Koala Insulation of The East Valley

5(334 reviews)
Koala Insulation of The East Valley — attic cleaning company in Chandler, AZ

Location

829 N Aspen Dr, Chandler, AZ 85226

829 N Aspen Dr, Chandler, AZ 85226

Business Hours

Friday
8AM-5PM
Monday
8AM-5PM
Saturday
8AM-2PM
Sunday
Closed
Thursday
8AM-5PM
Tuesday
8AM-5PM
Wednesday
8AM-5PM

Reviews

jon wiley
5

I wanted to increase the insulation in my attic so I made appointments with five SRP approved contractors. I could have stopped with Koala. Everything I can say about them is 5 Stars. Prompt, everyone was super friendly, No high pressure and fair priced. They did a great job. From Fernanda in the office to Bill and his brother and Kevin and Ryan, these folks just try harder to be the best.

Paula Kaper
5

Everyone I met was courteous, professional and knowledgeable. Ryan, Kevin and Andy arrived on time and got right to work; the whole process went smoothly.<br>This is a company I would recommend to my friends.

Kimberly Ljungstrom
5

So happy with the job Koala Insulation did for us. Very professional. They not only fixed the error the original home builders did with the insulation over our kids bedrooms but made sure everything was done right and to code. We would highly recommend using them.

Laurie
5

We got attic insulation and a solar fan and couldn’t be happier! From the sales process to the day of install, everything went smoothly and we already feel a difference in the temperature of our home! Reasonable price and would definitely recommend!

Jan Vander Ark
5

My wife and I were very impressed with Koala Insulation East Valley. Everything went smoothy. To the proposal and estimate to the installation. The 2 men that came put were very friendly and professional. Plus, they're great with dogs which was a bonus. I highly recommend them.

mike hutson
5

Koala sealed and added insulation to my attic on 1/23/26. The owner and employees were friendly, professional, arrived on time and left my house as clean as when they arrived. Great experience overall, would recommend and if you’re an SRP customer, you can get $600 off. My insulation was in really bad shape and after the added insulation, I can notice a difference in temperature stability in the house.

Mason Braun
5

Koala insulation completed our home attic insulation upgrade recently and we are extremely satisfied with the price and quality of work. We were able to take advantage of two SRP energy efficiency rebates which reduced our cost significantly. The real test will be a comparison of last years summer cooling bills with this summers upcoming bills but we are confident we will see improvement. Work was completed quickly and post work cleanup was done e nicely. Before and after photos included.

Jeff Wakefield
5

Bill shower up on time. Explained all options. His team was professional and courteous. They explained all the steps to complete the insulation and solar fan installation. When they completed the job the show pictures of the work completed. Will recommend them to anyone who asks.

ron carder
5

Very happy with this company. Answered all my questions and concerns. Very efficient and quality work done. Owner and his employees were professional and very respectful. Highly recommend them for all roofing needs. Great Job!!!

Kaleb Robertson
5

I can’t speak highly enough of Bill and his team. They absolutely knocked it out of the park removing my old, nasty loose-fill insulation and replacing it with spray foam along the roofline. Everyone on the crew was professional, pleasant, and clearly knowledgeable. I’m pretty particular about how I want things done, and Bill was always willing to work with me to make sure the final result matched exactly what I was looking for. Highly recommended!

Alvin Horn
5

Professional from the word GO!<br>I am so pleased with the company from salesman (Michael) to office staff and the installers (Shawn and Sharp). They started with a complete list of items to be completed and knocked them off one by one. I am the curious type and had many questions, the guys had the kindness to explain everything and then continued on.<br>I’m so very pleased and would highly recommend their service!!

Shirley
5

Upon hearing from my HVAC company that I needed insulation and duct replacement at a very high cost; I decided for a second opinion. I decided to go directly to an installer to get a second opinion and compare pricing. WOW is all I can say! Not only did I NOT need any duct work, the pricing for the insulation job was a third of the price! Koala had 5 star reviews and completed the job quickly, efficiently and left my home spotless. From the first time I contacted them to completion, the process was what one would expect from an excellent company; not something you find too often these days!<br>Thank You to the owner, Bill, who came out personally for the quote. You run a great ship! I also appreciate the fact that Koala is a local family run business. Fernanda who apparently runs the front office gave me the confidence I was in the right hands. The 2 techs that came for the Job; Kevin and Ryan were quite efficient and very courteous.<br>Thank You again!

Adam
5

We used koala of east valley to retrofit our vented attic with cellulose to a spray foamed attic. Great business. Excellent communication, honest pricing very friendly and professional staff. Highly recommend

Steven
5

We had a great experience with Koala from start to finish. They did a very thorough job evaluating our existing insulation and estimating our options to correct the lack of insulation we had. We were shown many photos of our attic area and explained the different options available to us.<br>We chose to insulate the best we could while also adding solar fans and vents. Bill did a great job explaining all the Federal and State tax advantages available to us.<br>When it was time to get the work done they did an excellent job with all aspects. Explained what they were doing, how long it would take and went above and beyond to secure one of our bathroom vent pipes.<br>I would highly recommend Koala for all of your insulation needs.

Tom Corey
5

If I could give 10 stars I would! We hired them to remove all of the old batt and blown in insulation in the attic space of our 50 year old home. Everyone that I interacted with at Koala provided the utmost of customer care. This includes Jim (one of the owners), office staff and the work crews. When Jim and I walked our home to review the work he provided solid suggestions or solutions that made sense. While their pricing was not the lowest as compared to another bidder I felt that they gave us a fair inclusive price that outlined a clear and complete scope of work. After many years in Construction Management I know from experience that you don’t always go with the low bid. Jim gave me the confidence that they were the right company for us. The crews arrived when they said they would, were professional, protected all the finishes where they had to access and then when complete did a great cleanup both inside and out. When complete they provided pictures of all areas of our attic so that I did not have to crawl up there to inspect the work.<br>We are 100% a happy and satisfied customer and looking forward to a quieter home with reduced heating/cooling costs. Most importantly, I highly recommend them!

Cindy Campbell
5

Koala was wonderful to work with on reinsulating my attic. There was almost no insulation left. They are very professional, knowledgeable, and took the time explaining the different types of insulation. In fact what they recommended has made a huge difference in my home. The temperature is the same throughout my home for the first time in over 18 years. And the price, OMG it was a great price. I highly recommend Koala Insulation.

Rich Ence
5

Bill inspected my attic space and discovered that my AC unit was blowing cool air into the attic from a torn seam. He demanded to come back the next day and repair it at no cost. Because of this action, we selected Koala Insulation for our job. After discussing our options we elected to use foam. The owners Bill and Jim were very professional in completing the work. I highly recommend them.

Andrea Middleton
5

They were clear and upfront about the services, took care of the rebates, let us know about the tax credit, and all with no pressure whatsoever to employ their services. Installation and sending payment was simple as well. Much appreciated!

Benjamin Lundy
5

A job well done!! I would recommend if you want great quality I highly encourage you go with Koala Insulation for your attic insulation. After getting 3 quotes Koala provided a great price and delivered what they promised!

Daniel Vigneau
5

Great customer service, even helped with a rebate through SRP that saved me a lot. The crew were respectful of our home and cleaned up afterword.

Kathy Sepanski
5

I recently hired Koala Insulation to upgrade our home's energy efficiency, and I couldn't be happier with the results.<br>The team installed fiberglass insulation in our attic, along with O'hagin vents and solar attic fans. From start to finish, the process was seamless. The crew was professional, efficient, and clearly knowledgeable about their products and installation process. They worked diligently to complete the job quickly and cleanly.<br>What really stood out was their attention to detail and willingness to go the extra mile. W<br>I was very impressed that they took the initiative to cover several open junction boxes in the attic, and addressed the safety issue while they did the insulation.<br>We've already noticed a difference in our home's temperature stability. I highly recommend Koala Insulation for anyone needing top-notch insulation and attic ventilation services!

Dave Henning
5

Koala was very helpful. The sales guy was one of the owners and he had good information. Once we agreed to go forward, their office is very well organized, communication was excellent, pricing was fair, and clearly explained. I would highly recommend them.

Mike Lonneman
5

TLDR: High Quality, Professional, Excellent Value. Highly recommend.<br><br>I called Koala for a quote to add insulation in my attic due to high AC bills. Bill Villani came out and did a thorough inspection and evaluation of my home, existing insulation levels, asked about hotspots in the house and even asked how long I intended to stay in my home.<br><br>He recommended several options, including sealing of ducts and ventilation options as well as handling the SRP rebates. I ended up going with Koala because of this superb experience, competitive rates, and highly skilled and professional demeanor. I had other quotes but their attitude was more of a “we’ll blow in insulation”.<br><br>Ryan Villani, Mike Brouse, the Operation Lead, and another tech (didn’t get his name) were all excellent to work with. They came out on the day of install and were fast, efficient, professional and qualified. They completed duct sealing, O’Hagin vent installation, and blown-in fiber glass to R-49 rated standards - all in under three hour from start to finish. They even fixed a missing dryer vent cover missing from my roof - at no charge!! This is the kind of extra care that differentiates them from other companies.<br><br>I would HIGHLY recommend Koala insulation.<br><br>If you’re on the fence about which Arizona insulation company to go with, just stop searching and go with them. You won’t be disappointed.

Jeff Swenson
5

I received 3 bids to add insulation to my attic. Koala was the only one to actually come to the house and inspect the whole attic to give me an accurate bid. They arrived on time for the installation, took before and after pictures and were very professional. I would highly recomend them.

David Lee
5

the guys were very professional, quick and polite! lots of pictures of the work performed.

Debbie staats
5

The estimate process was easy and prompt. Service technicians were professional and well versed in their product and their work. We had insulation blown into our attic and solar attic fans installed and they did a great job. Kept us informed and didn’t leave a mess. Great experience!

Larry Strutz
4

Installers were on-time, courteous, and professional. We had insulation done & 2 solar fans installed. The verdict is still out to see our tax credits come through? Koala did give us the SRP rebate of $600 off our total.<br>Our energy bills after summer of 2026 will tell us how well this project benefits our costs. I will update this review next fall.<br><br>We did get the solar attic fans. I would like to have something that tells me they're running when they're suppose to? No way to know no app.<br><br>My husband will check with our phone camera however, I'm still not sure that will work? Lastly be sure to ask the fan tech & installers to do a final walk around with you (they did not do that). We found our tiles they removed for the fans stacked under a roof ridge. I called had them to come back to remove. That was a lot of weight on our roof and could have caused damage long after the install. The fan tech did not tell us he was coming back. We just saw a ladder in front of our window a few days after my call & noise on the rooftop!!

Casey Zebley
5

Jim and his team removed our old insulation and did upgraded spray foam insulation. They were very professional and super responsive. It is hard to find quality contractors and they did not disappoint. The work was done quickly and we have already noticed a huge difference.

Pat Duffy
5

Koala Insulation did a great job. They were professional, showed up on time, and completed the job in the time window that was originally provided. Would definitely recommend them to other home owners in need of insulation.

Mary Clark
5

They explained everything, took before and after pictures so that we could see what they had done. Very easy to work with, very polite and had an excellent price and suggestions that made sense for us.

Frank Cuellar
5

Best service and installation. I highly recommend Koala Insulation and Ryan and Mark. Great job!<br>Thanks,<br>Frank and Michelle C.

Cole L
5

Mike and his crew were amazing! 5 stars all the way around. Mike installed solar fans fast and efficient. Great crew! Highly recommend

JUKE
5

Mike and the rest of the team were so very pleasant, helpful, and kept me informed. Very pleased with the new added insulation and attic fans--I noticed the balanced room temperatures after the first day! (BTW, those guys should get a cellphone allowance 🙂!)

April Garrard
5

Koala Insulation was terrific! Would recommend this company to anyone looking to add insulation & decrease their cooling/heating bills. Integrity & honesty are the words that come to mind!

Zaira Balmaceda
5

We are so happy with our new insulation! After inspection, Jimmy spent time to discuss our current insulation situation and then had options for us to improve it with detailed info to understand the impact it will have. The scheduling was easy, the guys who did the work were great, we appreciated that they showed me a video of my attic before and after insulation per our request and cleaned up well after themselves. Would recommend this company for any future insulation.

Rachel Rogowski
5

Koala provided the best value for upgrading our 1980s attic insulation. Fair pricing, good communication and quick turnaround.

Orion Wandler
5

The price was reasonable and the salesman was honest. I was at work when they added the insulation, but my wife was here. She said they were very courteous and respectful. The work was completed in two hours. Immediately, we noticed the change in our house. Would recommend this company to whomever asks

Steven Syrmopoulos
5

From the first call with Fernanda through the consultation with Jim and the work by Ryan, Michael, and Kevin, the Koala Team was friendly, courteous, and thorough!<br>The insulation was done very efficiently and effectively, and we will be warm in winter and cool in summer for years to come...<br>Thank you, Koala!

Mary Klunk
5

Easy process from start to finish. Did not try to over sell the product. They had pictures to show how much insulation we currently have and explain what we needed, gave a clear estimate with work timeline. Everyone was friendly and professional work was done exactly as promised for price quoted.

Bambi Seaton
5

I had Koala replace fiberglass bat insulation in some interior walls due to water damage when a pipe burst. I also had them blow fiberglass insulation into my attic which I had been wanting to do for some time. The process was quick to schedule and quick to complete the job. I noticed an immediate difference in the temperature of the air coming out of my duct work. I should have done this years ago. My single story house was built in 1985 and this was badly needed. A plus was that they submitted the SRP rebate paperwork for me and deducted those rebates from the total cost which made getting the insulation affordable for me They were respectful courteous and did a good job cleaning up after themselves when the job was finished.

P B
5

Had a terrific experience with Koala Insulation of East Valley. Bill, one of the owners did a thorough inspection and took the time to discuss it, never pressing me or overselling. The price was reasonable and also took advantage of the tax credits. They are an SRP partner too so received a credit from SRP for the install as well.<br><br>The installation crew was terrific. They arrived on time, showed me photos of the insulation install after complete and cleaned up after so that I couldn’t even tell they were here. Also want to give huge kudos to Michael, the roof expert on their team. He installed a solar (30w) attic fan and I was able to watch from the ground as he installed it. He did a precise job of cutting the tiles and installing the flashing, and also showed me video of the fan operating. The goal was to reduce the heat in my attic so my air conditioner doesn't have to work so hard and I’m confident this is going to happen. The solar powered fan is so quiet that I couldn’t even tell from ground level that it was working, but the video confirmed it.<br><br>I highly recommend this firm. Honest, good price, delivered what they promised and pleasant to deal with. A+

Emi Bauer
5

When Jim came out to my dad's rental unit to provide me with an estimate, he saw that I was working on removing things from the attic storage and took an extra 20 minutes of his time to help me bring things down and load my car. I'd already told him they were hired before he did that, but if I'd been on the fence at all, they would definitely have been hired after that. It's rare these days to find a company that knows what good customer service looks like. The install team was early, worked fast, and closed up after themselves, making things really easy for me, which I appreciated. I'll definitely be hiring them again in the future to work on my home before the next summer season begins.

Tina Stoneking
5

These guys are friendly, prompt and very fairly priced. They came in about a thousand dollars less expensive than our previous quote . The people that came to our house were professional. We had some leftover rubbish in our attic, that we were unaware of, the gentleman that came for the quote.Removed that for us prior to ever agreeing to services. They will be my first call if I ever need this service again. Highly recommend. The blue insulation into our attic and added four vents.

Brady Gates
5

Every part of my experience with Jim and Koala Insulation was great! He was doing an estimate at my neighbors and made time to squeeze us in, gave us a transparent quote and options and his team was also great and extremely professional and knowledgeable. Jim also went above and beyond to help connect me with an HVAC company for a second opinion on issues I was having with my system. Everything is running amazing now and keeping our house so much cooler! Highly recommend.

Lisa Jones
5

I can't say enough good things about this company- excellent communication and excellent craftsmanship. My house is now too cold! I have to turn the air up and wear socks

Faris Doulah
5

They came and did attic fans and insulation in my attic. The guys were very polite and very professional. They finished the job and I was very happy With the way they did it.i recommend them.

Alejandro Beltran
5

Completely painless upgrade to attic insulation and workmanship was excellent. Would recommend Jim and his son to anyone looking to improve their attic insulation.

Rui Peng
5

Great job by Jim, a young man, and his team! They were professional, thorough, and had a great attitude. Very satisfied with their work. They helped us save 80$ a month than before!

Drew Delaney
5

Jim was very patient with me to follow through with my research about the benefits of installing additional fiberglass to increase the R-value. We had hot spots in our home and Jim and his team went the extra mile to insure insulation was able to be applied where most needed. With the current tax incentives, this is a no brainer installation and should ROI quickly. We can already tell the rooms are more comfortable.

Larry Pagel
5

Great to work with. I had an aera over the garage that they didn't quite cover properly and they came back out within a few days to add the correct depth. They were very easy to work with and didn't have a problem correcting the issue. I highly recommend Koala.

Kevin Barker
5

Bill was very professional and comprehensive in his evaluation of our insulation needs. Very friendly and informative, not pushy at all. The installation team was very friendly, clean and professional. Answered any questions I had.

Jacquelyn Kay
5

I was completely impressed with the service Koala Insulation provided. From my consultation with Bill until the timeliness of the crew who did the work. Bill was patient and brainstormed with me as to a good approach on a unique situation. He took his time and genuinely cared about the service and the outcome he was offering. When the crew arrived, they were awesome! Polite and organized, focused and hard working. They too followed through on all the special requests and instructions to insuring my job was done right. I have worked with many contractors over the past 3 years and Koala stands above them-Top notch! The team that arrived worked so respectfully with each other too! I loved seeing that team work!<br>A+ to Koala Insulation of the East Valley. I will recommend you and if I ever have another job, call you for the service! Thank you, thank you, thank you. Also, I surprisingly noticed a 3-5 degree temperature change right away. I'm very pleased with the results.

Russell Pfleiger
5

Very professional group to work with. Great pricing and on time. Already seeing the benefits from the new insulation! Highly recommend!

Michael McCracken
5

Koala Insulation was wonderful. They communicated everything they were going very well. They were very clean leaving no trace. We were very happy with all of the work they did.

Phil Springer
5

Jim and his team are the best. Extremely thorough all the way through from initial inspection “to job completion. We had fiberglass insulation blown in and a solar attic fan installed. Koala insulation was the most competitive price we found that participates in the SRP rebates after about four different quotes. It was very easy to make the decision to go with koala highly recommend you do as well for the most competitive prices and the best work. You can count on Jim to leave no stone unturned!

billy taylor
5

Jim from Koala insulation ,surveyed our attic and explained in detail what was needed. Within two weeks a crew came out and installed a solar fan ,vents and insulation to R38 spec. Everything was completed in a timely manner. The crew did a good job of clearing. GREAT COMPANY. PLUS THE FED AND STATE TAX CREDIT WILL TAKE CARE OF A GOOD SHARE OF MY COSTS

charles johnson
5

These guys are Rockstars! When Jim V. came out to walk for an estimate, his professionalism spoke volumes about the kind of business he runs. In order to give me a responsible bid, he crawled through all of the tight spaces in my attic and sent me pictures of his findings. I had the bid same day and he responded to me immediately with my questions. He scheduled me for work within a week. On the day of, Ryan and Kevin were on time and ready to go. They texted before arriving and were courteous, friendly, and professional. They lifted and supported my ac ductwork while they were in the attic and made fast work of installing blown in insulation to top off the house and installed above my garage. The house is much cooler and it’s already been an hour. These guys are family owned and operated and I can tell they put their all into providing a quality service. They also have good financing options. Money well spent.

Kim Stewart
5

For years I've asked my AC company if there's enough insulation in my attic. The reply was always, "there's plenty". I discovered there wasn't. I called several companies. Jim was the only one to take & show me pictures. He went the extra mile to explain what should be done & the cost. Great, honest small business. I would highly recommend them!

Steve Spracale
5

From start to finish Kola was professional in everything they did. The sales person came to the house, checked the levels in the attic and explained why the heat was continuing to worsen. The installers did the job efficiently, showed me before and after pictures and had me complete the SRP rebate they take care. A+ on their efforts

Bill Tabor
5

The technicians were very quick and did a great job adding insulation to our entire attic. Our home is now very quiet and much cooler. I recommend Koala for any insulation work.

Laura Chung
5

Koala Insulation of the East Valley was able to schedule promptly after I called for an estimate. Bill Villani inspected the attic insulation material condition, showed us pictures and the need to add more insulation to the attic for energy efficient after we installed a new A/C unit. Price was reasonable, work was done promptly. Pictures of the finished work were taken through out the attic and shown to us. Very happy with the work.

James Grant
5

We called Koala because we had a couple of rooms that were consistently warm. I was thinking that we were going to have to redo the insulation in the roof of our 20 year old house.<br><br>Instead they found our insulation sufficient but recommended attic fans. So they installed two attic fans fixed a couple of other minor issues at the price they quoted and in the time frame they promised.<br><br>I highly recommend Koala!

Helen C
5

We were in the process of selling our home when we realized our insulation had collapsed - We called several companies trying to get a quote to get this fixed and kept on getting turned down every time stating that the job required a complete replacement which was an extremely costly option. We didn’t know what to do until we received koala‘s information from a friend. They were able to come out on a timely matter, provide an assessment and most importantly PROVIDE A SOLUTION! We were so grateful for their professionalism, but also for showing that they cared about the situation we were in. They were able to fix the issue without any delays and provided valuable information regarding the work that was done. We are forever, grateful, and thankful. Koala will definitely be our go to for any services we need in the future, we would highly recommend them! May God continue to bless and thrive your business!

Bob A
5

Jim provided a free in-home estimate. He answered all of my questions. He was professional, friendly, and easy to talk with. He won my business because several contractors ignored a fallen piece of batted insulation that had fallen down from a knee wall. Jim said he noticed it and reinstalled it. This just took a few seconds of his time but it showed me that Jim was a person that paid attention to detail and went the extra mile. I decided Jim and his company would get my business because of this small act of kindness and attention to detail. Jim also provided me with a fair and reasonable estimate for the installation of a solar attic fan. The fan is purchased from a retailer in Texas and comes with a lifetime manufacturer warranty. We decided to wait on this to see what the energy efficiency and savings of the blown in fiberglass insulation is. We went with the R-49 rating. If we decide to install a solar attic fan Koala Insulation of the East Valley will get our business. The team of Kevin, Mike and Ryan installed R-49 blown in fiberglass insulation. The entire team was friendly and professional. Thank you for your service gentlemen! Ryan took some before and after photos. I will post a few for this review. Our home had original 40 year old blown-in cellulose insulation. I would recommend Koala insulation of the East Valley for all of your home energy saving needs.

Jason Swartz
5

My job turned out not to be your typical blow and go type insulation and it definitely came with some challenges. Required a return visit but at the time that I feel like they weren’t happy to do so to get it right. They put in the extra effort And definitely handled business. Five stars all the way thank you guys.

john buckley
5

After getting several estimates, Koala Insulation of the East Valley provided the best value and quality over other compamies. Bill and his crew showed up on time and were very neat, polite and professional. Highly recommended.

Ern
5

I had a good experience with the team. Their pricing was very fair and on the cheaper side to other companies & got the job done. Quality work. Thanks!

Jeannie
5

Excellent experience from the initial phone call to the completion of the project. The inspection was very thorough, with pictures to illustrate the issues needing attention. We had a few questions which were answered in detail. The installers were very professional and left their work areas spotless. I was pleasantly surprised by the lack of noise during the process. I highly recommend this company.

PstAZ
5

Just had Koala Insulation of EV, add O’Hagen vents to my roof to increase air circulation, along with 14 inches of blown-in insulation. Bringing the total r-value to R-49. From consultation to clean up, this company is top notch. Thanks to Jim, Mike and crew, for a stellar job!

Jesi Yap
5

We had Jim come out and give us a free estimate. He was a great guy! Super honest. Gave us a quote and we accepted that day. They got us on the books fairly quickly. Their guys came out and they did an amazing job! They showrd us before and after pictures. Very thorough job!

Holly Justeson
5

After a thorough inspection, Bill share multiple options to improve our air flow and insulation. He was professional and informative! After making a decision, we were quickly scheduled for a time that worked well for us. The installers arrived promptly and worked efficiently. They shared lots to pictures to share the quality of work they performed. We are also so happy that we went with a solar attic fan to help cool the air in our attic. Something we learned about from Bill and appreciate his knowledge. We would highly recommend Koala Insulation for anyone who is looking to improve their home's efficiency rating.

Greg Phillips
5

Bill and his team were amazing! Very professional and polite.<br>Their attention to detail, and how they cleaned up after themselves,<br>you would never have known that they were here. Quality of work, second to none. I will never use anyone else for my insulation needs.

William Miranne
5

Koala did an excellent job adding fiberglass insulation. The men showed up on time and were very polite. They were careful not to do any damage and cleaned everything before they left. I highly recommend them.

Charles Gee
5

Koala Insulation, a recommended vendor of SRP, did a wonderful job adding vents and bringing my insulation up to the recommended standard. The work was done quickly, efficiently, and professionally. They immediately applied the SRP rebate to the bill and did a great job cleaning up after themselves. I recommend them to anyone needing insulation.

Ray O'Neill
5

Amazing experience with Koala Insulation, I found them through the SRP contractor list after I had the SPR home efficiency assessment done on my home. The owner, Bill completed the assessment of my home, it's not often you find a contractor that tells you that your home does not require additional work. Bill spent 15 minutes in my attic and determined that my insulation depth was adequate and adding an additional 4-5 inches would not have any added benefit. While up there he spread the insulation to a couple of bare spots where other contractors must have not replaced it after the work they were doing. He also gave me some DIY tips on sealing some a/c air leaks around my attic equipment which is literally some tape from Home Depot that will cost me less than $10. I decided to have Koala install a solar attic fan to help with cooling in the attic space. Very fair price (bonus is the 55% tax credit), Mike has just left my home after completing the job in less than 2 hours. 100% recommend Koala, they were amazing. Very satisfied customer.

David Scrivner
5

Bill and his team were very professional and took the time to explain our various options for insulation, ductwork sealing, and attic fans. Bill spoke in layman terms so we could easily understand the scope of the work that would be completed. We would highly recommend Koala Insulation of The East Valley. Fairly priced and great work! Thank you, Koala!

Ruth Doran
5

Highly Recommend Koala Insulation!<br><br>I had Koala Insulation add insulation to my attic, and the experience was outstanding from start to finish. They were professional, knowledgeable, and honest—everything you want in a home services company. I had another company give me a quote before Koala, and the difference was striking. The other company felt sketchy and overpriced, while Koala was upfront, fairly priced, and incredibly thorough.<br><br>They spent several hours completing the job, sealed ductwork properly, added a generous amount of insulation, and even provided detailed photos showing exactly what they did. They also helped me take full advantage of SRP rebates, which was a huge plus.<br><br>I felt completely confident in their work and appreciated their transparency and professionalism. If you're looking for a reputable insulation company, I HIGHLY recommend Koala. They truly went above and beyond.

Brian Weaver
5

We were low on insulation in our attic, so I got about 4 different people to bid and we went with Koala. Jim was very informative and his team did a great job on the install. I can already tell a difference in temperature upstairs with the added insulation and the attic fans. Would definitely recommend!

Marcus Johnson
5

We just had spray foam insulation done, and I can honestly say we’re so glad we did it. After getting a few quotes, we chose Koala Insulation because of their great reviews and how easy and knowledgeable Jim (one of the owners) was to talk to. Their price was right in line with the others, but their professionalism and expertise stood out.<br><br>Our attic was a bit tricky, but they handled it really well—from the insulation removal to the final spray foam, they took great care of everything. Even better, they were super respectful of our home and really kind to our family.<br><br>Huge thanks to Ryan and Mike (techs), Sean and Gabe (spray foam), and Noah (drywall). And a special shoutout to Jim and Bill—great guys and great to work with. It’s already been a few warm days and we’ve noticed a real difference in comfort. Highly recommend these guys!

bob kaplanis
5

My neighbor used Koala for her insulation needs and was very happy.. I called and had them come out for an estimate. They did a great job. Very professional and cleaned up afterwards. I am pleased with their service and look forward to lower electric bills. I would highly recommend then for your needs.

Chris Sleeper
5

Would recommend to work with Koala Insulation of The East Valley. Wife and I were expecting our first child in a week and they were so genuinely happy for us and made us feel like family. Great customer service and everyone that came to work on the property was hard working and professional.

Pat Kelly
3

He was nice enough to accept the small job that i needed. Attached pics you can see that tennis size ball clump together when NOT done with a blower. I would give 5 stars if he did what was agreed upon in the estimate (blow in) BUT he talked me into getting it done by hand. Doesn't look uniform.

Solstice Fitness
5

We had our gym insulated by Koala. Loved the experience! They provided a free quote that I felt was a good price so we moved forward. They arrived on time. Did the work in a timely manner. Left the job site clean.<br><br>Really enjoyed their work and the crew. Thank you Koala!

Maria Lekity
5

The owner is knowledgeable and performed initial visit and bid. He answered all the questions we had. His crew is professional, communicate well and let us know what they will be doing, and clean up after themselves. I highly recommend Koala Insulation! They make you feel very comfortable with the entire process.<br>Thank you Koala

Carly Eade Adel
5

Incredible experience from a wonderfully well run family business — non-pressure sales, seamless scheduling, punctual & respectful installation team and from a product standpoint it’s made SUCH a difference. Our home simply holds the current temperature and is more comfortable throughout the entire day. It legitimately felt more energy efficient on day one! We were blown away by the entire experience and recommend Koala to anyone!

Jerry Manson
5

We highly recommend Koala Insulation. They're affordable, professional and provided exceptional work. The crew was able to get insulation done quickly. We will be using them again for future remodels.

Leo Z
5

We are so happy that we found Koala Insulation. The team (Ryan and Simeon) did a superb job. They communicated well, explained what they would do, were very efficient, took pictures and videos, and cleaned everything up. We also had 2 solar fans installed. The team who did the installed were great. A very special thanks to Bill who did the initial inspection and recommendations. It's time that everyone have their insulation inspected and upgraded by Koala. BTW, we insulated from R17 to R49. Also, if you're with SRP, you may be eligible for a $600 rebate.

Steven Marks
5

Koala Insulation did a fabulous job on providing our attic with additional insulation and installing a solar powered attic fan. Bill, the owner, provided us with an honest assessment of our house and recommendations. Simeon and Ryan did the insulation installation and over saw the roofer who installed the fan. They were both great! All are very friendly and dependable! Would recommend without hesitation!

Nancy Mergens
5

Great people, great service! This is the second time we've used Koala and they do amazing work. The guys were very personable and did a thorough job. When they finished, it was cleaned up perfectly. HIGHLY recommend this team for any insulation job!

Jan Best
5

I first heard of Koala on KYFI radio and was impressed with the company. I then scheduled an appointment with the Company.<br>Jim came out and made a thorough inspection of the attic and explained in detail what the process involved. I agreed to have Koala do the job. He sent out Simeon and Ryan to do the job.<br>I was so impressed with these young men. Most of all I was so impressed with their communication skills. I also noticed they had cleaned the garage floor too. You can’t go wrong with Koala.

Daniel Kempski
5

On the scheduled service day, the technicians, Simeon and Ryan texted me to let me know they were on the way. The job entailed increasing the insulation in the attic from 3 inches to 14 inches, and also adding a solar rooftop exhaust fan, to cool the attic temperature on hot days. The guys arrived and went straight to work. They ran a blower hose from the truck up into the attic. They carefully covered handrails by the stairs with blankets to prevent any marks or abrasions. Some of the areas in the attic were very low and hard to reach so they had to carefully crawl forward to feed the hose up to reach those spots.<br><br>While they worked on adding the fiberglass insulation, the company roofer arrived and installed the fan. It is just to the left of the skylight in the attached photo. It is low profile and nicely matches my skylight and solar panels.<br><br>The guys marked the attic with insulation depth, rulers, and took photos to show the before, and after insulation thickness. When they were finished, they cleaned up any droppings from the attic door. I came upstairs with the vacuum, but did not need it because they had cleaned so thoroughly.<br><br>Overall, I am very happy with their professionalism, and with the finished job. I recommend Koala insulation, and would use them again.

Mariel Rivera
5

I highly recommend koalas insulation company!! The ENTIRE team is very helpful and personable<br>I had an AC company who offered insulation and quoted me 2k more than what koalas insulation did as a specialized insulation company!! They were very detailed and gave me all of the pricing options. I was provided pictures of my before and after work and I am super excited to share them as proof of the maxing job that was done<br>In specific I’d like to thank Meredith, Ryan, Simeon and Jim.

Bryan B
5

I first learned about Koala when I saw their company name on a list of preferred installers for SRP. Of course, as with any home project, I always get at least 3 companies to come evaluate the job and provide their plan and quote for the project. When a company checks “all the boxes,” for quality, job overview, knowledge, courtesy, timeliness, and price, it makes the decision very easy when selecting which company will get the job. Jim was an absolute professional and just a very genuine, friendly and “down to earth” guy. After selecting Koala, Jim even came back and removed some planks that were in place in our attic and moved them out of the way so that the attic would be ready for his crew when they arrived at the scheduled time. Speaking of the crew, Simeon and Ryan were great! It’s refreshing to see two young men show up to work in a hot attic with smiles on their faces and positive attitudes. When we encountered a slight hiccup (electrical wire that had an intermittent connection inside an electrical box in the attic), they patiently worked with me while I accomplished the electrical repair so that they could finish the insulation installation.<br>Koala provided the forms and documentation for the $600 SRP rebate, and applied that credit immediately to my invoice, even though that meant that they will have to wait for the reimbursement from SRP. The insulation looks great and they actually added an inch or two more than promised in most areas. On a side note, Jim also suggested that I replace one of my passive turbine roof vents with a positive exhaust solar powered fan to help evacuate the hot air from the attic. That replacement and installation was also accomplished during the visit, and I couldn’t be happier with the results. Now our attic doesn’t feel like an oven, and the interior of our home is much more comfortable. Our air conditioning unit doesn’t run nearly as much as it did before and I am already seeing a noticeable difference with our electric consumption, even though we are still experiencing temperatures of 112° here in the valley in August. In summary, I am very pleased and I would highly recommend Koala for your insulation needs.

Alex Bourne
5

I had a great experience with Koala Insulation of East Valley. Bill, who handled the estimate, was friendly and informative without any pressure. The installation team was professional, left everything spotless, and explained what they would be doing clearly. Since the insulation was added, my A/C runs 4-5 hours less daily, and my home is much quieter. Overall, Koala Insulation delivered excellent service, and I’ve already recommended them to a coworker. Highly recommended!

Kathleen Valle
5

Absolutely outstanding customer service from the first phone call! Inspection done by one of the owners. Installation team was wonderful, courteous and left no sign they had even been here! HIGHLY recommend this team! Especially if you own an older home(ours built in 1994) and are unsure of the quality of your insulation. Totally worth your time!

Vince Graziano
5

I used Koala Insulation to insulate my attic with blown in fiberglass in my 1,300 square-foot home. Bill, the franchise owner, came to my home, inspected the attic and provided me with a competitive quote. In just three business days after I approved the quote, Koala sent a team to my home to install the insulation. Simeon and Gabe arrived on time and worked expediently and professionally. They insulated my attic to an R – 49 factor (18+ inches) and provided me with before and after photos. Prior to their work, my attic was insulated to an R – 17 factor (5 inches of cellulose insulation). Thanks again to the Koala team for a job well done, and I look forward to improved efficiency of home’s energy use.

DEBORAH KNAGGS
5

Koala did an awesome job getting rid of the insulation in attic over garage ! Professional, the guys were polite, courteous and worked as a Team. Simeon, Angel and sorry, cannot remember the third guys name, were so nice. And they have a lot of respect for their Boss. Refreshing to meet young people with a work ethic and so respectful of their Company and it's leadership.

Claire Villani
5

Thanks for adding additional insulation to my attic, I can already feel the difference and I am much more comfortable. The install crew was very friendly. Thanks again Koala.

Janelle Deguzman
5

Koala Insulation extremely professional and offers an amazing service! Highly recommended! Before and after pictures, incredible difference!

Kim Ehlbeck
5

Great company and employees! They were on time and efficient while blowing fiberglass insulation into our attic. Took extra time to take pictures of attic area. Our house feels more comfortable after only a week! Highly recommend them!!