The Bug Master
Contact
Location
1912 Smith Rd, Austin, TX 78721
1912 Smith Rd, Austin, TX 78721
Business Hours
- Friday
- 8AM-5AM
- Monday
- 8AM-5AM
- Saturday
- 8AM-12PM
- Sunday
- Closed
- Thursday
- 8AM-5AM
- Tuesday
- 8AM-5AM
- Wednesday
- 8AM-5AM
Reviews
Daniel at Bug Master is the sweetest most competent exterminator in the world! He’s been treating our house for three years. I love the fact that I get the same person every time. He explains things very well and addresses all my specific bug issues. I’ve been so very happy with their service. I would highly recommend.
Michael is best technician I have ever worked with. He takes care of our property on Fridays. Keep it up Michael :)
Manuel came to my home this morning as a follow up to my quarterly service. I saw a silverfish & absolutely wanted to head off any sort of infestation. He was on time, professional & personable! Couldn't have been a more perfect representative for Bug Master!
Daniel was very friendly and informative. Explained everything to us. Took care of inside and outside of the house quickly amd efficiently. So glad we met Daniel and found the company!+
Our technician Richard was wonderful today. He explained the rodent program The Bug Master offers and was so incredibly nice.
Service technician Daniel is by far the best! Always prompt, courteous and does a great job. Thank you for helping us protect our property!
Always a pleasure to have bug Master come to spray our home. They have kept the critters at bay and haven't had any issues for awhile. Would always recommend them! Their service guys are always friendly and thorough. 5+ stars 🌟 I paid monthly with a year's contract.
This company is so sweet and only hire the sweetest and most considerate people. Daniel was my first exterminator and he was so polite and respectful. Explaining everything he was going to do and reassured me that if there are any problems just let the company know. Shawn was my second exterminator and he was just beyond sweet and respectful. I will definitely be using them again in the future if I ever need them.
Daniel did an amazing job, like always! He is professional, thorough, and always takes the time to make sure everything is taken care of properly. He’s reliable, knowledgeable, and truly cares about doing quality work. We always feel confident and pest-free after he comes by. Highly recommend Daniel if you’re looking for someone you can trust!
Amazing guy. He wasn't pushy or anything. I told him what I needed and he obliged. He even went further by explaining in detail the pricing, treatment, scheduling, and everything. Jvon is the man!
This is the first time I used Bug Master and am very happy starting with making the appointment. Jennifer was very helpful and friendly. Julian showed right on time , did a good job spraying and very personable. He is now my go to tech.
I scheduled with another company, over the course of three days received poor service. I called The Bug Master on the day of my scheduled service with the other company (for cockroaches in our walls), Lilly was kind and listened to our needs, gave us guidance, and reached out to her active tech in the field who was able to fit us in same day. Cody came, was knowledgable, shared continuous low chemical options for us and addressed all of our concerns. ALL of this was possible still before the original appointment was going to arrive. I cannot thank the team at Bug Master enough.
Ronnie was very professional, efficient and thorough with the service at my house. He checked notes listed on my account for clarity. Great service!
Miguel and Matthew were professional, office was able to make an appt for me next day. Signed 1 year contract on the spot because I was so impressed and happy with the company
We have been using The Bug Master for several years now. Very pleased with the service they provide. I highly recommend them. J'Von stopped today for an inspection we requested. A wonderful person. He was professional and knowledgeable. A pleasure to work with.
Steven was amazingly helpful and did an incredible job identifying the issue and dealing with. We are feeling a lot of relief and comfort in knowing he’s on our team!! Thanks Steven! You’re the best!
Tech was super friendly and explained everything! Squirrels in the attic have not been fun! Great customer service!
Marcel arrived on time this morning after good communication first. He was very professional & friendly while he was here & we were still sleepy, so he did well with the friendly part! Thank you as always.
Waylon was very thorough and professional. He was able to answer all my questions. He was even early! Thank you!
⭐⭐⭐⭐⭐<br>After seeing a Bug Master ad on Facebook, I decided to try them after using Terminix for years. The manager explained their rodent program, which places bait outside the home so rodents don’t die in the walls. Traps were set in October, and since then I haven’t seen a single mouse or rat. The program works, and I’m very satisfied with the results.<br>Thanks, Shawn!
My technician Jvon.T was outstanding! He did a thorough inspection of my property, pointed out potential problem areas and was able to confirm with ease.. He walked me through the payment options I was able to pick the plan that fit. Positive attitude, great experience. 10/10
I’ve had big master for a year and they’ve been great! Timely, available, good at educating Dos/Don’ts to avoid future pests. Chandler came out to help with some mice we have under our deck, and he was super knowledgeable and helpful!! He gave great suggestions and had wonderful insight into how the pests could get worse in the future, but what Bugmaster would do to prevent it. They even have warranties!
Very professional and on time! Didn’t have to sit at home and wait all morning was here when he said he would be here. Showed me what I needed to see to feel at ease.
Daniel was great! He came and explained exactly what he would and then worked very quickly to get everything thoroughly sprayed. Really happy, Daniel did a great job!
Always timely and every tech has been great! If there's ever bugs that pop up between visits they come back without question. Highly recommend.
I love it every time I see Daniel. He’s always very professional, extremely thorough and does a great job!
VERY thorough. Explained VERY well how rats operate. Checked EVERYTHING and EVERYWHERE! We were BERY happy with his examination.
They did what others didn’t! They all but eradicated our rodent population. Topper, our technician, was amazing to work with. He was professional, understanding and dedicated to helping us get the problem resolved.<br><br>Topper was seemingly unstoppable where the problem was concerned and I feel like he went over and beyond his scope of work to help us solve the issue. Thank you Topper…you’re awesome! Thank you The Bug Master…you delivered on your promises!
The service I received was great. Technician J'Von Thomas was very pleasant. Took time to explain what it will need to be done to trap animals.Great job and knowledge of the company deserves more than five stars.
My Service Technician Adam was amazing. Every time Adam came to my home he was professional, positive, very knowledgeable, and understanding to my concerns and always was willing to give informative feedback as to who I could contact to handle things that Bug Master didn’t handle. The initial inspection was a bit pricey, but my service tech Adam I could not have asked for a better person to handle the task.
Chandler was awesome and informative and friendly and really appreciated his expertise and help for all of the critters around our home
We had Shawn from the Bug Master come to our house today to spray against bugs and ants. He was very nice, explained things and did a good job.
Chandler was extremely pleasant in his visit. He explained everything perfectly and I have no doubt they will do an excellent service.
Very professional, he was thorough, and answered all of our questions! Overall great guy
Dennis was a Super nice guy!<br>He did a thorough job. I’m very pleased with his work and his professionalism!
Ronaldo was professional and did a great job! He explained the issue with the correct bait not being available and he is notifying the office to reschedule the rodent application.
Daniel was very thorough and professional. Today he came out to treat my fire ant he is so professional I just appreciate him so much he's just a great representative of your company he's very smart he's thorough he gets the job done
Ronnie was so accommodating, friendly, informative and diligent with taking care of our issues at home. Thank you and I would happily recommend Bug Masters to anyone in need of their services.
J'Von listened well and looked around thoroughly. Then explained the options and pricing clearly for taking the next steps. Overall, J'Von was very knowledgeable and nice.
Shawn was my exterminator. He’s very friendly and thorough. He sprayed inside and out. When he was finished, he explained what he did. I’m very happy with the experience.
Ronnie is the best. Very careful, deliberate, asks questions to find out exactly what needs to be done. Great results, whenever he is our tech we have the least problems afterwards.
David from The Bug Master was fantastic! He was attentive and quick to help us with our bug issue. Great service and super friendly!
Renters left our house full of fleas. We couldn't get in to clean without getting eaten alive. We used the bug bombs on the house twice to no avail. We called the bug masters and the fleas were gone in no time. Waylon, the young man who came out was professional and courteous. I highly recommend you call them for your pest control needs.
I am very satisfied with Ronnie he’s an excellent tech, his personality is awesome, Ronnie always does a great job!!
Making the appointment was easy and pleasant. Miguel came to my house and did a complimentary inspection to address my (thankfully unwarranted) concerns. He was prompt, polite and thorough. He put my mind at ease, and gave me good advice for moving forward with a plan. Well done Bug Master!
Fantastic experience with Jvon this afternoon. Extremely professional, upbeat and knowledgeable. Jvon was on time and performed an inspection for us in a timely manner. Great follow-up as well.
I cannot say enough about how amazing Jvon from the bugmaster was on a service call today for rodents under the floor of my motorhome. He was so informative, respectful, and genuinely concerned with our new mice/rat issue and took us step by step on how to get rid of them. I highly recommend The Bugmaster without reservation for an honest evaluation and recommended treatments of any rodent issues you may have.
Ronnie was amazing I told him I am so scared of bugs… he told me not to worry that I am in good hands… He took the extra time to educate me, he was very friendly, professional and funny, giving me the ease in knowing that our home is in good hands.
Ronaldo was able to come early, which was a benefit and he let me know early. The service was as usual complete and exceptional. He also called me to check in.
Shawn did an outstanding job of inspecting my house and spraying inside and outside. He was very thorough. It was a pleasure to have him in my home.
José is always thorough. He communicates well and is very friendly. He gives me a heads up when he’s almost at my home which I appreciate.
Topper was on time and very polite.<br>He knew exactly what we needed and got right to work. He is very knowledgeable and answered all my questions. He completed tasks in a timely manner and explained what he did when finished. Would recommend!
I have used the Bug Master for years either great success. I highly recommend my technician, Ronnie R. He is the best!
I had an excellent experience with Jvon. He was professional and able to answer any questions I had about the pest control services. I would recommend him to my friends and family. Ask him about the military rates.
Renaldo with The Bug Master is personable and professional. He's been doing our quarterly bug inspections and treatments over the last year. He listens to every concern and treats accordingly. He takes as long as needed to complete the task - he's very thorough and doesn't cut any corners. Truly a professional that care about his work.
Gwen was very knowledgeable concerning her profession. I felt very comfortable and well informed in making a decision for our organization.
This was my initial visit with Jvon. He was very personable and knowledgeable. He quickly understood my concerns and rat dilemma; he outlined some solutions and their costs. I was very happy with him.
Miguel was very professional. He was on time and communicated well with us on our termite questions. I would highly recommend him if you have any questions regarding any pest control issues.
José did a great job. He was very quick and professional, also very friendly. He put on some plastic covers on his shoes to not get dirt on the floor and listened to what we wanted.
Topper was amazing, I had a dead possum under my house and he came in and took care of it. He even fixed the problem of where it got in. Thanks Topper and Bug Master!!! Mary A.
Gwen came out to our complex regarding a rodent issue, and she was fantastic! She’s extremely knowledgeable and even taught me something I didn’t know. On top of that, she’s funny, outgoing, and you can tell she truly loves what she does. Thank you, Gwen!
Bug Master is far and away the best Pest Control Service in Central Texas. I have always been impressed with their work. The tech at my property, Renaldo, is an absolute pro. 10/10. Thank you for all the hard work you guys do for us! Logan @ Woodcreek
Called the Bug Master got on the phone with a real person without having to push 10 buttons. They were able to schedule the next day which was nice (kids wanted to be outdoors, but we're scared of the wasps). Jose called 15 minutes before arriving and was very courteous. He took care of all that we asked for and provided services outside and inside our home. Give Jose a phat raise!
Let me just say, these people were absolutely amazing! Topper and J'Von especially had outstanding customer service and provided the most understanding, polite, and hardworking experience my family has ever encountered from any business.<br><br>They are the pinnacle of performance in this industry and set a standard that all business should follow. Not only was the issue resolved but they also took measures for preventing this occurrence from happening again. From bats to mud daubers they were extremely confident that they would fix and remove the issue by any means necessary. J'Vons kindness and understanding spoke measures and Toppers unwavering confidence and politeness was a model for all employees to follow. 10 out of 10 would completely recommend at any chance moving forward!
I Thought Daniel did a wonderful job when handling the treatment through the whole house and he is very social and helpful.
Ronnie did an outstanding job! He was thorough, diligent, friendly, knowledgeable and proactive! I highly recommend Bug Master and Ronnie is AWESOME!
Technician Trestan was exceptional, professional, and excellent. I observed him working diligently in the 97 degree Texas 🥵 heat for 2 long hours. I am very pleased with the termite extermination on our property. I would highly recommend The Bug 🐛 Master to all our friends and family. 9/19/2025. Kori Lynn Addamo.
Miguel arrived on time, inspected attic and outside for openings that needed to be sealed. He explained clearly what was needed to eliminate rodents from attic and what the cost would be. Will return within a few days to seal openings and set traps.
Jvon explained our problem very thoroughly and how we should proceed to control the rat problem. He is professional and personable. We are feeling hopeful this problem can be fixed.
Desperately needed squirrels removed from attic. Jvon explained what needed to happen and got us appointments within the week. Great attitude! Great sense of humor! Felt like I needed to invite him to stay for a beer and bbq! Great job!
Daniel always does a great job. He has been servicing us for years and is very knowledgeable.
Ronnie did a great job on our quarterly extermination! He listened carefully to my concerns and addressed everything during his visit today.
Renaldo was AWESOME! Omg ! He took care of our yellow jacket infestation that was in our walls and took a hit from one of them but absolutely great service and very personable. Felt like I knew him forever the way we talked about my pest issue ! Great service ! Great customer service! Thank you Renaldo! He is now our go to guy for our pest issues!
Mufasa was very detailed in his work and described to me exactly what he was doing and what to expect which was very important to me as a first time homeowner.
Ronnie performed an excellent job doing our quarterly extermination service. He was very friendly, listened to my concerns and then went right to work.
Daniel was very pleasant, respectful and listened to my requests and performed his job correctly and thoroughly. I highly recommend Daniel who represents his company, Bug Master very well. Signed, Deborah Howard.
Today we had the pleasure of having Ronnie come service our house. He was super personable and communicative, he even pointed out and treated some ant hills we had not noticed. I highly recommend requesting Ronnie to come service your house!
We had a fantastic experience working with Ronnie from Bug Master Pest Control. From the very beginning, he was professional, knowledgeable, and incredibly courteous. He took the time to explain the process thoroughly and answered all of our questions with patience and detail, which gave us a lot of confidence in his expertise.<br><br>What stood out most was Ronnie’s attention to detail. He didn’t just treat the immediate issue, he made sure to check areas of concern and offered helpful preventative tips to keep our home pest-free. His work was efficient, thorough, and clearly done.<br><br>It’s rare these days to find someone who combines technical skill with such a positive and respectful attitude. I truly appreciate Ronnie’s dedication.
I’m very happy with his service and his knowledge. I would like to have him every time because he is very respectful and very professional. I highly recommend him and enjoyed my experience with him.
Great communication from their sales department on what to expect and the breakdown of the service and costs. Also great service by the technician. He answered all my questions and explained what he was applying and doing to prevent pests from coming in my home.
Ronnie was friendly from the start, on time, educated us on the type of ants we had on our home, informative and made us feel like we were being well taken care of. We would love to have him as our permanent technician.
Ronnie was great. He showed up and was very knowledgeable and explained both the process and assured me I had no concerns about my pets or family with the spray he was using. I know this is Texas, but I have a dream that I can walk around barefoot and not have to worry about fireants
His professional, care, and concern for the customer is unmatched!!!!! When he called to confirm my address. He took the extra step to confirm my email address. His attention to details saved me financially in the long run.
Waylon was very polite and helped with my ant infestation! He made sure to spray all areas that ants were making their way through. And showed me where the pile was that was causing these infestation's. Highly recommend to anyone.
Very impressed with The Bug Master and staff.<br>Two weeks ago I had an inspection and treatment of all bugs. Since this was for a new tenant in rental property I wanted a complete job. They came back out after two weeks to make sure everything was still clean and “no bugs allowed.”<br>The Bug Master has been knowledgeable and professional. I highly recommend them.
Clayton was extremely thorough and explained everything in full details. I have never experienced termites before and he ensured we understood the process that was needed to get rid of them! We were anticipating a higher cost than what we paid as well.
J'von made sure me and my wife understood the quote and what the service would entail. He is friendly and knowledgeable in his craft and field. He helped clarify exactly the types of services we needed and made sure it would be safe for our kids and animals. He is such a great guy I'd invited him to our BBQ.
“Daniel has been servicing my home for a while now, and he’s always punctual, professional, and thorough. He takes the time to explain what he’s doing, addresses any concerns I have, and makes sure the job is done right every time. I really appreciate the consistent quality of his work and his friendly attitude.”
I really appreciate the personal attention of this follow-up visit. We had an incursion of carpenter ants at the interface between on outside wood structure and an ivy-covered wall, and Cody attended to it with precision and care. We'll know have that area highlighted on our record for future visits!
Mike was very professional and helpful. We noted that we had several wasp nests that had appeared. He went around our complete property locating and spraying any nests he could find. Excellent service.
5 Stars – Excellent Service!<br>Daniel did an outstanding job handling our ant problem. He was professional, knowledgeable, and explained everything clearly so we understood exactly what was being done. He took the time to find where the ants were coming from and treated the problem thoroughly, not just a quick spray-and-go. He was courteous, on time, and went above and beyond to make sure we were comfortable with the process. We’re already seeing a huge improvement. Highly recommend Daniel for anyone needing pest control — he’s fantastic!
Great work as always. Took care of all the services we needed. Mike was super friendly and it was great talking to him. Very knowledgeable on all the questions I had. 10/10 recommend
Stephen was thorough and communicated his approach to the issues we're having recently with millipedes and earwigs. He worked on the interior and exterior and we appreciated his upbeat style.<br>Great representative for your company.
Matthias represents BugMaster very well! He is always prompt, courteous, and efficient in his services. He is always willing to share knowledge about the pests that I encounter out here in my country home. It is always great to see him!
We recently moved our office to a much larger facility. Bug Master made the transition seamless. Trey does an incredible job every time he visits and has become my absolute favorite vendor. He is incredibly helpful and resolves all my issues in a timely manner. I absolutely recommend.
Did a great job they did find a raccoon up in the attic after I put a access door in. We'll have to see if smell dissipates more. But one good thing they don't quit until they find something. Highly recommend them their workers were very courteous and sympathetic. Special thanks to Topper. Excellent employee knows his stuff. Once he had access he went right to the source. Whatever this man gets paid it's not enough. A true asset to the company.
Ronnie is a very nice young man. Friendly, knowledgeable, efficient. Updated me to traffic delaying his arrival, answered all of my questions in detail, and made certain I was completely informed, understood what to expect, and was completely comfortable with his service before he left. Even my timid little puppy took to him instantly!! KUDOS, Ronnie 😇
Art arrived promptly and started spraying the outside. He came in and did a very thorough job of spraying behind window treatments and furniture, after I had moved them. He inspected all areas and did a good job. Afterwards he brushed down spiderwebs outside and wasp nests. I was very pleased with his work and friendliness. Definitely recommend them!
Frank did a great job on my termite treatment warranty inspection. He was very thorough and explained exactly what he was looking for and, in some situations feeling for, during the inspection. He also had good advice about other insects I have been encountering.<br>He is the best inspector I have had come by in the 10 plus years I have had the warranty.
Not very pleased with the first treatment as the guy who was pretty old didn’t really care what he was doing as he nonchalantly walked around my house, tripping over rocks and not really caring where the spray went. Probably won’t fully fulfill my contract with these people unless they step it up next time.