Estes Services

Thermostat went blank on coldest day of year and came out next morning and found a few issues and help explain things and recommend on what to do in future and possible things we could do to prevent. He was great and got heat up and running. Def will be using them again

Rubin and Josh did a very good job on our new air conditioning system! They were fast, professional and pleasant. I’ve been trusting Estes services for many years with all my HVAC needs. I’d say since 2005. Working with Lavern in the decision process is always smooth! He is always available and willing to help!

Through a series of unexpected and sudden events, I needed a new HVAC system urgently. Everyone from sales to installation went smoothly and they worked with me to help make sure I could have heat at my house again. Jared and Byron showed up the morning of the install, they came out on a cold morning and crawled around in a very tight crawlspace to install the new system. Quick, efficient and very helpful and informative. Answered all my questions and went on their way! They were great techs! Would highly recommend to anyone looking for HVAC services.

They say that the proof of the pudding is in the eating. I’ve heard from many sources that Estes Services was a very good company to use for your HVAC, Plumbing and Electrical needs. And today both Jared & Bryon replacing my entire HVAC system.  They were professional and very knowledgeable technicians and did a great job in my installation.  The sales agent Jacob Thomas was fare and honest with his estimate as well. I am pleased to have sampled Estes Services and yes, they are as good as the reviews claim or should I say eating! (¬‿¬)

Jorge was honest, professional, and knowledgeable! He was awesome!! Was thorough and explained everything that was creating issue and what services would resolve furnace issue. Would definitely recommend him.

David Taylor of Estes Services came out today for a scheduled preventative maintenance service. He was thorough and efficient. He made a couple of suggestions to help me prolong the heating system. I highly recommend Estes and David!

Our heater died on Tuesday; we called Estes based on their good reviews & they deserve them. They came on Thursday, installed a new heater, gas furnace & a new AC unit all in 1 day. Josh & Sonny, our installers, were very nice & professional. The price was reasonable, & we received a substantial Military discount. We are all set. Thank you for your great service!

Estes has always provided fast, dependable, highly professional service for my heating/cooling needs.

Today’s servicing was awesome. The team handled it well even with the colder weather. My home is heating up well for the first time this season. Thanks so much to Trevor and Jaythan. They were great and made my family feel safe during the installation. Great guys!!!!

Jorge Martinez is the man! He literally hit me back up and running! I wholeheartedly recommend Estes Services!!!! He was polite, professional, extremely knowledgeable! Glad I got him‼️

Purchased a maintenance contract for twice-yearly inspections and was very disappointed. First visit had to be rescheduled because the technician forgot their drivers license. Second visit only included an outdoor unit inspection. After I complained, the same technician returned. Two months later I’m told my entire system needs replacing. I got three quotes elsewhere. Estes spent an hour with me, promised an emailed estimate within 30 minutes, and never sent it. Poor follow-through, unreliable service, and lack of transparency. There are more dependable HVAC companies in Atlanta.

I just wanted to go out of my way and say the technician Josh hill was absolutely fantastic today! Freezing cold and my grandmothers indecisiveness didn’t stop him from being patient and all around the best! If your looking for a reliable and honest partner for your hvac work look no further!! -a very happy costumer

David was very professional and quick in servicing my AC units. I appreciate him arriving promptly and early within the service window and had no issues. Pleased with my maintenance contract so far.

Our heat went out on the first floor. They came out with a couple of hours during the ice freeze. He was able to diagnose the problem and fix it for under $200. The rep was knowledgeable and professional. Definitely use them again!

Furnace stop blowing heat on Jan 26 before svc repre came and restarted. It was checked and hot water heater was lighted. No charge.

Lee was so informative!! He really helped me with my HVAC and found other harmful problems that I, was unaware of. Great company and awesome HVAC technician.

After hours emergency call!! Jacob was amazing! Even though it was an after hours call, he was polite, knowledgeable and respectful. He took his time to explain and showed us what was going on. We appreciate him!!

Miquel, one of the technicians who came to my house for installation and repairs recently, stood out for his sincere interest in figuring out a problem that I was having with excessive noise coming from my new furnace, which seemed to baffle others. He came in unaware of the problem, and jumped in and worked until he figured it out. If I have any future issues I will ask for him directly to help.

Lee Smith is the first HVAC Professional technician who not only diagnosed the noise from our HVAC unit but was able to greatly minimize the annoying sound. Thanks to Lee for getting the job done! Estes has the friendliest, most competent customer service team as well as high quality technicians. It’s reassuring to get a valid diagnosis of our HVAC systems from an established company like Estes instead of having folks experiment with a solution.

Furnace shut down on a cold day and Estes came out and took care of it quick. Lee Smith was knowledgeable and took the time to explain what happened and took care of the problem. Estes is always our first call when something isn’t working appropriately. You won’t be disappointed.

Technician Chris Fray and assistant was very professional, polite, and respectful. Excellent work, our problem was fix efficiently, great skill. They also kept the work area tidy and cleaned up after themselves. Excellent job!! 10 out of 10. Highly recommend. Troy and Doris Walton

Estes takes care of my 2 HVAC units. Today David came out to do the winter inspection. He is very friendly, courteous, and respectful. I hope David continues to be the technician sent to my home.

Estes came out for regular maintenance of or HVAC and did a great job! Donovan Lee explained everything he did very clearly and described upcoming steps and recommendations with no pressure. We are thrilled to use Estes in our home and look forward to continuing with them.

Working with Estes is always a pleasure. We had our furnaces replaced by Fray and Chris H. They were so communicative, prompt and thorough. I felt like they did a great job and even came back through the house to triple check their work before leaving. Once they noticed the heat was coming through the vents, check out was easy and they were on their way!

Greg Richards was amazing!! He talked me through everything he did and tried multiple methods for getting our sinks unclogged on our older house. He was kind and honest. The price was very reasonable for the amount of work he did. In my opinion, he went above and beyond and was able to get my sinks unclogged, when another plumber couldn’t. That plumber also wanted to tear down a wall, but Greg was able to get it done without doing that. Thank you so much for helping us start the year right!

Matthew Rowland of Estes did a great job with my heating system repair. He also found a small gas leak at my hot water tank and repaired that as well! Great service!

Had Estes replace our furnace and they suggested I also replace certain vents. Huge mistake taking their suggestion, they cut new holes into the floor when holes in the wall were already there. Also the vent placement was very bad. They literally wrapped one vent around my de humidifier in the crawl space. It would have been so simple to remove the existing vents and place new ones in same locations but they didn’t do that and now I have vents wrapped around items and inconveniently placed. Though I was in the house, they simply told me when they were done and didn’t take any of my direct feedback. Will never use Estes again

Donovan Lee and the entire Estes crew did a great job getting my furnace working during the holiday times. Donovan was very thorough and made sure the job was done correctly, thank you!

December 24th Donovan was my technician today. This service is a routine inspection Estes provides semi-annually. Donovan completed the service in a timely manner. He briefed me thoroughly and left me feeling confident that my heating unit was in great shape. He offered an additional service which I felt was reasonably priced. I took the offer wanting to keep my investment running efficiently. Thank you Donovan for the positive experience. Merry Christmas and a Happy New Year. God Bless.

I was receiving quotes from companies, some of them tried to take advantage. But THANK GOD I found Estes on my google search!! The reviews did not disappoint!! From booking the appointment with the lovely Brittany/Britney (she was so sweet, pleasant, empathetic, understanding, & informative) all the way to my GOD SENT technician Juan Cabrera!! I can NOT say enough GREAT things about this man!! He was honest & upfront, he listened, he was beyond professional- explained everything PERFECTLY so that I would understand what was going on. He was amazing from beginning to end and he fit me into his busy weekday schedule during the week. Trust is HUGE for me (I’ve been bamboozled before) & Juan DELIVERED on every front. Great communication, on time, GREAT installation, checked to ensure everything was working, cleaned the site, and even gave me good advice on my garage when I asked!! Can’t thank Estes enough!! They have a FOREVER customer in me!! I’m only calling Estes & I want Juan EVERY TIME if possible. lol Thank you Juan & Brittany/Britney!!!!! They’re BOTH GREAT representations of this company.❤️

Needed to have a new furnace and AC replaced on short notice. Leverne Jackson at Estes was great to work with and was able to schedule the replacement right away. Ruben and Jaythen installed the entire system in one day and it looks great.

Fray and Chris H did an amazing job seamlessly replacing an HVAC unit for us in just a few hours. They were a pleasure to work with. We always have the best experience with Estes!

I use Este for electrical, plumbing and HVAC and receive A+ service across all three services. Most recently was Greg with the Plumbing group who repaired a poorly conceived plumbing scheme the previous owner had installed. Great work and timely. Good work.

Carlos, Jathan and "Q" came today 12/16/25 to install a new Carrier HVAC system and did a fantastic job. Very professional, and cleaned up the job site so well. They even adjusted to work with another service person from Estes who was here to look at a different unit which was making noise.

We’ve have had Estes as our heating and AC company for almost a decade. Always good service. For example, Donovan serviced our units this week. He was friendly and efficient.

I had an emergency situation where my heat stop working all of a sudden. I remembered seeing them on channel 2 several times highlighting their services. So, I called Estes and they came to assist the same day (it was on a Saturday-busiest day). My technician was professional and listened to my complicated scenario. Although, I needed to wait on two parts to come in, the tech told me that he would get my heat back up and running, and he did! I felt at ease knowing that a professional company completed the work as well as fitted me in during a time that I needed the services. Having a reputable company complete work on your furnace is the way to go! Don't hesitate, just call Estes!

I had my downstairs HVAC system replaced. While it was 18 years old, I was unhappy that it quit working during Estes’ biannual service inspection. This is the third system I’ve bought from Estes over the years from the same “comfort analyst” and I had no concern with using them again. Fray and Chris H installed the new system. They were friendly and communicative. They worked with me to resolve installation issues that were not worked out in advance. Left the site clean and answered or got answers to the questions I asked.

Matthew Roland arrived on time and did a great job repairing my heating system. He quickly found the problem and did the repair. I would highly recommend him for your heating and cooling needs.

The technician David T showed up on time and was very nice and professional throughout our appointment. He worked quickly and efficiently and I believe he takes great pride in his work.

Matthew was courteous and informative. He worked quickly and brought a possible problem to my attention for me to decide how to handle. He had taken pictures for explanation, which was very helpful. He was professional and represented Estes Services well.

My furnace went out so I had to purchase a new one. Sam made the finance process so easy and Trevor and Jathan did an excellent job on the install. Great customer service and I was very pleased from the beginning of the process to the end. I would recommend Estes to anyone.

Jared and Byron did a great job installing a new furnace. Professional, efficient process. I don’t even want to say how fast they did it so they’re not held to an unrealistic standard!

Fray and Chris H. recently installed a new furnace in our house, and removed the old one. They were very friendly, courteous and prompt! The whole process went smoothly; they answered all of our questions, and took special care to make sure our floors, walls and driveway were clean and undamaged. We’ve always had good service with Estes, and Chris and Fray were great examples of the quality of their technicians.

I recently had Mr Rowland come out and repair my furnace. I couldn't be more pleased with the service, from start to finish the experience was outstanding. He was very professional and courteous. The repair was completely efficiently. The system is running great! If you need reliable, honest, and skilled service. I highly recommend Mr Rowland. I will definitely be calling them for ay future needs!

Lee Smith was absolutely amazing! He treated my home like it was his own—friendly, professional, patient, and clearly very experienced. He not only serviced my furnace perfectly but even helped me save a few bucks in the process. Truly outstanding service. Highly recommend!.

Fray,Jared, Byron, Chris H. and Que installed 2 new heat pump units in our home. They were very efficient and did a great job! We are warm now! Thanks guys!

I had a very disappointing experience with Estes. I purchased a tankless water heater with an external circulation pump. The technician who sold me the equipment was also the one who installed the system. Unfortunately he didn’t know what he was doing. He improperly installed the system and left out an important check valve. As a result we did not have hot water. A second technician came out and did not realize that it was installed improperly or that it was missing an important check valve. The first and second technicians came out together on the third visit. They miscommunicated the setup to the tankless water heater manufacturer representative and as a result were given wrong information on how to correct the issue. They both mistakenly insisted they had fixed the problem. The problem was not fixed. A third technician was sent out. He immediately noticed that there were two (2) code violations as a result of the first technician’s installation errors. He also realized that there was a missing check valve and that as a result of the faulty installation, the external circulation pump was now broken. He was able to install the missing check valve and to bypass the broken external circulation pump, so that we at least had hot water, but not instant hot water. He said he would have to come out again to replace the external circulation pump and to correctly install it and he would have the first technician on site with him to fix the two (2) code violations. So on the fifth visit by Estes, a replacement external circulation pump was correctly installed and the two (2) code violations were resolved. The first Estes technician was completely incompetent as he completed the initial installation incorrectly with two (2) code violations and failed to install a critical check valve. The second Estes technician was just as incompetent as the first as he didn’t notice the two (2) code violations or the missing check valve and misrepresented the external circulation pump situation to that tankless water heater representative. As a result the external circulation pump was then incorrectly set up to get power directly from the tankless water heater instead of an electrical outlet. The third Estes technician was the only competent technician of the three. He also was man enough to listen to me loudly and profanely vent my frustration with the entire process and he didn’t cause any of the issues and actually solved all the issues. The first technician ran to his truck like a little baby when I began to express my displeasure with the problems. I requested a call from Estes owner and was told that the third technician’s boss would call me later in the day. I never received that promised phone call. What should have only required one visit, ended up taking five (5) visits and numerous gallons of my expensive city water were wasted as a result of the entire process. Plus we didn’t have hot water between the first and fourth visits. At the very least the owner of Estes should have personally contacted me to apologize for the incompetence and the inconvenience it caused and offer me a free maintenance plan for the tankless water heater and external circulation pump. I would not recommend that anyone use Estes for plumbing services. The cost of the tankless water heater with an external circulation pump and installation was $6,888.00. Ken Crawley - Peachtree City

Fray and Chris H. Were the technicians that installed 2 furnaces in our basement on 10/27/25 ,they were very professional and respectful in their time spent in our home. They treated our home as if it was theirs They arrived at time stated and performed in the manner you expect professionals to work. My wife and I was very impressed with their work . We would like to express our gratitude to the both of them. Estes you have very capable technicians. Marion D Kelly and Jean S.Kelly

Trevor and Ruben were on time, thorough and professional when they came to install our new HVAC system. At the end they explained all the paperwork and explained the units to my husband. I would recommend working with Estes Services.

The entire process from first call to install was amazing. Jared and Byron were great! Arrived on time and replaced the furnace in no time, explaining or answering questions as they went. I’ll definitely use Estes again.

I was very pleased with Matthew's service. He treated me as family, listening to my concerns with patience. He responded to my concerns with marked knowledge in his field. I appreciate the education he offered and the thorough assessment of my heating system. It gives me peace of mind for this upcoming winter. Thank you Matthew!

Trevor, Ruben, and Fray were all great. We homeschool our kids and they were so kind and took care of their spaces they occupied while doing the work. They arrived ontime and did an amazing job installing our new furnace and hvac unit. They explained every clearly and easily. Extremely professional. Grateful and highly recommend!

I have always had good service with Estes from the installation 8 years ago as well as the regular service done twice a year. Staff is helpful and professional. They come in the promised time frame and call when they are on the way.

I called Estes yesterday for my routine annual maintenance, and they arrived promptly the next morning. I worked with Juan Cabrera, who clearly explained everything that needed attention. His professionalism and customer service were outstanding. I don’t usually leave reviews, but Juan truly deserved one—exceptional experience!

Matthew was top notch. I had told him a bit of the saga I have had with this particular AC unit. After listening to my description he said with confidence “ well I have good news for you as I am the man for the job, I will get this figured out!” He was thorough, ordered some parts and while he has to come back, I feel really confident the issue will be put to rest. That is customer service at its best when an employee owns the issue and works towards solutions.

The absolute BEST! Thank you Tristain Bentley for coming out today and giving us an honest second opinion after we had a horrendous experience with another HVAC company! He was polite, courteous, extremely knowledgeable and went above and beyond to help diagnose our system. Thank you so much, Tristain!

Robert arrived as scheduled and immediately went to work inspecting our HVAC system. He was professional and personable. I enjoyed watching and learning as he explained what he was doing every step of the way. He even changed the batteries in the thermostat (I didn’t even know that thermostats had batteries!) I am confident that our system is in good working order and purchased a maintenance membership to insure that the system is maintained. Excellent experience.

We went with Estes for our HVAC system replacement in 2023 and it’s been nothing but a debacle since. The salesman Justin was nice and friendly but the overall service, work quality, and quality of products are awful. We bought a new 4 ton, overpriced, and poorly manufactured Carrier unit and the install crew left trash and debris everywhere, shut off the septic pump, and failed to secure several areas on the ducts and registers properly. The crew also reported that the furnace was damaged and that they were unable to program it. Not a deal breaker since it was summertime but the damage turned out to be significant and instead of just replacing the unit Estes tried to repair it. Several attempts later and well into October they finally got it somewhat working, but it was November and 2 more service calls later before it was running correctly. This problem also coincided with a damper that stopped working. Estes didn’t replace them to save money, and because they used the same brand and were nearly new, but I found it odd that one of them failed right after a service call where the tech failed to secure the cover on the blower motor and the panel on the zone control board…. 3 months after installation, and several service calls later, the new HVAC system was finally working but then problems with the downstairs thermostat started. The ambient temperature displayed on the screen would “get stuck” per the tech and was replaced multiple times. Then in April the brand new compressor wouldn’t engage. Another service call later the tech installed a hard start booster to the compressor but this was concerning since boosters are taxing on a unit and typically used for older compressors on their last leg. A new compressor not engaging correctly can also be a sign of refrigerant pressure problems. I informed Estes of my concerns and after waiting for more than a month (followed up 3 times with no response) they finally responded and said that Mingledorff’s and Carrier said it was no problem. I was and still am skeptical of their response because if the hard start was needed for the unit to function correctly then why wasn’t it installed by the manufacturer? Unfortunately, the thermostat issues persisted and the Estes customer service rep and tech finally admitted that they were junk (Honeywell) and that there was no fix for them. Gee thanks… So they installed an Ecobee and it’s been no better either since it keeps our house temp at whatever it chooses instead of our setting. It also disconnects randomly to calibrate per the screen and allowed the house to get up to 79 degrees before it finally kicked back on. Nothing like having a hot house with a newborn baby and after spending over $18,000 on a new system. ***UPDATE: As the response says, Estes did finally try to improve the situation. Joel, Barry, and Cody all worked with me and made adjustments to the system but they only blew smoke and never saw the process through. During the process they blew me off not once, not twice, but 3 times on our scheduled conference calls and after the third time I gave up. The comfort and thermostat problems persist and now Estes says I need to spend another $7,000+ for more insulation in the attic. Funny how there was no problem with the insulation when they did their “pre-installation inspection” and not until a year after they sold me this junk system. But it doesn’t take a genius to figure out that Estes did a poor job on the ducts (had one break loose from the roof strap), miscalculated the heat load on the house, and installed too small of a unit. They don’t want to eat the cost to make it right so they gave me the runaround until the satisfaction warranty ran out. Do yourself a favor a choose somebody else y’all. Estes is nothing short of a joke and even though they advertise “24/7 emergency response” they haven’t ever responded promptly to any of my calls. I have YEARS left on my “service contract” and I’d rather pay a competent and honest HVAC company for any service calls going forward than have Estes set foot in my house again.

Robert (RJ) Collier was professional, polite, and thorough. He clearly explained everything he was doing and performed a detailed check of my HVAC system. I truly appreciate his professionalism and attention to detail—highly recommend!

I noticed some wet drywall and called Estes to send out a plumber. They were able to send someone the same day. He examined the wall and bathrooms on the floor above, and identified a small leak from one. There is a fee to send someone out, but I felt it was reasonable for same day service from a knowledgeable rep.

David Taylor was the best professional to ever service my HVAC. Multiple people have come to service my unit, and no one ever caught that my seller lied about the age of my HVAC or that there were errors made with the original install. I will always request him from now on and fully trust his expertise!

Matthew came to my home and did an excellent job in serving the yearly maintenance agreement that I have on my home. He found a part that wasn't running properly which if not replaced would cause future issues with my center air. He was able to do the work on the spot and provide a better part on the unit! Thank you Matthew for doing an outstanding job!

RJ is the best! He came to do our HVAC maintenance, and the process could not have been smoother, more professional, or more pleasant. I work from home, and he was respectful, friendly, and considerate the entire time. He explained things clearly, worked efficiently, and left everything in perfect shape. I really appreciated his professionalism and positive attitude. I highly recommend RJ at Estes for any HVAC needs!

David Taylor was the Estes technician who serviced my HVAC system. He gave me a heads up 30 minutes before he arrived and performed the work promptly and courteously. He explained clearly what he had done and his recommendations for next steps. A very seamless experience.

David was great. He was friendly and professional, and he worked quickly through the process. When he identified an issue, he walked me through it to make sure I understood. He had options ready to go, but made sure I was comfortable before asking me to make a decision.

Sonny & Miguel installed a new air conditioning unit, condenser unit, drain pan, & thermostat. They laid drop cloths from my front door to the attic area. They were very polite & professional. They cleaned up after the work was completed. No shortcuts were taken in their work. If everyone was as professional as these representatives of Estes, there would be no need for a complaint department for any business.

Matthew Rowland was a service tech that came in and saved our air conditioner. He was amazing!! He showed us exactly what was wrong and fixed it that same day even went and got the part we needed. I can't say enough how professional he was not to mention informative in a way that a normal consumer could understand. Give him a raise!! 5 stars! and I'm in the air loving life right now. Thanks Matthew!!!

David was timely and professional. He performed the scheduled maintenance and gave us his perspective on our questions. As usual with Estes, David treated our home with care and respect. We really appreciated his attention to detail and thoroughness.

Matthew Rowland was my technician. He is very knowledgeable and has a great work ethic. He took the time to explain the service/maintenance. My A/C is blowing snowballs now lol. Thanks and I appreciate his compassion. My father passed away last Monday and he spoke kind words and treated me with so much respect and listened with intention. This is a rough time for me and the services provided was effortless. I will continue to patronize this company because of the employees/people that work there.

Josh from Estes came to fix our mini split air conditioner today. He was on time and told us about the problem and what he will do to fix it. He was so professional and personable. We are very appreciative that Estes sent him. Guys like Josh are the reason we have a service contract with Estes. I hope Tommy Estes knows that we have great service from Josh, Tristan, and Alex. Customer service is also always polite and efficient. Happy Customer Joe

I “inherited” Estes as the HVAC service company when I purchased my house a couple of years ago. And I have zero complaints. The techs have always been on time, efficient and easy to work with. David, my most recent technician, showed up on time, was polite and conscientious. They have a solid crew at Estes

I had an a AC coil and furnace replaced. I contacted Estes because of there great reputation and I was not disappointed. Everyone I dealt with from Erick (Technician), Justin (Sales) and Trevor and Ruben (Install) was professional, answered all my questions and delivered everything promised. In fact I had no AC and had an issue with getting a coil from Lennox quickly and Justin took up the issue and resolved that day, In fact my AC coil and new furnace were installed the next day. Can't say enough good things about Estes and their representatives.

Robert collier technician was fantastic couldn’t recommend him enough I will be requesting him again the next time. Super friendly very efficient while going above and beyond. I will be staying with Estes moving forward great people with great customer service.

Cannot say enough about Estes Services! I was dealing with an AC that wasn't working during the dead of summer. Great initial intake call and I had an excellent technician (Joshua W.) out a few hours later who diagnosed two issues with the furnace and provided both a temporary (fixes that would last a bit and were less expensive) and long-term (replacement of furnace) solution. We decided to replace the furnace--and had Sam out at the property giving us a quote the next morning (he was excellent and very professional). We were able to get the installation the next morning. This was IMPRESSIVE! From my initial call to Estes, the furnace was installed 48 hours later. The team who installed our furnace (Fray and Chris H.) were on time, hard working, and went above and beyond to make sure the job was done right. From that initial call to the diagnosis of issue to the quote to the installation Estes gets a 10 out of 10. We also use Estes for our regular HVAC tune ups and have been thrilled with their service. Overall cannot recommend Estes HVAC enough!

David was thorough, friendly, and informative. Extremely professional and very timely. He even provided photos to describe what could possibly evolve into a major issue with our system. As always, Estes and their phenomenal team exceeded my expectations!

Just had Victor from Estes come out and clean our unit. He did a really good job explaining everything to us. As first time homeowners, having someone be patient and explain what they are doing is super nice and helpful.

I had Estes technician Lee come out on Monday to work on my AC Unit, I was genuinely impressed. Not only was he professional and polite, but he was also really informative and had a great sense of humor that made the whole experience pleasurable. It's not everyday you find a HVAC professional who fixes the air conditioning unit and leave you with a smile. Highly recommend!!

Had a great experience with Estes during the first routine service appointment. It was a new house and my HVAC system had not been inspected, other than by home inspector. The technician, Lee Smith, did a great job identifying issues with the duct work that were causing poor airflow to the master bedroom. He explained the problem and provided some options and solutions on how to fix it. Would definitely recommend.

From the time my technician Lee Steward arrived, he was very professional. He greeted me with a smile as well as greeted my dogs. Lee was very knowledgeable on what was going on with my HVAC system. He noticed my system was wired incorrectly from the time my home was built. Not only fixed the problem, but he also didn't charge me for rewiring the system where some companies would have. He was very compassionate in the process, and he made sure everything was working properly before he left. My husband and I signed up for the preventative plan to ensure we will not have any issues in the future. Lee will be my technician when my home gets service- we are in good hands. Choose Estes for any repairs you will not regret it.

I had a WONDERFUL experience with Estes. After having four other reputable companies come out and provide a quote for a total electric panel upgrade and repair to my water heater…Estes proved to not only be the most economical choice, but the best in overall customer service, knowledge on current GA codes and standards, and overall personable and friendly. I’m big on timeliness, and both Kent and Britt as well as there office folks did an excellent job of scheduling and informing me when they were in route, way ahead of time. I find that quite considerate, plus they were immensely easy to work with. From the rep who answers the phone to the service techs that provide the expertise and do the work, ALL THE STARS!! Kent the Plumber, Britt and Charlie the electricians are stellar! I have no doubt I made the best choice and would highly recommend these service techs and the Estes company time and time again! No need to look any further, I did it for you. Whatever your home repair, these are the folks to do it!! To the Estes higher ups! Just adding that Kent, Britt, and Charlie need a full bonus, easily 20% each of the overall bill for repairs. They just made the day great…love when people come on time, do what needs to be done, and have a pleasant attitude.

Estes has been fantastic for all our HVAC and plumbing needs. We have needed a couple of emergency repairs since we moved into our home and they have always been able to send someone out within 24 hours to take care of things. The service plans they offer pay for themselves with just one visit too. All the techs have been very friendly and knowledgeable. Highly recommended!

The service we received from Marcus and Jeff was professional and courteous. They were on time and worked as a team to get the job done in extreme heat. Marcus was helpful in contacting our salesperson to get info to redo the cage. Everything was clean when they finished. The whole experience was awesome!

My air conditioner stopped working unexpectedly during this awful summer heat wave. I called Estes, and they promptly sent out a wonderful technician, Matthew Rowland. Matthew was extremely polite, personable, and knowledgeable. He was able to quickly assess and fix the problem. He had my A/C up and running in no time. I highly recommend Estes Services – and especially Matthew!

I needed an HVAC inspection and David T. was excellent. He explained everything that he was doing thoroughly and how he would fix the one issue that came up. David was easy to work with and Estes was easy to schedule with. Will definitely continue to use them in the future.

Estes sent plumber Kent Thompson out to correct a water heater installation problem. Kent Thompson was totally knowledgeable, professional and personable. I had a new AC system installed by Estes about 10 years ago...I was totally satisfied, but two and a half years ago, Estes sent a plumber "Dante" to install my bonus water heater that was included with the AC system. This plumber was "less than satisfactory". Today Estes stood behind their installation and corrected Dante's work. Thank you Estes. Thank you Kent Thompson!

Without a doubt, Tristan is one of the most professional technicians we’ve ever worked with. He was prompt, courteous, educated us on preventative maintenance, helped us find discounts That we could qualify for, such as ‘senior ‘, suggested that we consider the twice a year maintenance program… (. We did and signed up, ) And was not only proficient but focused on getting the job done. Estes is lucky to have a young man of this caliber.

Awesome job. Our experienced with Josh was so smooth. He found the problem. Fix all the issues. What I personally enjoyed more than anything was how he spoke to us. The way he explained to us, helped us to understand a lot. As a homeowner the more you know the better you take care your system. Thank You Josh... 😊

I have utilized Estes Services several times for major in home installations. They have installed a furnace, main water line and today Marius and Jeff installed my Air Conditioning Unit. I use Estes because they always do really quality work, technicians are always pleasant and professional and there is never a problem with their service. I would highly recommend Estes for all of your heat, air, and water needs. Photos below are the new air conditioning unit, and the water main repair in 2023. Thank you Estes!

We had a fantastic experience with our friends from Estes. Alan remembered us from a previous service request where he worked late into the evening to fix a back up because he did not want to leave us with a job half finished, that's the kind of service you can expect from Estes. This time we called on Estes to install whole home water filtration and were lucky enough to get Alan. We also had some electrical needs and Estes was great to schedule both services for the same day to limit disruption. Britt the electrician was professional, knowledgeable and great to answer our many questions. Estes gets the job done every time!

I received a fair price. Q arrived on time as expected and did the job perfectly and within the timeframe they stated. They tested, cleaned up and left. I couldn’t expect it it go any smoother. Great team and quality work!!!

Nice people and they respond quickly. HOWEVER their prices are criminal. My heat pump compressor was coming on but the fan in the air handler wasn't running. I called they came out the next day. Told me about the $79 service charge is which like $20 more than a couple years ago but whatever still fine. They spent 10 mins and realized quickly the fan motor was bad and told me i really need to replace the furnace as it was 20 years old or something. I asked how much it would be to simply get it running (fix it, replace the motor). They quoted me $1800. $1800. I couldn't believe it. I told them I'd get back to them as I wanted to do a little research first because of the last interaction i had with them (keep reading). Anyway after they left i took a couple pictures of the motor and got the part number. Looked online and found the motor for $350. I figured i'll l try to install it myself but for $1800 must be something difficult about swapping it out. I got the motor yesterday. Brand new part from Trane $350 shipped. Took 2 days. Today I looked at doing the job. It took me less than 45 minutes to swap the part out and i'm running again no issues. SO the way i see they make over $1400/hour???? HOW? So 2 years ago similar situation. The compressor wasn't running. They came out and told me the capacitor was bad on the compressor and i think they wanted $200 to replace it. Same thing i told them I was gonna thinking about maybe find someone cheaper. That part was $16.31 on Amazon. Been running every since. Took me 5 minutes to change that part. I know they must understand these jobs why are they robbing us? HOW DO THEY JUSTIFY THIS?? FYI: I have zero HVAC experience - i shouldn't need any. I'm a computer guy.

So not to bore you with little details long story short we needed a new HVAC unit and furnace in 27-year-old home and call several companies to get estimates. Out of three companies Estes had the best presentation and Chris McBride our Comfort Analyst broke it all down to me and later that evening he answered a few questions that my wife had. Decided to go with Estes and glad we did, Marus and Jeff the Estes installation crew that showed up at our home a few days later were short of nothing but excellent and total professional in every way, from contacting me to say they were on their way, to pre-work and getting ready, from uninstalling of old unit, to installing new upgraded duct work, to keeping their work area clean and tidy, and finally complete installation of new unit. Thanks again guys and when the other older unit fails, I'll will just call Estes and request this superb team again.

SAVE YOUR MONEY!! Inspection and Preventative Maintenance Clients Don’t expect to get what you pay for or the “Peace of Mind” Estes offers. Nor, can you count on its tradition of “Integrity & Quality”. As a senior citizen and recovering cancer patient, I depended on Estes inspections and preventive maintenance contracts and reports to ensure the health and safety of my equipment. Based on its findings, I was of the belief my HVAC system was free of safety and health hazards. I was mortified, when a routine third party determined Estes had not been reporting (but not limited to) and allowed to persist the following deficient findings: 1) Found black stuff inside supply plenum 2) Defective and non-working UV lighting system and defective ballast 3)The HEPA filter is hard-wired to the furnace and not working I believe Estes knew or should have known of the existing and dangerous conditions in Clients HVAC and as such reported these specific findings so that part replacement and repairs could be made. Client alleges by failing to report or omitting these findings from its paid inspection reports, Estes's knew or should have known existed, Estes caused injury and illness to Client’s weakened state of health. Client has spoken with Operations Manager and Estes owner, however, they do not accept accountability. Client feels public and seniors especially need to know these areas are not being checked and or reported for their own personal safety. Pictures follow. Update to Estes response: While my review addresses facts, Estes response does not. At no time did Estes offer remediation or repair for one item listed in my review above or picture listed below Nor, did I have the opportunity to decline these specific repairs, because Estes never reported them to me! While they did provide other pictures that I did decline and not deem necessary, they know these are not them! PS: Estes, you have my permission to post said invoice of me denying above repairs and remediations, if you can. It doesn’t exist. Sheila Mize

Carlos and Brandyn did an amazing job installing my new HVAC system. They showed up on time and got started right away. Everything went smoothly. I was so pleased. It took them about 4-5 hours to complete the job. They even installed a specific digital thermostat I wanted to use. I totally recommend Estes as a company from what I've seen so far and can't say enough about how professional and efficient Carlos and Brandyn were.

Estes did a great job installing our new HVAC system. Laverne Jackson arrived on time to review and quote equipment needs and gave a fair price. Geovanni & Tobias installed the new unit quickly, correctly and without issue. Another 5-star experience using Estes.

These two young men were wonderful. Sonny and Joel replaced our entire heating and AC units. They were kind, informative, professional, respectful and knowledgeable of their work. They communicated well with me anytime there was a problem’ to solve that needed the homeowner’s opinion. We also had a wonderful experience with LeVerne, the gentleman that explained our options to us about repairing or purchasing, and Darrell, the initial serviceman who found and explained to us the problem. This is a stellar company. We highly recommend Estes Services!

I've tried calling their "emergency" number and it goes to a message saying that no one is available to answer at this time. I called a number I had from the installation day and after a few calls he said he got a hold on the maintenance manager and that he was going to see what's going on. Long story short, there's no answer in their emergency line on a Saturday at 9:30 am and there's no return calls either. They Installed an exterior tankless gas water heater. They promised the unit won't freeze and it did. Amazingly the cold water is fine! We have plenty of freezing cold water but the hot line is frozen!! Makes no sense at all. The installation doesn't seem to had been done completely to 100% standards. The pipes are not insulated and the holes they made into the wall are not sealed.

The team (Carlos, Fray, Ruben and Brandyn) was very professional with a great attitude. They called 30 minutes prior to arrival and were prompt. They immediately went to work and worked non-stop until the job was done. They cleaned up behind themselves and made certain everything was in its place. I highly recommend them.

Estes Services was completely professional from the beginning to end. We used them in 2021 during an emergency when our air conditioner stopped working. They were able to repair it temporarily to get us through the rest of the year. We did have Chris McBride come out and give us a few quotes but at the time, we just couldn't swing replacing the unit. Fast forward to this year, I reached out to Chris M. again who came by my house the next day to draw up a new estimate. Chris was easy to work with and knowledgeable of what was needing to be done. This quote was on a Tuesday and the whole team was at my house on Friday for AC replacement and new duct work for returns in the attic. They worked fast, efficient, and were in and out within 1/2 a day. Geovani, Carlos, and Brandyn were perfect. On Monday (today at the time of writing 5/16/2022) Howard and Patrick showed up to build an encasement for the return that was exposed. They were quick and were in and out in no time. The work looks great as if the wall existed the whole time. They even did the base molding which is something I didn't even think about. I've currently talked to them about doing insulation as well just because this whole process from start to finish has been great. 10/10 would recommend.

I wish that I can give negative review such as -100 stars. I purchased my house on middle of October 2017 and Estes Services installed new HVAC system at my house on end of October 2017 (Paid $18,888.00). And I moved into my house on early November finally. Since I had service contract and warranty on the system w/ Estes, I had no worry on my HVAC system at all. On August 11th, First summer after I moved into my house, I've notice water spots and cracks on my ceiling. I went up attic; notice condensate were every where under HVAC ducts still dripping under HVAC handler. Called Estes. They came, saying my attic was causing problems and took off. Had hired 3rd HVAC company. Found that my HVAC was not properly installed and leaking. Estes's manager came to my house. He finally admit that they made mistake. they will replace with new Ducts and correct the issues yet Estes would not repair the damage done to my house. They insist that touch paint water stains on ceiling will take care of everything and they will do it with their own people. I had to bring other contractors. Damages were bigger than I ever imagined. 1.Mold were growing in my attic and one of bed room. 2. Many of ceiling light fixtures were not working and water were sitting on from wet insulation. 3. Estes installed broken barker in eclectic panel and left burned maker. Since Estes were not fixing any of the damage they created at my house, I had to use my home owner insurance and my own expanse to get rid of mold. My Thanks giving and X-mas holiday were gone. I am still living with paint peeling ceiling and fighting with home owner insurance to help me to paint the ceiling. I informed Estes the damages; emailed to everyone at Estes including Sam Estes (owner of the company). Estes's manager, Glyn Strickland promised that he will replace ducts, vent boots and plenum with new, send his electrician to check all wires, issue one year install warranty from the date they came out to repair (12/26/2018), issue one year service contract. So far nothing has been reserved. do not use this company!!! Estes installed new HVAC system on Late October 2017. I moved into my house on early November 2017. It was winter time and I was mainly using heater. When the city inspection person came to my house, there were no condensate on ducts since condensate was creating with AC only. Inspection person passed inspection without realizing the system was licking. On August 11th 2018, I discovered that the HVAC system was licking and not installed correctly. I just reported and verified about Estes' claim (about my home owner insurance's statement on this situation) to my home owner insurance company. My home owner insurance had no contact with Estes so far. However, I was told that now Estes will have to answer all these expenses to repair damage at my house and the false statement in legal matter. It has been 7 months since I reported this problem to Estes. Estes is dis-earnest and not being responsible on their mistake. I gave them enough time to fix their mistake but instead of fixing their mistake, they are lying now. What they did to my life and my house is not acceptable at all. This people are so wrong!!! After all this, instead of fixing the damage and repair/correct the HVAC system, they decide to lie on public! Do not believe any comment they made - it is lie!!! State Farm never told Estes that it is not their mistake. I verified this with State Farm! Do not believe their lie!!!