USA Insulation of Charlotte

4.9(204 reviews)
Insulation Removal
USA Insulation of Charlotte — attic cleaning company in Charlotte, NC

Location

2900 Westinghouse Blvd #100, Charlotte, NC 28273

2900 Westinghouse Blvd #100, Charlotte, NC 28273

Business Hours

Friday
7AM-4PM
Monday
7AM-4PM
Saturday
Closed
Sunday
Closed
Thursday
7AM-4PM
Tuesday
7AM-4PM
Wednesday
7AM-4PM

Reviews

E. G
2

Great job cleaning up..... NEXT TIME I WILL WAIT A FEW WEEK'S BEFORE I POST A REVIEW. TO SEE HOW THINGS WORK ...I ASK COMPANY TO RETURN TO COMPLETE THE JOB TO MY STANDARD ITS A HEADACHE... ROOM AND CLOSET DIDN'T GET ENOUGH INSULATION.

Aimee Wood
5

We are so happy with the job that they did! Not only were they thousands less than the competition, but the crew were courteous and went above and beyond cleaning up and explaining to us the different things that they did. Would highly recommend!

Christina LINDSEY
1

They installed insulation under my crawl space and did a horrible job. I called, texted pictures, emailed and sent pictures of the insulation falling down. The 1st thing she did was try to blame me like we would intentionally pulled insulation down. (The audacity.) No response to the text that she ask me to send with pictures. No response to the email with pictures. All I asked was that they send someone to properly attach the falling insulation that I paid them to do to start with. Response is horrible. Customer service is horrible. Insulation install was horrible.. Now I have to pay someone to come do what I already paid them to do.

Scott Fernandez
5

Great service. Very efficient and detailed about the service they offered.

Gerald Sands
5

Efficient, Protected all corners(Home)/flooring/walls with the proper coverings and corner protectors...to prevent sheetrock/flooring damage from Insulation Feed tube. Professional all the way. Thank you!

Richard Hoffman
5

We called and a representative came out quickly. We thought the price was reasonable for insulating our garage walls and ceiling. They scheduled us to be done within a few days. The crew was friendly and did a nice job. They kept it clean and neat. The job was finished in one day.

Eric Glenn
5

The guys did a great job. They took care to cover the floor and cleaned up after the job was completed.

Thiago Vecchio
5

I had a great experience doing business with USA Insulation. I got the reference from the Duke Energy website, and from the initial visit for the estimation through the service execution, the crew was truly professional and polite. They executed the service quickly and with great quality for a fair price. I strongly recommend doing business with them!

rusty fuller
5

Added insulation in attic. Guys did a great job in a timely manner. Small issue with cracked ceiling but was repaired next day. Great service

Derek S.
5

The process from receiving a quote to the work being performed with USA Insulation went very well. Prompt to respond and fair pricing. Partner with Duke Energy. Crew was nice and did a good job too.

Derek Francis
5

What a professional job from estimating, office coordination and field installation. Coming from the contracting side these guys realy impressed me and would highly recommend them for any insulation jobs.

Sandie
5

Right price, great communication, efficient installation by professional technicians.

Manivannan Ravichandran
5

USA Insulation completed a project at our residence recently (about 10 days ago) mainly centered on upgrading Attic insulation to R60. They were professional and friendly right from the quotation stage. They always kept their appointments. Helped us with filing Duke Energy rebates. The office manager was responsive and calibrated us the day before the work day with what to expect. The couple of guys who did the work were also very responsive and kept us calibrated on progress. I would highly recommend them. -Ravi (Imagery, Mount Holly)

Carl Allen
5

Outstanding job of taking out old insulation and putting in new insulation. On time, good price and great people. Would highly recommend.

Doug Johnson
5

USA Insulation did an excellent job sealing our attic, extending the vent ducts to the eaves, and adding additional insulation. They also wrapped our crawlspace ductwork, all at a very fair price. The entire crew was professional, friendly, and left everything clean when they were done. They even helped us maximize the available rebates. I highly recommend USA Insulation for their quality work and great customer service!

Landon Crispens
5

USA Insulation was punctual, professional, and did a great job adding insulation to my attic space. They provided updates on the work progress and explained what they did and addresses any challenges they came across with me. I would hire them again for any additional needs.

Matthew Hopkins
5

October 29, 2025 USA Insulation of Charlotte installed insulation in my home attic, flawlessly. From the initial meeting on product info with Parker to four (4) days later having the insulation and other products installed the process was stellar and professional. Daniel's crew installed the product, explained what they were doing, and cleaned up afterwards including vacuuming the areas of the house they traveled in, to blowing off my driveway where their vehicle was parked. Amazing experience from start to finish. The Tax Rebate of Insulation Installment ends this year - and, this is the company to perform the installation! Superb workmanship and thank you!

J M Bogguss
5

Upgraded the insulation in my house. Explained everything and cleaned up after they were done. Feeling a little more comfortable on my second floor. Will have to see how the energy bills change

Clayton Haslop
5

Excellent crew! Efficient, friendly, and meticulous when it came time to clean up!

Linda Ward
5

The crew showed up on time, explained the process and were respectful of our property!

Shar Campbell
5

My first contact was with Nicole and Parker. Nicole was easy to reach and she stayed on top of each part of the process from start to finish. Parker was quite knowledgeable. He mentioned things about the attic insulation that three other companies had not mentioned. He also was the first to explain the Duke Energy and Federal Tax rebates. The crew was respectful, friendly, efficient, and cleaned up after themselves. I am quite satisfied!

Garrett Benton
5

Very professional and very fast. They showed up early and got started right away. Very pleased with the work done and noticed a difference in the temperature upstairs right away. Upstairs and downstairs feel very close to the same temp.

Jim Dandy
5

They did a great job for me. From the start with Parker and then talking with Nicole for scheduling. The installation crew . Daniel, Mike and Dillion were great they showed up on time and were very informative . They addressed all of my concerns and cleaned up the very little mess there was. I also had the pleasure of meeting the owner, who also helped the crew. I had 3 quotes and by far these guys were the best. I will use them again when needed. Highly recommend.

Brian Fife
5

The crew adding the insulation to our garage was fantastic and the Crew Lead was a great communicator. There was some drywall touch-up that was noticed after they were done with installation. The Owner himself came by to address the concern within a couple days. Very happy with the Service.

David Douglas
5

This was the second time I've used USA Insulation for my home and I couldn't be more pleased with the service and the products. This time we did a full R38 and AC seal up for our attic. They found a distribution box that had air lines disconnected. We basically were air conditioning the attic and losing likely 15-20% of the effectiveness of the unit. Now, our rooms upstairs at the front of the home are now getting air and feeling much better. Thanks to the company for good service.

susan sain
5

The best company we have ever had do work on our home. Everyone is extremely nice. Did all work and clean up the best we have seen. Would recommend USA Insulation to anyone! THANKS for such a nice experience!!

Huy Tran
5

USA Insulation of Charlotte exceeded my expectations from start to finish. Nicole and Parker were professional and helpful from the first contact. Connor’s crew did an excellent job insulating my garage attic and crawl space. Even the owner stopped by! They were careful to protect my walls and furnitures, cleaned up thoroughly, and showed true professionalism throughout. Highly impressed and highly recommend.

Richard Holshouser
5

This was a great experience. All of the people that came to the house were kind and considerate. The quality of their work was outstanding. I couldn’t be more happy with the finished product.

Gary Blanton
5

We are very pleased with our choice of USA insulation, it started with the estimate very good layout of what we needed to bring the attic area into and beyond compliance of building codes. Scheduling and all phone contact with office personnel was professional and informative on billing, rebates and the warranty of work and materials, then the crew that came to the house were friendly and helpful explaining the process of the project, work done was of excellent quality and done in the time frame projected. I highly recommend USA insulation Charlotte for your insulation needs

Megan Elizabeth Katz
5

I need the team to come back out and re-do the insulation because now I'm too cold in the house when it's 90 degrees! But on a serious note, we are so pleased with the team, their professional, communication, and follow up. Everything went smoothly and I don't think I could trust another company to do a job as well as they did. Best of all, my upstairs is no longer going over 80degress in the summer time. I've been having to put on a hoodie to stay warm. What a huge difference the insulation has made, and I could not be more grateful.. thank you!

Roy Dismuke
5

USA Insulation was fantastic. Arrived on time. Dig a great job and thoroughlyccleaned up after their work was complete. I highly recommend them for your insulation job.

Darryl Richards
5

Did a great job cleaned up very well, no problems at all. Very nice people.

Carissa Eichler
5

True professionals! As a realtor, I highly appreciate great communication, professionalism and quality service! I’d recommend this company to everyone!

Greg Godfrey
5

Everyone was such a pleasure to deal with. From the consultation, to the front office and the installation team. Professional, clean, polite and did everything as requested.

Matthew Hudson
5

Excellent job insulating my attic. From on site quoting to the installers and billing, everything was perfect. Highly recommend!

Fred Guazzerotti
5

Connor and his crew did a thorough and fast job. They explained everything and cleaned up after themselves. I highly recommend USA Insulation.

Anonymous Last
5

USA Insulation is one of the best, most professional companies I have worked with on my home. They are efficient, super punctual and friendly. Can't ask for more.

Beth S
5

We are so happy we chose USA Insulation to reinsulate our attic and seal our duct work. We shopped around a bit and found them to be the most comprehensive and affordable. Everyone we spoke with from quote, to scheduling, to service was very professional, responsive, and kind. They found an issue when they came to give an estimate and sent someone out first thing to resolve it before our actual service date. It definitely saved us a lot of $ on heating and air. Nicole was super helpful with scheduling. Conner and team did a great job and made sure everything was sparkling clean before they left. They were very kind to our dogs, too! Our house is noticeably much cooler after they sealed everything up and added insulation. Highly recommend!

F P
5

Absolutely fantastic from start to finish. Parker, the sales agent, was punctual, straightforward and not at all pushy. Nicole K, the office manager, was an absolute delight to speak with on the phone every time I called. Not only did USA Insulation’s offer represent the most affordable out of the four quotes I received through Duke, but their service and communication was simply outstanding. After the project was completed, Nicole proactively mentioned that one of the crew had accidentally pushed a nail through the ceiling of a bedroom (from above, in the attic) and scheduled a time to get it fixed. I honestly wouldn’t have even noticed the tiny crack in the ceiling had she not mentioned it. What incredible professionalism. This is a company that treats its customers with incredible respect. The employees are actual human beings with a clear humanism that I did not expect, but which I greatly appreciated. I cannot recommend them highly enough.

anna Monreal
5

Once installation was completed, I could immediately tell the difference in my home. From start to finish USA insulation has been awesome from the salesperson to Nicole in the office to the guys that came out and did the actual installation. They were kind and courteous, and they cleaned up after they we're finished I would highly recom

Valeria Tabares
5

Amazing experience. We found USA Insulation through the Duke Energy Portal and the entire process was very smooth. We had gotten several quotes for attic insulation but they definitely had the most competitive price and service. Parker and Nicole were our point of contacts there and they provided amazing customer service from beginning to the end. The crew that came in was also super knowledgeable and helpful. In summary, excellent high quality work and customer service!

Brian McGrath
5

I contacted multiple companies to request quotes, one being USA Insulation. They were responsive, Parker came out to the house, provided a comprehensive and competitive estimate. They explained the Duke rebate and a potential tax credit. Nicole did a great job pulling everything together, coordinating and scheduling the work. Everything went just as she said it would. Cassie and her crew showed up on time, explained what they were going to do, executed it seamlessly and left their workspace as clean as is was when they arrived.

Geno Brown
5

A++ service, communication and results! We dense-packed the garage (under the bonus room) and added loose fiberglass insulation in the attic (increasing our R-value). From Parker to Nicole to Cassie (and her crew), everything was top notch without any hiccups. I recommend their service without hesitation!

Edward Scholl
5

Cassey and her team did a great job and cleaned up everything afterwards. They were very professional and I highly recommend them.

Rich Boyd
5

Easy process, great and professional crew and crew chief. I just had the insulation done last week and i already can notice a difference in how the house feels. what i wasn't prepared for was the drastic increase in noise insulation. previously, our house had NO insulation, and we heard everything - highway a mile away, trash cans, etc.... now the house actually FEELS more stable and the amount of noise makes it feel like a brand new house. its totally weird and we love it. also the bugs (cockroaches) are down near zer0.

Ronald Chavis
5

Excellent communications with USA Insulation of Charlotte. The sales rep was upfront and honest. The installers were professional and on time with updates on date and time of arrival. I recommend USA Insulation of Charlotte to ALL! Thank you.

Bobby Mayhue
5

Quote was good and they even walked me through all the rebates. Install went great. Great communication. Couldn’t have asked for a better time. USA Insulation of Charlotte has been a real pleasure to work with.

Geo
5

They are awesome! They did spray insulation in my garage walls and ceiling and were in and out in no time! Very thorough and knew exactly what needed to be done. Very nice people and I loved that they showed up on time, (A rarity for most companies in NC). I also loved that they spent time to put plastic down and cleaned/vacuumed in the end. These guys were great, a very friendly crew. I would recommend them to anyone who needs insulation!

Bishal Shrestha Premi
5

5 Stars I had a fantastic experience with this company from start to finish. The sales team was knowledgeable and helpful, and the service was excellent throughout. Everything was handled professionally and efficiently. I'm extremely happy and pleased with the entire process—highly recommend!

Heather Yusko
5

Not only did this company provide us with a very decent price, but they did more and provided more than the previous companies we received quotes from. I was so surprised when a women knocked on my door this morning to start the job! I automatically knew the job would be done right, throughly, and perfect. The team that did my installation was overseen by a women and that women did most of the work. She was amazing and I appreciate the wonderful, perfect job they did. With all that aside, bc they partner with Duke Energy, we are getting another $1k back for using them, making our quote $1k lower, AMAZING!! Use this company don’t call anyone else, support your local WOMEN owned businesses!

John Partin
5

Everyone was extremely polite and courteous when they arrived. The whole process took less than three hours and our house has never felt better! Highly recommend going through USA Insulation for your needs.

Jennette Shelton
5

From the very beginning, the experience was nothing short of exceptional. The team was not only professional and courteous but also outstanding communicators, providing us with five-star customer service. They took care of securing every available energy rebate on our behalf, which was a huge relief! The crew responsible for blowing insulation into our walls demonstrated remarkable expertise, politeness, and efficiency. Having worked alongside Chrissy and Michael, the company owners, for many years, their teamwork was evident. A few days post-completion, I received a call to ensure that everything met our expectations, which was a nice touch. This was followed by an email and a handwritten card expressing gratitude for our business. Such thoughtful gestures truly distinguish one company from another. In just the first month, we noticed a significant drop of nearly $40 in our energy bill, and our home felt noticeably quieter. I am eager to see how our energy expenses continue to improve in the coming months! Thanks again!

Brian Olson
5

The head crew manager was excellent and she was very personable. They did exactly what they were supposed to and cleaned up very well. I was very satisfied with this company and would recommend to anyone.

Tim Hornbuckle
5

We called USA Insulation to insulate a sunroom in our house, that was not insulated properly when it was built. Michael came in and inspected the entire house. We had massive amounts of space with little to no insulation. Their price was very affordable, and with the Duke rebate (which they handled) we felt the estimate to be very fair. They came in, covered where they walked, and cleaned up everything afterwards. The crew was very efficient and courteous to us. I would definitely recommend USA Insulation for all your insulation needs!

Travis
5

This is the second time i have used USA Insulation of Charlotte as I work on sections of my older home. They have fair pricing, timely and efficient work, and a great team all around. Highly recommended.

Shirley Drakeford
5

I recently hired USA Insulation of Charlotte to install insulation in my attic, and I couldn't be more impressed with the entire process from start to finish. From the initial consultation to the final installation, the team was professional, friendly, and incredibly efficient. The crew arrived on time, fully prepared, and ready to work. They took the time to assess the space, explained the best options for my home, and answered all my questions. The installation itself was seamless—quick, thorough, and done with great attention to detail. They made sure everything was properly sealed, and they even cleaned up the area afterward, leaving no mess behind. Since the installation, I've noticed a significant difference in the comfort of my home. My energy bills have gone down, and the temperature is much more consistent throughout the house. I’m so glad I made the decision to go with USA Insulation of Charlotte. Their professionalism and quality of work truly stand out. I highly recommend them to anyone in need of insulation services—top-notch work from a fantastic team!

Robert Kisiah
5

I had a great experience with USA Insulation. My consultation was informative and then the day of service went very smooth. The employees were nice and quick to get the job done to give me back my house. The foam walls are a game changer and it’s only been a few hours!

Anna Bourne
5

We can already feel a difference! Chrissy was amazing! She was both informative and personable. I didn't interact with the guys as much, but when I did they were very polite and respectful. I felt very comfortable with the crew in my home. I truly have nothing but great things to say!

Stephen Walker
5

An immediate improvement to the comfort of my home, with the promise of future savings on my energy bills! My experience with USA Insulation was great from start to finish. The free estimate and home walk-through were thorough, though there was an issue that was initially missed regarding the type of siding panels. However, we were able to come up with a solution that worked out fine. The final installation was completed smoothly. The crew was professional, efficient, and respectful throughout the entire process. I highly recommend USA Insulation for anyone looking to enhance their home’s comfort and energy efficiency.

Lance Elrod
5

Crew arrived at scheduled time. Crew lead reviewed scope of services to confirm before starting. Crew kept the areas clean while working and completed a final cleanup. Very thorough and professional through the full process, very pleased with the work done by USA Insulation of Charlotte.

Luke Hartman
5

The team at USA did a quick and great job with my insulation install. I had insulation that had been severely matted down by squirrels. They added more and wrapped my HVAC to get me the max rebate from Duke. I also had an electrical issue come up during the install and the office team was quick and very helpful with their response.

Debs Pedigo
5

2/24/2025 USA installed insulation in attic area bringing it up to R40 level. Workers showed up as scheduled, did a very good job and cleaned up after finishing. Highly recommend.

Pam Carson
5

Highly recommend USA Insulation Charlotte. Great customer service! The job was performed quickly, on schedule and the installation team was respectful and did a fantastic job.

Allen Schiff
5

“I had an amazing experience with USA Insulation of Charlotte! From start to finish, their team was professional, knowledgeable, and incredibly efficient. They provided expert advice on the best insulation options for my home, and the installation process was smooth and quick. My home feels more comfortable than ever, and I’ve already noticed a difference in my energy bills. I highly recommend them for anyone looking to improve their home’s energy efficiency. Excellent service and great results!”

Chris Sisler
5

I needed my attic and crawlspace insulation refreshed. Easy estimate process. The team that did my job was professional, courteous, and dog friendly. They worked fast, cleaned up, and did a great job. My attic looks fluffy and my crawlspace looks almost new.

Steve Birchfield
5

USA Insulation was quick to provide a quote and gave several options for us to insulate our garage. Then we were able to get the work scheduled in less than 2 weeks. On installation day, the communication was great and the team was very professional. Work was high quality and done quickly. Would highly recommend them for any of your insulation needs.

John Miner
5

Michael, Kassie, and Connor did an amazing job on my installation. What I figured would have taken a whole day or two they knocked out in half a day, and left my home cleaner than they found it. Highly recommend USA to anyone looking for a reliable insulation company.

Dalton Epley
5

The entire team was friendly and professional. Communication from start to finish was fantastic, and the crew completed my project very quickly. I am extremely happy with the results and would highly recommend.

Steven Schmidt
4

Great job by the USA team upgraded the insulation in my townhome in Fort Mill. Fast, efficient, professional. Thank you

Teresa Blair
5

USA Insulation of Charlotte is the company to use. I got three different estimates. This company went beyond customer service. It has been a long time since I have been excited about a company's work. The team was efficient, clean, Respectful. Hire them you won't be sorry you did!

Suzan Johnston
5

The crew arrived on time. Immediately started setting up. Out with the old nest insulation and then with the new. Everyone was delightful helpful. They got the job done quickly and efficiently. Highly recommend.

Kyle
5

I couldn't be happier! They did a terrific job and consulted me on the best time to install given the other contractors I had working in the same space. Easy to work with and professional. They'll be the first company I call if I need insulation again!

Toni Price
5

Recently had ancient blown insulation removed and replaced with new blown insulation in our attic by USA Insulation, and got their full air seal service. The entire experience was excellent, beginning with Parker's inspection and quote, and all of the communications and attention provided by Michael (owner) and Nicole (office manager), and the actual long day of work performed by Kassie and the crew. Everyone was professional, responsive, personable, friendly and efficient and the end result is perfect. It makes a noticeable difference in our comfort in the house. Highly recommend this company.

Jim Gaiser
5

Parker, who gave us a quote for the job, was prompt, courteous and thorough in his estimate and quote for the job. He added about 7-8" of additional blown insulation and they were half of what the bigger guy's charge. The installation team showed up on time and cleaned up after the job was complete. I definitely highly recommend USA Insulation.

Matthew Kleven
5

I was very impressed with USA Insulation. From Parker, who did the in-home estimate consultation and Nicole in the office, who were great and easy to work with (Parker pointed out a tax credit I wouldn't have known about, if he hadn't told me). To the two installers, whose names I didn't get. But they did the job in less time than I was told, yet didn't rush the job. They were both efficient, courteous and made sure to clean up when they finished. It was kind of neat to watch actually! They said I shouldn't need any more insulation for many years, but if I do, I'll call them. Thank you for doing a great job!

Helen Kernodle
5

USA insulation was wonderful to work with. Everyone was extremely attentive and kind, from the scheduler, Parker who gave us the quote, and the team that removed and replaced the insulation. They were able to come out quickly and were extremely prompt. We highly recommend them.

Natasha Skinner
5

Kathy, Michael and Connor were very professional and meticulous. They did attic and crawl space in 6 hours. They cleaned and vacuumed inside and blew the carport. Looking forward to a reduced electric bill 😀

Jack Gullett
5

This company was what all companies should be like. The total experience from the first phone call to the final service was awesome. The ower cares about his customers when we ran into a problem on the job site he reacted immediately and fixed the problem. His crew were pleasant and hard working. I'd recommend them 100 times over for any insulation job on your home.

Cindy Turner
5

I couldn't be more satisfied with the exceptional service provided by USA Insulation! From start to finish, they demonstrated professionalism, expertise, and a genuine commitment to customer satisfaction. The team arrived promptly and efficiently assessed our attic insulation needs, providing transparent recommendations tailored to our business requirements. The quality of their work exceeded my expectations. Not only did they complete the insulation installation swiftly, but they also ensured every corner was meticulously covered, leaving no room for energy leaks. Their attention to detail truly sets them apart. I also want to commend their team for their friendliness and willingness to address any questions or concerns throughout the process. Their professionalism and dedication to customer service are truly commendable. In conclusion, I wholeheartedly recommend USA Insulation for any insulation needs. They've earned my trust and gratitude, and I wouldn't hesitate to engage their services again in the future. Thank you for a job exceptionally well done!"

Tim Greene
5

Needed dense packing of insulation above a garage, air sealing of the attic, and additional insulation added to the attic. Crew was professional and efficient. Job was completed in approximately 3 hours. Price was the most cost-effective out of the 7 companies that provided a quote. Great job.

Cheryl DePedro
5

We were in need of adding some insulation in our attic and crawl space. We made an appointment for a Friday morning with USA Insulation for an estimate. First, the salesman Parker, was on time for the appointment, assessed our needs and drew up a very generous proposal. After accepting the estimate he was able to schedule the work for Monday! What a surprise! Monday morning the crew showed up, again on time, and went to work. Kassie and her crew were so efficient. They did everything on the proposal and even replaced an item that wasn’t on the proposal at no additional cost to us. They cleaned up afterwards and had we not had work done you would never have known they were here!! This company comes highly recommended. Oh BTW, if you have Duke Power, there is a rebate available AND the upgrade qualifies you for a tax credit! Unfortunately we have Union Power but we will be taking advantage of the tax credit for sure!!

Reem Farrell
5

This review is long overdue! I cannot sing enough praises for USA Insulation. It was one of the best service and installation experiences we’ve had in a long time. Everyone from Parker, Nicole, Cassie, Tim, and Michael (the owner) were amazing! Parker is a true professional and great at explaining how the process works and gave us great options. He never pressured anything and allowed me the opportunity to pick the best option on my own time. Nicole was awesome at breaking down the whole process step-by-step so there were no surprises and she was able to answer all of my questions. Cassie is a force of nature and amazing at her craft! Tim was awesome at following up with me and Michael is extremely personable and his appearance alone made me feel like this business really cares about their customers. I’ve never experienced such professionalism, punctuality, and a pleasant experience all around. They didn’t stop working from the minute they arrived and cleaned up everything where you didn’t even know anyone was there! Last, but not least, it has been over a month since we’ve had our insulation done and we can definitely feel the difference and we’re so grateful that we chose USA Insulation for this project! Thanks again for a job well done!!

Rebecca Goodman
5

My entire experience with USA insulation was great! They are very personable and professional. They took time to answer all my questions. The day of my service they were on time and very respectful of my property. Everything looks great, they cleaned up. I’m very satisfied with the company and staff. I highly recommend them .

Beth Rosenberg
5

I had a great experience with USA Insulation from the initial inspection of my attic, through communication with the staff to plan a date for the work, to the team that came to complete the job. The team that came to install the product were on time and very efficient and easy to talk to. Answered all of the questions I had before the work and did a great job of cleaning up. I definitely recommend this company!

Mark Butler
5

This crew was fantastic! Both my wife and I commented about how professional, quiet and well trained. They left the house exactly how they found it. Absolutely no surprises at all. They verifies what they were doing days ahead of the scheduled appointment and went above and beyond what was agreed upon. Example... they fixed some minor electrical issues at no extra charge. THANKS A TON USA!

Jay Sperry
1

I live in an older home and was very explicit with the sales person and owner of what I wanted to achieve. I was a little skeptical and thought I did my homework prior to spending this amount of money. It’s been about 60 days and honestly can’t tell any difference. My power bill reduced by $20 however I lowered the thermostat 3 degrees. My hopes were to be telling everyone what a great decision I made and what a difference it made. At this point I would not recommend this to anyone unless you just have extra money you want to donate to this company! I still have to caulk and paint the hundreds of holes I now have in our home. Very frustrating to feel I was taken advantage of.

Terrell Sharpe
5

Very professional people. Nicole did a really good job in communications. Installers did a great job and when they left you couldn't tell they had ben there. We noticed a difference the 1st night in the temperature in our den. Cuts down on outside noise tremendously. Hopefully we will see some decrease in our power bill as well. Highly recommend USA Insulation and their product.

James Graves
5

I am satisfied with the USA Insulation team from the beginning to the end of the project. They came when they said they would be here for the job. It was a rainy day but they did not leave any evidence of the weather on the floor. They were very cautious about the walls and furniture. They seal the places that needed to be sealed and blew in the amount of insulation they were suppose to and left markers that showed the level they blew into the attic. They were courteous and neat. I recommended them for insulation work.

Scott Tomkins
5

Everyone at USA Insulation of Charlotte has been professional, courteous and accommodating. The crew that came to install the insulation was efficient and courteous, and left the site 100% as clean as it was when they arrived. In favlct, they made the heater landing even cleaner than it had been. I highly recommend this company for your insulation needs.

Dennis Summer
5

Conner , Kassey ,Michael. Came out to perform the injection foam insulation . Honestly I was nervous about the process and the results but the crew was extremely professional and I was able to notice a difference almost immediately after ! Highly recommend 10/10

Reed Lose
5

Ultimate professionals. Chrissy, Michael and Nicole were great. Very flexible and made sure everyone was on the same page prior to work starting. Install crew was polite and courteous. They have a good culture there. Definitely would recommend these folks for any insulation needs.

Caitlyn Hasse
5

Had a great experience when we got our attic sealed. Parker was great ti work with for our consultation and Kassey and team did a great job with the install and clean up. Great communication all around and we highly recommend them!

Terry Honeycutt
5

I had My Home done buy this Company. I was So Excited to get this done after meeting the Representative. Once I learned about the Tax Credit that was a Plus also. The Team that installed the Insulation was Very Careful with My Siding along with the Brick work to make it look as if it never happened. The Price was Great and the Saving will be Even Better. I now know My AC Unit will not Struggle like it did last Year. I am So Happy with the Job they did and they Cleaned Up So Well. I Highly Recommend this Company!

Phillip Stepp
5

After 2+ weeks of having this product installed in my 100+ year old house, I can tell a serious difference inside. My home stays at a comfortable temperature and now has an effective barrier against the outside. I am looking forward to seeing how well it does during the summer months and being able to actually get my house below 75 degrees for once!

Tara S
5

Cassie and her crew were great doing our attic insulation. This company was one recommended by Duke Energy as part as Duke Energy energy efficient program. There were other companies recommended, which did visit. The difference was I called for a service within Duke Energy recommendations and the other companies did the evaluation very well, yet with an up sale of what I did request. USA Insulation of Charlotte did not do that. They answered my questions, respected my time, and was friendly. Highly recommend this company!

Jamie Scott
5

Micheal and Chrissy are the owners that run USA Insulation of Charlotte, both of which are very personable, very ethical and trustworthy. They honored everything they said for correcting things if issues/mishaps happened. Kassey was their lead installer for the crew and was very meticulous, thorough and very caring. Having our 2200 sq. ft. brick home's exterior walls foamed and our attic blown with new insulation, I will track our monthly power bill for a year and update this feedback. Net/net, it was an overall very positive experience and I know we are better insulated than before!!

Terry Bender
5

Outstanding folks to work with My fist call to Chrissy was midafternoon. Michael happened to be there as I described a difficult insulation job. He showed up at 0800 the next morning to inspect my attic. Had a very acceptable quote in hand several hours later. We set up the date for the required work, Chrissy called the day before, and Michael showed up promptly on time. He completed a very difficult job in a very short period, in time for his crew to show up apply the insulation. Cassy and Jessy laid throw down blankets as they set up the blowin hose. All very professionally, re insulated to code our entire ceiling. Upon completion of the job, all was picked up and swept and put away! I was able to inspect the job when completed and was totally impressed with their completion. Over all, a very very good impression of the entire crew we worked with and will be the first to recommend USA insulation Charlotte to anybody! Professional , courteous and quality people!!

Bobby Mcilwain
5

I like to say that I was very satisfied with the service and the crew that performed the work! I highly recommend USA , I had 2 other companies that said because of my vinyl siding they would have to do the blow in from the inside and I would have to remove all the furniture, they came explained the job and did the job in the time frame they estimated! (From the outside) No doubt 5 star

rochelle alexander
5

They did a great job with the insulation installation. I can really tell the difference especially today. My heat only runs just a few minutes. It's really quiet in here and it feels very comfortable and warm. They did both my ceilings and walls. Thank you so much for the great job. I've waited for years until I could find the right company to do the job.

Pablo Luis Ocasio
5

Called USA and they jumped at the opportunity to earn my business with a quick visit for an estimate; I had the pleasure of speaking with Chrissy who provided a super-flexible time frame to have an associate out to perform the estimate that fit our needs and was able to get that done last minute. The estimate was fair and I went with USA due to Parker's professionalism and understanding of our needs. Quote accepted and a crew was out within two days time; the crew was top notch. I wasn't on site, but my wife was... they made her feel comfortable in my absence, confirmed and assured her of the work done, cleaned up and were done quickly. A++ .