SERVPRO of Northeast Dallas

Servpro was at my home within hours of the major flooding event. They started work right away. Joe, Keidel, and Jose were very courteous and did a quick job inspecting the apartment, removing the ruined flooring, insulation and drying out the place over several days. I would definitely recommend Servpro for flood damage cleanup.

Servpro agents were knowledgeable and provided quality work in a timely manner.

Recently had mold remediation done at my home. Joe was great to work with; clear communicator and coordinated the remediation work well. Would recommend 👍

Joe Harrington is a very professional person and excellent at his job. I called him to request his services and he responded immediately. If I need him again, I wouldn't hesitate to contact him again. Thanks 🌟🌟

Keidel & Jose did a first rate job removing the damaged tile in my home after a bathroom flooded. They were careful, courteous, clean and even returned one of the tiles the following day so I could try to match it. I was impressed with their professionalism. Thank you.

Whenever you need to call SERVPRO it’s obviously a stressful situation. Our disaster happened while we were out of town. We gave access to SERVPRO not knowing what to expect when we returned home. The awesome team of Keidel and Brent took care of us with the utmost professionalism and care for our property. Thank you Keidel, Brent, Jose. You guys are PROs.

I am a general contractor and utilized ServPro to perform mitigation services at a residential property following a roof leak that caused damage to the kitchen below. Working with Arqui from the start was a positive experience. He was prompt for our initial meeting, provided any information I needed, and communicated well throughout the process. During and after the installation, I worked with Keide and Jose. Both were knowledgeable, professional, and left the home clean and tidy upon completion. I would gladly hire Serv Pro for any commercial or residential mitigation needs in the future.

Keidel & Jose were tasked with returning and putting together our extra heavy adjustable bedframe. They were super fast, courteous and very accommodating! Thank you guys!

Keidel and Jose were professional and did the project quickly.

Archie, Keidel and Jose did a great job. They were neat, informative and cordial.

Joe and his team are very professional and efficient at taking care of their customers. You are in great hands during those stressful moments with this group.

Had a chance to do business with Joe. Great service and very professional. Looking forward to doing business with them in the future.

Incredible service! Very accommodating to our jobsite during late night calls and last minute requests. Keidel and his crew are top notch professionals

After the rain that just came through we had experienced some water damage to one of our guest bedrooms, we looked up local companies and hit the Jackpot with this one. Tim came out assessed the damage and walked us through the entire process step by step. We were very impressed and very grateful for the hard work that United Water Restoration provided for us. We know who to call now if something this unfortunate happens again, thanks again Tim!

Excellent team! Joe, Keidel, and Jose did an amazing job. They were very professional and kept me informed throughout the entire process. Highly recommended!

Had the pleasure of working with Joe on a unique project. Very professional communication was on amazing at all stages of the project. They are definitely pros.

Brent and Vincente were amazing! They responded quickly to our water damage, explained everything clearly, and worked efficiently. Super professional, respectful of our home, and made a stressful situation so much easier. Highly recommend them!

I didn't want to post a bad review because despite the awful experience we had with this company, many of the people I interacted with thru our repair were very professional & kind in their demeanor. But the fact that weeks after the job is done I am continuing to be harassed by their billing department, over invoices that they confirmed were paid in full by our insurance company, I feel compelled to share as a warning to others. Our repair process with servpro was riddled with delays, property damage, mistakes & false promises. The demo crew soiled all of our clothes & linens, broke our closet shelves, bed frame & scratched our dresser. The restoration crew delayed our repairs by days to weeks on each step. The management responsible for making things right meant well but dropped the ball multiple times as well. And now, the billing department has been sending seemingly endless emails in regards to balances we already paid, which they even stated we paid in previous emails themselves, but they seem unable to keep their own stories straight. If I could rate zero stars I would. Do not use this company if you value your time, property & sanity.

I recently had damage to multiple rooms in my home caused by water from an adjoining condo unit. It took a while to discover the damage because it was inside a closet - stretching to the living room and a bath - so I didn't notice it at first. Matt at ServPro NE Dallas was immediately responsive when I called for restoration services. Coordinating all the different things that had to be done (furniture removal, flooring, sheetrock, painting, matching accent paneling, tile work, rug restoration, etc) could not have been easy but I was kept apprised of every step and their scheduling was done around my schedule. I love that they always kept me "in the loop" about where we were in the process, what was next, and when it would be done. The crews were knowledgeable, efficient, and great to work with. When they were finishing up, there was a little bit of an issue with the way the living room rug and its pad were reinstalled. A quick text to them and Joe and Arky were immediately responsive. They were here within 24 hours, moved the furniture, fixed the rug and padding, and put things back just the way they should be. I sincerely hope that I never have a need for their services again, but should I ever need help with water remediation, restoration, or any kind of reconstruction, they will be my first - and only - call. It was a nasty, time-consuming situation, but it could not have been handled more professionally and efficiently. They are great!

Arquimedes, Brent, Vicente and Jose came out to our facility on an emergency call and got the job done quick and with great communication. Thank you to the team for keeping our facility up and running! Clean up was safe and effective and we look good as new! Thank you from the Pratt Retail Dallas Team!

Arquimedes, Brent, Jose, and Vicente did a great job at cleaning up for our South Dallas plant. Quick response and completion time!

I can not applaud Arquimedes, Brent and Vincente at SERVPRO enough for their work at my moms house(Mrs. Yates). so far! All 3 of these men have been unbelievably patient explaining the process on what needed to be done to repair her home and very understanding of ALL of her challenges !

Arquimedes, Brent and Vicente were quick to respond with mitigation project for my client K. Burns. Great communication!

BEWARE! Terrible experience with this company - do not let them handle your insurance claims! On 9/10/2025, after a water leak in my upstairs wall, I called my insurance company Traveler's to file a claim. They recommended this company Serv-Pro to handle the water mitigation and dry out the affected area. As this was my first insurance claim, I unfortunately agreed. Serv Pro arrived that same day, started inspecting both floors of our home for damage, set up fans to dry the area, and communicated to me the damages they saw and what they would need to replace/repair, which according to them, was going to be ALOT. The project manager Arquimedes asked me if I knew if our house had asbestos. I did not, so he ordered an asbestos test for the next morning and said i would have the results asap. The next day, things changed for the worst. First off, Arquimedes called me and said that the insurance told him that they were only going to cover $10,000 worth of damages per my policy and that it would be difficult to complete the repairs under that. I told him that we could not go out of pocket for this - that was not an option. The tone of our conversations changed after this. Now that he wasn't going to make a lot of money on this job, my impression was that he did not care as much about getting the job taken care of. He also told me that he would send the asbestos test results next day. On Friday 9/12, Arquimedes told me over the phone that the test was positive for asbestos, and that another company would have to handle this and sent me a phone number. I asked for the results of the asbestos test as well, and he told me he would have it to me in the next hour. He never sent it. The asbestos abatement company did come to the house that day and began to act strangely as soon as I told him that he would need to provide me a quote and not just bill Serv-Pro. After I got the first quote on Monday, I began to call other companies to come to the house to provide estimates for asbestos abatement. One company agreed to, but the other companies I called all said that they needed the asbestos test results in order to give an accurate estimate. I called and texted Archimedes, but he didnt answer. I then called my insurance adjuster and told him that he needed to request this informatiton from Serv-Pro as well. He apologized saying this was the first time Traveler's had worked with this specific branch. On Tuesday 9/16, after still no answer from Arquimedes, Serv-Pro sent me an email asking to release funds to pay the insurance. I immediately forwarded this to Arquimedes and said I would not authorize payment without an itemized invoice and the asbestos test results. No response. I called my insurance adjuster again and said that this was unacceptable, I needed that form immediately no exceptions, and that Traveler's should NEVER recommend Serv-Pro to anyone else. Within 5 minutes, Archimedes emails me the asbestos test results and texts me apologizing that he had a chaotic day the day before. Still no itemized invoice. Today is 9/24/2025. Today I received an invoice from Serv-Pro saying that my payment was 7 days overdue. Ridiculous as this is the first time I have been billed. I have finally gotten the asbestos abatement done and getting quotes for the rebuild. However, Traveler's still does not have the itemized invoice from Serv-Pro, so they have still not sent me the estimate for the total damages and repair, and will not release payment to me for the work that has already been done. 2 weeks of waiting. The only reason this review has 2 stars, and not 1 star, is because of the mitigation team lead Brent. Brent is an extremely professional and good man. He would call me every time he had to come over to the house to check the drying equipment. When I had questions about the original inspection, I would call Brent and if he was busy, he would get back to me as soon as he could. I really appreciate all of his work and that he did not treat me as a customer to profit from, but a human being.

I am so thankful for Servpro of Northeast Dallas! I walked into my home to find water damage and within 2 hours Arqui, Keydel, and Jose were on it with the remediation! Arqui updated me throughout the entire process and worked with the insurance adjuster directly. I’m looking forward to using Servpro to complete the restoration because of the wonderful experience we’ve had so far!

We are so happy that we called ServPro of Northeast Dallas for our water penetration problem. They were very responsive and were at our home the next day with an amazing amount resources to dry our slab. They were punctual, ease to reach, communicated thoroughly, and checked progress regularly. Arquimedes lead the team - he was very professional and communicated very well throughout. Special thanks to him as well as Brent and Joe for their guidance and professionalism. I would highly recommend ServPro of Northeast Dallas. If I ever need this type of service again, they will be my first call.

Fast, Friendly, Efficient, and Safe. Everything you could ask for in a packout service and more. Tip of the cap to Joe, Arquimedes, and Hugo.

Jose, Vincente, and Keidel did a great job with our horrific water damage caused by a busted pipe. They came out on a Sunday and worked through the Labor Day holiday. They were professional, respectful, hard working, thorough and efficient. Highly recommend!

We are very grateful for the work done in my home this past Friday. The SERVPRO North Dallas team did a very professional and responsible job. Special thanks to Keidel and José for their incredible work and dedication — they showed great professionalism at all times. Highly recommended!

Recently, we had a mold problem under my house, and we called SERVPRO of Northeast Dallas. Their team was very professional and kept us informed at every step to restore my daughter’s home. I especially want to thank Keidel, Vicente, and José, who did an amazing job. I highly recommend them 100%!

We had a great experience with ServPro. The team was very polite and kept me informed every step of the way. Keidel, Vincente and Jose did a great job with the demo and Martha and her team made the garage sparkle.

My husband and I were in need of SERVPRO late Sunday evening after returning from the weekend. The house had extensive water leak from upstairs that filled the house with water. They arrived expeditiously and stayed until about 3am. The team of Keisel, Vincent, Jose, and others were professional and understanding of all of the challenges. They expertly mitigated the water and moisture. We greatly appreciate their services and highly recommend to others.

Keidel, Vicente, and Jose showed up at our house late (late!) Friday night after getting dispatched. They were friendly, efficient, and informative as they worked through their process. I would definitely recommend working with them again- although hopefully it's not necessary!

Equines, Keidel and Vicente did a great job. They were professional and courteous. They made dealing with our leak a lot less stressful!

Joe, Keidel, and Vicente are the ones who worked on water mitigation on our house for a water leak. They did a great job with explaining the process and were clear on what to expect. They arrived on time and worked very hard to open the space up and install the equipment for the mitigation process. I will recommend these guys to anyone that needs restoration services! Keep up the good work! Y’all are representing the company well!

We recently had water damage in one of our upstairs bedrooms. Keidel and Vicente did a great job of making sure every last spot was dry before they were done. They were very professional and answered all my questions during this process that was very new to me. I would definitely recommend this team if you ever encounter water damage in your home.

I recently had water damage to my house in Lake Highlands. We were out of town when it happened, but thanks to great neighbors we were able to stop the water before it was a total catastrophe. I called Servpro and Brent and his team Bailey and Brandon immediately hopped on the problem. They worked till 9 o’clock setting the dryers and dehumidifiers while I was out of town. They were professional, courteous and dependable, exactly what you need in a situation like this. I 100% endorse Serv Pro and would give them six stars if I could.

Servpro has been a pleasure to work with! Keidel and Vicente were the best. Unfortunately we had a water pipe burst and water ran for about two hours. They had the carpet pad ripped up right away and had tons of air mover fans and dehumidifiers set up before the end of the day. It affected everything from the carpet and carpet pads, all of the hardwood flooring, and even some cabinets. They handled everything quickly, professionally and efficiently. Also, a thank you to Archimedes (the supervisor) for keeping us informed every step of the way. I would highly recommend Servpro!

My husband, Nick Donovan, and I experienced our first home flood today. Arqui, Joe Harrington, Keidel and Vicente got here within the hour of the call and stayed late into the night. The crew got straight to work and were extremely helpful and polite. They worked extremely hard and we are super grateful. We would highly recommend this team should anyone else experience the same unfortunate emergency. Five stars!!!!

Joe Harrington at SERVPRO (Northeast Dallas) was exceptional to work with. Not only is he an expert in the field, but he is willing to go above and beyond to meet his client's needs. Joe is thorough, communicative, efficient, and professional. He thinks outside the box to find solutions to big problems. Joe helped find water leaks throughout my house that I had no idea were there. He developed a plan of action to remediate the mold in flooring, walls, and ceilings. He showed up on time, stayed late, and followed up until the issues had been completely resolved. I cannot thank Joe and SERVPRO enough for servicing my home with expertise, professionalism, and integrity. Additionally, Matt Somerhalder quoted over $20,000 of demolition and reconstruction work with detail, clarity, and expertise. The guys at SERVPRO are outstanding, attentive, and really care about your needs. I was hesitant about using a company that could "do it all"---the cleaning, the mold remediation, and the contract work--- but boy did I choose right. I would do it all over again with Matt and Joe from SERVPRO, and will continue to refer them to my friends, family, and clients.

I can’t say enough about SERVPRO of Northeast Dallas and their excellent water mitigation services. From their prompt initial response to thorough after-job follow-up, the entire process was seamless, stress-free and handled with utmost professionalism. I was in the capable hands of Joe, Bailey and Brandon. Their knowledge, attention to detail, clear communication and professionalism put me at ease.

I had a house flood that damaged, and soaked carpet, carpet pad, sheetrock, wood paneling, and trim. The mitigation work was primarily done by Bailey and Brandon. Their expertise in what they did was readily apparent. They were very thorough, explained what they were doing and why. And, they showed up to work when they said they would. These guys were real pros and were a easy to work with. I highly recommend them for mitigation work based on the job they did for me. Guy Garner Arlington, Texas

Brent, Bailey and Brandon were the BEST. They treated my home like their own and were available for all questions and concerns. God forbid we have another problem, THEY will be the team I want to come out and help. They set up and cleaned up everytime they stopped by. I appreciate y'all and thank you so much for making the terrible experience better.

We had a flood at our house and Servpro came out the next morning to take care of everything. They dried everything out and were very communicative. We had Keidel and Vincente who were amazing. I'm very happy we used them!

I had a great experience with the work done at my house. Everything was handled professionally and efficiently. I especially want to mention Keidel, who was friendly, knowledgeable, and made the whole process easy. Definitely recommend!

Encountered a situation at home over the weekend and called Servpro. They arrived in about 1 hour accessed the problem and then started the solution. The lead on the job was Arquimedes, he was very hands on explained every step and what would be next steps; what I liked about him is he enjoys helping others and he really enjoys his career. Job well done.

Arquimedes and his team did a absolute wonderful job in helping my grandmother with the clean up process when her house flooded!!I would highly recommend them!!

Arquimedes and his co-worker were fantastic. Courteous, prompt, knowledgeable, and informative in explaining the process. Highly recommend!

Arquimedes and Odie did an excellent job working in my house when I had water damage. They kept me informed of everything being done, were very careful with all my items that had to be moved, and making sure all was clean and safe for me when they left. Highly recommend this company.

Thanh Tran is my uncle, Phillip and Vince did a great job on helping us on our water loss when our condo was affected Phillip did a great job at telling me all my walls that were wet and got straight to work,I highly recommend serve pro when you have a water loss

Our home suffered a major water casualty. The claims agent for our insurance company recommended Brent and his team at Servpro. Phillip was the leader of the team and as soon as he walked in the door I knew that we were in good hands. He knew what had to be done, quickly got started on removing moisture and drying the impacted areas all the while listening to our concerns. What particularly stood out was his commitment to giving us the best service possible and his attention to detail which immediately reduced our stress. We are grateful to Phillip and Brent for their professionalism, demonstrated ability to work with the claims adjuster and their concern about our welfare. They have my highest five star recommendation!

Archimedes and his team servpro were extremely attentive, responded quickly, and were very communicative. They were incredibly kind and helpful. I highly recommend them!

I had an incredible experience with Arquímedes . Their team is super professional and you can tell they know what they are doing. From the first contact, they provided me with exceptional customer service, always willing to answer my questions. In addition, the results were impressive and met all my requirements. I would definitely recommend Arquimedes to anyone who needs quality services. They are the best at what they do!

My water heater broke and water went everywhere. I called Servepro Northeast Dallas and they sent over a Mr. Brent Davis. He was very professional explained everything very detailed so that I could understand what needed to be done. Everything was dried and completed in one day. I will definitely call them again And recommend them to all my friends thank you Brent. Good job.

Our company experience a number of plumbing mishaps over the years, and called no one one but the one we knew would do the job right: Servpro. Their professionalism and attention to detail set them apart in the restoration industry. I highly recommend Brent Davis and the entire team for anyone in need of reliable and expert restoration services.

Hello, I am grateful for the work that Mr. Arquimedes does. I find his level of responsibility to be very high, and I was truly impressed and happy with the results. Thank you for everything!

Joe Harrington came out to access water leak and secondary issue damage under our house that is pier and beam. His thoroughness and layman explanations of our problem and the procedure to get the repairs done was outstanding. I highly recommend this company.

Arquimedes and his team helped me tremendously and did an outstanding job in my home. Service was done efficiently and promptly and my home is back to normal! Customer service was great as Arquimedes was very understanding and considerate of my situation and guided me towards finding a solution. 100% would recommend Servpro!

Two weeks ago Arquimedes and his team came to my house and besides giving me an estimate on the spot, he also thoroughly inspected the water damage in my home. I totally recommend him.

Had excellent service from Arquimedes. He was extremely knowledgeable and helped a bunch. He made the whole process after a piped burst in my home easy and stress free. Would highly recommend.

I had the pleasure of working with Joseph from SERVPRO, and I couldn’t be more impressed with their professionalism and expertise. From the moment they arrived, they were incredibly thorough in assessing the damage and explaining the entire process to me. They worked efficiently, ensuring that everything was cleaned up and restored to the highest standard. Their attention to detail, communication, and dedication to customer satisfaction truly set them apart. I highly recommend Joseph and SERVPRO for any restoration or cleaning needs. Exceptional service all around!

Thank you to my entire Servpro team! They helped me navigate the remediation of my roof leak, and Ivan was instrumental in assisting with the initial loss evaluation. A big shout out to Hugo Rodriguez who demonstrated effective communication and leadership for my reconstruction project!

Great company! Worked with a guy named Joe Harrington during the process. Very professional, communicated all processes and updates. What went from a headache turned into a blessing. Thank you ServPro

When my house flooded, I was overwhelmed and didn’t know where to start. Thankfully, Joe Harrington from SERVPRO came in and made the entire process smooth and stress-free. He was incredibly detail-oriented, ensuring that every step from water extraction to drying and restoration—was done thoroughly and efficiently. Joe kept me informed the whole time, answered all my questions, and treated my home with great care and respect. I can’t recommend him enough for anyone needing restoration services. Truly a professional who goes above and beyond!

Our tech Phillip was amazing! They responded quickly, worked efficiently, and explained everything clearly. Their team removed the water, dried the area, and ensured no mold would grow. They were professional, friendly, and made the whole process stress-free. Thanks to them, our home looks great again! Highly recommend!

Servpro and Brent Davis saved me from a major meltdown! Superbowl week I was getting my house prepared for a superbowl party which I host every year .i live in a two story home and one of the kids were upstairs preparing to take a bath before going to bed . It was late at night with everyone asleep As she was waiting to fill the bathtub her phone rang in her room so she went in to answer and spent over an 30 min on phone forgot about the bathtub water and fell asleep ! Next morning I woke up to water everywhere downstairs! All over carpet , floor , furniture it was horrific. Brent was extremely professional . He assured me that he would complete the job and worked extremely hard in saving my furniture .promises made , promises kept. I say this because there are very few people now days that you can find that go out of their way in helping others . Thank you Brent Davis! Your work was appreciated and you deserve to be recognized for it !

Servpro was outstanding, their crew arrived promptly after the emergency call, thoroughly assessed the situation, and explained the process in a way that was easy to understand. Their attention to detail was impressive, and they went above and beyond to ensure that every aspect of the water damage was addressed. They used state-of-the-art equipment to remove the water and dry out the affected areas, minimizing the damage and preventing mold growth. What stood out the most was Philip and his teams commitment to customer service. They were considerate of my schedule, respectful of my property, and Philip kept me informed throughout the entire process. Their work was not only efficient but also of the highest quality.

Absolutely outstanding service from SERVPRO of Northeast Dallas! After experiencing water damage in my home, I was in a state of panic, unsure of what to do next. From the moment my insurance recommended me them, their team was incredibly professional, empathetic, and quick to respond. They arrived within 24 hours, fully equipped to handle the situation, and immediately got to work assessing the damage and explaining every step of the process. Philip was very thorough and detailed, ensuring all affected areas were properly dried and sanitized. They made sure I was informed throughout the process, addressing all my concerns with patience and expertise. I was particularly impressed by their commitment to ensuring I got the best quality service and always worked around my schedule. I can't thank the SERVPRO of Northeast Dallas team enough for their incredible service and the peace of mind they gave me during such a stressful time. Highly recommend this company if you ever need water mitigation services! They truly go above and beyond. Five stars all the way!

Joe Harrington and his team are excellent! They did an excellent job. Joe is very respectful and a very good worker! He explain me patiently and in detail the work he was going to do before starting to do it. Joe is very professional.

Joe did a wonderful job in New York— he’s highly professional, and an Army Vet. Came early, stayed late, straight shooter who gets the job done. Would recommend him and Servpro 10/10 times

Had water damage after my water heater ruptured. Servpro was fast and took care oh my problem right away. Joe was an amazing help and very professional. Took the time to help me understand what was happening. Would definitely recommend.

Mr. Joe Harrington was amazing, Very attentive to our needs and concerns, as well as seemed very prepared and extremely knowledgeable of the entirety of the process and everything it would entail. Overall, all this Servepro made my water loss experience as smooth as it could’ve been. They handled all communication with my insurance carrier and did an excellent Job in My Home! I would use Call again 1 million times!

Worked with Joe, and did an amazing job in my home! He was professional, efficient, and paid great attention to detail. His work exceeded my expectations, and he was also friendly and easy to communicate with.

Joe’s team didn’t miss a thing… We want to thank you for keeping us updated along this journey from the Packout and mitigation all the way through until the completion of reconstruction.

Martha and her team is amazing! We have used Servpro of Northeast Dallas for multiple services for multiple years. From water damage services, to rug cleaning and more. Thank you for always taking care of our home!! 🫶

I couldn't be happier with Brent and his crew! From beginning to end Brent went above and beyond to ensure that we were taken care of. The staff was friendly and helpful. I know that if disaster strikes again inside my home that I will be calling no one else! Brent thank you so much for being there every step of the way. Customer for life!

Shout out to Matt Somerhalder with Servpro! Attention to detail and communications were excellent. Managed expectations and provided realistic estimates - no surprises - which in itself was a surprise!

I had the pleasure of meeting Matt Somerhalder from ServPro of Northeast Dallas, and I can't say enough about the excellent service provided! From the moment they arrived, they were incredibly professional, attentive, and knowledgeable. Not only did they do a fantastic job with the water mitigation, but Matt also went above and beyond in assisting with the insurance process, which was a huge relief. Thanks to Matt and their team, my house was restored to pre-loss condition in no time. They communicated every step of the way, ensuring I was informed and comfortable throughout the process. It’s clear they care about their work and their customers, and I truly appreciated his dedication. I highly recommend ServPro of Northeast Dallas and especially Matt for anyone needing water mitigation services. They are top-notch!

I had a pipe burst in my home and called Servpro North East Dallas for help. Brent was amazing from start to finish. He explained everything clearly and kept me updated throughout the process. The team was prompt, professional, and worked quickly to prevent further damage. I really appreciated Brent’s communication and the care they took with my home. Highly recommend Servpro North East Dallas for water damage issues!

The worst part of a water break is the need to immediately figure out who to call. We went with a recommendation from a list from insurance and lucked out with Servpro. Brent got his guys out within an hour for mitigation. Matt took over on restoration and has gone above and beyond in dealing with insurance and helping with choices. Matt has truly been an advocate for us. Thank you

Joe and his team came out to our house and did a great job on a complicated restoration of our kitchen after a dishwasher leak that flooded everywhere. The kitchen was built back by our reconstruction department without issues!

I've had the pleasure of working with this company for years, and their commitment to quality and ethical workmanship is unmatched. Their professionalism and attention to detail set them apart in the restoration industry. I highly recommend Matt and the entire team for anyone in need of reliable and expert restoration services.

Arquimedes and his team provided outstanding and professional services to my home when we experienced a flood. Their expertise and efficiency in handling the situation were remarkable, ensuring everything was restored properly. Beyond their technical skills, their kindness and empathy were truly overwhelming, making a difficult time much more manageable. They are a group of great professionals who genuinely care about their clients, and I highly recommend their services.

Our store experienced a major flood that required a massive amount of moving and restoration. Hugo and his team were nothing but attentive, quick to respond, and communicative. They worked with me and every concern that came up closely and were incredibly kind and accommodating. Could not recommend them more!

Great company! Matt Somerhalder was really helpful and great to work with. Will always recommend him and his team.

Matthew Somerhalder was the project manager on a water leak, remodel that we did recently… he provided excellent follow through, follow up and kept us informed for the timing of the job. When we needed some follow up punch out items, he got it completed for us. We are very happy with the finished project thanks to Matt.

Joe H. provided outstanding service when we had a water loss. He quickly sent out his team, who were professional, efficient, and thorough in handling the situation. Their prompt response and attention to detail made a stressful situation much easier. I recommend Joe and his team for any restoration needs!

Working with Matt was a great experience. His knowledge of general construction really stood out, and he really makes the process straightforward and smooth. He’s professional and easy to communicate with. If you’re looking for someone who knows what they’re doing and makes the process hassle-free, Matt is a great person to work with.

Sadly our business had a fire, I was nervous, overwhelmed and anxious on what to do. I came across servepro where I received great customer service and they worked with my insurance company seamlessly! Taken a huge work load off of me and getting everything done efficiently. A big thanks to Joe! He kept my mind at ease and always answered all my questions and concerns. I hope I don’t need them again but if I do… I know exactly who to call. Definitely recommend!

Joe and crew saved my house after a burst pipe in our kitchen. They were a very courteous and professional team! Highly recommend when disaster strikes!

Matt Somerhalder and his team did a great job for us when we needed help. It's nice to know there are still people that are professional and personable. He is very knowledgeable about construction and he broke it down so we could make sense of all this disaster in our home. Thank you Matt we really appreciate you and your team. Jeff Staiger

Phillip and the other individual with him were fantastic. They kept me informed on what they were doing and got all the water up pretty quickly. I really appreciate them and the work they did.

I can’t thank Jennifer enough for helping me in my time of crisis. I came home to a garage flooded and she immediately offered assistance and was able to get me connected to Joe. Both Joe and Jennifer were knowledgeable about where my leak was coming from and what actions I need to take. Thank you both so much for your help! Carrie

Arquimedes came out with ServePro came out and gave me an honest estimate of the work that needed to be done. Showed me the areas that were wet and were wet and gave a reasonable quote. Would Highly recommend.

These guys are fast, efficient, and honest. Remediation was complete within a couple days and they provided updates each step of the way. The remodel bid was competitive and we are happy with their work!

John and his team took amazing care of us when a tree fell on my Aunt Elizabeth ‘s house at the end of May. They were so proactive and responsive! I highly recommend this company if you are ever in need of water mitigation services.

They were absolutely wonderful! The last thing anyone wants to deal with is a flood, but I am beyond grateful to have had the remediation team every step of the way. They were so knowledgeable, responsive, and guided me seamlessly through the process. I have told everyone that would listen, what a BLESSING it was to have him there with us. Highly recommend!

Thank you Servpro - you were so fast at getting over to our showroom to review the water damage. clean up was quick and all the repairs we completed to our satisfaction. I hope that we don't need your services again anytime soon - however, I will not hesitate to use you again and again. - I highly recommend your Servpro - very honest and professional.

Servpro of NE Dallas came to our rescue when a pipe froze and burst in our condo, causing a lot of damage. They made what was a very upsetting experience manageable and I found working with them to be seamless. Great communication. Excellent staff - shout out to Bailey and Heather! Thank you so much for your timely help and for helping us through this process. I hope we don't need you again, but if we do, I know who to call!!!

Massive flooding happened on August 22nd. The servpro team was very active in containing the water damage on the first floor, and two weeks later, my home was back to normal like it had never happened. Great job, team, and support.