Natran Green Pest Control
Contact
Location
5214 Burleson Rd, Austin, TX 78744
5214 Burleson Rd, Austin, TX 78744
Business Hours
- Friday
- 8AM-5PM
- Monday
- 8AM-5PM
- Saturday
- 9AM-1PM
- Sunday
- Closed
- Thursday
- 8AM-5PM
- Tuesday
- 8AM-5PM
- Wednesday
- 8AM-5PM
Reviews
Fast, friendly service. They seem to know what they’re doing, and I look forward to working with them in the coming year.
I canceled my service because I was still finding rodents, I was charged for the next three months after canceling the service.
Leo was great! He was very informative and thorough. New his job well!
They have been great. Charity walked me through everything as she did our estimate. Came back and did everything they promised. Like the fact it is safe for our dog.
UPDATE: For the owner of Natran Green Pest Control<br><br>I have been told the same things you are saying several times. There is nothing else you need to learn. The service was not delivered and I was charged for months. The resolution is for you to refund every penny you charged me. When I reached out to your team, they could not even keep their word. This is why all the communities need to know the scam business you run. I am not upset about the money. I am upset about the lies, deceiving behavior. I do not get the refund by tomorrow, I am going to file a legal complaint and everything else I am entitled to.<br><br>FRAUD ALERT: Natran Green Pest Control is Scamming Austin Residents<br><br>I am warning every Austin homeowner and renter: Natran Green Pest Control is a scam operation.<br><br>They did NOT provide the services I paid for, yet they charged me month after month as if they had. When I questioned them, they intentionally lied about what was done — completely fabricating service visits and misleading me at every step.<br><br>This is not just incompetence — this is deliberate fraud. They are running a citywide scam, taking money from customers while failing to deliver on their contracts.<br><br>Do NOT trust this company. Cancel your contracts, dispute their charges, and warn your neighbors. I am pursuing every legal and public avenue to expose this business and hold them accountable for this blatant theft.<br><br>Austin deserves better than companies that prey on our community with lies, fake service reports, and predatory billing practices.
Ants are gone! After all the diy efforts failed to keep them out of my house with my toddler and pets leaving crumbs, Natran did the trick. Excellent customer service, too!
Great service using non-toxic pest control treatments. The technicians have been easy to work with — good communications. After a lot of rain we needed an extra treatment and Natran sent a tech the day after I called them. Highly recommended!
Had our first treatment for mosquitoes.The technician was great and looking forward to sitting outside! The mosquito treatment was an add on to the pest control treatment that we’ve had for over a year….very satisfied.
Leo goes above and beyond. He is both professional and effective!<br><br>Edit: The original service was very good but we were required to purchase a 12 month subscription with it. They would come with little notice and do a walk around the house and then send a report indicating what additional services (for additional fees) they recommended. There was very little gained from the subscription, and it added considerably to the overall cost of the original service.
Leo was excellent! He showed up early, outlined what he would be doing while at our home, and answered all of our questions.
Natran continues to impress me with their personalized consistent service. In addition to their regular detailed service, they apply additional resources, including personnel and visits, when a problem is spotted. All Natran staff I encountered are friendly, respectful, and dedicated.<br><br>Update - Timothy Cloud provided the service this month, continuing the excellent work of Natran and the staff. Tim adjusted his routine because I was working in the yard, working around me until I was back inside. Professional and friendly. Thank you Tim.<br><br>May 2025 update - Tim Cloud provided the mosquito and pest service again this month, and again exceeded expectations. In addition to the routine service, which he always handles diligently, he also handled the wasps, knocking down 4 nests around the house. Tim also refreshed existing traps. Tim took his time, was thorough, professional, and friendly. Thanks again Tim.<br><br>Thank you Victor Heredia for your service this month. Thank you also for the initiative to reschedule the service to ensure that the treatment is not diluted by the rain. Excellent service as always.
Natran is an outstanding pest control company. They are very careful about the products they use, and the men and women who work there are friendly, thoughtful, and sensitive to the needs of each customer and their environment. They always go the extra mile. Best such service in Austin.
Friendly, knowledgeable, prompt and the best customer support. We have used Natran for 7 years and are grateful for the peace of mind- no bugs and our health and well-being protected with natural products. Grateful for their service!
Natran Green Pest Control has been A+ from the start. They provided me with extensive information and patiently addressed all of my concerns. Establishing service and scheduling treatment was quick and easy. Our service tech arrived when promised, kept me informed, and answered all my questions. After researching companies offering mosquito treatment, Natran was the only pest control service that offered such an extensive and guaranteed service that is safe for people and pets. Additionally, every person that I have come into contact with has been knowledgable and very customer service oriented. They checked all of the boxes!
Great work. Very professional and responsive. Provided great detail with options and what needed to be done. Highly recommend them.
****Update AGAIN. All the techs are generally good. But however after using these guys for TWO years paying them every month, getting regular treatments, I found a scorpion on my leg today. Call my “trusty” pest control people, they tell me they can’t get to my house for a WEEK. 7 days till they can come get rid of a dangerous problem. Would not recommend and will be switching pest control companies immediately.
Ethan is so professional, thorough and has just a lovely demeanor. So accommodating, took his time, asked questions and did a really great job.
Mike brought a next level of care, customer service and focus to our pest problem. We’ve used other pest control companies in the area and Natran by far is the best can’t recommend enough.
Leo came to spray the house and he was quick and to the point and very friendly. From start to finish it maybe took 30 minutes
I have used Natran for a couple of years now. They are always friendly, always responsive, and helpful with any question I have.<br><br>The piece of mind I get knowing we are not using harmful pesticides around our kids and dogs is worth every penny.
Very easy to work with! Easy scheduling, transparent pricing, prompt responses. Leo did a great job and was extremely thorough and professional!
Absolutely amazing first service with Natran! Not only are all these products pollinators safe, which matters a great deal to me, they are incredibly informative of ways to prevent future pests! Definitely looking forward to a long relationship with Natran.
Luke was wonderful. He looked over our property thoroughly and checked in frequently with what he was finding, or rather not finding. He explained the process and was very happy to answer any of our questions. He also noted some suggestions for our property (tree height, grading of backyard, potential problem windows) that were very much appreciated. We also love that the products are green and are safe for our son and dog! We definitely recommend Natran :)
10/10 amazing customer service. Leo was phenomenal. So knowledgeable, so friendly and so thorough! So happy we chose Natran for our pest control!
Charity was awesome. She was enthusiastic in very knowledgeable and did a great job. She gave us a lot of great information on how to help keep the spiders down. It was a great visit, thank you charity and natran
Charity, Leo, and the entire staff go above and beyond to ensure that their customers feel comfortable and well taken care of.<br><br>Charity, in particular, is a wealth of knowledge when it comes to mice and rodent problems. She took the time to thoroughly explain everything to me, from why the issue was happening to the best long-term solutions. Her expertise and dedication truly set Natran apart from other pest control services.<br><br>Leo and the rest of the team were equally impressive—always arriving on time, working efficiently, and ensuring that every step of the process was handled with care. Their commitment to their work is evident, and it’s clear they take great pride in helping their customers.<br><br>If you're looking for a pest control company that is reliable, eco friendly, and highly educated on how to solve your pest issues, Natran is the way to go.
Michael is great! Way more thorough and informative than any technician I've had from any other company. Took care of sealing entry points and installing traps for rats in the attic; doing full indoor and outdoor inspections and treatments; explaining which pests he encountered and why; and giving advice on additional things I could do for prevention. Top-tier, affordable service.
Service (by Michael Freidhof) was timely and as represented in the advertising. Michael was knowledgeable, courteous, helpful, and thorough. We are very pleased, and look forward to working with Natran Green in the future.
Very conscientious employees and effective products. We’ve been happy with the monthly service and excellent communication.<br>Today Nathan was our service person. Again I was very impressed. He was very thorough, professional and friendly. Five star service all the way.<br>Just had Charity come from Natran to inspect for rodents entry ways. We were amazed at how thorough and knowledgeable she was and she took the time to explain everything to us. We’ve had 3 different companies out for the same problem and she is the only one to find the problem and recommend a course of action. Bravo!
Natran Pest Control is incredible! We first hired them when a raccoon in our walls resulted in a house full of fleas. Natran got rid of the fleas quickly and Charity taught us a lot about fleas, their life cycle, and how we could support her efforts to get rid of them. Charity and her team did such a great job that we hired them to do an "exclusion" service where they closed off any and all holes where animals (raccoons, mice, rats, etc) could get into the house. Charity and her team are passionate, knowledgeable, and a delight to work with!!!! I wish I could give them more than five stars!
I have hired many companies through the years but have never experienced the level of care as with Natran Green.<br>The products are safe so you don’t have to worry about your pets.<br>And the employees, especially Charity know more about pests than anyone I ever used.<br>Charity is a cut above anyone who has ever treated my home.<br>If you need a service, look no further. Call Natran Green and allow them to help you eliminate pest and/rodents from your property.
Honestly this company is a life saver. I just bought a new house and somehow through all the packages showing up, clothing moths got into my house. The amount of stress this infestation has caused me is hard to put into words. Since they serviced my house I have found very few remaining. I feel confident after the follow up treatment that they’ll be completely gone. I highly recommend this company!
I had my initial service today, and Leo was so friendly and helpful! I received a courtesy call 30 minutes ahead of arrival which was greatly appreciated. The service began promptly upon arrival and was minimally disruptive to my normal routine which was greatly appreciated. So far, I’ve had a great experience and feel a sense of trust with both the support staff in the office (thanks Brisa!) and with Leo, the field technician who performed the service. The team has been very knowledgeable and are happy to answer questions! Love that there is no chemical smell after the service as well.
Charity came by and was very knowledgeable, thorough and friendly. She took the time to cheerfully answer my many questions. I feel good about the low impact on my family, pet, and environment using their green products.
We had our first experience with Jorge this morning and he was wonderful to work with. I was running late to the appointment and he was so patient and kind. When I called Natran for our initial consultation the experience was just as pleasant with Kate, everyone so far has been so informative and knowledgeable about their services. Very happy with our decision to work with Natran and would recommend them to everyone!
I highly recommend Natran pest service to anyone looking for pest control services. I have been with them for 3 years now and have ALWAYS received fantastic service. The technicians are always friendly, knowledgeable, helpful, professional. They are always responsive when you call or text or have any questions. The quality of their product is very effective too, as I have not had any issues since I started using them. Highly recommend!
Excellent and effective service. I chose Natran as I wanted the greenest possible solution to an emerging roach problem I was noticing, despite all my efforts. Jorge was wonderful! Instead of me needing to tell him what I didn’t want or where not to spray, he specifically asked about each area and each pest before we discussed what he would do. I have pollinator gardens and I’m the type that would prefer to use snakes than chemicals for pest control, so having someone who understands that makes me feel comfortable that I found a “middle ground” between constantly fighting bugs inside and using heavy chemicals that go against my principles.
This was a great experience from the initial phone call, through scheduling and finally the in house visit. Everyone involved in the process was professional and courteous. I absolutely recommend. Had a horrible fire ant infestation and after their visit this past weekend we have been ant free.
Natran Green Pest Control Company is the best company by far. The tech was very knowledgeable and professional. After researching several pest control companies and even speaking to the representatives Nattran was the most helpful. I will continue to use them. Excellent customer service. Excellent technician.
I had a very good initial experience with the service that Natren offers. I appreciate that they are green and environmentally friendly because I would never want to use pesticides in my house. Jorge was personable and knowledgeable And inspired confidence. I will have to wait and see what the results are..
I had an outstanding experience with Charity from Natran. She consistently goes above and beyond with her service, combining kindness, deep expertise, and a genuine concern of my family’s needs. Charity’s punctuality is impeccable, and she is always prepared and on time for our appointments. Her knowledge of animals and critters is impressive, and she effortlessly handles any queries or concerns. What truly stands out is her personable nature and sincere care for my family. Charity is a true asset to Natran, and I highly recommend her to anyone seeking top notch service and professionalism.
Natran is the best pest control service we have had. All of the techs are extremely knowledgeable but will also take the time to explain their process as well. Very friendly, experienced, and overall amazing service every time.
I recently had a pest control service at my home, and I am really satisfied with the results. Leonardo was professional, efficient, and thorough in addressing all my concerns. He took the time to explain the process and ensure that my home was pest-free. I recommend their services to anyone in need of reliable pest control.
Great experience with the initial inspection - thorough, courteous, on time and follow up will begin next week. Fingers crossed they will have an affordable solution to our rodent control needs.<br>**Update 7/24/24: The team at Natran - Charity and Jorge - was extraordinary. They were personable, professional and extremely knowledgeable and this was the best customer service I’ve ever experienced,
Leo was great in being flexible about how I wanted things done, after he gave me a very clear explanation about how everything worked and we discussed problem areas. Leo was very accommodating and nice about climbing up places to reach areas for which I had concerns about damage to my home.<br><br>I like that both Leo and the other person who treated my home with natural products were both enthusiastic about their job. I’ve had disgruntled employees come from a different company and they could care less about doing a sloppy, haphazardly treatment.<br><br>I recommend Nathan and their professional and accessible employees.
I had a great experience with Leo from Natran. He was respectful in his communication as well as cleanliness regarding my home, kind, and very thorough with his work. I am looking forward to working with him and this company more.
Charity and Michael were outstanding technicians! We have had problems with critters in our attic! Charity came out and identified several areas where the critters were accessing our attic and installed a camera ! There were many areas identified where the critters could get access to our attic! Charity presented a plan to us and she and Michael worked tirelessly for two days to fix our problem!<br><br>I cannot say enough about their great work ethic but how willingly they were available to answer questions as they came up! Their confidence and positivity are impressive! They worked not stop with only a short break for lunch both my husband and I highly recommend Natean to resolve critter problems . Sometimes just setting a trap is not the best answer!
Our next door neighbor highly recommended their service. This is our first experience using their service and it was great. The tech ( Gitonga) was friendly, knowledgeable, thorough and offered good suggestions for safe guarding our home, especially love the pet-friendly use since we have two fur girls that love the outside time. Have already recommended to my sister's-in law.
Service was great! Our house saw a huge improvement after Gitonga the technician treated our home. He was also very thorough and gave us a detailed description of the treatment and bugs he found and what to expect.
I was very pleased that the products used are minimally damaging to most wildlife. They worked with me to spot treat the exterior to respect my pollinator flower beds and only treat areas away from them. They were just as conscientious on the interior to stay away from areas that might impact my aquariums. Jeremie was very courteous and professional.<br>*update- the team working on pest exclusion in my attic has been exceptional! The excellent customer service and attention to detail is why I keep using Natran.*
Nathan was on time, professional and friendly. He Listened to my concern and treated accordingly. This company is very good with communication. The tech lets you know when they will be arriving.
Nathan was so kind and very thorough. I appreciated that he educated me along the way. I chose Natran because it is green certified and I have chemical sensitivities that can trigger migraines. The smell of the product wasn't overbearing or unpleasant, and it faded pretty quickly. I feel great about going with Natran.
I have been using Natran Green Pest Control for almost 2 years now. I am very happy to recommend them for anyone seeking a high quality company. I have been particularly pleased with the quality of service , professionalism, and overall communication. In the most recent visit to my house, Nathan was especially helpful in the way he communicated with me before and after the job. He took the necessary time to do a thorough job and for that I am very thankful and grateful.
As an overall business it has been touch and go, with communication regarding services and recommendations towards solving a rodent problem never truly addressed. That is, until Charity and Leo got involved. Charity was able to assess our issues, gave clear descriptions of necessary steps to address our problem, and (with Leo’s assistance) quickly and efficiently set to work to mitigate the issue. We were moments from terminating our services with Natran until they got involved- we are very pleased to have been connected to them.
Excellent service! They make sure you are informed and satisfied with every visit. Dustin is amazing and so knowledgeable. We will continue to use Natran for all of our pest needs
I am incredibly impressed with the service provided by Kate, Leo, and Charity at Natran Green Pest Control. From the moment Leo arrived he was friendly and professional. The team's commitment to natural and eco-friendly pest control methods is a refreshing change, ensuring the safety of my family, pets, and our wildlife. The thoroughness of Leo and Charity's work was outstanding – both of them left no corner unchecked and so far the results have exceeded my expectations. Communication was clear throughout, and they were transparent with their approach and plan to address any issues. Natran Green Pest Control is a stellar choice for anyone seeking effective, environmentally responsible pest control. I am grateful for their thorough and friendly service, earning them a well-deserved five stars!
Hello. My reason for contacting Nathan Green Pest Control, is I started hearing scratching in my bedroom walls. At first, I thought it was my dogs but they were sound asleep. I started hearing the scratching around the end of November beginning of December 2023. It continued so now I needed to make contact with someone. After speaking with Kate with Nathan Green Pest Control she made me feel alittle bit better. Nathan with Natran Green Pest Control was assigned to come out to my residence for my first initial service. Nathan, nice guy, very thorough, very detail with everything he was going to be doing around my home, especially checking out the attic. I had a few more questions for Nathan and to my satisfaction I liked all his responses.<br><br>Thank you.<br>Ruth Ramos-Dumaine
We previously had Aaptive and switched to Natran due to cost and poor customer service with Aaptive. (Which we are still dealing with over 6 months later!) Natran has been excellent and I highly recommend them. All of their technicians have been knowledgeable, polite, and hard working. (Jereme, Gitonga, Antwan, Michael, Dustin, and Destinee to name a few.) We had major pest issues and they whipped everything into shape, even coming out on holidays to make sure we were squared away. Thanks Natran team!
We had a wonderful first experience with Natran. Upon finding a scorpion in my living room just days prior, I was able to determine a plan best suited for our home’s needs with the help of Kate and schedule an appointment promptly to have treatment. Dustin was our technician and he was communicative and arrived during the specified time. Also very knowledgeable and efficient! We look forward to continuing to trust our home with the outstanding people at Natran.
UPDATE: I’m reducing my rating due to their shady business practices. My husband lost his job suddenly and we found ourselves struggling to make ends meet and to keep a roof over our heads. I notified Natran of this and cancelled future services but there was apparently one service that hadn’t been paid for yet, and I’ve been unable to pay it this far. Natran took a $53 invoice that was 90 days old and tacked $436.93 in late fees onto it before selling it to a debt collector who is now harassing me and my family. I have every intention of paying my balance once we are able to, but I surely am not paying an additional $400. This was for ONE service. I am so disappointed and dismayed by this shady business practice. I was originally so happy with their services.<br><br>Original post: Michael arrived promptly for our appointment. He listened to my concerns, and then conducted an inspection of my home, both inside and out, applying insect bait or insecticide as he went. He then made a couple of recommendations for things that would reduce the incidents of insects (specifically ants and spiders, as those were my primary concern) in and around my home. He was very professional and knowledgeable. In addition to this,<br>One of the main reasons I went with this company is because I have a two year old and several pets in my home and I wanted products used that would not harm them (Should they come into contact with them). The products used by Natran meet that criteria.
They’re nice and doing great jobs. It was my first time doing Termite treatment so I don’t know much but they helped me out about packing all of the stuffs. They will pack for me if those stuffs needs to be in plastic bag. Thank you.
The initial service has been really great. Leo took his time to make sure all the corners and locations are being covered with the treatment. Extremely impressed with the meticulous work by Leo!
Amazing!<br><br>Called for help with some ants but I also needed regular service. Kate was so helpful & personable! She got us in the next day for our initial consultation.<br><br>Charity came out to do our initial inspection and she was so friendly, thorough and might I say fearless with her method of checking for bugs!😆 She was able to identify our problems and walk me through everything. She got us scheduled for treatment the next day!<br><br>Nathan just did our initial treatment and WOW. I feel completely scammed by my last pest control (I’m looking at you Bulwark) he was thorough and just spent over an hour getting every nook and cranny inside and out and setting traps. He was able to show us everything he did which again with previous companies this didn’t happen.<br><br>Huge plus that they use less toxic chemicals as we have a baby and dogs and this suits out low tox lifestyle! Also to add the prices are very fair!<br><br>Don't bother with any other pest control!
Dustin did a great job! Although it rained earlier he still came and treat the front and back yards and took care of my ant problem. He’s a kind respectful man who showed that he cares about people and their concerns about pest. He even closed and locked my shed and gate before leaving. I appreciated that! Thanks!🤠
I chose this company due to the fact that they do not use harsh or debilitating chemicals. They use effective botanicals and essential oils which are safe for my family and dog. I had a bad infestation of ants in my kitchen and after a few months, my ant problem vanished. Excellent and extremely thorough technicians. I highly recommend this company.
We have just started service with Natran and are already really impressed. They are upfront about everything - pricing, what to expect, what is expected of the homeowner, etc. It's clear that the team all enjoy working for the company. Michael was thorough and reassuring throughout the initial treatment, even coming out on a day when most of their team was off, and reassuring us that, if we have any issues between treatments, they will come out and address them.
I always have a great experience with the technicians---but I have to give a special shout out to, Leo! He did such a thorough job, and really took the time to check corners/crevices/under cabinets and went above and beyond! I appreciate their to ensure the safety and well being for our pets as well. I recommend them highly!
We found Nathan after having terrible experiences with both ABC and Terminex and I am SO glad we did! Their customer service is the most superb I have ever encountered, their product is 100 percent natural and totally safe for kids and pets AND it works!! No more insects and I literally look forward to seeing them as they just go above and beyond to help and are so friendly. Don’t bother using anyone else, and you’re welcome in advance!
Natran is great! I’ve used them for over a year. They are timely, professional, and trustworthy. They’ve helped my family with several pest control issues we’ve had. I cannot recommend them highly enough!
Nathan was prompt & efficient. He made me aware of a couple issues, answered my questions, and took action. I love Natran & their team, and will continue using them for many more years.
They were very accommodating with scheduling our first appointment when we had a ton of fire ants inside the house. Follow up, recurring appointments have been great. Nathan was especially helpful and professional this last time.
We used Natran to inspect for pests and seal any areas. Michael was great - he came out and inspected and sealed the areas necessary. We had an overgrown tree that limited his ability to seal a specific area on the roof, so he said to let him know when we trim it and he would come back out to finish it. True to his word he came back out after a few months we were able to trim it back.<br><br>We ended up getting some sort of roof damage due to a hail storm that hit us recently, and a big hole in our roof allowed a pesky little squirrel to live in our attic rent free. In this economy?? Guy needed to pay rent. With Michaels help we were able to humanely evict him.<br><br>Michael came out so quickly, and he followed up several times on the success of the 1 way door to get the squirrel out. The squirrel even knocked it down and got back in, Michael came back next day to reinforce it. We haven’t heard the squirrel in over 2 weeks and it is music to my ears. Thank you Natran Green Pest Control, thank you Michael for your hard work!
Natran has been our pest control company for as long as we have lived in our house. They are always professional and on time. They have helped us treat our house for a variety of bugs and rodents and they are always super responsive in sending out a person to get eyes on the problem and solve it. I’d highly recommend them to anyone who has a pest control issue or just to prevent any issues from happening.
I don’t recommend. I have been trying for two weeks now to speak with someone about my service not working and have just given up and asked to cancel. However, I have been waiting TWO weeks for a call back to cancel and have received 0 calls back.<br><br>EDIT: they have been much better at responding and helping take care of the issue. Still does not work for us and we will be canceling our $80 a month subscription<br><br>UPDATE: They promised to cancel our subscription but still wanted to preform two months free of service. However, they did not cancel my membership and they have still been trying to charge me (even more<br>Money than my original subscription). This company has been a nightmare. All I want is my subscription to be canceled!!! I have spoken to the Austin manager who personally told me he would cancel and it’s still not done two months later. Please come get your stuff and CANCEL MY ACCOUT!!!<br><br>Side note: we paid for our services for almost 1 year and the manager told us what they put is was not working for our property and we paid for something “not to work” for almost a year.
Natran is an amazing company! They are timely, deliver the best service, have the best and cleanest quality ingredients, and I can’t imagine using another company. Gordon, the owner, is an amazing dude, too, and really takes care of his employees which is evident throughout the staff. Really amazing company overall!
We recently found some ants in the kitchen and wanted to tackle them quickly. Checked neighborhood reviews for a green company and Natran popped up. Michael was very friendly, informative and quickly got to work.<br><br>We are hoping to have a successful (and pest free) year!
I experienced some “critters” in the attic. Unfortunately they started to destroy some things. I found out that my BIG pest control company didn’t cover it as part of the many dollars they get from me. Their quote was crazy- they prompted me to start dropping their services. I was referred to Natran through my AC guy. They came out quickly, wrote up a fair quote and I signed on. The sealed entry points, set traps and took all necessary precautions. They also cleaned up and treated the area. In doing so they saved me. I can’t say enough about how super responsive, reasonable and effective they were. And UNlike the BIG NAMED companies, they do the RIGHT thing for people and the environment.<br>I love this company and the people that work for it.
I love Natran as they are always consistent with their visits and always make sure to communicate thoroughly with all their clients ! They take the measures to make sure my pets are safe which I value highly. Michael usually takes care of our family and we’re always grateful ! Great local company !!
Every time I’ve called I speak to Kate who is awesome! Michael has been out to our house a couple times and he is extremely nice and very knowledgeable. Great customer service and love that we can have our home sprayed for bugs and it’s pet safe. Definitely recommend this company.
I love Natran Green pest control. Michael is my service provider -- he is friendly and professional. He explains how and why things work / don't work and works with me to make sure my homes are bug and rodent free. He definitely goes the extra mile when it comes to helping his customers. Especially during what I perceive to be a pest emergency. (Almost everything is a pest emergency for me..yuck!). I have also spoken to customer service to make an additional appointment and their team is so helpful and caring. Last year, the person who came to inspect and give me a quote was very nice and straight forward and I sincerely appreciated that.
Natran Pest control is a great service for insect and pest removal and deterrence. I had a major any problem with them coming in through multiple locations. Natran can out the next day and we noticed immediate results. Ever since, we've used their subscription service and the general insect encounters are very low. We selected them because they are safe for pets and children. Highly recommend them.
They are very professional and extremely knowledgeable about their business! And Max was our technician and he did a very thorough job of examining our property and assured us that he would be here whenever we needed him!!
The Natran inspector was professional and provided detailed insight into my pest control needs.<br><br>The techs checking traps and spraying my house and yard are super friendly and knowledgeable.<br><br>Great products and safe for my pup!
Michael arrived On time and got to work immediately. He was very professional and sealed areas where we had activity to prevent future issues and also started a good, clean, safe way to prevent other issues from forming. he explained everything thoroughly and I am glad I found Natran. Everyone at the company has been great to work with. I like being their customer and the services they provide!
We received the first treatment in our home and so far it was very good. Michael was the professional doing the work and he was very detailed and professional. We are happy we found a green option to keep pests away from our house, even knowing this is something that needs attention frequently.
Michael did a review one week after we signed up to evaluate our condition. He did a thorough inspection. While being a new customer we are happy with the service so far.
I contacted Natran when my now former pest control company failed miserably to deliver the services I signed up for - like at all- they didn’t have my service down right or the product to do the job. Natran was able to take my request SAME DAY and delivered exceptional service. Isaac, the person who worked on my problem was 10/10 awesome, answered all of my questions and was super knowledgeable and patient- I want him to be my service technician all the time!
Michael was wonderful. He blocked a rodent point of entry and constructed a rodent barrier around my deck and screened porch. Everything was done using hardware cloth, wood, and where appropriate, rocks. He also sprayed and broadcast granuals to treat common household and yard insects. I was literally in the middle of selling my home, and Natran worked with my tight schedule to get as much work done as possible before closing. When Michael encountered some scheduled work that couldn't be done for structural reasons, he wrote a detailed explanation for why the work couldn't be done, that I could give to the buyers.<br><br>I found Michael to be very professional and his work excellent. I'd definitely use them again.
michael did a very thorough job, was prompt & friendly & professional. He explained what he was doing & looking for every step of the way and kindly answered all my questions. I feel confident he'll help us with a few pets issues.
Michael was really great, he explained the whole process in a way that was really easy to understand and was obviously very knowledgeable about the green products they use. He also let me know any problem areas to look out for. This company puts little sensors in possible high traffic areas so they can see what kinds of bugs are getting in and tailor the service, which I have never had another pest company do. Overall a great experience!
If you are looking for a pest<br>Control service there is no need to look further. Sabrina answered the phone and understand and acknowledged the urgent nature of my situation and responded accordingly. She was extremely helpful and knowledgeable about services needed and offered. Then Michael came out the same day to do a home inspection and pest control for rodents and roaches. He is a highly qualified professional who is beyond thorough and passionate about his industry. He is the guy you want at your house, I am grateful to have found Naturan.
The process from start to finish was professional, informative and unhurried. Sabrina was a great first contact and was able to clarify the entire thing. Jeremie was equally professional and told me every step of the way what he would be doing - then did it. I will have a follow-up appointment in a couple of weeks then will recommend these guys to the house buyer for future reference. The issue, by the way, was carpenter ants. Jeremie went up into the attic for the sake of being thorough. Great job!
Jeremie was so professional and knowledgeable. He explained everything he would be doing and the reasoning behind the methodology for each service. He patiently listened to our needs, talked about the product, and was very friendly and thorough. I will continue to use Natran and really like the service plan they offer.
I hired Natran for my parents, and my mom normally doesn’t do reviews, but she asked me to write a review based on her experience. She liked the professionalism of Jeremie and how he spent time with her answering questions and explaining the process in detail and the expected outcome. Her broken English probably didn’t make it too easy for him, so I appreciate him taking the time to walk her through everything.
Quick, easy and very helpful! When I first called natran, I had already called 2 pest services before them to price check. Natran was the only company that talked with me over the phone and eased my concerns. Had the better prices over the other 2 as well. And the best part, they’re green so I don’t have to be concerned about my dogs! Would highly recommend.
Max was just awesome. He was completely honest with me about the severity of my crazy ant problem, reviewed the notes of the previous pest control company we had been using, and gave no BS advice. Plus, he was really professional, personally charming, and clearly extremely knowledgeable about insects. This is a technician who loves insects and wants to help you preserve beneficial ones- he knows all about butterflies, bees, good spiders and how to keep them healthy... it's not all just about evil ants and scorpions. I highly recommend this company for straight and knowledgable talk about your bug problems.
Max came out and was very professional and personable. He was very knowledgeable and was able to quickly figure out the issue and explain in detail how to get it resolved! His thoroughness made me and my family feel very cared for and put our minds at ease that we would get our pests removed quickly and safely! I would DEFINITELY recommend Natran Green and Max for all pest control needs!!
What I like about this company is that they use clean and natural products. It’s important for me to not have any harsh chemicals around my house and yes. Michal has been super helpful and always educates me on what to watch out for. He inspects great and never misses anything. I highly recommend Natran Green Pest Control Austin.
Michael with Natran Green Pest Control is helping us remove a carpenter ant colony that moved into our attic. Scheduling was quick and easy; pricing was transparent. Soon after his first visit, the carpenter ants and all the insects we were seeing around the outside of the house dramatically dropped off. It was a huge relief. And knowing the products they use are natural and meant to be safe gives me peace of mind for us (humans) and our little dog. Would recommend!
I had initially reached out to Natran for services after seeing their truck around my neighborhood and noting that they practice ‘green pest control’’. During our first phone conversation, Max was happy to spend time explaining all the products Natran uses, the history of the company, and the values behind their ‘green’ business. He is extremely knowledgeable, friendly and professional, and very quick to respond any time I’ve had an issue. During his first visit, he uncovered a load of wasp nests that our previous pest control company had missed. The level of service I’ve received and the quality of products used makes me a very happy and loyal customer. I’m glad I switched!