Terminix

Excellent knowledgeable and reliable service, Robert is very friendly and dependable

Very professional took his time to find spots that were missed and since then activity has stopped.

Terminix did a great job, Roman and Kevin were both very knowledgeable and helpful for securing the perimeter of our house. Jacob is our pest control technician for many years who is also amazing! Highly recommend!

The tech was very good. He was quick and friendly. I am extremely happy with the experience.

Technician Vincent reported, explained his follow up approach, and treated residence exterior.

Vincent was my exterminator was amazing and moved very quickly with his boss to treat my house. Communication with Vincent was amazing as well. Thank you for your promptness and dedication to the service in my house. Thank you

Vince is amazing! He took care of my ant troubles right away. He’s very knowledgeable and has great communication!

We trust our Terminix technician, Anthony Ribera, to do a good job for us. He’s been providing quarterly pest control services for several years and he’s very good about letting us know ahead of time when he will be there, he’s thorough, conscientious, and quick to respond to questions or concerns.

Roman was prompt and efficient. Updated couple of bait stations. Kept me informed of his actions and results. Thanks for excellent service.

Roman was polite and professional. He explained what he was doing and what he found. A pleasure doing business with.

Kevin is amazing! You can tell he loves what he does. He’s answered all my questions every time even if they are the same ones. I definitely recommend Kevin and the company he works for!

Roman arrived to perform the annual inspection included in the one-year service contract. He was prompt, efficient, and professional. He took time to answer all of my questions and share his knowledge with me. He inspected all of the bait traps and replaced baits as needed. It was a great experience.

We’ve had a great experience with Terminix over the years. David de Pujadas is always super helpful and informative!

Eric Roman provided excellent service today and explained what he replaced and his observations!

Dealing with rodents is a very stressful situation. We did consults with a few companies and decided to go with Terminix. They have been great. Kevin Derning is our main technician and he is knowledgeable, professional and very detail oriented. All good so far.

We’ve gotten our house sealed through terminix so that we don’t get rodents or other animals in the attic. It’s a three part process and they’ve completed 2 of them thus far. They are a super friendly and knowledgeable team! I can trust the work will get done and done right.

My technician Roman was prompt, efficient and informative in his Follow up of work done by Terminix.

Very very thorough very informative I learned so much from Ryan very polite excellent customer service he's definitely a five-star

My technician was very good, thorough and listened to my concerns

Vince was friendly, knowledgeable and very thorough as he did his job. I would be very happy for him to continue to be my technician!

Ryan has been and still is being very helpful! Very knowledgeable and responsive! We appreciate all the hard work

Terminix has always provided outstanding termite control and pest extermination. This visit turned into a scheduling / communication disaster! The assigned technician was originally supposed to come on 10/24/2025 between 3-5 pm. When he failed to arrive, I contacted Terminix customer service and was placed on hold for 35 minutes. During this extended period, I checked the Terminix website and found that the technician was now scheduled for 10/25/2025 at 3-5 pm. The customer service representative verified this with the technician. Additional text messaging with the technician verified the new appointment was valid. Incident has been reported and escalated to determine root cause.

Mike was here to do our annual termite inspection. He found no termite issues.but , he went above and beyond the call of his termite inspection. Mike noticed water leaking from my A/C drain pipe running down the outside wall. Thanks to Mike, I was able to call the A/C people to fix the problem Mike saved me a big repair bill by being alert even beyond his normal field of duty! THANK YOU, sir. J.C.

I really appreciate that I get a text when the tech is on the way and then one when the service is completed . Recommend them highly !

I called Terminix they were able to come the same day I called for a consultation, which was free that’s a bonus and we set up a plan for my house to have pest control for a year 3 days later they came a did there job Lamont was very polite and professional talk to you through the whole process

We have had termites for a few years Even after they came and sprayed I still saw ants and spiders. The last two times we had Joe Garcia and he is amazing. He cares and listens to what you are saying. After he sprayed the next day I saw dead spiders and ants and the big flying roaches dead around the house. I will never have anyone but Joe service my house

Ryan is a 5 star. Great customer service. Very responsive. Thank you

Very happy with y’all’s service man. He’s a good Christian and not only did he do a good job we got to Share Jesus In All His Glory. Amen and Thank You. God Bless!!!

I am happy to not have to deal with pest on my own and have been pest free ever since I started the service. Chris has always been good with letting me know what he did and what he found.

Danny has been servicing our property for years. He is professional, courteous and has always been available to answer questions or address issues that may have come. Big asset to Terminix.

Kevin with Terminex did an excellent job. The initial assessor was professional too. The service and results were worth the cost.

Technician did not show up when he said he would, didn’t return calls after repeated attempts, supervisor would not provide a more responsible technician because there is only one. I cancelled the service.

Danny Meuth is like a member of the family who takes impeccable care of his family members. Always a pleasurable visit and we have been critter free in and around our home for many years. A very happy customer.

Danny is awesome!! He always communicates when he will be at the house, he is prompt, kind and helpful! Thank you!!!

Vince was courteous and professional. He informed me what services he planned to provide and notified me when completed. I highly recommend him.

Danny Meuth had been the absolute best! He never complains or get upset when I have questions and/or requests.. love this man!

Kevin from Terminix is very detailed, knowledgeable, professional, well dressed, and knows his stuff! Took care of my services quickly and answered all my questions! Excellent and awesome job!!! Sam

Have never dealt with a company with such poor communication skills! Would not recommend at all. Canceled our service, after having to reschedule multiple times due to the service men.

Chris from Terminix came out to treat our home for seasonal pests. He has treated my house before and both times he was extremely thorough, answered all of our questions, and was one of the nicest guys I have met (even with my kids talking his ear off and asking him all sorts of bug questions 🤣). Thank you Chris!

I gave a 5 because Oscar, the second Tech did an excellent job. Oscar saved the day. Was very knowledgeable and had the proper equipment.

I was having gutter like problems and began the process by looking for companies to solve it. I remembered that Terminix did work of removing pest animal and check side issues. They came out promptly and on time and accessed the problem. Service was done in one day service was superior and I’m pleased.

The techs are great and address any issue that comes up. I requested a 10 minute warning (because I have dogs) but got one more like 1 minute prior. I don't blame the tech, it may just be the notification system.

Luna was great with the inspection. Inspection on Thursday, extermination on Friday. Michael the technician did a super job. Termites are going away!

Danny has been here for most of the years we have had terminex. He is very professional, responsive and gets the job done.

The technician listened intently to my inside and outside bug issues. He was knowledgeable, thorough, and personable.

Terminix installed and we had a hiccup but they were willing to come out the following monday to get us back on track. I appreciate the effort and professionalism.

If you need an exterminator, look no further! Contact Danny Meuth at TERMINEX! First off, this is a company that had been around for generations. Call and ask for Danny Meuth. Danny goes above and beyond with taking care of us as customers. His expertise and knowledge is in depth and he helps explain each area of our concerns and how to go about exterminating any issues. Danny is professional, kind and compassionate.

Danny, was so kind and he was also super efficient and did everything I asked for, would hire him again.

Our Tech did and alway does a great job! ServiceDate : 05/07/2025 | TechName : NEEL-BACHLER,CHRISTOPHER

Had a bedbug problem. Called them and they came out that very week to get everything set up. When I had an issue a supervisor actually personally came out to address the issue, which is a huge deal these days. I appreciate everything they did. They were helpful and respectful the entire time.

I’ve had a great experience with Danny from start to finish. He was professional, punctual, and extremely knowledgeable. What really stood out was his attention to detail and commitment.

Terminix has consistently provided excellent pest control services at my house. The service includes spot treatment if pests have invaded my home in between my quarterl.y service

Working with Danny these past few years has been great. He always keeps me up to date on his process and is super friendly. He even gets along well with my dog, who is a fan of no one!

Between my regular quarterly service I had some ant mounds pop up in my yard after several days of rain(I thought they were fire ants) Terminix came out the next week and treated the mounds and they turned out to be acrobat ants! I can now get back to gardening in that area.

Chris does such a great job! I appreciate the text reminders about his visit as well as the notification I receive when he is on his way. Chris always checks in with me to see what, if any, problems I've been experiencing around the house. He's always so friendly, upbeat and professional. I appreciate the text message I receive when he's finished with information about anything out of the ordinary that he's found. The service I receive is excellent and the price is reasonable. I'm a very pleased customer!

Now: I finally had an exterminator come out to my apartment for an emergency treatment for my ant issues. The exterminator, Vince, was absolutely fantastic! He was prompt, professional, and incredibly thorough in treating my ant problem—taking the time to explain everything and making sure the issue was being fully addressed. His attention to detail and genuine care for solving the problem really stood out. I couldn’t be more grateful for his help. Originially: I had a frustrating experience trying to get help with an ant problem—despite scheduling an appointment and completing paperwork, no one showed up, and I received conflicting information with no follow-up. After being charged for a service that never happened and repeatedly requesting a manager call me (with no response), I was initially left extremely disappointed in the company’s customer service.

I stayed in a hotel last weekend and I have what look like bites on me. I am suspecting bed bugs but have no way of knowing on my own, so I need a professional to help look. I scheduled an appointment online with Terminix on Thursday afternoon. The appointment was supposed to be for today, Saturday July 5, between 8 AM and 10 AM. I received a confirmation email when I scheduled the appointment on Thursday. I was ready for someone to come to my house between 8 and 10. No one had showed up nor had I received any contact so I called Terminix around 9:15 AM. I spoke to someone who said he will message the inspector to call me. About 25 minutes passed and I still did not receive a call. I called Terminix again and spoke to another representative. She was more helpful and tried calling the inspector. She was unable to reach the inspector. I asked if I could reschedule ASAP and the soonest she could get me in is Monday 8-10. I would like to know why this is acceptable. I didn't cancel my appointment and no one contacted me to tell me my appointment was cancelled. Apparently Terminix doesn't offer same day appointments, so I cannot get this inspection done today, despite a failure on their end and me having scheduled 2 days in advance. Even if Terminix offers great services, I would not reschedule with them due to the incredibly poor communication and subpar customer service. The rescheduling policy should offer exceptions when Terminix is in the fault and pretty much ghosted me on an appointment I was on the edge of my seat for since Thursday afternoon. I can't describe how frustrating this has been. Screw you guys, honestly.

Terrible customer service. I had an appointment scheduled for my interior pest control yesterday, July 3 between 8 and 10. No show. 😡 I called and they said it was rescheduled for July 7th. Never notified me of the reschedule. First red flag. Then I call to confirm the 7th, it's now been moved to the 8th, never notified me. 2nd red flag. They don't value the clients time, instead take advantage that whatever time THEY decide to reschedule works for THEM, not the client 3rd red flag. I canceled.

Kyle has been my bug guy for a couple months. He does a great job (currently zero bugs in the house) and he is kind, respectful and courteous. No complaints here!

The service my mother had worked for a few months it kept the critters at bay. They sprayed while my family moved out due to a flood in the home. Once they moved back in we could see that the problem wasn’t completely solved. I’ve been reaching out since they moved back home and also sending messages to the tech since you must go through a call center now. The customer service is horrible. I would like to speak with someone that could help me with getting this resolved.

Thomas arrived and alerted me that he was here. Spoke to me about what he would be doing today and offered a free service from Terminix to have someone come out and look through a crawl space to make sure no animals were living under the house. Thomas was a very pleasant young man!

Ruby And Adam were really professional, amazing and kind. They explained everything to me so i could fully understand what they were doing and what the next steps were. 100% recommend Ruby And Adam 🙂

Ryan was knowledgeable and friendly. He even took the time to clean up his work area before he left leaving no mess behind. Good work.

Danny Meuth with Terminix has been my pest control professional for many years now. He's always on time, helpful, and lets me know if he sees any issues potentially developing. My home is well protected from pests - thanks, Danny!

They set appointments and never show up. The send a text message when they say they completed service but they have not been here. I had an appointment today and no one showed up or called. Also I called to make sure someone was coming and the woman said she could only send an email.? There phone number is for California. Save your money and use someone else

Roy knows his stuff like nobody else! He was able to find out what kind of pest issues we had and what would be our best plan of action to keep them out for good. He knows what he's looking for. Very friendly. Very awesome guy to work with. Give this man a raise! 10/10 Highly recommend Roy with Terminix!

Awesome 5 star company! Our pest issues are always resolved right away and if follow up is needed, they are prompt and very helpful..would recommend 100%, satisfied customer :))

The initial visit with the terminix tech revealed some other concerning issue that my previous pest control company never once mentioned in three years. They found them during the first visit pointed them out and educated us on the possible issues to come from them. A secondary home inspection was set up and Ryan came out! This gentleman was very kind,transparent & truthful he did not try to upsale unnecessary services. He inspected my attic and around the home said he didn’t see and signs of rodents inside the home and there was nothing to worry about at the time. Furthermore he educated me on sign to look for. My previous company would show me false photos (not my attic) and try to sell me services that cost thousands of dollars. Ryan and terminix are a great team and look forward to using them for many years.

We receive great service from Terminex! Kyle does a great job. I really appreciate that Kyle is always our technician (IE it’s not a different person every time). I get a reminder text that he will be coming. He always shows up. He’s super friendly. He always remembers that I don’t want any spray near my vegetable garden. It’s always a positive customer service experience!! Oh, and we don’t have bugs!!

Kyle Sullwold is my Terminix service provider. He does an excellent job and always asks me if I have any issues to address. He is always pleasant and has a smile when he greets me! 😄

We've been using Terminix for a few years now, and after switching a couple of times in between then to other pest control services you really get a sense for the difference. First and foremost, we rarely see pests in the house, maybe after a storm when they're all looking for a place to lay low afterwards, but most of the time they end up dead anyway. The point of these services is so you never really have a problem, so I'd say they accomplish that well. The icing on the cake is the customer service I receive from our Technician, Jacob. 10/10. He communicates the best of any service technician, always let's us know what the time frame will be, and let's us know when he's close by so we know exactly when he'll be here. This is for the dog people - that is important because we have dogs, and while he's definitely good with them in the house, he's sensitive to the fact they aren't in the backyard when he's doing outside pest control or mosquito service - and ensures he shuts the gate when he's done. It's the small things here, but they matter, because they are part of the family. I will add, it's also the consistency - we've had Jacob for over a year now, and it's nice to not have to go over everything with a new person every so often, make sure they're cool with dogs, etc...I would recommend Terminix over others 100%, and if Jacob isn't in your service area, I'm sure they've got other's that will do just as good for you :).

Ryan was absolutely great. We had him over to review our Termite inspection. I found him to be very knowledgeable about termites, and solutions. I learned that Formosan termites are included in Terminix warranty.(Versus this is not the case with other pest companies). When I renew, I will chose this company in few years. Ryan is great in reaching out over text, and responsive.

Mosquito Chris, as I call him!, always does a great job. He communicates when he will be here and shows up when he says he will. No mosquitoes after he sprays but he always reminds me if I notice them back before the next spraying, to let him know and he’ll come back.

Very pleased with bug treatment for past 3 years... Then had a friend bring over cut flowers from her garden and tiny black ants got into house from vase... Chris (Service Tech) quickly responded for special early treatment. No more bugs! I'm glad as now wife won't burn house down to get rid of them! Yea!

Vince did a great job. Removed the wasp nests around the house and even let me know about a drain leak problem he noticed with my A/C. Quality work. Thanks!

Chris was at our house at the time of his visit appointment. However it was raining extremely hard. He texted me from his truck that he would return when the weather got better. He did return and he said that the inspection didn’t find any evidence of infestation. He was very polite and did a great job.

Excellent experience. Also took the time to explain a few things I can do to in between visits that was valuable information. Hope Vincent can be my regular service provider.

Derrick came out today and was great in all ways. Did a very thorough job and provided excellent customer service from start to finish. Will request him for my quarterly’s.

My Terminix tech, Christopher Neel-Bachler, has been excellent in his customer service and quality of work. He's always pleasant and helpful even when I need to reschedule appointments. Keep up the good work Chris!

John is my technician and he is wonderful. He is always right on time and really listens when I have an issue come up. Highly recommend his service.

Brendan has been providing our service for about a year now and we have had no complaints! He is thorough and made sure all our concerns were met. We went from seeing multiple spiders inside every day to seeing no spiders at all. He also took care of several wasp nests outside. Would highly recommend!

Brendan was extremely professional and helpful. He was also incredibly knowledgeable, asked all the questions needed to understand what pest issues we had, and offered help and solutions to problems we didn't know we had. Great experience!

I ordered an inspection for the new house to identify potential termite problems. The technician arrived, conducted an investigation, and confirmed my concerns. He found one wall infested with termites. I asked him to estimate the possible damage, but he said he couldn’t do that. Instead, he started pointing out other issues, mentioning that I have kids and trying to scare me with warnings about flying wasps and spiders inside the house. He spent about 10 minutes preparing a proposal and then pressured me to sign a $2,800 contract for a three-month old termite, wasp, and ant treatment. The funny thing is, he expected me to believe him without providing any actual proof of damage. I refused the offer—thankfully—because the price was outrageous. It felt like they were trying to take advantage of me, assuming that as a woman and a new homeowner, I’d be easily intimidated.

Robert Givens is the guy you want! Knowledgeable, thorough, and never rushed. He walks around our property with us, and listens and assesses the best steps, and clears it all with us first. He gives advice of things we can do ourselves, and kindly doesn’t destroy our plants while dragging hoses and other things he needs to do. 10/10 would recommend, and really appreciate his professionalism, and the ability to share a laugh together. Robert Givens for CEO of Terminix 2025!

Ryan and Roy did a great job. They were both very thorough, took their time to explain everything and did a great job. I had some rats running around in my attic and no more! I have zero hesitation of recommending Terminix to all my friends and neighbors

I had the pleasure of working with a fantastic sales representative, Roy Cantrelle, from Terminix today, and I couldn't be more impressed with the level of service I received. From the moment we started, he was attentive, knowledgeable, and genuinely concerned about meeting my needs and addressing all my concerns. He took the time to explain the available options thoroughly, ensuring I understood each step of the process, and provided personalized recommendations based on my situation. It was clear that their priority was not just making a sale, but making sure I felt confident in the decisions I was making. His professionalism and commitment to customer satisfaction was evident throughout the entire experience. I highly recommend his services and am grateful for the exceptional support I received today!

The technicians with Terminix are so helpful and always take care of my property. I have peace of mind and comfort knowing they have my back with pest control. It’s one less thing I have to stay on top of.

Vincent P. was our technician today. This young man was very warm and personable, demonstrating both now how, and experience. He installed bait stations in our yard that will terminate any would be termites and or colonies. Although, there are no signs of termites, we are relieved that they won't find a home in our home! I am 77 years old, and unable to do much lifting. I had a number of heavy logs from a dead tree that I cut last summer and Vincent offered to take them to the curb for me...what a gesture. Terminix should be grateful that they have such a kind and knowledgeable employee...give him a raise, time off, and a trip to Disney Land! Thanks, Jim n' Julie Paris!

Technician thoroughly explained my rat issue and that while I could trap on my own, without fixing the outdoor issues, they would continue to return. He gave me payment options to extend the warranty and discussed options with me until I was able to make a decision I felt comfortable with. I did not feel pressured at all. Technician also worked with me on how to safely set traps until I could do it on my own.

Update: thanks for the automated rely. It really shows character. Since I’ve just read other reviews on how this company doesn’t show up as scheduled or promised I will take my concerns to another level. Beware! This happened back in June of 2024 up until end of July! I have since moved and all I can say is I GOT TIME TODAY!! And yes I have receipts as well. I will share a few photos. I just need people to know the level of unprofessionalism and missed appointments they will encountered. Terminex took my money but didn’t provide the service as promised. I had house infested with scorpions. Not just any scorpions most were VENOMOUS! So this was critical and life threatening for me. The huge tarantula looking spiders Raid could handle but not the killer scorpions! The technician came for the first and only visit and was supposed to inspect the entire house but that never happened. Sidenote: He said this was is first day back at work off leave and he looked as if he had been in car accident or fist fight with the devil. I should have known better when he needed to use my water to mix materials. Seriously? He assured me that the outside of the house was all that needed to be checked. After he walked around the outside of the house spraying I explained to him that there was an area inside the home that had more occurrence than others. The master bedroom. He came in and looked but did nothing. I asked him if they could be inside the walls. He said that they can’t be in the walls (that he never inspected) and treatment was only needed outside. What a lie!!! I’m not familiar with scorpions so I trusted this man. I trusted the brand NAME TERMINEX! He also told me that the product Terminex used was useless against baby scorpions. Sir why are you here?! I explained what I was seeing over the phone before Terminex agreed that the problem could be remedied. I even researched the type of scorpion and told them it wasn’t native to central Texas. He didn’t have a clue about the type or any knowledge of insects! If Terminex isn’t teaching that then what’s the point?? Google is FREE! After 2 to 3 weeks passed I started seeing more. ANd MORE! So I called back and told the customer service lady the issue. I explained I needed monthly treatment but I need an inspection to see what I was dealing with! I also requested a call back from the GM because I need a professional!! Never happened. He, she, they or them never called me back! I called back again still no call from the GM but I did get a call from another technician wanting to come. I agreed. Why did I take off work and this joker called and said he couldn’t make it? Mind you there are multiple missed appointments and I have text showing that communication as well. I can’t make this crap up! A joke!! So I get another call days later from a different technician stating she would inspect the home. I told her I need to hear from their GM first because this was unacceptable. Needless to say I never heard back from anyone after that. I’m over here fighting for my life and they are playing games with something they should be well trained to deal with. Go with a local mom and pop or someone that has morals! This company has NO INTEGRITY! You will come out better buying a can of RAID. (Some of the text messages are out of order but you can figure it out) No lies told!!

Been a customer for many years now and John L has been my service provider throughout. He always gets the job done and goes the extra mile for my family. John, for your many years of quality customer service, thank you brother.

Terminix has always been very responsive, and caring while doing their work for us. We used them in California, and now in Texas, and we continue to have excellent service! We are especially thankful for our Terminix Service Associate, Derrick Sneed, who is always polite, courteous, friendly, thorough, and responsive to our needs! He goes out of his way to ensure proper communication, and serve our home’s needs! Thank you so much, we appreciate y’all’s service!

Great experience with Terminix and our technician, Derrick Sneed. He’s very personable, polite, and thorough. We rarely have any insects inside since using them.

Derrick showed up promptly for my initial Visit. He is Professional and very polite. He assessed what I needed and was very clear about the timing of his visits. I’m very confident that Derrick will continue with his five star service.

Derek has always been very kind and considerate when servicing our home. We have been using Terminix for almost 25 years and have had a great experience with the company.

My experience with Terminex and service man John this past year has been fantastic. Consistent service and prompt communication, John has always taken the time to reach out and coordinate based on my family's schedule. I'm thankful to have him as our representative.

We appreciate Jacob Miller’s Terminex service! He is courteous and flexible when I need to change service dates due to last minute conflicts. He is reliably on time for each visit and addresses each concern I may have. Thank you, Jacob Miller!

Danny from Terminix is outstanding. He is always prompt, knowledgeable and so very kind. The service and protection he provides our home is exceptional. We couldn’t be more pleased with our partnership with Terminix.

Technician was great. But when I first called Terminix, I was assured everything was pet safe. That's not really true. I was asked if there was a room I could put my dog in for 45 minutes because the spray needs to dry. I didn't have a place I could put my dog, so the technician couldn't spray some places he said he normally would. To me that's not pet safe

Used this service at my parent's home. Expensive, yet badly done. Didn't diagnose properly nor solve the problems at all! The tech was unable to make a basic determination of rodent incursion. Told them it was a person vs. rats/field mice in their attic! Piss poor work to seal home. Using foam instead of metal. I don't recommend them at all.