the house. All of the workers who came to complete the job at our house were outstanding. This company truly reflects Christian virtue in the way they do business with professionalism and integrity. My wife and I feel blessed to have found them. Thank you!!!

Paul Steven Lyke
5

We had a plethora of raccoons, mice, and squirrels coming through rotted gaps in the house, I called a few other places and they were too busy and overbooked but CAR came out in 2 hours with a quote and trapped some whoppers right away. Over the course of several weeks they meticulously patched and caulked to keep new ones out, yet narrowing the escape route to make sure none are trapped inside. The crew's woodwork was far more detailed than what I was expecting, they took their time not to rush through the project, just get you filled and billed. A+

Terry Reedy
5

Complete Animal Removal recently completed the project of "bat proofing" my house including removal of the colony of bats that had decided to take up residence in my attic. The job required multiple visits given the size of my house and the complexity of working on ladders 30 feet in the air to install the required "bat proofing" materials. Brian and his team members that I dealt with throughout the process were extremely professional, courteous and worked around my schedule. I would like to especially thank David for his perseverance, quality work and professionalism during the process. I would certainly recommend these folks to take care of any pest/unwanted animal issues you may have.

Kyle Godfrey
5

We had an issue with a skunk that barricaded himself in our dumpster enclosure and we need it removed quickly. Called Complete Animal Removal and they had David and Aaron come out and assist very quickly. They were both very professional and got the job done quickly! The skunk did spray a little bit and they made sure to try and take care of the odor quickly so it was not disrupting our business flow as well as nearby businesses. I would recommend you all to everyone for any future needs! Great work to David and Aaron as well as the gentleman on the phone, Bryan!

Marion Pack
5

We contacted Complete Animal Removal after having some issues with snakes in and around our home. In the end it was determined we had some opossums nesting under the house and they had, unfortunately, destroyed the crawl space. This team was just amazing at making the whole situation go as smoothly as possible. Jen and Bryan were so helpful with all of the paperwork and explaining the entire process to us from start to finish. The biggest thank you has to go to David though. He was always willing to answer any of our questions and was always polite while doing so. He also made me feel assured that all the critters found a new home in the wild. I'd highly recommend this company.

Personal Flight Plan
5

When we discovered we had squirrels residing in our adic rent free, we called Complete Animal Control to carry out the eviction. 5 kudos, 5 thumbs up and 5 stars for Complete Animal Removal. One based on their quick response and fair estimate since we already knew who the free loaders were. Their outstanding field Rep Michael provided us with a thorough and informative evaluation. Two because of their concern not only for us but genuine concern for the squirrels. Three for their professional service technician Logan who did an excellent job and patiently explained every step. Four, for their great communication from the beginning, giving advance notice, leaving us voice messages and calling cards when checking traps, to job completion. Five for Excellent Customer Service starting at the top with owners Brian and Jen who have obviously set the company standard! For rascal squirrels or critters unknown, I fully recommend Complete Animal Removal. John